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<strong>Haldimand</strong> <strong>County</strong><br />

DETACHMENT


OPP Strategic Plan<br />

2011-2013<br />

VISION:<br />

MISSION:<br />

Safe Communities… A Secure Ontario<br />

Policing excellence through our people,<br />

our work and our relationships.<br />

PUBLIC SAFETY<br />

RELATIONSHIPS<br />

WORKFORCE<br />

EFFECTIVENESS<br />

GOALS<br />

Excellence in the delivery<br />

of core police services through<br />

Intelligence-Led Policing.<br />

Strong, effective partnerships<br />

with our communities,<br />

stakeholders and colleagues.<br />

A sustainable pool<br />

of members with expertise,<br />

pride and dedication.<br />

Demonstrated efficiency and<br />

effectiveness operating in an<br />

increasingly complex and<br />

challenging policing environment.<br />

STRATEGIES<br />

1. Crime prevention and reduced<br />

victimization in our communities.<br />

2. Investigative excellence through<br />

Intelligence-Led Policing.<br />

3. Excellence in the response to and<br />

management of major investigations,<br />

critical incidents and emergencies.<br />

4. Save lives and reduce crime on our<br />

highways, waterways and trails.<br />

1. Develop and implement a coordinated<br />

approach to internal communications.<br />

2. Focus external communications to<br />

increase awareness of the OPP’s<br />

mandate, to our communities and<br />

stakeholders.<br />

3. Advocate for and support sustainable<br />

First Nations policing and safe<br />

communities.<br />

1. Support and enable continuous<br />

training, learning and development<br />

opportunities for our employees.<br />

2. Foster a culture of recognition and<br />

accountability through meaningful<br />

performance management.<br />

3. Promote a healthy workforce and<br />

healthy workplaces.<br />

1. Enhance information management<br />

with technology.<br />

2. Effective financial management and<br />

fiscal accountability.<br />

3. Embed environmental responsibility<br />

into our culture and our business<br />

practices.<br />

4. Continue to modernize equipment for<br />

all employees.<br />

• Crime Abatement Strategy statistics.<br />

• OPP Community Satisfaction Survey results.<br />

• OPS Employee Engagement survey results.<br />

• Uniform workload statistics.<br />

INDICATORS<br />

• Crime and traffic statistics.<br />

• Street checks.<br />

• Major investigation debriefings.<br />

• Major event evaluations.<br />

• Framework for Police Preparedness for<br />

• Ontario Public Service (OPS) Employee<br />

Engagement survey results.<br />

• Training opportunities provided to<br />

First Nations police services.<br />

• OPP member survey.<br />

• E-Learning statistics.<br />

• Human resource data systems.<br />

• Financial training opportunities.<br />

• Response to various inquests, inquiries and audits.<br />

• Integration of technology systems.<br />

• Infrastructure projects that meet environmental<br />

standards.<br />

Aboriginal Critical Incidents application.<br />

OPP VALUES: PROFESSIONALISM • ACCOUNTABILITY • DIVERSITY • RESPECT • EXCELLENCE • LEADERSHIP


<strong>Haldimand</strong> <strong>County</strong> Detachment 2011 Business Plan<br />

Ontario Provincial Police<br />

Table of Contents<br />

Page<br />

A Message from the Detachment Commander 2<br />

<strong>Haldimand</strong> <strong>County</strong> Environmental Scan 3<br />

Community/Stakeholder/Partner Consultations 6<br />

Strategic Plan Strategies 7<br />

2011-2013 Business Plan (Year 1) 8<br />

Safe Communities – A Secure Ontario 1


<strong>Haldimand</strong> <strong>County</strong> Detachment 2011 Business Plan<br />

Ontario Provincial Police<br />

A Message from the Detachment Commander<br />

This 2011 business plan outlines the broader goals of the <strong>Haldimand</strong> Police Services Board, Community<br />

and <strong>Haldimand</strong> Ontario Provincial Police (OPP) Detachment; all have worked in partnership to develop<br />

this plan. I continue to believe that the buttress of a safe community, which includes an increased quality<br />

of life, comes when there is a supported collaboration between the police and community. This<br />

collaboration focuses on working together to identify and resolve local community problems and issues<br />

and implementing measures to prevent their re-occurrence.<br />

The foundation of a safe and secure community is built upon localized interaction between the<br />

communities, politicians and police. Community safety and security is not kept primarily by the police, as<br />

necessary as we are; but rather public peace is more or less maintained through a sophisticated array of<br />

principles and other voluntary controls that communities place upon themselves. We, as police are only<br />

part of the solution, and thus, share with the community, the total responsibility of public peace, safety,<br />

security and quality of life. A success reflecting the latter is a significant drop in fatal and other collisions<br />

in 2010. Public education through the media supported with the “Strict is Fair” and “Drive Wise” initiatives<br />

deserve some of the accolades, however, the most important success factor I believe is that the<br />

community seems to “get it”. In other words, they, the community members themselves, are having the conversations about the<br />

impact of excess speed, distractions and drinking and driving on their community and their family. The success of the traffic collision<br />

reduction seems to be that community members are, themselves, responding to the tragic consequences of traffic collisions by<br />

obeying traffic laws to arrive safely at their destination.<br />

Police visibility continues to underpin our policing strategy in <strong>Haldimand</strong> <strong>County</strong>. Foot patrol and bicycle patrol have been significant<br />

components of this strategy and as a detachment we continue to get out of our police vehicles and “walk the beat”. Last year we saw<br />

the delivery of two All-Terrain Vehicles (ATV’s) to support policing activities in <strong>Haldimand</strong>. The ATV’s have been utilized in a variety<br />

of situations both proactively and reactively, with amazing success. We attribute saving the life of at least one community member to<br />

the utilization of these machines. As a result of the success witnessed, we plan to continue utilizing these vehicles in a variety of<br />

situations in 2011.<br />

As the senior OPP officer in <strong>Haldimand</strong> <strong>County</strong>, I commit to continuing the provision of clear, decisive and strong police leadership to<br />

the <strong>Haldimand</strong> <strong>County</strong> Detachment. We, as a policing presence and part of this community, will continue to participate in local<br />

events that provide for the betterment of the community, particularly assisting those that may be disadvantaged.<br />

Without exception I am humbled to provide pubic service to <strong>Haldimand</strong> <strong>County</strong> and as Detachment Commander, remain proud of our<br />

detachment members and their accomplishments. I look forward to continued success in 2011.<br />

John Periversoff<br />

<strong>Haldimand</strong> <strong>County</strong> Detachment Commander<br />

Safe Communities – A Secure Ontario 2


<strong>Haldimand</strong> <strong>County</strong> Detachment 2011 Business Plan<br />

Ontario Provincial Police<br />

CRIME AND TRAFFIC TRENDS:<br />

<strong>Haldimand</strong> <strong>County</strong> Environmental Scan<br />

Crime rates for the majority of community safety offences in 2010 decreased as compared to 2009. Of note were break and enter<br />

offences which decreased by 18% from 221 to 182. Other notable decreases were noted with assaults decreasing by 12%, and<br />

vehicle theft for a second straight year decreasing by 16% largely due to a special project to address this issue. General thefts also<br />

decreased by 16% and frauds were significantly reduced by 27%. Of concern were the number of sex related incidents which<br />

increased by 45% from 24 to 35, while the other increase was incidents of mischief which increased by 4% from 517 to 534.<br />

Investigative analysis has revealed that many of these offences are committed by persons with a criminal history, and they are<br />

frequently on some form of judicial release. The Intelligence-Led Policing - Crime Abatement Strategy (ILP-CAS) is a proactive<br />

initiative to ensure that persons who are on conditions imposed by the courts are complying with these conditions. Jurisdictions<br />

where this program has been implemented have seen significant decreases in their crime rates and <strong>Haldimand</strong> hopes to have similar<br />

success.<br />

<strong>Haldimand</strong> <strong>County</strong> experienced a reduction in motor vehicle collisions (MVC) for the third straight year in 2010. Our goal of reducing<br />

fatal collisions was met with dramatic results, five in 2010 compared to 10 in 2009. It remains tragic that we lost five community<br />

members in preventable collisions. Provincial Highways 3 and 6 are our main roadways, bringing ever-increasing truck traffic<br />

through the county headed to the industrial park at Nanticoke, where corporations such as Imperial Oil and Ontario Power<br />

Generation have large facilities, employing thousands. The growing tourism industry in <strong>Haldimand</strong>, brings in approximately 600,000<br />

people, contributes to increased traffic and related crowd control concerns. Events at either of our two racetracks routinely bring<br />

thousands of people to the area. The “Friday the 13 th “events in Port Dover cause significant traffic congestion problems in<br />

Hagersville and Jarvis.<br />

During the summer months, our provincial parks, campgrounds and recreational areas are filled to capacity. The cottage areas along<br />

Lake Erie are seeing rejuvenation, as people from the cities take advantage of their relatively low cost, proximity to home, and<br />

access to Lake Erie. Boaters and anglers are discovering the world-class fishing available in the Grand River and the excellent<br />

facilities available at area marinas.<br />

There has been an exponential growth in the use of ATV’s in our area. Once thought of as a farm utility vehicle, or a hunter’s tool,<br />

the ATV is now primarily a recreational vehicle that, unlike a snowmobile, can be used 12 months a year. The <strong>Haldimand</strong>-Norfolk<br />

ATV Safety Alliance continues to provide excellent ATV education to young people, which has yielded positive results. <strong>Haldimand</strong><br />

<strong>County</strong> Detachment acquired two ATV’s in 2010 which provided outstanding service to the <strong>County</strong> and are directly responsible for<br />

saving the life of at least one of our community members.<br />

Safe Communities – A Secure Ontario 3


<strong>Haldimand</strong> <strong>County</strong> Detachment 2011 Business Plan<br />

Ontario Provincial Police<br />

DEMOGRAPHICAL / SOCIAL / CULTURAL ENVIRONMENT:<br />

<strong>Haldimand</strong> <strong>County</strong>’s 1,252 square kilometers lies on the north shore of Lake Erie. Niagara Region borders us to the east and Norfolk<br />

<strong>County</strong> to the west. To the northeast lies the city of Hamilton, where many of our almost 46,796 residents work and shop. The<br />

Greater Toronto Area, and its millions of people, is less than an hour’s drive northeast of <strong>Haldimand</strong> <strong>County</strong>.<br />

Due to <strong>Haldimand</strong>’s agricultural heritage 53% of our total population still live in rural areas, with the remainder living in and around<br />

one of our five “urban” areas: Caledonia (9,600), Dunnville (5,600), Hagersville (2,550), Cayuga (1,650), Jarvis (1,450), and<br />

Townsend (924).<br />

Young people make up approximately 16% of our population, while approximately 17% are seniors. Both groups have specific and<br />

unique needs from community agencies, including the police. Local business owners and residents of our towns are concerned<br />

about youth loitering and causing mischief. Older people, especially in our rural areas, are concerned about break and enters and<br />

fraud. Elder abuse has also become more prevalent as our population ages.<br />

We have four high schools in our communities: Hagersville, Cayuga, Caledonia and Dunnville. Our principals and teachers,<br />

particularly at the high school level, feel it vitally important for police to have a consistent, positive presence in our schools.<br />

<strong>Haldimand</strong> <strong>County</strong> borders Six Nations of the Grand River Territory, as well as the Mississaugas of the New Credit First Nation, so<br />

the Aboriginal culture is very prevalent in this community.<br />

In the coming years, the OPP will prepare to respond appropriately and effectively to its changing communities.<br />

• By the year 2021, it is estimated that 19% of Canada’s population will be greater than 65 years of age.<br />

• Birth rates in Canada are falling below replacement levels – except in Aboriginal communities, where they are the highest in the<br />

country.<br />

• The population of visible minorities continues to increase – by the end of 2016, visible minorities will constitute 20% of the<br />

population of Canada.<br />

Safe Communities – A Secure Ontario 4


<strong>Haldimand</strong> <strong>County</strong> Detachment 2011 Business Plan<br />

Ontario Provincial Police<br />

POLITICAL ENVIRONMENT:<br />

The municipal government election this past year resulted in changes to the municipal council and Mayoral seat. The provincial<br />

government will hold its election this fall. An increased focus on road safety has resulted from new legislation targeting aggressive<br />

driving, street racing and increased penalties associated to impaired driving offences. This renewed focus on road safety will<br />

continue to be supported by all Detachment members, striving to maintain a high level of visibility throughout all of our communities.<br />

ECONOMIC ENVIRONMENT:<br />

<strong>Haldimand</strong> <strong>County</strong> is facing several economic challenges including the closing of a major industry in Dunnville. The closing of this<br />

major industry has had an impact upon local employment and related economic spin off. During these difficult economic times, it is<br />

paramount that the OPP ensures that it continues to provide effective service delivery within its funding envelope. This will present<br />

numerous challenges as there is a direct correlation between economic downturns and an increased demand for our services.<br />

ORGANIZATIONAL ENVIRONMENT:<br />

The OPP, as an organization, continues with the strategic plan for 2011-2013, which reflects our values of professionalism,<br />

accountability, diversity, respect, excellence and leadership. This over arching strategic plan determines direction, in part, from a<br />

corporate level on how the <strong>Haldimand</strong> <strong>County</strong> Detachment provides service to the community. A renewed commitment to road<br />

safety and the strategic delivery of related enforcement efforts is included.<br />

Safe Communities – A Secure Ontario 5


<strong>Haldimand</strong> <strong>County</strong> Detachment 2011 Business Plan<br />

Ontario Provincial Police<br />

Community/Stakeholder/Partner Consultations<br />

The OPP is committed to working in partnership with the communities we serve. We strive to provide effective and efficient services<br />

that address local needs, while fulfilling our provincial mandate for policing. During the development of this business plan, efforts<br />

were made to engage in discussions with our local community representatives to jointly determine key priority areas that need to be<br />

addressed.<br />

The following groups and agencies were consulted through special, individual and community meetings:<br />

• <strong>Haldimand</strong> <strong>County</strong> Police Services Board.<br />

• <strong>Haldimand</strong> <strong>County</strong> Council, Chief Administrative Officer and General Manager.<br />

• Chief of the Mississaugas of the New Credit First Nation.<br />

• <strong>Haldimand</strong> <strong>County</strong> Crown Attorneys.<br />

• <strong>Haldimand</strong> <strong>County</strong> Emergency Services Manager.<br />

• <strong>Haldimand</strong> Secondary School Principals.<br />

• Victim Services of <strong>Haldimand</strong>-Norfolk.<br />

• <strong>Haldimand</strong> <strong>County</strong> By-law Enforcement.<br />

• <strong>Haldimand</strong> Norfolk Resource Education and Counseling Help (REACH).<br />

• Community Service Organizations.<br />

• Community Policing Committees (CPC) of <strong>Haldimand</strong> <strong>County</strong>.<br />

The key issues identified through the community consultation process continue to be:<br />

1. Highway safety - speeding in particular.<br />

2. Youth issues - particularly mischief.<br />

3. Police visibility - foot patrol.<br />

4. Drugs.<br />

5. ATV / motorized snow vehicle (MSV) enforcement.<br />

Safe Communities – A Secure Ontario 6


<strong>Haldimand</strong> <strong>County</strong> Detachment 2011 Business Plan<br />

Ontario Provincial Police<br />

Strategic Plan Strategies<br />

Strategy Page #<br />

Effectiveness Workforce Relationships Public Safety<br />

1. Crime prevention and reduced victimization in our communities. 8<br />

2. Investigative excellence through Intelligence-Led Policing. 10<br />

3. Excellence in the response to and management of major investigations, critical incidents and emergencies. 11<br />

4. Save lives and reduce crime on our highways, waterways and trails. 12<br />

1. Develop and implement a coordinated approach to internal communications. 13<br />

2. Focus external communications, including an awareness of the OPP’s mandate, to our communities and<br />

stakeholders.<br />

3. Advocate for and support sustainable First Nations policing and safe communities. 15<br />

1. Support and enable continuous training, learning and development opportunities for our employees. 16<br />

2. Foster a culture of recognition and accountability through meaningful performance management. 17<br />

3. Promote a healthy workforce and healthy workplaces. 18<br />

1. Enhance information management with technology. 19<br />

2. Effective financial management and fiscal accountability. 20<br />

3. Embed environmental responsibility into our culture and our business practices. 21<br />

4. Continue to modernize equipment for all employees. 22<br />

14<br />

Note - Numbering does not indicate order of priority<br />

Safe Communities – A Secure Ontario 7


<strong>Haldimand</strong> <strong>County</strong> Detachment 2011 Business Plan<br />

Ontario Provincial Police<br />

2011-2013 Business Plan (Year 1)<br />

Strategy – Crime prevention and reduced victimization in our communities.<br />

Situational Assessment: Crime Prevention, the absence of crime, and the reduction of victimization are the key principles mandated<br />

under the Police Services Act. We achieve this through various crime prevention programs and initiatives, and by utilizing<br />

community support agencies including Victim Services. We have implemented the new ILP-CAS. This program seeks to ensure<br />

compliance of those persons currently on judicial conditions through regular checks. We will continue our focus on the prevention of<br />

crime and victimization. We must measure the reduction of crime, as opposed to our ability to catch criminals after the fact. The<br />

absence of crime, the perception of increased security within our communities, and the reduction in victimization are the true<br />

measures of our success.<br />

Success will be achieved collaboratively. The OPP has adapted Ontario’s Mobilization and Engagement Model of Community<br />

Policing. This model is predicated on the development of effective partnerships between the police and carious community<br />

groups/agencies.<br />

It is these local partnerships that will assist in identifying the root causes of crime and potential solutions.<br />

Public Safety Activities Indicators Lead Linkages<br />

Operationalize Ontario's Mobilization and<br />

Engagement Model of Community Policing.<br />

Conduct community-based presentations on<br />

Ontario's Mobilization and Engagement Model of<br />

Community Policing.<br />

o<br />

o<br />

All detachment members<br />

have a working knowledge<br />

of the Model.<br />

Awareness sessions will<br />

be provided to the Police<br />

Services Board and<br />

Community Policing<br />

Committees.<br />

Detachment<br />

Manager<br />

Community Service<br />

Officer (CSO)<br />

Field Support<br />

Bureau (FSB)<br />

FSB<br />

Safe Communities – A Secure Ontario 8


<strong>Haldimand</strong> <strong>County</strong> Detachment 2011 Business Plan<br />

Ontario Provincial Police<br />

Public Safety Activities Indicators Lead Linkages<br />

Develop and/or implement crime prevention<br />

initiatives and programs, targeted patrol and<br />

visibility strategies based on the analysis of local<br />

crime trends and issues, community<br />

demographics.<br />

o<br />

o<br />

o<br />

o<br />

o<br />

o<br />

Detachment Strategic Plan<br />

related to Crime Reduction<br />

for utilization with Results<br />

Driven Policing (RDP) to<br />

be developed.<br />

Reduce property crime<br />

and violent crime by 5%.<br />

Offer the opportunity for a<br />

Crime Prevention Through<br />

Environmental Design<br />

assessment for every<br />

residential break and enter<br />

(Project Safeguard).<br />

Divert young offenders, as<br />

appropriate, to offered<br />

programs.<br />

Conduct a minimum of two<br />

Lock It or Lose It<br />

initiatives.<br />

Media utilized to educate<br />

public in different areas of<br />

crime prevention.<br />

Fully implement and operationalize the ILP-CAS. o All individuals in the<br />

detachment area who have<br />

enforceable conditions are<br />

enrolled.<br />

Support ongoing 'Positive Ticket' program with<br />

local youth.<br />

o<br />

o<br />

Minimum of two checks<br />

per week are completed.<br />

Number of youths<br />

identified to receive the<br />

incentives.<br />

Detachment<br />

Manager<br />

Detachment<br />

Manager<br />

Crime Abatement<br />

Coordinator<br />

Detachment<br />

Sergeant<br />

FSB<br />

FSB<br />

FSB<br />

Safe Communities – A Secure Ontario 9


<strong>Haldimand</strong> <strong>County</strong> Detachment 2011 Business Plan<br />

Ontario Provincial Police<br />

Strategy – Investigative excellence through Intelligence-Led Policing.<br />

Situational Assessment: The Detachment has experienced a reduction in a number of crime-related incidents over the past year.<br />

We use mapping analysis to identify problem areas and then address the issues through RDP initiatives. Officers will continue to<br />

submit “Street Checks” which have led to a reduction of criminal activity in the county and are an important component of front-line<br />

police work. The Youth Officer (formerly School Resource Officer) will work with platoon members to identify and redirect the youth<br />

who are typically responsible for the thefts from motor vehicles and mischief occurrences.<br />

Public Safety Activities Indicators Lead Linkages<br />

Provide information to Provincial Operations<br />

Intelligence Bureau (POIB) to be processed<br />

through the intelligence cycle.<br />

o<br />

Number of street checks<br />

(LE88’s) submitted.<br />

Detachment<br />

Manager<br />

POIB<br />

Organized Crime<br />

Enforcement<br />

Bureau (OCEB)<br />

Safe Communities – A Secure Ontario 10


<strong>Haldimand</strong> <strong>County</strong> Detachment 2011 Business Plan<br />

Ontario Provincial Police<br />

Strategy – Excellence in the response to and management of major investigations, critical incidents and emergencies.<br />

Situational Assessment: The OPP is fortunate in having considerable resources and expertise to draw upon when required to<br />

respond to a major incident or investigation. Emergency management, major investigations and critical incident planning were<br />

identified as an organizational strength during the 2010 OPP Employee Strategic Discovery Sessions. We have recognized the need<br />

to adequately prepare and plan for emergency response in partnership with various municipal and policing stakeholders. Our<br />

detachment has a plan in place to ensure that our operations will be maintained in the event of an emergency situation. Detachment<br />

Command Staff regularly meet with the Community Emergency Management Coordinator and Grand River Conservation’s Director<br />

of Flood Operations. We also participate in annual emergency planning exercises. In addition, our Youth Officer works closely with<br />

the Boards of Education to ensure that each school has a “lock down” plan in place.<br />

Public Safety Activities Indicators Lead Linkages<br />

Ensure Continuity of Operations Plans (COOP)<br />

are updated and tabletop exercise conducted<br />

annually.<br />

Review and participate in municipal emergency<br />

planning activities ensuring compliance with the<br />

Emergency Management and Civil Protection Act<br />

of Ontario.<br />

Provide emergency response training to<br />

detachment personnel.<br />

o<br />

o<br />

o<br />

o<br />

The COOP is updated<br />

when there is a change or<br />

new information becomes<br />

available.<br />

A minimum of one exercise<br />

was conducted.<br />

Sergeants assigned to<br />

attend all planning<br />

activities.<br />

Sergeants provided the<br />

opportunity to complete the<br />

Incident Management<br />

System (IMS) 100 course.<br />

Detachment<br />

Manager<br />

Detachment<br />

Commander<br />

Detachment<br />

Managers<br />

FSB<br />

Community<br />

Emergency<br />

Management<br />

Coordinator<br />

Detachment<br />

Sergeants<br />

Safe Communities – A Secure Ontario 11


<strong>Haldimand</strong> <strong>County</strong> Detachment 2011 Business Plan<br />

Ontario Provincial Police<br />

Strategy – Save lives and reduce crime on our highways, waterways and trails.<br />

Situational Assessment: In 2010, we saw a 3% reduction in MVC’s over the previous year. This was the third consecutive year that<br />

we experienced a decrease. This downward trend is certainly positive. Each collision we have prevented has saved lives, suffering<br />

and the associated costs. Our traffic management plan was developed to promote highway safety through education and<br />

enforcement. Despite our efforts, we still had a record five fatal collisions in 2010 and every one of them was preventable. Our goal<br />

is to reduce this number in 2011.<br />

Through RDP, we continue to monitor MVC’s in order to identify problem areas. We will continue to conduct initiatives and joint<br />

enforcement efforts with our neighbouring police services in identified problem areas on both land and water. This will include<br />

several dates for joint commercial motor vehicle enforcement with our Ministry of Transportation (MTO) partners, and further<br />

participation in Reduce Impaired Driving Everywhere (RIDE) grants. We will also be conducting a ‘Collision Prevention Through<br />

Environmental Design’ review of each fatal collision in an effort to prevent similar tragedies from occurring.<br />

Public Safety Activities Indicators Lead Linkages<br />

Focus on targeting the “Big Four” factors in death<br />

and injuries on highways, waterways and trails:<br />

alcohol, lack of occupant restraint/safety<br />

equipment, aggressive driving and distracted<br />

driving.<br />

Create opportunities with local partners and<br />

community stakeholders to support the provincial<br />

roll-out of the Collision Prevention Through<br />

Environmental Design (CPTED) program.<br />

o<br />

o<br />

o<br />

o<br />

o<br />

o<br />

Report back on statistical<br />

data analysis.<br />

Number of Provincial Road<br />

Safety Initiatives.<br />

Number of proactive,<br />

targeted public education<br />

initiatives.<br />

Number of targeted media<br />

releases.<br />

Outreach to Community<br />

Policing Communities.<br />

Report back on success.<br />

Detachment<br />

Commander<br />

Detachment<br />

Manager<br />

Highway Safety<br />

Division (HSD)<br />

Region<br />

Corporate<br />

Communications<br />

Bureau (CCB)<br />

CPTED Trained<br />

Members<br />

Safe Communities – A Secure Ontario 12


<strong>Haldimand</strong> <strong>County</strong> Detachment 2011 Business Plan<br />

Ontario Provincial Police<br />

Strategy – Develop and implement a coordinated approach to internal communications.<br />

Situational Assessment: Effectively sharing information and ideas is critical to the effective operations of our detachment. All<br />

members need to provide input into how we conduct business and provide service to the community. It is imperative that all staff are<br />

aware of the current issues and trends and jointly focus their efforts to address them. This is accomplished through regular staff<br />

meetings, weekly management meetings and daily briefings of platoons. We view all members as leaders within our organization<br />

and the community and we encourage them to develop new and innovative methods of conducting our business through improved<br />

communications.<br />

Relationships Activities Indicators Lead Linkages<br />

Hold Monday morning Non-Commissioned Officer<br />

(NCO) meetings and continue with quarterly NCO<br />

meetings and include Second in Commands when<br />

feasible.<br />

o<br />

o<br />

Two Monday meetings per<br />

month.<br />

Quarterly NCO meetings.<br />

Hold meetings with each platoon. o Two meetings per year<br />

with each platoon to<br />

discuss detachment<br />

issues.<br />

Detachment<br />

Commander<br />

Detachment<br />

Manager<br />

Detachment<br />

Managers<br />

Detachment<br />

Sergeants<br />

Detachment<br />

Commander<br />

Detachment<br />

Sergeants<br />

Quarterly meetings with Detachment Ontario<br />

Provincial Police Association (OPPA)<br />

Representatives.<br />

o<br />

Four meeting per year or<br />

as required.<br />

Detachment<br />

Commander<br />

Front-line Officers<br />

OPPA<br />

Safe Communities – A Secure Ontario 13


<strong>Haldimand</strong> <strong>County</strong> Detachment 2011 Business Plan<br />

Ontario Provincial Police<br />

Strategy – Focus external communications, including an awareness of the OPP’s mandate, to our communities and<br />

stakeholders.<br />

Situational Assessment: <strong>Haldimand</strong> Detachment is involved in the presentation of numerous public education initiatives in<br />

partnership with various community groups and service providers throughout the <strong>County</strong>. Despite these high profile activities, many<br />

people in our community are not familiar with the OPP mandate and service delivery model. We hope to improve that awareness<br />

through enhanced external communications with members of our community.<br />

Relationships Activities Indicators Lead Linkages<br />

Highlight ongoing successes and achievements in<br />

all aspects of our core police services.<br />

Include education component(s) in plans to<br />

communicate various safety initiatives to the<br />

public.<br />

Strengthen customer service driven<br />

communications with our police services boards<br />

(PSB), municipalities and other community<br />

stakeholders.<br />

o<br />

o<br />

o<br />

o<br />

o<br />

o<br />

o<br />

Number of award<br />

nominations.<br />

RDP report-backs.<br />

Number of targeted media<br />

releases.<br />

Number of proactive,<br />

targeted public education<br />

initiatives.<br />

Meet monthly with the<br />

PSB.<br />

Attend <strong>County</strong> council<br />

meetings.<br />

Annual meetings with local<br />

councilors.<br />

CSO<br />

CSO<br />

Detachment<br />

Commander<br />

CCB<br />

CCB<br />

CCB<br />

Business and<br />

Financial Services<br />

Bureau (BFSB)<br />

Safe Communities – A Secure Ontario 14


<strong>Haldimand</strong> <strong>County</strong> Detachment 2011 Business Plan<br />

Ontario Provincial Police<br />

Strategy – Advocate for and support sustainable First Nations policing and safe communities.<br />

Situational Assessment: <strong>Haldimand</strong> OPP provides service to the Mississaugas of the New Credit First Nation which has a population<br />

of 1,792 with approximately half being full-time residents. In order to provide an adequate level of service, we need to ensure that we<br />

have a good understanding of their community and culture. This can only be achieved by building respectful relationships and<br />

having an assigned First Nation officer to liaise with the community. We are committed to continuing to develop a lasting and<br />

positive relationship with this community; this is demonstrated by the detachment managers meeting regularly with the Chief.<br />

In addition, they will support the Police Ethnics and Cultural Exchange (PEACE) program that allows a First Nation student to spend<br />

the summer with our members, providing a mutually beneficial experience. We remain current on trends and issues related to First<br />

Nation communities as they develop and engage our members in Native Awareness training and support initiatives such as the<br />

Pikangikum First Nation deployment.<br />

<strong>Haldimand</strong> <strong>County</strong> has been experiencing a land claim dispute involving the Six Nations community for the last five years. The<br />

unresolved land claim has created considerable tensions on both sides of the dispute, and our Provincial Liaison Team (PLT) is fully<br />

engaged in dialogue with all stakeholders in an effort to maintain peace. These team members will also assist our members in<br />

developing skills to assist them in building relationships with the First Nations people.<br />

Relationships Activities Indicators Lead Linkages<br />

Support the deployment of officers to First Nations<br />

communities both locally and provincially.<br />

o Number of officers and<br />

duration of deployment<br />

Detachment<br />

Commander<br />

Continue to liaise with First Nations community o Report back on issues. Detachment<br />

representatives to further develop an enhanced<br />

Commander<br />

reciprocal understanding of issues.<br />

Participate in the PEACE program. o One student assigned. Detachment<br />

Manager<br />

Participate in the Provincial Liaison Team<br />

o Number of PLT<br />

Detachment<br />

program.<br />

assignments.<br />

Commander<br />

Aboriginal Policing<br />

Bureau (APB)<br />

APB<br />

APB<br />

APB<br />

Safe Communities – A Secure Ontario 15


<strong>Haldimand</strong> <strong>County</strong> Detachment 2011 Business Plan<br />

Ontario Provincial Police<br />

Strategy – Support and enable continuous training, learning and development opportunities for our employees.<br />

Situational Assessment: We are fortunate to have highly trained and dedicated staff at our detachment. Continuous learning is a<br />

crucial component for every employee. Formalized and informal training opportunities are actively pursued for all employees. There<br />

have been significant improvements in access to training through the utilization of on-line sources. These measures will ensure that<br />

our members feel valued and respected as they perform a demanding and difficult job while meeting the organizational needs<br />

through succession planning.<br />

Workforce Activities Indicators Lead Linkages<br />

Provide civilian and uniform members with<br />

increased opportunities to access and participate<br />

in a variety of learning opportunities as identified<br />

in performance, learning and development plans<br />

(PLDP).<br />

Provide members with a variety of leadership<br />

development opportunities including training,<br />

temporary assignments and secondments as<br />

identified in PLDP’s.<br />

Provide members with a variety of learning<br />

opportunities to expand their knowledge of<br />

diversity, human rights and cultural awareness.<br />

o<br />

o<br />

o<br />

o<br />

o<br />

o<br />

o<br />

100% compliance for<br />

completion of PLDP’s.<br />

Formalized training<br />

opportunities for 10<br />

employees in: crime, traffic<br />

and leadership provided.<br />

100% compliance for<br />

completion of PLDP’s.<br />

A minimum of four<br />

temporary assignments as<br />

identified in the PLDP’s<br />

provided.<br />

All members completed<br />

the Mental Health Scenario<br />

training (located on the<br />

Crime Prevention Intranet<br />

site).<br />

A minimum of six members<br />

received additional training<br />

in Mental Health in 2011.<br />

One member attended the<br />

Native Awareness course.<br />

Detachment<br />

Commander<br />

Detachment<br />

Commander<br />

Detachment<br />

Commander<br />

Career<br />

Development<br />

Bureau (CDB)<br />

CDB<br />

CDB<br />

FSB<br />

Safe Communities – A Secure Ontario 16


<strong>Haldimand</strong> <strong>County</strong> Detachment 2011 Business Plan<br />

Ontario Provincial Police<br />

Strategy – Foster a culture of recognition and accountability through meaningful performance management.<br />

Situational Assessment: In order to be accountable as a policing service, it is important that members understand the performance<br />

expectations of their position and receive regular feedback on how they are doing in that regard. This is accomplished through the<br />

completion of their PLDP and identified key accountabilities. Any deficiencies in performance will be addressed through<br />

documentation or training. These measures will ensure that our members feel valued and respected as they perform a demanding<br />

and difficult job. Employees are recognized for outstanding performance through the use of General Information Form (233-10) and<br />

Request for Recognition (Com 7). The Detachment also monitors internal operations through the Management Inspection Program<br />

(MIP) and various audits to ensure compliance with legislation and OPP Police Orders.<br />

Workforce Activities Indicators Lead Linkages<br />

Support the PLDP process and the<br />

implementation of enhanced selection and<br />

succession planning processes by ensuring all<br />

members have meaningful and current PLDP’s.<br />

o<br />

o<br />

Every employee PLDP is used<br />

to track :<br />

Performance<br />

a) Identify key commitments/<br />

responsibilities.<br />

b) Identify how those<br />

responsibilities will be<br />

achieved.<br />

c) Document results.<br />

Learning<br />

a) Identify learning needs and<br />

career interests.<br />

b) Identify realistic activities to<br />

address needs.<br />

c) Document results.<br />

100% compliance as<br />

demonstrated by the MIP and<br />

regional databases.<br />

Support Coach Officers. o Detachment Manager meetings<br />

with the coach officer and<br />

sergeant six times during the<br />

new recruit’s probationary<br />

period to discuss progress.<br />

Detachment<br />

Commander<br />

Detachment<br />

Commander<br />

CDB<br />

Safe Communities – A Secure Ontario 17


<strong>Haldimand</strong> <strong>County</strong> Detachment 2011 Business Plan<br />

Ontario Provincial Police<br />

Strategy – Promote a healthy workforce and healthy workplaces.<br />

Situational Assessment: <strong>Haldimand</strong> <strong>County</strong> Detachment is a youthful detachment. It is a proven fact that employees who are<br />

healthy and lead a healthy lifestyle are more likely to be happy and productive. When employees are fit to carry out their daily duties,<br />

the detachment benefits in terms of enhanced performance and reduced absenteeism.<br />

The policing environment is demanding and stressful and it is imperative that our members maintain a healthy lifestyle in a safe and<br />

healthy workplace. This is supported by Detachment Management ensuring that members are provided appropriate safety<br />

equipment and that policies for workplace safety are followed. The detachment has an active Joint Occupational Health and Safety<br />

Committee that meets quarterly and addresses safety concerns. The detachment also provides a gym with fitness equipment that is<br />

available to all members. All members have received training on the Workplace Violence Prevention Legislation (Bill 168) and the<br />

Workplace Discrimination and Harassment Prevention Policy in support of maintaining a healthy and comfortable work environment<br />

for all staff.<br />

The OPP provides access to an Employee Assistance Program for confidential counseling and members are encouraged to utilize<br />

this service required. It is inevitable that some of our members may experience situations requiring workplace accommodation and<br />

those members will be assisted in returning to work in accordance with legislative and OPP guidelines.<br />

Workforce Activities Indicators Lead Linkages<br />

Support, contribute and/or participate in the<br />

delivery of an annual Wellness Day at the local<br />

level.<br />

Utilize the Quarterly Accommodation Report to<br />

track, monitor and support meaningful work<br />

assignments.<br />

o<br />

o<br />

A fitness session held for<br />

employees to gauge their<br />

readiness to compete for<br />

their Ontario Police Fitness<br />

Award.<br />

Reviewed and submitted<br />

quarterly.<br />

Detachment<br />

Manager<br />

Detachment<br />

Manager<br />

All members receive training on Bill 168. o 100% compliance. Detachment<br />

Manager<br />

Provincial Police<br />

Academy<br />

Regional Human<br />

Resources Advisor<br />

Safe Communities – A Secure Ontario 18


<strong>Haldimand</strong> <strong>County</strong> Detachment 2011 Business Plan<br />

Ontario Provincial Police<br />

Strategy – Enhance information management with technology.<br />

Situational Assessment: <strong>Haldimand</strong> <strong>County</strong> is participating in a pilot project with Norfolk <strong>County</strong> OPP Detachment to explore the<br />

benefits of utilizing Civilian Data Entry (CDE). The use of centralized data input in other Detachments has enhanced data integrity,<br />

uniform crime reporting and completion of tasks. Audits of our NICHE Record Management System (RMS) are done periodically<br />

throughout the year to ensure compliance with policy.<br />

It is crucial that as an organization we conduct ourselves in a manner that is transparent and accountable. We must meet the high<br />

standards expected of us by the public and that can only be achieved through regular auditing of our processes. Data integrity is key<br />

as we conduct analysis and review our performance management. As a detachment we are committed to quality assurance and<br />

ensuring that our tracking mechanisms are truly reflective of our performance. We can only improve if we are confident in knowing<br />

what we have accomplished and using that as a baseline to improve upon. The RDP process is dependent upon the accurate entry<br />

of information into our records management systems. We must remain cognizant of the importance of accurate data entry.<br />

Effectiveness Activities Indicators Lead Linkages<br />

Audit data quality of Niche RMS reports. o Audits will be completed<br />

monthly and errors will be<br />

tasked to the officers.<br />

o Audits of report quality and<br />

clearance information will<br />

be completed quarterly.<br />

CDE pilot project will be utilized by selected front-<br />

o Monthly audits of CDE<br />

line employees.<br />

Daily Activity Reporting (DAR) entries will be<br />

timely and accurate.<br />

Detachment<br />

Sergeants<br />

Detachment<br />

Managers<br />

Detachment<br />

usage will be conducted. Sergeants<br />

o Monthly compliance audits. Detachment<br />

Sergeants<br />

Communication<br />

and Technology<br />

Services Bureau<br />

(CTSB)<br />

Safe Communities – A Secure Ontario 19


<strong>Haldimand</strong> <strong>County</strong> Detachment 2011 Business Plan<br />

Ontario Provincial Police<br />

Strategy – Effective financial management and fiscal accountability.<br />

Situational Assessment: As an organization, funded through the public treasury, we are accountable for effective fiscal management.<br />

This requires that detachment managers ensure all expenditures are necessary and approved. Regular audits of expenses will<br />

ensure that funds are being spent appropriately, and within the allotted budget. Overtime is one of the greatest expenditures that we<br />

have some control over. We will make sure that all overtime is pre-approved and only utilized when it is an operational necessity.<br />

Procurements will be prioritized and done in accordance with OPP and government purchasing policy. Fiscal responsibility was<br />

never more important than during these difficult economic times, and the <strong>Haldimand</strong> <strong>County</strong> OPP is committed to this principle.<br />

Our Fleet Manager ensures that our fleet is regularly maintained to achieve optimal performance. The detachment staff is committed<br />

to implementing ‘green strategies’ to assist in reducing the carbon footprint created through our work. This will include exploring the<br />

option of acquiring a multi-function unit to replace our dated technology for copying, faxing and scanning.<br />

Effectiveness Activities Indicators Lead Linkages<br />

Maximize workforce resources through the<br />

effective management of overtime, standby, callback<br />

and paid duty approvals.<br />

Ensure accurate monthly reporting on expenditure<br />

forecasts.<br />

Ensure uniform and civilian staff and managers<br />

are afforded financial training.<br />

o<br />

o<br />

o<br />

o<br />

o<br />

o<br />

Overtime is approved prior<br />

to being worked.<br />

Workforce impacts<br />

considered for all paid duty<br />

requests.<br />

Major community event<br />

security requirements<br />

reviewed for potential paid<br />

duty utilization.<br />

+/- 1% of expenditure<br />

forecasts.<br />

Civilian employees will<br />

attend the annual<br />

professional development<br />

training offered by Western<br />

Region.<br />

Sergeants will be provided<br />

opportunities to attend<br />

financial training.<br />

Detachment<br />

Manager<br />

Detachment<br />

Manager<br />

Detachment<br />

Commander<br />

BFSB<br />

BFSB<br />

Safe Communities – A Secure Ontario 20


<strong>Haldimand</strong> <strong>County</strong> Detachment 2011 Business Plan<br />

Ontario Provincial Police<br />

Strategy #13 – Embed environmental responsibility into our culture and our business practices.<br />

Situational Assessment: Efforts are underway at <strong>Haldimand</strong> Detachment to utilize OPP resources in efficient ways thus<br />

complementing the practices of broader government strategies aimed at improving the life of Ontarians. For example, officers are<br />

continually reminded to be energy efficient and reduce their carbon footprint.<br />

Effectiveness Activities Indicators Lead Linkages<br />

Where possible, reduce vehicle idling times,<br />

ensure routine and complete vehicle checks,<br />

follow the OPP vehicle maintenance policy,<br />

maintain appropriate tire pressure and explore<br />

alternative vehicle climate control options.<br />

Implement sustainable "green measures"<br />

practices for meetings and conferences (e.g.<br />

carpooling, video/teleconferencing, reduced<br />

printing and reduced consumption of paper and<br />

disposables).<br />

o<br />

o<br />

o<br />

o<br />

Regular maintenance of<br />

vehicles.<br />

Printers are converted to<br />

double-side printing.<br />

Reduced use of paper.<br />

Employees carpool and<br />

teleconferencing is<br />

encouraged to reduce<br />

travel for all meetings.<br />

Detachment<br />

Sergeants<br />

Detachment<br />

Managers<br />

Detachment<br />

Managers<br />

Fleet, Supply and<br />

Weapons Services<br />

Bureau (FSWSB)<br />

Regional<br />

Headquarters<br />

Safe Communities – A Secure Ontario 21


<strong>Haldimand</strong> <strong>County</strong> Detachment 2011 Business Plan<br />

Ontario Provincial Police<br />

Strategy – Continue to modernize equipment for all employees.<br />

Situational Assessment: Members of this detachment are provided with the latest technology available. For example, two cruisers<br />

are equipped with Mobile Workstations (MWS) with high speed modems. We will continue to explore options that new technology<br />

offers through open dialogue with our members.<br />

Effectiveness Activities Indicators Lead Linkages<br />

Provide solution-focused options for identified<br />

requirements/issues related to OPP fleet, clothing<br />

and equipment to the regional Clothing and<br />

Equipment Committee representative.<br />

o<br />

o<br />

Solicit valuable feedback<br />

from front-line members<br />

during meetings with the<br />

platoons.<br />

Ensure Mobile<br />

Workstations and<br />

computers receive latest<br />

upgrades.<br />

Detachment<br />

Manager<br />

FSWSB<br />

Safe Communities – A Secure Ontario 22


Business Plan 2011<br />

ONTARIO PROVINCIAL POLICE<br />

OPP Programs and Services:<br />

24-Hour Proactive and Reactive Policing/Investigation<br />

Aboriginal Policing<br />

Auxiliary Policing<br />

Aviation<br />

Behavioural Sciences and Analysis<br />

Canine<br />

Chemical, Biological, Radiological, Nuclear<br />

and Explosive Response<br />

Child Exploitation Investigation<br />

Communications<br />

Community Policing<br />

Complaint Investigation<br />

Court Case Management<br />

Crime Prevention<br />

Crime Stoppers<br />

Crisis Negotiations<br />

Differential Response<br />

Drug Enforcement<br />

E-Crime (Electronic Crime)<br />

Emergency Planning and Response<br />

Forensic Identification<br />

Hate Crimes/Extremism Investigation<br />

Illegal Gaming Investigation<br />

Incident Command<br />

Intelligence<br />

Major Case Management<br />

Marine/Motorized Snow Vehicle/All-terrain Vehicle<br />

Media Relations<br />

Offender Transportation<br />

Ontario Sex Offender Registry<br />

Organized Crime Investigation<br />

Protective Services<br />

RIDE (Reduce Impaired Driving Everywhere)<br />

Search and Rescue<br />

Surveillance - Electronic and Physical<br />

Tactics and Rescue<br />

Technical Traffic Collision Investigation<br />

Traffic Safety<br />

Training<br />

Underwater Search and Recovery<br />

Urban Search and Rescue<br />

ViCLAS (Violent Crime Linkage Analysis System)<br />

Victim Assistance<br />

The above list corresponds with The Adequacy & Effectiveness<br />

of Police Services Regulation (Adequacy Standards, O. Reg. 3/99).<br />

The list further provides an overview of various OPP programs<br />

and services but should not be considered complete.


<strong>Haldimand</strong> <strong>County</strong><br />

DETACHMENT<br />

72 Highway #54, Box 148<br />

Cayuga, Ontario<br />

N0A 1E0<br />

Tel: (905) 772-3322<br />

Fax: (905) 772-5815<br />

www.opp.ca

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