FSA Annual Report 2006/07 - Better Regulation Ltd
FSA Annual Report 2006/07 - Better Regulation Ltd FSA Annual Report 2006/07 - Better Regulation Ltd
122 Section six – Appendices Appendix 2 On the specific operational issues highlighted by the Panel, the work on gateways is in progress. On public registers we committed to doing a feasibility study to be completed by the end of March 2007; we will report our findings in our next update in June. On contact centres we concluded that: ‘while we are keen to explore this further...there are some uncertainties which must be addressed before any migration can be successful’ and committed us to doing so. We are also drafting a high-level statement that will set out the respective roles and responsibilities of the FSA and the OFT. We aim to publish this alongside the next Joint Action Plan update in June. Banking code The Banking Code (‘the code’) is the industry’s own code of conduct in the area of deposit-taking. Compliance with the code is monitored by the Banking Code Standards Board. The code is in the middle of its tri-ennial review. The independent reviewer has submitted his proposals to the code sponsors and what we have seen in draft suggests that the code will be significantly strengthened, not least through the inclusion of an over-arching fairness provision. This, if monitored and enforced effectively, should go a long way to meeting the Panel’s concerns regarding the ‘unlevel playing field’ between banking and other regulated market sectors. In response to the Panel’s comments on the governance of the code, we are consulted by the code sponsors prior to the appointment of the independent reviewer. We expect the OFT would also have an interest in this appointment given the code’s coverage of consumer credit products. Regulation of small firms Our risk-based approach enables us to supervise a large number of small firms effectively and assists us in taking appropriate action against firms who pose a significant risk to consumers. Our focus is on changing firms’ behaviour to benefit consumers. We are always looking to improve our effectiveness and we will continue to assess and, where necessary, revise our approach to make us more efficient and effective. Enforcement We recognise the importance of enforcement in moving towards more principles-based regulation and it continues to be an important tool in supporting our supervisory, thematic and market-monitoring activities. We use enforcement to bring about behavioural change in firms in those areas where the risks to our statutory objectives are highest, and particularly where the protection of consumers or the cleanliness of markets is an issue. We note that publishing an enforcement action, along with appropriate supervisory follow up, has often led firms to consider whether the enforcement action has implications for their business and whether they are treating their customers fairly. This is an important tool for us in informing the industry of the types of behaviour we consider unacceptable. Our intention is that good behaviour, which is outcome focussed, considers the true regulatory risks, and complies with our Principles, will result in a real regulatory dividend. We will take strong enforcement action to reinforce our message when behaviour and outcomes fall short of the Principles.
Section six – Appendices Appendix 2 123 In some (limited) circumstances where we have concerns about the behaviour of a firm or approved person we may decide that it is not appropriate to bring formal disciplinary action. Instead, we may consider it helpful to make a firm or person aware that they came close to being subject to formal disciplinary action. We use private warnings to deliver this message, and in 2006/07 we issued 25 of them. We have achieved successful enforcement outcomes in the wholesale and retail markets for breaches of our high-level principles without reference to detailed rules. We expect this trend to continue. We took action against 20 individuals last year across a range of issues, with consequences including financial penalties, public censures and prohibition from the industry. Some of the actions against individuals were on the basis of Principles only. We are serious in our aim to engage senior management in respect of the regulatory conduct of their firms: we expect senior management to take responsibility for ensuring that risks are identified; that there are appropriate systems and controls in place to mitigate these risks; and that steps have been taken to ensure that they are effective. We will consider taking action against individuals if we consider that they have failed in their responsibilities. In our recent consultation on the review of the Enforcement and Decision Making Manuals, we have proposed that when determining the amount of a penalty to be imposed on an individual we will take into account that individuals will not always have comparable resources to a firm, that enforcement action may have a greater impact on an individual, and also, that it may be possible to achieve effective deterrence by imposing a smaller penalty on an individual than on a firm. We have also proposed that when setting the level of penalty in cases involving individuals with significant financial resources, it will be appropriate to consider whether the level of financial penalty should be higher than might otherwise be imposed on an individual, to ensure that the penalty has a deterrent effect. We propose to also consider whether the status, position or responsibilities of the individual are such as to make a breach more serious and whether the penalty should therefore be set at a higher level. We have had considerable success over recent months in tackling those firms and individuals in the UK that facilitate the actions of overseas boiler rooms. We believe that these cases have an overall deterrent effect on boiler room activity. For example we obtained a winding up order against Inertia Partnership and an interim injunction against Chesteroak; both firms were UK links to boiler room activity and the orders were obtained to protect UK consumers. Our enforcement options in respect of overseas boiler rooms without any UK link are far more limited because of jurisdictional difficulties. One of the most effective methods we have to deal with the dangers posed by overseas boiler rooms is to raise awareness through consumer education and to issue warnings and alerts in relation to specific boiler room threats. We have also taken action against a firm of solicitors based in the UK for assisting overseas boiler room based activity. The firm has referred our decision to impose a penalty on it to the Financial Services and Markets Tribunal and the case is being heard in June. Response to the Annual Report for 2006/07 of the Smaller Businesses Practitioner Panel (to follow)
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Section six – Appendices<br />
Appendix 2<br />
123<br />
In some (limited) circumstances where we have concerns about the behaviour<br />
of a firm or approved person we may decide that it is not appropriate to<br />
bring formal disciplinary action. Instead, we may consider it helpful to make<br />
a firm or person aware that they came close to being subject to formal<br />
disciplinary action. We use private warnings to deliver this message, and in<br />
<strong>2006</strong>/<strong>07</strong> we issued 25 of them.<br />
We have achieved successful enforcement outcomes in the wholesale and<br />
retail markets for breaches of our high-level principles without reference to<br />
detailed rules. We expect this trend to continue. We took action against 20<br />
individuals last year across a range of issues, with consequences including<br />
financial penalties, public censures and prohibition from the industry. Some<br />
of the actions against individuals were on the basis of Principles only. We are<br />
serious in our aim to engage senior management in respect of the regulatory<br />
conduct of their firms: we expect senior management to take responsibility<br />
for ensuring that risks are identified; that there are appropriate systems and<br />
controls in place to mitigate these risks; and that steps have been taken to<br />
ensure that they are effective. We will consider taking action against<br />
individuals if we consider that they have failed in their responsibilities.<br />
In our recent consultation on the review of the Enforcement and Decision<br />
Making Manuals, we have proposed that when determining the amount of a<br />
penalty to be imposed on an individual we will take into account that<br />
individuals will not always have comparable resources to a firm, that<br />
enforcement action may have a greater impact on an individual, and also,<br />
that it may be possible to achieve effective deterrence by imposing a smaller<br />
penalty on an individual than on a firm. We have also proposed that when<br />
setting the level of penalty in cases involving individuals with significant<br />
financial resources, it will be appropriate to consider whether the level of<br />
financial penalty should be higher than might otherwise be imposed on an<br />
individual, to ensure that the penalty has a deterrent effect. We propose to<br />
also consider whether the status, position or responsibilities of the individual<br />
are such as to make a breach more serious and whether the penalty should<br />
therefore be set at a higher level.<br />
We have had considerable success over recent months in tackling those firms<br />
and individuals in the UK that facilitate the actions of overseas boiler rooms.<br />
We believe that these cases have an overall deterrent effect on boiler room<br />
activity. For example we obtained a winding up order against Inertia<br />
Partnership and an interim injunction against Chesteroak; both firms were<br />
UK links to boiler room activity and the orders were obtained to protect UK<br />
consumers. Our enforcement options in respect of overseas boiler rooms<br />
without any UK link are far more limited because of jurisdictional<br />
difficulties. One of the most effective methods we have to deal with the<br />
dangers posed by overseas boiler rooms is to raise awareness through<br />
consumer education and to issue warnings and alerts in relation to specific<br />
boiler room threats. We have also taken action against a firm of solicitors<br />
based in the UK for assisting overseas boiler room based activity. The firm<br />
has referred our decision to impose a penalty on it to the Financial Services<br />
and Markets Tribunal and the case is being heard in June.<br />
Response to the <strong>Annual</strong> <strong>Report</strong> for <strong>2006</strong>/<strong>07</strong><br />
of the Smaller Businesses Practitioner Panel<br />
(to follow)