Lean - Henry Ford Health System
Lean - Henry Ford Health System
Lean - Henry Ford Health System
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Measures of Success<br />
Measures of Success<br />
LEAN Training 2010<br />
• Productivity<br />
• Defects<br />
• Cost of production<br />
• Process stability<br />
• Employee morale & satisfaction<br />
• Customer satisfaction<br />
• Competency pass rate<br />
• Resistance level<br />
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<strong>Henry</strong> <strong>Ford</strong> Production <strong>System</strong>