RETAILER MANUAL

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Instant Games Receiving Tickets & Pack Activation Packing Slip Validating Tickets Validation Codes Ticket Disposal & Security Instant Ticket Tracking & Form Lost or Stolen Tickets Game Ends Game End Flyer Ticket Return Procedure Signage Plan-o-grams Game Calendar 4/13/2015 4
Instant Games RECEIVING TICKETS Pack Activation Tickets are usually delivered the next working day after the order is placed through the Telemarketer. When tickets are delivered, you should immediately: • Verify the Retailer name and number listed on the shipping label and packing slip. Packing Slip sample on next page. • Verify the correct games were ordered. • Verify that the ticket pack numbers and/or box numbers listed on the packing slip match the actual ticket packs and/or boxes delivered. Sample Bar Code on Instant Ticket: • Touch INSTANT MENU • Touch PACK ACTIVATION • Scan the barcode on the packing slip or on the shipping label, or manually enter the order number. • A confirmation screen is displayed. Touch OK. A Delivery Confirmation Receipt will print. * * * * * * • Treat Lottery tickets like cash. Store in a secure place, such as a safe, until ready to be sold. • Tickets must be sold at the location address on the Certificate of Authority. • At the main menu on your terminal touch SPECIAL FUNCTIONS • Tickets are not transferable. Tickets can only be sold at their assigned location. If you have any questions concerning your delivery or have discovered a discrepancy between your ticket pack numbers and the numbers on your packing slip, call the Retailer Hotline at 1.800.242.7782. 4/13/2015 5
Page 1 and 2: WISCONSIN LOTTERY RETAILER MANUAL T
Page 3: Phone System TELEMARKETING PHONE SY
Page 7 and 8: Instant Games VALIDATING TICKETS Th
Page 9 and 10: Instant Games SECURITY & TICKET DIS
Page 11 and 12: Instant Games INSTANT TICKET TRACKI
Page 13 and 14: Instant Games TICKET RETURN PROCEDU
Page 15 and 16: Instant Games SIGNAGE Instant Games
Page 17 and 18: Instant Games GAME CALENDAR EXAMPLE
Page 19 and 20: Plan-O-Grams ICD PLAN-O-GRAMS 4/13/
Page 21 and 22: Non - Cross Validating Pull-Tab Gam
Page 23 and 24: Non-Cross Validating Pull-Tab Ticke
Page 25 and 26: Lotto Games Equipment LVT Altura Ou
Page 27 and 28: Lotto Games EQUIPMENT - LVT Back of
Page 29 and 30: Lotto Games EQUIPMENT - OUTSIDE Alt
Page 31 and 32: Lotto Games EQUIPMENT - TICKET CHEC
Page 33 and 34: Lotto Games AMBER/SILVER ALERT What
Page 35 and 36: Lotto Games GAME INFORMATION Megabu
Page 37 and 38: Lotto Games GAME INFORMATION Daily
Page 39 and 40: QUICK REFERENCE GUIDE - ALTURA 4/13
Page 41 and 42: QUICK REFERENCE GUIDE - ALTURA 4/13
Page 43 and 44: QUICK REFERENCE GUIDE - LVT 4/13/20
Page 45 and 46: QUICK REFERENCE GUIDE - LVT 4/13/20
Page 47 and 48: DISCONTINUING SALES Discontinuing S
Page 49 and 50: Reports HOW TO GET BALANCING AND BI
Page 51 and 52: Reports BALANCING How to Balance Th
Page 53 and 54: Weekly Billing Invoice DEC 21 2008
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Reports BILLING REPORT Explanation
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Reports INSTANT ORDER LIABILITY REP
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Reports NO TOP PRIZE REPORT How to
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Instant Games PACKING SLIP GRAPHIC
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RETAILER PERFORMANCE PROGRAM The Re
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Instant Ticket Vending Machines Pla
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Instant Ticket Vending Machine PLAC
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Lottery Services Lottery Validation
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Lottery Services New Game Auto Ship
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Lottery Services LOTTO COMBO The Wi
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Lottery Services SPECIAL EVENTS The
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FREQUENTLY ASKED QUESTIONS 1. My Te
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FREQUENTLY ASKED QUESTIONS continue
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RETAILER MANUAL

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