acknowledgements

What to do before, during and at the end of your shift
Before leaving home
• Make sure you have your name tag
Pre-shift
1. Arrive 15 minutes early to your shift
2. If you are on a “first shift” for that day in that location, find a member of ISCC staff (Gayatri, Semiyu,
or Heather). If you are on a “second shift” (i.e. taking over for someone), find the data collectors who
worked on the first shift
3. Introduce yourself to the staff on site and see if/where they have set up a table for you
4. Sign out the research equipment (iPads & accessories, gift cards, banner, pamphlets, paper
questionnaires, etc.) ** be sure to acknowledge receipt of the exact number of gift cards you start your
shift with **
5. Set yourself up at the table (if available at that site) or in one area
a. Make sure you are wearing your name tag
b. Put up the CLIP banner
c. In neat piles make sure you have ready to easily access (if there is no table, you will need to
carry these things with you – only take as many copies of each as you think you may need to
avoid carrying a heavy load):
i. Paper questionnaires (in case of technical troubles)
ii. Pamphlets on “Services for Immigrants in Calgary”
iii. Paper informed consent forms (only required in sites where this has been
requested – you will be informed before your shift if this is the case)
iv. ISCC business cards
v. Questionnaire info cards (for those who may say they don’t have time at that
moment but are willing to fill in out online at home)
d. Make sure you keep the gift cards, iPad and iPad accessories (i.e. charging cord, stylus)
secure and on your person. Do not walk away and leave them at the table alone.
e. Also ensure that you keep your own valuables (purse, wallet, etc.) secure. Do not walk
away and leave them at the table alone.
6. Get the iPad ready to start conducting surveys and ensure you are ready to start on time.
a. Log in to the iPad (passcode: iscc)
b. Click on the QuickTap icon (bottom right corner)
c. In the menu on the left side, click on “CALGARY WELL-BEING …” to open the survey.
During your shift
1. Approach people asking them to take part in the survey
2. Conduct surveys
3. As you conduct surveys, keep a running tab (on paper, or on the iPad) of how many surveys
you complete – this will be cross referenced to the number of gift cards you return and the number of
surveys we upload from your iPad
If you are working in a group of 2 or more, please try to alternate bathroom breaks to ensure there is
always someone visible conducting surveys.
End of shift
Sign out and return all research equipment to ISCC staff if there is not shift after you.
OR
Sign out and hand research equipment over to an individual in the next shift.
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Calgary Well-Being Report: Immigrants’ Perspectives