Lean - Henry Ford Health System
Lean - Henry Ford Health System Lean - Henry Ford Health System
Henry Ford Production System Credo card Steps of Quality Motto Employee Promise Credo LEAN Training 2010 Steps of Quality Doing the RIGHT thing, the RIGHT way, at the RIGHT time “Our invariable reply to ‘It cant be done’, is ‘Go Do It’. -Henry Ford Continually striving for ZERO DEFECTS to be the “BEST in CLASS” LABORATORY in the world Together we will strive for PERFECTION by applying principles of mutual respect, integrity, understanding, cooperation and effective communication I am EMPOWERED to work with my colleagues to make changes, based on HFPS principles, to make things right for ourselves, our clinician customers and our patients Henry Ford Production System
Organizational Structure Organizational Structure Senior Leadership Medical & Administrative LEAN Training 2010 Henry Ford Production System Quality Improvement & Patient Safety Your Existing Leader Quality Facilitators Group Leaders Work Team Leaders Ad hoc Leaders Team Members Information Technology Support Henry Ford Production System
- Page 37 and 38: LEAN Culture of Continual Improveme
- Page 39 and 40: As leader, I don’t have all the a
- Page 41 and 42: Why empower the worker? LEAN Traini
- Page 43 and 44: Lean LEAN Training 2010 Right Light
- Page 45 and 46: The Engaged Worker The Engaged Work
- Page 47 and 48: Worker Empowerment Worker Empowerme
- Page 49 and 50: LEAN Team LEAN Team “Creativity p
- Page 51 and 52: “Present” to “Future” Cultu
- Page 53 and 54: Blameless “Don’t find fault, fi
- Page 55 and 56: Customer Feedback Informing Improve
- Page 57 and 58: LEAN Training 2010 Data Collection
- Page 59 and 60: Minimizing Variation Henry Ford Pro
- Page 61 and 62: Coming Full Circle 1926 to Present
- Page 63 and 64: Leading LEAN Training 2010 CHANGE H
- Page 65 and 66: Change LEAN Training 2010 Tried it
- Page 67 and 68: Role of Management LEAN Training 20
- Page 69 and 70: Think This Through Before You Start
- Page 71 and 72: Physician Involvement Physician Inv
- Page 73 and 74: Road to DEMINGISM “When the best
- Page 75 and 76: Leader’s Role Management’s job
- Page 77 and 78: Champions Along Path of Workflow Ch
- Page 79 and 80: Define Your Work Cells & Teams LEAN
- Page 81 and 82: LEAN Training 2010 Team Leader Role
- Page 83 and 84: Team Members Role • Identify defe
- Page 85 and 86: Create a LEAN ORGANIZATIONAL CHART
- Page 87: HFPS Guiding Principles We will be
- Page 91 and 92: Sustaining Cultural Transformation
- Page 93 and 94: Empowered Teams - Recognition & Rew
- Page 95 and 96: Meetings “The bitterness of poor
- Page 97 and 98: Measures of Success Measures of Suc
- Page 99 and 100: Reality Testing Reality Testing “
- Page 101 and 102: Waste, Rework, & Inefficiency LEAN
- Page 103 and 104: Employee Satisfaction Technical Sta
- Page 105 and 106: Customer Satisfaction Customer Sati
- Page 107 and 108: Sustainers of LEAN Cultural Change
- Page 109 and 110: Future "“Learning is not compulso
<strong>Henry</strong> <strong>Ford</strong> Production <strong>System</strong><br />
Credo card<br />
Steps of Quality<br />
Motto<br />
Employee Promise<br />
Credo<br />
LEAN Training 2010<br />
Steps of Quality<br />
Doing<br />
the RIGHT thing,<br />
the<br />
RIGHT way,<br />
at the<br />
RIGHT time<br />
“Our invariable reply to<br />
‘It cant be done’, is<br />
‘Go Do It’.<br />
-<strong>Henry</strong> <strong>Ford</strong><br />
Continually<br />
striving for<br />
ZERO DEFECTS<br />
to be the<br />
“BEST in<br />
CLASS”<br />
LABORATORY<br />
in the world<br />
Together we will<br />
strive for<br />
PERFECTION<br />
by applying<br />
principles of<br />
mutual respect,<br />
integrity,<br />
understanding,<br />
cooperation and<br />
effective<br />
communication<br />
I am<br />
EMPOWERED<br />
to work with my<br />
colleagues to make<br />
changes, based on<br />
HFPS principles, to<br />
make things right<br />
for ourselves, our<br />
clinician customers<br />
and our patients<br />
<strong>Henry</strong> <strong>Ford</strong> Production <strong>System</strong>
Change language