DIABETES ACTION PLAN 2010

More documents

Recommendations

Info

DIABETES ACTION PLAN 2010 QUALITY CARE FOR DIABETES IN SCOTLAND Actions we will take: 1. Ensure adequate training of staff in psychological skills • Diabetes MCNs should report to the Scottish Diabetes Group the number of diabetes specialist staff who have undergone training in behaviour change and/or psychological and emotional support (responsibility: MCNs/SDG. September 2010 ongoing). • All existing staff programmes will take account of cultural differences in the type and presentation of psychological consequences of diabetes. • Patient feedback on the support and signposting received in relation to emotional support should be collected to inform the development of staff training and to measure the impact such training delivers, (responsibility: NHS Boards through their diabetes MCNs). 37
DIABETES ACTION PLAN 2010 QUALITY CARE FOR DIABETES IN SCOTLAND 2. Develop and share effective national initiatives • Three meetings a year of the new psychology appointees will be supported to ensure coordinated developments and that best practice is shared (responsibility: diabetes MCNs/Psychology Working Group). • The Diabetes Psychology Working Group will share learning gained with the Living Better Project and the Long Term Conditions Unit (responsibility: Psychology Working Group/SGHD). • Lessons from the PID PAD pilot, including patient feedback, should be acted upon by NHS Boards through diabetes MCNs (responsibility: NHS Boards through their diabetes MCNs. • Diabetes MCNs, with local voluntary and other agencies, will carry out analysis of resources for emotional support for people with diabetes. Diabetes UK Scotland will work with the Network Managers to develop a mechanism for recording emotional support resources in their areas. • Further development of the buddy service nationally will be considered (responsibility: Scottish Diabetes Group). • Explore ways of underpinning the financial sustainability of a national emotional support service and develop links with NHS 24 to ensure that people who would benefit from Careline Scotland will be referred (responsibility: Diabetes UK Scotland, NHS 24). Healthcare Quality Dimensions: person-centred; safe. 38
Page 1 and 2: DIABETES ACTION PLAN 2010 QUALITY C
Page 3 and 4: © Crown copyright 2010 ISBN: 978-0
Page 41: DIABETES ACTION PLAN 2010 QUALITY C

DIABETES ACTION PLAN 2010

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?