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Lean - Henry Ford Health System

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Medical “Business” Processes<br />

Medical “Business” Processes<br />

LEAN Training 2010<br />

Raw material<br />

Processing<br />

Technology<br />

Product<br />

Medicine/Surgery, Outpatient clinic, Lab, Radiology, Kitchen, etc<br />

Humans<br />

Generic Manufacturing Industry<br />

PROCESSES<br />

Processes<br />

•Evaluation<br />

•Admission<br />

•Assessment<br />

•Testing<br />

•Treatment<br />

•Discharge<br />

<strong>Health</strong> Outcomes<br />

•Productivity<br />

•Defects, Cost<br />

•Process stability<br />

•Employee satisfaction<br />

•Patient satisfaction<br />

<strong>Henry</strong> <strong>Ford</strong> Production <strong>System</strong>

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