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RETAILER MANUAL

WISCONSIN LOTTERY - Retailer Wilottery

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Lotto Games<br />

AMBER/SILVER ALERT<br />

What You Need to Know<br />

Amber/Silver Alert is available on the Altura and 1200 C terminals. Wisconsin<br />

Amber Alert is an emergency alert about child abduction. The Silver Alert is an<br />

emergency alert regarding an elderly at-risk senior that has gone missing.<br />

Amber/Silver Alert is a collaborative partnership between law enforcement<br />

agencies, broadcasters, government agencies and other groups to alert the<br />

general public when a child is abducted or elderly person gone missing. It is<br />

one of the most effective strategies law enforcement agencies can use in<br />

reuniting children and seniors with their families.<br />

Wisconsin's Amber/Silver Alert Plan divides the state into nine separate regions:<br />

Milwaukee, Madison, Green Bay, Wausau, La Crosse, Eau Claire, Rhinelander,<br />

Superior and Ashland. When an Alert is issued, law enforcement will target a<br />

specific area or areas. Citizens who believe they have information should call<br />

911 or the phone number that may be issued as part of the Alert.<br />

A STARLIGHT MESSAGE announces the Amber/Silver Alert for a missing/abducted<br />

child/senior in your area and runs until the Alert is cancelled.<br />

An IMMEDIATE MESSAGE marked "Urgent, Subject: Amber/Silver Alert" is sent to<br />

your Altura or 1200C terminal screen. It MUST be opened to continue normal<br />

terminal operations.<br />

1. Press READ to open the IMMEDIATE MESSAGE.<br />

2. Scroll down through the enclosed Alert information. Press PRINT.<br />

3. Press PRINT multiple times to have copies ready for interested customers.<br />

4. After printing, press OKAY. The terminal resets to the Main Screen.<br />

5. Display the Alert information for customers.<br />

6. If updated messages are issued during the Alert, repeats steps 1 - 5.<br />

7. Call 911 or a number issued with the Alert if you see a missing child,<br />

suspect or wanted vehicle.<br />

NOTE: The Amber/Silver Alert IMMEDIATE MESSAGE will NOT interrupt a sales<br />

transaction or the printing of a ticket or report. An Alert could be received while<br />

scanning a series of tickets for validation. Once the Alert is read, printed and<br />

posted, use the Sales Display Screen to verify where you left off when you<br />

resume scanning.<br />

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