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Table of Contents 1 Understanding Our Code of Business Conduct and Ethics 1 Our Code’s Objective 2 Our Code’s Coverage 2 Our Commitment to the Law 3 Reporting Matters that May Violate Our Code 3 Introduction to Reporting 4 Resources for Reporting 5 Follow Up to Reporting 6 Protection When Reporting 6 Dealing with Breaches of Our Code 7 Acting Responsibly with Honesty and Integrity 7 Conflicts of Interest 9 Anti-Corruption 11 International Trade Controls 15 Fair Dealing 16 Fraud
17 Providing Value to Our Clients 17 Quality Services 17 Ethical Sales and Marketing 18 Protecting Client Information 18 Business with Government Agencies 19 Recognizing Our Shared Value 19 Harassment 21 Non-Discrimination 22 Data Privacy and Protection 23 Managers’ Roles in Communication and Ethics 24 Providing a Safe and Healthy Work Environment 24 Workplace Safety 25 Use of Technology 27 Protecting Our Shared Assets 31 Providing Growth for Our Shareholders 31 Insider Trading 33 Accounting Standards 35 Corporate Social Responsibility 37 Committing to Innovation and Communication 37 Political Contributions and Activities 39 Responding to Media and Analyst Inquiries 40 Responding to Requests from Government Officials 41 Guidelines for Waiving Parts of Our Code 41 Acknowledgment
Page 1 and 2: Code of Business Conduct and Ethics
Page 3: Our Vision, Values, and Culture Our
Page 7 and 8: Our Code’s Coverage We are each r
Page 9 and 10: Resources for Reporting If you have
Page 11 and 12: Protection when Reporting Crawford
Page 13 and 14: We must also pay very special atten
Page 15 and 16: Similarly, we are never permitted t
Page 17 and 18: International Trade Controls As a g
Page 19 and 20: Additionally, we have a responsibil
Page 21 and 22: Derek attends an insurance industry
Page 23 and 24: Protecting Client Information Our c
Page 25 and 26: Any action creating an intimidating
Page 27 and 28: Data Privacy and Protection At Craw
Page 29 and 30: Providing a Safe and Healthy Work E
Page 31 and 32: Remember, too, that our Company’s
Page 33 and 34: Some of these types of information
Page 35 and 36: Finally, intellectual property (or
Page 37 and 38: We may not make personal financial
Page 39 and 40: Our shareholders and other stakehol
Page 41 and 42: Corporate Social Responsibility As
Page 43 and 44: Contacts with regulators, legislato
Page 45 and 46: Responding to Requests from Governm
Page 47 and 48: Acknowledgment All employees, offic

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