Operational Measurable

Sponsor / Committee 

Comments 

Service Areas Impacted 

Operational 

Legislated 

Efficient Gov't 

Health & Vibrancy 

Local Economy 

Status 

Lead Div / Manager 

Lead Dept 

2012-2014 Measurable 

Description and Examples 

Initiatives 

TERM OF COUNCIL CORPORATE PRIORITIES 

OPG - Tax 

Appeal/Closure 

Includes OPG 

Assessment Appeal, 

obsolescence of plant 

and related ongoing 

loss of property taxes 

& water user fees, 

access to water 

intake 

2013 - execute Minutes of 

Settlement for appeal, 

pending ARB, MPAC & MOF 

approval; execute 

agreement for water intake; 

Budget - develop strategy for 

loss of revenue 

CS 

Karen 

General 

Negotiated assessment appeal 

pending agreement with other 

thermal GS host municipalities. Draft 

water intake agreement prepared. 

Latest ARB pre-hearing is on October 

24 th . 

x x x Finance, Econ 

Dev., Environ. 

Services, 

Engineering 

In Progress 

Karen, with Paul, 

Tyson, Mark 

Waste 

Management 

Strategy - future 

direction for waste 

disposal 

Water System 

Strategy - 

Hamilton Water 

Contract Renewal, 

MOE Water Taking 

Permit 

Determine future 

direction for waste 

disposal options 

Nanticoke PTTW, 

Hamilton water 

supply agreement 

expires end of 2014, 

Hwy 6 Corridor water 

system strategy for 

the County water 

supply 

Report to Council 2012- Q3 PW Dave 

Pressey 

2012 - Q3 - 2013 -Q4 PW Tyson 

Haedrich/ 

Paul 

Mungar/ 

Phil Wilson 

Report taken to Council and 

approved direction 

Hwy 6 Corridor Study Work Package 

1 in draft, PTTW has been received, 

meetings with Hamilton to discuss 

water agreement have begun 

Costing review by CN Watson is 

underway. 

x x Complete Paul/Tyson 

x x x x In Progress Paul/Tyson 

Updated to October 15, 2013 

Page 1 of 11

Initiatives 



Lead Dept 


Status 

Local Economy 



Legislated 



Comments 


Fire Halls 

Rationalization 

Accommodation 

Strategy - 

Efficiencies, Service 

Delivery Options 

with 

Administration 

Offices 

Review of the 

location and service 

provided by the fire 

service to investigate 

efficiencies that may 

be gained. 

Review of efficiencies 

to be gained by colocating 

related 

services. 

2012 Q4 presentation to 

Council 

• 2012-2013 continue to 

measure access to services 

at satellite offices to gain 

public input 

• 2014 develop options for 

council consideration 

recognizing adjacencies• 

provide options to next 

council early in the new term 

CMS 

Emergency 

Services - 

Rob 

Grimwood 

Staff and Station Chiefs finalizing 

recommended location for new 

Byng/South Haldimand Hall. Expect 

construction of new hall to be 

complete in 2015. Balance of project 

complete. 

CMS Hugh Hanly updated previous Accommodation 

plan by consultant recognizing recent 

reorganizations and began work on 

creating efficiencies through locating 

related services together 

X X Any reduction to 

number of fire 

halls will impact 

fleet 

X X any amalgamation 

will affect those 

divisions located in 

an office that 

undergoes change. 

In Progress 

On Hold 

Hugh 

Hugh 

Strategic Use of 

Municipal Property 

-LaFortune Park, 

former Dunnville 

arena lands, 

former Cayuga 

arena lands 

Determining the use 

and establishing the 

appropriate 

frameworks and 

budgets to reuse or 

market key County 

property to improve 

community vibrancy 

or generate revenue 

(Dunnville 

Waterfront, FMBP, 

former Cayuga arena 

lands, Lafortune 

Park) 

2012 - Complete Dunnville 

Secondary Plan 2012- 

Develop Waterfront 

Implementation Strategy for 

Budget, 2012 initiate 

Lafortune legal process, 

2013 - initiate marketing 

plan for FMBP, 2013 - 

determine use for Cayuga 

arena lands . 

PED 

Mike Evers 

James 

Goodram 

Dunnville Secondary Plan 

approved by Council in late 

2012 

Initiation of detailed design of 

Waterfront Park (April 2013) for 

completion by end of 2013 – 

Report to Council in November 

FMBP marketing materials 

completed and expression of 

interest process initiated (March 

2013) 

Former Cayuga arena approved 

for new Fire Hall (April 2013) 

Lafortune Park – legal 

proceedings complete – Report 

to Council in November 

X X X FAPO, Support 

Services 

In Progress 

Craig M 


Page 2 of 11

Initiatives 



Lead Dept 


Status 

Local Economy 



Legislated 



Comments 


Delivery of 

2012/2013 

Enhanced Capital 

Program (Parks and 

Facilities) 

County External 

Communications 

Upfront Financing 

Policy 

Various projects 

approved by Council 

in report CAO-01- 

2012 

The County will 

prepare regular, 

timely 

communications to 

ensure a well 

informed community. 

Development of a 

Front End Financing 

model using Nth 

Caledonia lands as 

pilot. 

completion of all projects 

identified in the report by 

end of 2013 

Regular Council updates 

Newspaper and radio 

communications weekly 

24/7 coverage on Shaw 93 

cable 

Community Guides 

highlighting all services and 

aspects of the community 

Enhanced use of the 

website 

2013: continue with next 

steps using North Caledonia 

as test case 

CMS 

&PW 

CAO 

CS 

Phil Mete/ 

Engineering 

Services 

PM's 

CAO Office 

Jill Shea 

Karen 

General 

Projects to be completed in 2013 

other than skateparks in Caledonia 

and Dunnville. Estimate skatepark 

completion by end of 2 nd quarter, 

2014. 

Weekly Mayor and Council show 

on Moose FM ongoing 

Emergency Management Plan 

with Moose FM complete 

Council highlights weekly 

ongoing 

Emergency Services and Building 

Controls & By-law Enforcement 

Web Enhancements 

Consultant retained with 3 phase 

approach. Phase 1 included study 

options with draft policy framework 

presented to Council in September 

2012. Phase 2 considered the Draft 

Policy as it relates to North Caledonia 

lands, with the evaluation criteria 

given approval by Council in June 

2013. Phase 3 - develop a draft 

agreement and enter into discussions 

with the developing landowner, to be 

undertaken in Q3 2013. 

X X X In Progress Hugh H. 

Tyson H. 

x 

X X Ongoing Don B. 

PED, Engineering, 

Finance 

Ongoing Karen G. 


Page 3 of 11

Initiatives 



Lead Dept 


Status 

Local Economy 



Legislated 



Comments 


Procurement Policy 

Review 

Collective 

Agreements 

Renewals & Non- 

Union Policy 

Update 

Update corporate 

procurement policy 

to delegate authority 

where more efficient 

and effective. Also, 

clarify financial 

authority, variance 

monitoring and 

procedures. 

NU Policy update ; 

ONA expired March 

31/11; CUPE expires 

Dec 31/12; UFCW 

expires Dec 31/12 

SEIU expires Jan 

30/14 

2013 – full implementation 

of revised policy. 

2013 – reach CA with all 

bargaining units 

CS Cathy Case Procurement Policy presentation to 

CIC April/12; review committee 

established with cross-departmental 

representation. Policy presented to 

Committee of the Whole January 

2013 and approved. Was ratified on 

February 11th. Procedures, 

implementation, training in Q2. All 

staff training complete. Policy fully 

implemented with exception of Bid 

Award Form anticipated to be final 

by December 31/13 and Vendor 

Performance/Contract Management 

program to be further developed by 

end of Q1 2014. 

CS Jim Dover Non Union policy complete and 

implemented. An internal review 

will be conducted in the fall of 

2013 

CUPE, UFCW and ONA 

negotiations complete. 

SEIU negotiations scheduled to 

begin November 2013 

x x x All Divisions; 

Finance & SS 

especially re: 

internal 

templates/monitor 

ing processes 

Revised policies 

& procedures 

required, 

followed by 

training of all 

affected staff 

In Progress 

x x x All Divisions Negotiating 

Committees 

established 

Ongoing 

Karen G. 

Karen G. 


Page 4 of 11

Initiatives 



Lead Dept 


Status 

Local Economy 



Legislated 



Comments 


Downtown 

Streetscaping - 

Continuation of 5 

Year Improvement 

Program 

Public Sector 

enhancements to 

improve the quality 

of the built 

environment and to 

stimulate private 

sector investment 

2012 - Implementation of 

Caledonia, Dunnville (Main 

Street) & Hagersville, 

2012 - Approval of Jarvis 

Plan, 2012 - Initiation of 

Cayuga Plan, 2012 - Initiation 

of Rural Communities 

Streetscaping Plan, 

2013 - Implementation of 

Jarvis, 2013 - Approval 

of Cayuga, 2013 - 

Approval of Rural Program, 

2013 - Capital Budget 

Program for Rural 

Communities 2014 - 

Initiation of Cayuga 

PED 

Mike Evers 

James 

Goodram 

Hagersville and Caledonia 

Construction Contracts awarded 

April 30th 2012 Council & 

construction complete. 

Main Street (Dunnville) 

construction completed - July 

2012. 

Jarvis Streetscape Plan 

approved Feb 2013. 

Construction in Fall 2013. 

Cayuga Terms of Reference 

issued in Sept 2012. Council 

approval in August 2013. 

Rural Streetscaping Project 

initiated June 2012 – Report to 

Council May 2013 for approval 

with budget to be considered as 

part of 2014 Capital program. 

X X Engineering 

Services 

In Progress Craig M. 

Tyson H. 

Trails Master Plan 

Implementation 

Development of 

multi-year trail 

development 

program 

2012 - Council approval of 

implementation plan, 

2012 - 2014 Implementation 

per Report PED-COM-07- 

2012, 2013 - Council 

Decision on Legacy Trail 

Option 

PED 

Sheila 

Wilson 

Trails Master Plan 

Implementation Strategy 

approved by Council June 2012 

Chippewa Trail Construction 

complete (May 2013) with Trans 

Canada Trail funding 

2013 Trail connection 

partnership with Niagara Region 

initiated. Trail connection under 

construction. 

X X Road Operations, 

Engineering 

Services, FAPO 


Tyson H. 


Page 5 of 11


Comments 



Legislated 



Local Economy 

Status 


Lead Dept 



Initiatives 

Water & 

Wastewater Rate 

Review/Raw Water 

Agreement 

Legislative 

compliance required 

for 6 yr financial plan; 

need to revise rate 

structure for potable 

and raw water 

2013 – implement new rate 

methodology; execute Raw 

Water Agreements with 

LEIP/Port Maitland 

industries by late 2014 

CS 

Mark 

Merritt 

Compliance with O.Reg 453/07 thru 

Council report in Jan/12. Final Rate 

Study presented to Council April 22, 

2013 with rate budget. New 

recovery methodologies and 

applicable rates effective May 1, 

2013 with new administrative fees 

effective July 1, 2013. With the 

conclusion of the rate study, the raw 

water agreement review to be 

initiated in the Fall of 2013 and carry 

through 2014. Anticipated 

completion by late 2014. 

x x x x Environmental 

Services, Economic 

Development 

(LEIP) 

Need 

standardized 

raw water 

agreement for 

LEIP and others. 

New financial 

model re loss of 

industry 

consumption 

In Progress 

Karen G. for Rate 

Study; 

Paul M. for Raw 

Water Agreement 

WSIB Claims 

Management 

Policy & Actuarial 

Study 

Develop & 

implement policy 

governing RTW, 

worker 

accommodation, role 

clarity in claims 

handling, 3rd party 

medical review, 

funding of future 

liability. 

Q1 2013 - Report to CIC with 

study results and 

recommended policies and 

financial strategies to 

address WSIB issues, 

including budget & policy to 

address non-occupational 

absences. 

CS Jim Dover Report scheduled for November 

2013 CIC regarding consultant's 

assessment and actuarial study. The 

Report will include recommended 

principles governing WSIB Claims and 

non occupational medical absence 

management. Claims mgmt. 

policy/procedure (including nonoccupational 

absence management 

policy) and training of all supervisors 

to follow. 

x x x All 

Supervisors/Mana 

gers impacted. 

Finance impacted 

re WSIB liability 

and funding thru 

payroll rates 

Current WSIB 

liability (calc by 

Actuary) is 

overfunded in 

some areas and 

significantly 

underfunded in 

others - primarily 

EMS. Needs 

financial strategy 

to address. 

Karen G. 

In Progress 


Page 6 of 11

Initiatives 



Lead Dept 


Status 

Local Economy 



Legislated 



Comments 


Community 

Partnership Capital 

Project Funding 


(i.e. Fisherville 

Multi-purpose, 

Dunnville Skate 

Park, Kinsmen Park 

Redevelopment) 

Lakescape Strategy 


Green Energy 

Projects 

Coordination 

Implementation of 

Council approved 

partnerships 

Implementation of 

Council approved 

improvements along 

lakeshore area 

2012 - Completion of 

Construction Design work - 

approved projects, 2013 

Construction of approved 

projects, 2012-2014 

Ongoing - New Approvals 

and Implementation 

2012 - Pedestrian Bridge EA - 

Summerhaven, 2012 - 

Completion of detailed 

construction design, 

2012 - Investigate property 

acquisition in Summerhaven, 

2013 - Construction Pt. 

Maitland 

Co-ordination of the Green 

Energy projects to expedite 

processes. 

PED 

PED 

PW 

Sheila 

Wilson 

James 

Goodram 

Kris Franklin 

(interim) 

Landscape Architect retained to 

complete design in Fall 2012. 

Kinsmen Park design approved 

by Council in Sept 2012. 

Construction completed June 

2013. 

Fisherville Multi-purpose tender 

awarded in October 2013 

Skateboard parks tender issued 

in October 2013 

Implementation Strategy 

Approved by Council Dec 2011. 

2012-2014 Implementation per 

Report PED-EDT-27-2011. 

Construction tender complete. 

2013 Fall construction in Port 

Maitland. 

Initiation of improvements in 

Summerhaven. Completion of 

EA for pedestrian bridge – 

summer 2013 and reacquisition 

of road allowance. Construction 

in 2014 

NextEra and Capital Power targeting 

early November for Commercial 

Operating Date (COD). Samsung 

Wind and Solar projects have 

initiated construction. 

X X FAPO In Progress 

X X Engineering 

Services, FAPO 

x x x x Emergency 

Services/Planning/ 

Building/Roads 

Operations 


In Progress Tyson H. 


Page 7 of 11


Comments 



Legislated 



Local Economy 

Status 


Lead Dept 



Initiatives 

Water Bylaw 

Asset Management 

Program - 

systematic 

approach to 

managing County 

Assets 

Ensure safe reliable 

water. To include 

Backflow/cross 

connection. 

Create a County 

Asset Management 

Plan which meets 

County needs and 

provincial funding 

requirements 

Council Approval Q2 2013 PW Jeff Oakes Draft completed, Finance and Bylaw 

review as well as Legal review 

completed. Meetings with 

Councillors upcoming with Report to 

Council in Q4 2013 

2013 - 2014 PW Tyson 

Haedrich 

City Wide has been retained to 

develop an Asset Management Plan 

for the County to meet the Provincial 

Requirements for funding. The draft 

plan will be presented to Council 

Dec/13 and will incorporate an 

additional module on City Wide 

software. The data collected through 

condition assessments on County 

assets such as bridges, water and 

wastewater, roads and buildings will 

be formatted and input into City 

Wide which will provide reporting 

and data to ensure effective and 

sustainable management of County 

assets. 

x x x x Environmental 

Services, Building 

and Bylaw, Finance 

X X Finance 

involvement in 

PSAB 

requirements, 

FAPO, GVL 

PW 

In Progress Paul M. 

In Progress. 

Software and 

Staffing needs 

to manage the 

data to ensure 

proper asset 

management, 

both financial 

and operation 

are being 

reviewed and 

will be reported 

on with the 

Asset 

Management 

Plan in Dec/13 

P. Mungar/ Hugh 

H. 

Some facility review has been 

completed. Asbestos program 

begun. Roofing tender to be 

completed by end of 2013. 

Information collected to form part of 

buildings asset management plan. 

Further building review deferred 

pending Accommodation Strategy 

recommendations. 


Page 8 of 11


Comments 



Legislated 



Local Economy 

Status 


Lead Dept 



Initiatives 

Telephone System 

Replacement - 

VOIP 

Due to 

age/obsolescence, 

replace current voice 

mail/phone systems 

at all offices 

Fall 2012 - issue specs for 

phone system replacement; 

2013 - roll out replacement 

with communications plan 

CS 

Wilma 

Koziello 

Project completed July 2013 x x All Divisions 

affected; all users 

will have new ext# 

Complete Karen G. 

Rural Settlements 

CIP Grant Program 

Completion of legal 

framework to provide 

grants to support 

rural economic and 

tourism development 

2012 - Approval of CIP Plan 

by Council, 2013 Rollout 

of new program 

PED 

James 

Goodram 

Project initiated December 2012. 

Report for approval of grant 

programs – June 2013 

Program initiated October 2013 

X X In Progress Craig M. 

Townsend Property 

Acquisition 

Matters 

Acquisition of land 

directly supporting of 

County operations 

and potential 

property acquisition 

to support new 

County initiatives 

2012- Expression of Interest 

to Province, 2012 - 

Property valuation 

PED 

Craig 

Manley 

Initial discussions with Province 

commenced. 

X X X X CS Admin, Support 

Services, Public 

Works 

In Progress Don B. 

Employee 

Retention and 

Recruitment 

Update Non-Union 

Policy. Review 

external recruitment 

processes and 

strategies to improve 

employee retention. 

CAO Don Boyle HR reviewed external recruitment 

advertising approaches to 

streamline. NU Policy review to 

Council Q4. Exit Interview model 

implemented. 

x x HR - 

policy/procedures; 

ultimately affects 

all Divisions 

Complete 


Page 9 of 11


Comments 



Legislated 



Local Economy 

Status 


Lead Dept 



Initiatives 

Corporate Records 

Management 

Strategy 

Implement new 

paper and electronic 

RMS, incl. records 

retention, file naming 

conventions, etc. 

Create Agreements 

Registry 

Fall 2012 - Records Analyst 

to develop implementation 

plan. 2013 - training and 

rollout to Divisions 

CS 

Evelyn 

Eichenbaum 

Corporate assessment complete. 

Records retention schedule updated 

April 2013. Software RFP issued and 

closed June 2013. Re-evaluating 

scope of initial procurement and 

pilot group for software. Retention 

centre records being classified 

through Excel for eventual import 

and increased efficiency. Policies and 

strategy being updated. 

x x x All Divisions and 

Council impacted. 

In Progress Karen G. 

Development 

Charges Update 

(New 2013) 

Update the current 

Development 

Charges by-law. This 

project will integrate 

with the 

Population/Employm 

ent forecast study 

and provide the basis 

for implementing 

new development 

charge rates. 

2013 – Initiate the 

Development Charges 

Background Study after the 

conclusion of the 

population/employment 

forecast study. 

Late 2013/ Early 2014 – 

Adopt new Development 

Charges By-law with revised 

rates (must be approved 

before the expiry of the 

current by-law on August 24, 

2014). 

CS 

Mark 

Merritt 

Project has been included in the 

2013 Tax Supported Capital Budget. 

Consultant has been retained to 

complete both the 

Population/Employment Forecast as 

well as the Development Charges 

update. A project kick-off meeting 

has occurred with anticipated 

completion of updated development 

charges by-law by May of 2014. 

x x x x All areas funded 

from development 

charges will be 

affected. 

In Progress Karen G. 


Page 10 of 11


Comments 



Legislated 



Local Economy 

Status 


Lead Dept 



Initiatives 

Software 

Efficiencies - 

Worktech, etc. 

Review current s/w 

systems for 

workability, updates, 

training, etc.. 

Fall 2012 - document 

processes for Fleet's use of 

Worktech. Pre- 2013 Budget 

- review and update IT 

Strategy for other S/W 

replacements 2013 - 

continued rollout of 

improvements to Worktech 

processes in other Divisions 

CS 

Wilma 

Koziello 

WorkTech: University Co-op student 

re-hired for June – Sept. term for 

continuation of business process 

analysis and implementation of 

improvements to inventory module. 

S/W purchase & implementation of 

inventory module June – July 2013. 

Ongoing improvements to processes 

Inventory module purchased, many 

recommended changes have been 

completed, changes in staffing have 

slowed process - project continues 

to move forward 

x X All Divisions 

utilizing S/W 

applications 

WorkTech is 

priority issue - 

requires PW, 

FAPO, HR & 

Finance 

involvement. 

In Progress 

Karen G. with Paul 

M. re WorkTech 


Page 11 of 11

Operational Measurable

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