Henry Ford Production System

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If 99.9% is Good Enough….. • In the next 24 hours – 1,892,160 misplaced phone calls 528,000 checks deducted from wrong bank accounts 207,333 books shipped with wrong cover 107 incorrect medical procedures performed 56 incorrect drug prescriptions written 12 babies will be given to wrong parents • Lab with 6.5 million tests (HFH) 6,500 incorrect tests per year or 18 per day • Lab results drive 90% clinical decisions
Why look to Toyota to learn from their success of process design? • To Delight customers. • To Identify and fix system problems. • To Develop people. • To Create learning. • To Change culture. For Success. WHY REINVENT THE WHEEL?
Page 1 and 2: Henry Ford Production System Why Ar
Page 3 and 4: Why are we here? • Estimated that
Page 5: Magnitude of the Problem • 99.974
Page 9 and 10: Principle 2: • Create continuous
Page 11 and 12: Principle 4 • Level the Work Load
Page 13 and 14: Principle 5: • Build a culture of
Page 15 and 16: Principle 7: • Use Visual control
Page 17 and 18: Rules of Work Design • Rule 1: Ac
Page 19 and 20: Rules of Work Design • Rule 3: Pa
Page 22 and 23: Conclusion: Expectations of the HFP

Henry Ford Production System

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