ETAP_SOFA_KATALOG_2015.pdf

IMS SOFA FURNITURE GUIDE
Before buying any furniture, please familiarize yourself with the
contents of this Manufacturer’s Guide. It contains important information
on the characteristics of the raw materials used for the
production of upholstered furniture and finished goods and the
guidelines for their proper use.
1. Upholstered furniture, e.g. corner sofas, sofas, armchairs, hockers
(stools, hassocks) without a sleeping function are used for resting in
a sitting position, while furniture with a sleeping function, e.g. corner
sofas and sofas, can be used for occasional night rest. The beds that we
produce are designed for daily night rest. It needs to be remembered
that leisure furniture with a sleeping function may have a different level
of comfort than the same models without this function.
2. Ordering additional pieces to previously purchased furniture may be
associated with certain differences in the structure or hue of the leather,
fabric, or leatherette. The differences result from the use of the furniture,
which may gradually change the furniture’s properties due to use, sunlight,
and natural wear. A new piece of furniture may also differ from an
older one because of the use of a different batch/supply of raw materials
in the production process.
3. In the case of two-tone and antiqued (intentionally aged) leathers, the
color is created by adding a darker dye onto a lighter surface. The antique
look of the leather is achieved as a result of the outer layer wearing away
during use. Among our samples, two-tone leathers have the following
symbols: B-10, B-21, B-26, M601, M602, M606.
4. Leather possesses certain characteristic features, which emphasize its
natural origin: scars, cuts, birthmarks, insect sting marks, differences in
hue and structure, characteristic smell, and differences in gloss. These
features are typical of natural leather and cannot be eliminated. If they
are not acceptable, we recommend buying furniture with fabric or leatherette
upholstery.
5. The finish of leather upholstered furniture is different from fabric finish
- the width of fabric makes it possible to create a piece without seams.
6. The color of materials such as corduroy, denim, and similar materials of
impermanent coloring may be transferred onto leather, fabric, or leatherette.
We recommend avoiding contact of leather, fabric, or leatherette
upholstery with such materials, as well as careful contact with clothing
with buttons or rivets, which may cause upholstery damage.
7. Some covering materials may exhibit features typical of upholstery
fabrics: sensitivity to touch and shimmer, i.e. difference in gloss and hue
depending on the angle of incidence of the light (even within a single
batch of material) e.g. in segments of corner sofas connected at an angle.
These are natural features of the fabrics, resulting from their properties.
8. Suede fabrics are characterized by higher friction than other fabrics, as
well as by their susceptibility to shimmer and charge up slightly. Because
of their structure, they may require more force to operate the movable
parts of the furniture. If this feature is not acceptable, we recommend
choosing upholstery which is not made from any fabric from the suede
group.
9. Upholstery material may also exhibit other typical features, e.g. piling
- the formation of small knots/pellets on the fabric surface. The visible
thickened areas can be removed manually or with the assistance of
a professional company.
10. The samples of fabrics, leathers, and colors of wooden, metal, or plastic
elements are only for the purpose of demonstration of raw materials/
goods; new, ordered pieces of furniture may be different in certain aspects
from the presented samples.
11. It should be remembered that the pieces of furniture on shop displays
are demonstration pieces, so a new, ordered piece may exhibit
some differences and have different appearance in comparison to a piece
on display since the furniture is handmade to a large extent. It needs to
be remembered that the pieces of furniture from displays have been
heavily used for several seasons, which may result in natural changes taking
place during that time, e.g. in the density and resilience of foams as
well as in the colors of the furniture. Each piece changes its properties as
a result of being tested by Customers and the use of artificial lighting,
sunlight, and air humidity. With time, its color may turn more delicate
and the fillers may become softer than in a new piece. Moreover, shop
employees systematically straighten all wrinkles and seam displacements
after use.
12. Also in the case of distance selling, each new, ordered piece may
exhibit some differences and have different appearance in comparison
to a piece on display or in a catalog since the furniture is handmade to
a large extent.
13. Because of the differences in the construction of furniture used for
daytime leisure only and furniture with a sleeping function, there are discernible
differences in seat softness within a single model (furniture with
a sleeping function have harder fillers). The differences result from the use
of distinct construction solutions and different fillers for both furniture
types, which serve different functions.
14. The structure of some elements or components of our furniture may
be different in terms of hardness, resilience, and height due to the applied
design solutions and the size of individual elements.
15. In the case of seat and backrest cushions with loose filling, the appearance
of wrinkles, creases, and changes in the density-resilience of
the filling and the comfort of sitting/lying during use is typical for upholstered
furniture. This is associated with the type of filling, which is subject
to the above-mentioned changes with time.
16. The natural effects of furniture use, such as upholstery wrinkling, soft
filler displacement, movement of the seams on backrests, seats, and armrests,
appearing during use or when operating movable parts in relation
to fixed part, can be removed by manual smoothing, patting, shaking,
and re-forming. These actions should be performed by the Customer.
They are not harmful to the furniture and can be carried out at home
without any professional assistance.
17. The wrinkles on the upholstery of the rounded parts and arched
seams of new furniture are a natural feature. As for the wrinkles on linear
seams, they are intentional in some models.
18. Because of the use of soft and flexible materials in upholstered furniture,
such as batting and foam, there may be differences up to ± 50
mm in the shape, roundness, height, and dimensions of new furniture in
comparison to catalog dimensions. This property is typical of upholstered
furniture, the production process of which is based on manual work with
soft materials.
19. When folding out sofas and functional segments it is important to
always do this while standing in front of the furniture, in the middle of
its width. The seat should then be slightly lifted from the bottom and
extended as much as possible through linear movement. The tilted mattresses
from corner leisure sets should be taken out through vertical-oblique
movement towards the front, previously extending the part used
for lying, like in the case of sofas. The process of assembling the furniture
should be performed in reverse order, remembering that the side rolls in
the body (often front rolls as well) should block the pull-out section so
that it does not extend on its own.
20. In the case of mechanical damage to new furniture, the thick
packaging foil should be kept until the arrival of the Warranty
Service to assess the damage.
21. No sharp tools that could damage furniture upholstery should be
used for unpacking.
22. It should be remembered that the claws of domestic animals may
damage the surface of covering materials.
23. Individual models and types of furniture are produced in the same
manner for domestic and foreign customers; no individual adjustments
can be made.
24. The manufacturer reserves the right to make structural and material
changes in the offered furniture models without changing their general
nature.
25. Before buying any furniture, please familiarize yourself with the information
provided in the Attachments included with new furniture-I
and in Warranty Cards-II. This information is important for the Customer
and divided was into the following subgroups: I-Technical information,
Assembly and setup, Guidelines for use, Construction of upholstered furniture,
Natural properties of leather and fabrics, Leather care, Cleaning
and maintenance; in the Warranty Card-II, into the following subgroups:
Characteristics of raw materials used for the production of upholstered
furniture and finished goods, Guidelines for use and maintenance, Warranty
conditions, Warranty limitations.
26. All pieces of furniture undergo final quality control. The pieces are
placed an a hard surface and the assessment of all elements is performed.
This procedure necessitates the attachment of feet. Regardless of the
type of feet used or the finish of the base (felt or plastic shoe), there will
be visible scratches or smudges from the hard surface. This is not a technological
fault or a sign of inferior quality.
27. The detailed characteristics of our furniture and their segments are
known to Shop assistants from the documentation received from IMS
SOFA.
28. When purchasing our goods, the Customer should learn about the
guidelines for proper use and maintenance of fabrics and leathers on
furniture, provided in detail in the Warranty Card.
29. Customer complaints should be made to Shop assistants from
the shop in which a piece of furniture was purchased. The Customer is
obliged to provide his or her full address of residence, e-mail, and telephone
number as well as the address at which the faulty piece is located,
if it is different from the address of residence.
ETAP SOFA 113