Lean - Henry Ford Health System
Lean - Henry Ford Health System
Lean - Henry Ford Health System
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Medical “Business” Processes<br />
Medical “Business” Processes<br />
LEAN Training 2010<br />
Raw material<br />
Processing<br />
Technology<br />
Product<br />
Medicine/Surgery, Outpatient clinic, Lab, Radiology, Kitchen, etc<br />
Humans<br />
Generic Manufacturing Industry<br />
PROCESSES<br />
Processes<br />
•Evaluation<br />
•Admission<br />
•Assessment<br />
•Testing<br />
•Treatment<br />
•Discharge<br />
<strong>Health</strong> Outcomes<br />
•Productivity<br />
•Defects, Cost<br />
•Process stability<br />
•Employee satisfaction<br />
•Patient satisfaction<br />
<strong>Henry</strong> <strong>Ford</strong> Production <strong>System</strong>