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Sankalp Shakti Demo

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To charge the customer when you are ready to fulfil the order, you will need to AUTHORISE the<br />

transaction through MySagePay. You can authorise for any amount up to 115% of the value of the<br />

original Authentication, and use any number of Authorise requests against an original Authentication.<br />

As long as the total value of those authorisations does not exceed the 115% limit and the requests are<br />

inside the 90 days limit the transactions will be processed by Sage Pay. This is the stage at which<br />

your acquiring bank is contacted for an authorisation code. AVS/CV2 checks are performed at this<br />

stage and rules applied as normal. This allows you greater flexibility for partial shipments or variable<br />

purchase values. If the AUTHENTICATE transaction was AUTHENTICATED (as opposed to simply<br />

REGISTERED) all authorisations will be fully 3D-Secured.<br />

When you have completed all your Authorisations, or if you do not wish to take any, you can CANCEL<br />

the AUTHENTICATE in MySagePay, prevent any further Authorisations being made against the card.<br />

This happens automatically after 90 days.<br />

You can use the Authenticate and Authorise transaction type but the transaction will only ever<br />

be REGISTERED (because the transaction will never be 3D-Secured).<br />

6.4 REFUNDs and VOIDs<br />

Once a PAYMENT, AUTHORISE or REPEAT transaction has been AUTHORISED, or a DEFERRED<br />

transaction has been RELEASEd, it will be settled with the acquiring bank early the next morning and<br />

the funds will be moved from the customer’s card account to your merchant account. The bank will<br />

charge you for this process, the exact amount depending on the type of card and the details of your<br />

merchant agreement.<br />

If you wish to cancel that payment before it is settled with the bank the following morning, you can<br />

VOID a transaction in MySagePay to prevent it from ever being settled, thus saving you your<br />

transaction charges and the customer from ever being charged. VOIDed transactions can NEVER be<br />

reactivated, so use this functionality carefully.<br />

Once a transaction has been settled you can no longer VOID it. If you wish to return funds to the<br />

customer you need to perform a REFUND in MySagePay.<br />

You can REFUND any amount up to the value of the original transaction. You can even send multiple<br />

refunds for the same transaction so long as the total value of those refunds does not exceed the value<br />

of the original transaction.<br />

The Sage Pay gateway archives all transactions that are older than 2 years old; we therefore<br />

recommend that you check the date of the original transaction which you wish to refund before<br />

processing.<br />

You cannot VOID a PayPal transaction, but you are able to REFUND a PayPal transaction.<br />

Sage Pay Form Integration and Protocol and Guidelines 3.00 Page 31 of 61

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