BUSN 412 Week 3 Quiz

BUSN 412 Week 3 Quiz (Devry)
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1. Question :
Information technology, such as email, has increased in organizations over the years, which has
helped to:
Restrict social network growth
Create smaller social networks
Communicate information efficiently
Make more effective use of time in every situation
2. Question :
The following characterizes the creation of knowledge assets:
High upfront costs and subsequent high variable costs
High fixed costs and high variable costs
Low upfront costs and high variable costs
High upfront costs and low variable costs
3. Question :
John Steele was asked to take over a project after the entire team left his organization. The term
that describes his ability to reconstruct what the team had accomplished through reading emails
exchanged by the previous team's members can be considered:
Inefficient use of information management
Using tacit knowledge
Usage of project knowledge
Using explicit knowledge
4. Question :
The following are examples of how intellectual property can be managed except:
Converting explicit knowledge to tacit knowledge
Copyrights and trademarks
Patents
Contracts with confidentiality and noncompete clauses
5. Question :
Dynamic capabilities include all of the following except:
Learning and innovating
The ability of an organization to challenge the conventional industry in its industry and market

Becoming more efficient in operational processes
Continuously adopting new ways of serving the evolving needs of the market
6. Question :
When there are few segments, the emphasis on process design is low, and the major functional
areas of concern are general management and finance, this can be said to be the ____________
stage of the industry life cycle.
growth
maturity
decline
introduction
7. Question :
When there is(are) ____________________, we should likely pursue a harvest strategy:
decline in the market life cycle
high growth
strong competitive advantage
mergers and acquisitions
8. Question :
During the decline stage of the industry life cycle, __________ refers to obtaining as much profit
as possible and requires that costs be decreased quickly.
maintaining
harvesting
exiting
consolidating
9. Question :
Research shows that the following are all strategies used by firms engaged in successful
turnarounds except:
Asset and cost surgery
Selective product and market pruning
Global expansion
Piecemeal productivity improvements
10. Question :
It can be said that during a turnaround, piecemeal productivity improvements do not involve:
Expansion of a firm's product market scope
Business process reengineering
Increased capacity utilization
Benchmarking
11. Question :
Use the value chain as a framework to explain how a firm can achieve a competitive advantage
of overall cost leadership.