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Understanding our Code of Business Conduct and Ethics Our Code’s Objective Our Code of Business Conduct and Ethics (the “Code”) is designed to summarize the standards of business conduct to which all Crawford directors, officers, and employees are held. It also provides guidance to us and all of our subsidiaries worldwide. Collectively, Crawford and its subsidiaries may sometimes be referred to as our “Company.” Our Code does not—nor is it intended to—address every situation we may confront in the course of daily business activities. In addition to using the Code as an ethical reference, we must also rely on our own sound ethical judgment to preserve our standards of honesty and integrity. We should each make every effort to seek additional guidance when ethical or compliance questions arise. To find the resources that our Company provides for seeking such guidance, please see the “Reporting Matters that May Violate Our Code” section. 1 Understanding our Code of Business Conduct and Ethics Crawford & Company Code of Business Conduct and Ethics
Our Code’s Coverage We are each responsible for conducting ourselves in compliance with the applicable provisions of this Code. This includes all employees, officers, and agents of Crawford & Company and its subsidiaries, as well as members of the Crawford & Company Board of Directors. Our Code applies to everything we do on behalf of the Company. Our Commitment to the Law Our Code directs us to abide by the letter and spirit of all laws, rules, and regulations that apply to our Company’s business, in all countries where we operate. Crawford & Company Code of Business Conduct and Ethics Understanding our Code of Business Conduct and Ethics 2
Page 1 and 2: Code of Business Conduct and Ethics
Page 3 and 4: Our Vision, Values, and Culture Our
Page 5: 17 Providing Value to Our Clients 1
Page 9 and 10: Resources for Reporting If you have
Page 11 and 12: Protection when Reporting Crawford
Page 13 and 14: We must also pay very special atten
Page 15 and 16: Similarly, we are never permitted t
Page 17 and 18: International Trade Controls As a g
Page 19 and 20: Additionally, we have a responsibil
Page 21 and 22: Derek attends an insurance industry
Page 23 and 24: Protecting Client Information Our c
Page 25 and 26: Any action creating an intimidating
Page 27 and 28: Data Privacy and Protection At Craw
Page 29 and 30: Providing a Safe and Healthy Work E
Page 31 and 32: Remember, too, that our Company’s
Page 33 and 34: Some of these types of information
Page 35 and 36: Finally, intellectual property (or
Page 37 and 38: We may not make personal financial
Page 39 and 40: Our shareholders and other stakehol
Page 41 and 42: Corporate Social Responsibility As
Page 43 and 44: Contacts with regulators, legislato
Page 45 and 46: Responding to Requests from Governm
Page 47 and 48: Acknowledgment All employees, offic

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