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Q: What are the rules for bikes on the new trains?<br />

A: We’re still working on a policy for bikes on the new<br />

trains. There are no separate compartments, such as<br />

the dog box on the Ganz Mavags, for bikes. But there<br />

is a special section for bikes in the low floor area of the<br />

trailer car. The number of bikes to be carried will also<br />

be determined in the new policy. Changes to the policy<br />

may exclude carriage of bikes during peak times.<br />

Q: Are there toilets on the new trains?<br />

A: The new trains will not have toilets. This is best practice<br />

for metro trains in cities all around the world. Some<br />

stations have toilets and the new station buildings at<br />

Paraparaumu and Waikanae will have toilet facilities.<br />

New door controls on the Matangi trains.<br />

Q: What will happen to the other trains when the<br />

Matangi are here?<br />

A: When there are sufficient numbers of Matangi trains in<br />

service, the entire English Electric fleet – which are 50<br />

– 70 years old – will be retired. Work has begun on the<br />

refurbishment of a Ganz Mavag unit, at KiwiRail’s<br />

Woburn workshops. The refurbishment is expected to<br />

be finished early next year, and after a full assessment,<br />

a decision will be made to either refurbish or replace<br />

the Ganz Mavag fleet. The new trains will make up half<br />

of the fleet running during peak times.<br />

Q: Will there be new timetables for the<br />

new trains?<br />

A: Yes, there will be new timetables – for all trains<br />

as well as the buses they connect with. These timetables<br />

are being developed and will take effect towards the<br />

end of the year. More details will be available soon.<br />

Real time<br />

information pilot<br />

Real time information for <strong>Metlink</strong> buses and trains has<br />

moved a step closer with the completion of a monthlong<br />

pilot of the system.<br />

Real time information will enable you to find out<br />

(through the internet, texting or signage at stops and<br />

stations) exactly when your bus or train will arrive,<br />

based on the actual location and progress of the bus<br />

or train, which is monitored through Global Position<br />

System (GPS) vehicle tracking.<br />

The month-long pilot involved 25 GO Wellington<br />

buses running on the No.14 (Wilton to Kilbirnie) route.<br />

Implementation of real time information is expected<br />

to begin in October this year and be completed in 12<br />

months time. The system will be rolled out on all buses<br />

in the region, followed by trains.<br />

City Safari 20<strong>10</strong><br />

A record number of about 560 people took part in<br />

this year’s <strong>Metlink</strong> City Safari, on Sunday 16 May.<br />

The safari is an orienteering event which allows you<br />

to compete in teams and you can use <strong>Metlink</strong> buses,<br />

trains, the harbour ferry and Wellington Cable Car<br />

to get to control points.<br />

Congratulations to Bill Edwards and Yvette Baker,<br />

winners of the six-hour course, and Florence and<br />

Martyn Reynolds, who won the three-hour<br />

competition. Full details are at www.citysafari.org.nz<br />

<strong>Metlink</strong>’s all a-twitter<br />

You can follow <strong>Metlink</strong> on Twitter,<br />

at www.twitter.com/metlinkwgtn.<br />

Get the latest information on your<br />

bus, train and harbour ferry services<br />

and find out about everything that is<br />

happening in the world of <strong>Metlink</strong>.<br />

Keeping<br />

on track<br />

You can also view copies of<br />

<strong>Metlink</strong> <strong>News</strong> on the website.<br />

For <strong>Metlink</strong> timetables and further<br />

information about public transport<br />

services in the greater Wellington<br />

region, visit the <strong>Metlink</strong> website or<br />

contact <strong>Metlink</strong>.<br />

04 801 7000<br />

0800 801 700<br />

txt: BUS (287)<br />

txt: TRN (876)<br />

info@metlink.org.nz<br />

www.metlink.org.nz<br />

This service is brought to you by:<br />

<strong>GW</strong>/<strong>MET</strong>-G-<strong>10</strong>/<strong>59</strong><br />

<strong>Metlink</strong> <strong>News</strong><br />

Issue 13, June 20<strong>10</strong><br />

It’s now only about three months until the first<br />

of our new Matangi trains arrives! <strong>Metlink</strong> <strong>News</strong><br />

answers all your questions about the new trains<br />

– when you’ll get to ride on them, their special<br />

features – and lots more.<br />

In this issue<br />

Our new trains<br />

Real time information pilot<br />

City Safari 20<strong>10</strong><br />

<strong>Metlink</strong>’s all a-twitter


Our new trains<br />

The first of our 48 new Matangi trains is<br />

due to arrive late August. Then trains will<br />

begin arriving regularly from October.<br />

You may see them running along the line<br />

as they get tested thoroughly. Hutt Valley<br />

passengers should expect to have a ride in<br />

the new trains before the end of the year.<br />

As we await their arrival, here are some<br />

answers to commonly asked questions<br />

about the new trains.<br />

Q: Will the new trains look different from<br />

the outside?<br />

A: Yes, they are distinctly different from the English<br />

Electrics. The Matangi trains have a shiny, stainless<br />

steel exterior with a navy blue trim at the top. The<br />

front of the driver’s cab is yellow; the doors of the<br />

low floor area are bright green and clearly marked;<br />

other doors are blue.<br />

Q: What kind of branding will the new trains have?<br />

A: They will have the <strong>Metlink</strong> and Tranz Metro brands<br />

on the exterior, and <strong>Metlink</strong> on the interior.<br />

Q: When will the new trains run on my line?<br />

A: The first Matangi trains are expected to begin running<br />

on the Upper Hutt Line before the end of the year,<br />

followed by Johnsonville around March next year.<br />

The new trains will be running on all three lines<br />

by June 2011.<br />

Q: What is a two-car unit?<br />

A: Each train is made up of a motor car and a trailer<br />

car. This is called a two-car unit. Two-car units can<br />

be configured in 2, 4 or 6 car sets. The motor car is the<br />

“power house” of the unit; it carries all the motor and<br />

electrical equipment. The trailer car has no motors but<br />

still carries some equipment and has a driver’s cab.<br />

Q: Are the cars completely separate?<br />

A: No, you’ll be able to walk between both cars of<br />

a two-car unit. As well as creating a more spacious<br />

feel, you’ll be able to move to the next carriage if<br />

your one is full and the other has spare seats. You will<br />

not, however, be able to walk the full length of the<br />

train if there are two or more two-car units connected<br />

to each other.<br />

Q: What kind of flooring will the new trains have?<br />

A: The floor will be lino, not carpet. Lino is easier<br />

to clean, and keep clean.<br />

Q: What kind of sets will the trains be<br />

comprised of?<br />

A: Off-peak trains will run generally as a two car unit,<br />

i.e. a motor car and a trailer car. Peak hour trains will<br />

run as six car sets. The new trains will not be able to<br />

be coupled with Ganz Mavags. They will run as<br />

separate trains.<br />

Q: Why have many of the station platforms needed<br />

to be changed for the new trains?<br />

A: The height and width of station platforms around the<br />

region varies quite considerably. It has not been too<br />

problematic with the current trains but the new trains<br />

are slightly wider so some platforms have had to be<br />

altered, or in some cases, completely rebuilt. The trailer<br />

car of the new trains – each train is made up of a motor<br />

car and a trailer car – has a low floor area. There is no<br />

step up to the inside of this carriage. Because platform<br />

heights are variable, there may still be a gap between<br />

the floor of the car and the platform but boarding for<br />

wheelchairs and buggies will be greatly improved,<br />

compared to access on the existing trains.<br />

Q: What is the low floor area?<br />

A: The low floor area is located between the doors of<br />

the trailer car. There is no step up to the inside of this<br />

area of the car and a ramp built into the floor can be<br />

unfolded by onboard staff for wheelchairs. There are<br />

eight flip up seats in this area so if the space is not<br />

needed for people in wheelchairs or buggies, other<br />

passengers can sit down. The area is spacious, providing<br />

a substantial amount of room for people to stand.<br />

Q: How will the doors work?<br />

A: The doors of each car are operated manually, but are<br />

controlled centrally by the train manager. If you are<br />

the only person getting off, you’ll need to press a<br />

button to open the doors. This means that unless<br />

the doors need to be opened, the air-conditioned<br />

temperatures are not disturbed, making the journey<br />

more comfortable.<br />

Q: What about the windows?<br />

A: The familiar clunk, clunk of windows shutting quickly<br />

as a tunnel looms, will be a distant memory with<br />

the new Matangi trains. All the windows are sealed<br />

because of the air-conditioning and this should also<br />

make the train journey quieter.<br />

Q: Will the new trains be air-conditioned?<br />

A: Yes, the Matangi trains will have air conditioning<br />

which will make them cool in summer and warm in<br />

winter and add to a comfortable train experience.<br />

The manually operated doors, which will open only<br />

when people are getting on or off, will also help<br />

keep the temperature more even.<br />

Q: Why don’t the new trains have a dogbox?<br />

A: The dogbox area takes up valuable passenger space.<br />

Q: Will the new trains carry more passengers?<br />

A: Yes. Currently the Ganz Mavag units, i.e. 2 cars can carry<br />

296 people in all, which includes seated and standing<br />

passengers. The number of seats in the Matangi is<br />

approximately the same but there is substantially more<br />

room for standing passengers.<br />

Q: Are there luggage racks on the new trains?<br />

A: Yes, there are luggage racks in all parts of the train<br />

except the low floor area of the trailer car. There will<br />

also be more storage space underneath the seats<br />

as they are cantilevered, i.e. they don’t have legs<br />

at both ends.<br />

The first new Matangi train in Korea.

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