RETAILER MANUAL

More documents

Recommendations

Info

Instant Games VALIDATING TICKETS (cont’d) Tickets with prizes greater than $100: • If the ticket has a prize over $100 a Confirmation Screen will display. • Touch SEND to validate the ticket or touch CANCEL to stop the transaction. To manually enter the ticket number: • Enter all of the numbers on the back of the ticket • Enter the numbers on the front of the ticket, except the boxed numbers • Enter the three boxed digits • Touch EXIT to complete 4/13/2015 8
Instant Games SECURITY & TICKET DISPOSAL Security of Instant Tickets Always scan tickets and get a Cash Authorization Receipt before paying out a prize. Scanning tickets is how you get credit for tickets you cash. Do not attempt to validate a ticket if the barcode has been altered. The player may bring or mail the ticket to the Lottery. Questions? Call the Retailer Hotline at 1.800.242.7782. See next page for proper disposal of instant tickets. 4/13/2015 9
Page 1 and 2: WISCONSIN LOTTERY RETAILER MANUAL T
Page 3 and 4: Phone System TELEMARKETING PHONE SY
Page 5 and 6: Instant Games RECEIVING TICKETS Pac
Page 7: Instant Games VALIDATING TICKETS Th
Page 11 and 12: Instant Games INSTANT TICKET TRACKI
Page 13 and 14: Instant Games TICKET RETURN PROCEDU
Page 15 and 16: Instant Games SIGNAGE Instant Games
Page 17 and 18: Instant Games GAME CALENDAR EXAMPLE
Page 19 and 20: Plan-O-Grams ICD PLAN-O-GRAMS 4/13/
Page 21 and 22: Non - Cross Validating Pull-Tab Gam
Page 23 and 24: Non-Cross Validating Pull-Tab Ticke
Page 25 and 26: Lotto Games Equipment LVT Altura Ou
Page 27 and 28: Lotto Games EQUIPMENT - LVT Back of
Page 29 and 30: Lotto Games EQUIPMENT - OUTSIDE Alt
Page 31 and 32: Lotto Games EQUIPMENT - TICKET CHEC
Page 33 and 34: Lotto Games AMBER/SILVER ALERT What
Page 35 and 36: Lotto Games GAME INFORMATION Megabu
Page 37 and 38: Lotto Games GAME INFORMATION Daily
Page 39 and 40: QUICK REFERENCE GUIDE - ALTURA 4/13
Page 41 and 42: QUICK REFERENCE GUIDE - ALTURA 4/13
Page 43 and 44: QUICK REFERENCE GUIDE - LVT 4/13/20
Page 45 and 46: QUICK REFERENCE GUIDE - LVT 4/13/20
Page 47 and 48: DISCONTINUING SALES Discontinuing S
Page 49 and 50: Reports HOW TO GET BALANCING AND BI
Page 51 and 52: Reports BALANCING How to Balance Th
Page 53 and 54: Weekly Billing Invoice DEC 21 2008
Page 55 and 56: Reports BILLING REPORT Explanation
Page 57 and 58: Reports INSTANT ORDER LIABILITY REP
Page 59 and 60:
Reports NO TOP PRIZE REPORT How to
Page 61 and 62:
Instant Games PACKING SLIP GRAPHIC
Page 63 and 64:
RETAILER PERFORMANCE PROGRAM The Re
Page 65 and 66:
Instant Ticket Vending Machines Pla
Page 67 and 68:
Instant Ticket Vending Machine PLAC
Page 69 and 70:
Lottery Services Lottery Validation
Page 71 and 72:
Lottery Services New Game Auto Ship
Page 73 and 74:
Lottery Services LOTTO COMBO The Wi
Page 75 and 76:
Lottery Services SPECIAL EVENTS The
Page 77 and 78:
FREQUENTLY ASKED QUESTIONS 1. My Te
Page 79 and 80:
FREQUENTLY ASKED QUESTIONS continue
Page 81 and 82:
Page 83 and 84:
show all

RETAILER MANUAL

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?