STATE PORTAL & STATE SERVICE DELIVERY GATEWAY
State Portal - DOIT & C - Government of Rajasthan
State Portal - DOIT & C - Government of Rajasthan
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<strong>STATE</strong> <strong>PORTAL</strong><br />
&<br />
<strong>STATE</strong> <strong>SERVICE</strong> <strong>DELIVERY</strong> <strong>GATEWAY</strong>
Agenda<br />
Vision<br />
Technical Overview<br />
Project Status<br />
Recommendations<br />
Issues & Challenges<br />
Future Directionsi
Current Scenario in Government<br />
Department 1 Department 2<br />
Department n<br />
Department 3<br />
Department 5<br />
Department 4
Why do we need new system?<br />
<br />
<br />
<br />
<br />
<br />
<br />
Adhoc integration of applications<br />
Lack of standard ways for integration<br />
Multiple Authentication & Authorization of users<br />
Multiple Payment Gateways<br />
Multiple SMS Gateways<br />
Number of URLs/Login credentials for users to remember
What do we want in new system?<br />
Department 1 Department 2<br />
Gateway<br />
Department n<br />
Department 3<br />
Department 5<br />
Department 4
Benefits of new system<br />
<br />
<br />
<br />
<br />
<br />
Standard ways for integration of different systems both at the<br />
National and the State level<br />
One time Authentication & Authorization for accessing<br />
applications<br />
i<br />
Single Payment Gateway for the entire State<br />
Single SMS Gateway at the national level through MSDG<br />
State Portal will be a single channel for service delivery
Technical Overview
What is State Portal?<br />
Electronic face of Government<br />
Single source for disseminating Govt. Information<br />
Multilingual<br />
Available anytime & anywhere<br />
Host all the e-Forms for various Government Services<br />
Status Tracking<br />
** State Portal will be prepared as per the State Portal Framework (SPF) to<br />
facilitate standardization across govt. websites .
What is SSDG?<br />
A standards based messaging gateway<br />
Routing Engine<br />
Decouples front end from the business logic<br />
Vendor-independent data interoperability<br />
Secure transactions
High Level Architecture<br />
Citizens<br />
SSDG<br />
e-Forms<br />
MMP<br />
MCA<br />
DIPP<br />
Central Govt Depts./Line Ministries
Connectors in SSDG<br />
S<br />
A<br />
P<br />
(State<br />
Portal)<br />
SAP<br />
Application<br />
Specific<br />
Connector<br />
SAP<br />
Generic<br />
Connector<br />
S<br />
S<br />
D<br />
G<br />
SP<br />
Generic<br />
Connector<br />
SP<br />
Application<br />
Specific<br />
Connector<br />
S<br />
P<br />
(Back<br />
End<br />
App)
SSDG Message Exchange<br />
Synchronous Communication<br />
SAP (portal) Gateway SP( Back off )<br />
Synchronous Submit Request<br />
Synchronous Submit Request<br />
Synchronous Response<br />
Synchronous Response
SSDG Message Exchange<br />
Asynchronous Communication<br />
SAP (portal) Gateway SP( Back off )<br />
Asynchronous Submit Request<br />
Submit ACK<br />
Asynchronous Submit Request<br />
Submit ACK<br />
Submit poll<br />
Submit ACK<br />
Submit Response<br />
Submit poll<br />
Submit ACK<br />
RESPONSE
Integration of SSDG<br />
The SSDG will be integrated with the following :<br />
National Service Delivery Gateway (NSDG)<br />
National Service Directory (NSD)<br />
National Portal<br />
Mobile Service Delivery Gateway (MSDG)<br />
SMS Gateway<br />
Payment Gateway
National Service Delivery Gateway<br />
(NSDG)<br />
<br />
A standard based messaging middleware for e-governance<br />
services functional at national level already up and running<br />
<br />
Services connected to NSDG –MCA21, E-biz, Trade Mark<br />
Registration (TMR)
National Services Directory y( (NSD)<br />
<br />
<br />
<br />
<br />
Service resolution point for all the services in the gateway.<br />
All services and SAPs should be registered in NSD.<br />
NSD resolves out of domain services.<br />
Gateways need to register with the NSD before they can<br />
attempt to resolve a service from the directory.
Constellation of Gateways
Benefits of SSDG<br />
SSDG will enable integration of:<br />
Front end to Back end<br />
Back end to Front end<br />
Back end to Back end<br />
SSDG will integrate with:<br />
Non automated backend<br />
Existing automated backend<br />
New automated backend
Joined Up Service<br />
<br />
Front-end providers leverage the Gateway to connect to<br />
various departmental applications<br />
Joined Up Service via the Gateway (*R stands for Response )
Integrated Services<br />
<br />
Back-end applications leverage the Gateway to connect to<br />
various departmental applications<br />
Integrated Service delivery via the Gateway (*R stands for Response)
Verification Services<br />
Verification Service delivery via the Gateway (*R stands for Response)
New Developments by GoI<br />
<br />
<br />
<br />
Introduction of Mobile e-Governance Service Delivery Platform<br />
(MSDP)<br />
It provides an integrated platform for delivery of Government<br />
Services to citizen ii over mobile devices using mobile<br />
applications installed on the mobile phones.<br />
Subsystems of MSDP:<br />
• Mobile Service Delivery Gateway<br />
• SMS Gateway Service<br />
• M-Gov Application Store<br />
• Mobile Payment Service
MSDP Architecture<br />
Departments<br />
Send/Receive SMS<br />
(Body of IIP/IIS Message)<br />
NSD<br />
NSDG/<br />
SSDG<br />
Send/Receive SMS<br />
(Body of IIP/IIS Message)<br />
Departments<br />
MSDG<br />
Access Services using<br />
Mobile Apps<br />
SMS Portal<br />
SMS Gateway<br />
Other Channels like<br />
USSD, Voice, MMS,<br />
WAP etc.<br />
M-Payment<br />
App Store<br />
For<br />
Mobile Apps<br />
MSDP<br />
Telcos
Project Status
Project Background<br />
State Portal and SSDG project is formulated under NeGP<br />
started in Oct 2009 in Rajasthan<br />
Total Project Cost : 13 crores<br />
No of services: 37 services not having back-end applications<br />
4 services having back-end applications<br />
1 service of Utility Bill Payments
Project Components<br />
Hardware<br />
-State Portal<br />
Infrastructure<br />
-SSDG<br />
Infrastructure<br />
-Gap<br />
Infrastructure at<br />
the field offices<br />
of identified<br />
departments<br />
Software<br />
-State Portal<br />
-State Service<br />
Delivery Gateway<br />
-E-Form<br />
Application<br />
Support<br />
-Operations&<br />
Maintenance for 3<br />
years<br />
Training to the functionaries<br />
Quality Certification by STQC
Stakeholders<br />
State Nodal<br />
Agency (RajCOMP)<br />
Consultant<br />
DoIT<br />
State Departments<br />
NIC<br />
CDAC<br />
Service Seeker<br />
Content Service<br />
Provider<br />
CSC<br />
Implementation Agency (Wipro)<br />
STQC<br />
DIT, GoI
Rajasthan State Portal<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
Electronic face of Government of Rajasthan.<br />
Single source of information for all Govt. matters / informational<br />
/transactional Govt. services for citizens, businesses and overseas people.<br />
Host e-Forms for filling service request in online and offline mode.<br />
Hosts e-Form Application (Front End Component) for online filing of service<br />
request.<br />
Shall be integrated with the National Portal of India.<br />
Shall have web based Content Management System for updating the<br />
contents.<br />
Single Sign On w.r.t. all applications
Contents of Home Page of State<br />
Portal<br />
Know Rajasthan<br />
About Government<br />
Business<br />
Gallery<br />
I need to…<br />
Citizen Corner<br />
Web Directory<br />
Contact Us<br />
Government Initiatives<br />
Tenders<br />
News<br />
Events
E-Form Application<br />
<br />
Components of e-Form Application<br />
Front End Component (Hosted on the State Portal)<br />
Back End Component
Front End Component- Functionalities<br />
•Registration<br />
•User Login (Single Sign On for all applications registered at the State Portal)<br />
•Biometrics Registration / Authentication<br />
•Digital it Signature Registration ti / Authentication<br />
ti ti<br />
•Download/Upload e-Form<br />
•Filing online application<br />
•Make Payment<br />
•Status Tracking<br />
•View/Download/Print Certificate<br />
•Refilling(Top-up) for Running Prepaid Account
Back End Component<br />
Non Automated Departments<br />
A Centralized back end application will be developed for all the non-automated<br />
departments<br />
Automated Departments<br />
Existing/Legacy applications of the departments will be integrated with the SSDG
Scenario 1: Departments without<br />
Backend Application<br />
Internet<br />
State<br />
Portal<br />
SSDG<br />
We eb Interface<br />
(C Centralized<br />
Ap pplication )<br />
SWAN/<br />
Internet<br />
Department<br />
Users
List of Services- Non Automated<br />
Department<br />
Services<br />
Agriculture 1 Advisory Services for farmers and FAQ<br />
2 Drip Farms, Ponds, Digi, Pipelines & Sprinklers<br />
3 Agriculture Implements for the costing above Rs.10000/-<br />
Social Justice &<br />
Empowerment<br />
4 Input Licenses for Seeds / Fertilizers / Pesticides<br />
5 Girl Education Scholarship<br />
6 Crop p/<br />
Weather Insurance<br />
1 Post Metric Scholarship for SC,ST & OBC<br />
2 ANUPRATI scheme<br />
3 Palanhar Scheme<br />
4 Assistance for atrocity victims<br />
5 Panna dhai Jeevan amrit yojana<br />
6 Widows daughter marriage aid<br />
7 Sahyog Yojana<br />
8 Handicap/disability certificate
List of Services- Non Automated<br />
Horticulture 1 Drip irrigation/sprinkler irrigation under Micro Irrigation scheme<br />
2 Establishment of new fruit orchards under NHM/RKVY<br />
3 Creation of Water Resources (Water Harvesting Structures) under<br />
NHM/RKVY<br />
4 Green House/ Shade Net house establishment under NHM/RKVY<br />
5 Nursery/Cold Storage/Pack House/Seed<br />
Infrastructure/Vegeatble Seed Production and other project<br />
based activities under NHM/RKVY<br />
6 Medicinal Plant Cultivation under National Mission for Medicinal<br />
Plants<br />
7 Organic Farming/ Wormi Compost Unit/Certification<br />
Rural Development 1 Registration under NREGA<br />
2 Work allotment under NREGA<br />
3 Indira Awas Yojana (IAY)<br />
Employment 1 Registration for Employment<br />
2 Renewal of Employment Registration
List of Services- Non Automated<br />
Jaipur Collectorate 1 New ration card<br />
2 Duplicate ration card<br />
3 Caste certificate<br />
4 Domicile certificate<br />
5 SC/ST certificate<br />
6 Pension for old age<br />
7 Pension for widow<br />
8 Pension for handicapped<br />
9 Conversion for agricultural land<br />
10 Financial assistance from CM relief fund<br />
11 Registration as a voter
Back End Component- Functionalities<br />
•Mark Transaction to another CUG User<br />
•Re-Route incorrectly Routed Application Form<br />
•Change in the application status in department<br />
•Generate/Cancel Digitally Signed Certificate or Scan & Upload Certificate<br />
•Mark Cheque Dishonor<br />
•Set Application Priority<br />
•Financial Accounting<br />
•Payment Disbursement<br />
•Verify Certificate<br />
•Credit Limit Management of CSC<br />
•MIS Reports<br />
•DASH Boards<br />
•Exceptional Reports
Scenario 2: Departments with<br />
Backend Application<br />
Internet<br />
State<br />
Portal<br />
SSDG<br />
Routing Component<br />
SWAN/<br />
Internet<br />
Backend<br />
Department<br />
Application 1<br />
Backend<br />
Department<br />
Application 2<br />
Backend<br />
Department<br />
Application<br />
n
List of Services- Automated<br />
<br />
<br />
<br />
<br />
<br />
Apna Khata<br />
Sugam RPG<br />
SIPF<br />
GPF<br />
e-District
Current Status<br />
<br />
<br />
<br />
Conditional approval of SRS has been given to M/s Wipro Ltd.<br />
SRS has been sent to STQC for their comments<br />
Scope of Raj Online and e-Mitra project has been merged with<br />
SSDG hence there is a delay of approx 6 months.<br />
Project is expected to be implemented by March 2012.<br />
** 53 important services identified under Public Service Guarantee Act shall also<br />
be included.
Current Status of Other States<br />
Tamil Nadu is the first state to implement SSDG<br />
Goa has launched phase 1 of SSDG with 5 services<br />
of Ration Card.
Recommendations
Recommendations<br />
<br />
<br />
<br />
<br />
<br />
All the new RFPs have to incorporate regarding g integration of<br />
the applications of the upcoming projects with SSDG in scope<br />
of the selected Implementation Agency (IA).<br />
IA has to develop Application i Specific Connectors for<br />
integrating their system with SSDG.<br />
Selected IA shall have to work with IA of SSDG for successful<br />
integration of their back end application.<br />
E-Forms in other projects shall be prepared using e-Form<br />
designer tool.<br />
IA has to adhere to the metadata standards of GoI in the new<br />
application
Issues & Challenges
Issues & Challenges<br />
<br />
<br />
<br />
Data standardization & metadata<br />
Concurrency Control & Performance of the system<br />
Single Sign On
Future Directions
Future Directions<br />
<br />
<br />
<br />
<br />
Bringing g all the back-end applications under the SSDG<br />
umbrella.<br />
Single Payment Gateway for GoR<br />
Data Standardization<br />
Exposing services for online verification
Thank You !!