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Annual Report 2011 - R+V Versicherung

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6<br />

Business development and basic conditions<br />

company is strongly committed to training junior staff. Consequently,<br />

in this regard, <strong>R+V</strong> offers numerous career opportunities<br />

for secondary-school leavers, such as work-study courses:<br />

– Bachelor of Science and Insurance and Finance alongside<br />

training as an insurance and financial advisor, specialising<br />

in insurance in Wiesbaden and Frankfurt<br />

– Bachelor of Arts in Insurance and Finance (Cooperative<br />

University) in Stuttgart as well as<br />

– Bachelor of Science in Information Systems alongside<br />

training as a qualified IT specialist, specialising in application<br />

development in Wiesbaden.<br />

Vocational education positions with qualification as an<br />

insurance and finance advisor specialising in insurance,<br />

information technology and application development are also<br />

available.<br />

The office or field-based trainee programmes are entry level<br />

and training programmes for secondary school leavers. Each<br />

year, approximately 15 to 20 committed young professionals<br />

begin an office-based trainee programme at <strong>R+V</strong> in various<br />

specialist areas after completing their studies. The field-based<br />

trainee programme also offers secondary school leavers<br />

various career options. In the reporting year, nine young<br />

professionals embarked on this programme – eight on the<br />

individual and corporate client advisor training course and<br />

one on the sales trainer/sales coach programme.<br />

<strong>R+V</strong> offers the framework conditions for balancing work and<br />

family life through flexible working hours and part-time working<br />

arrangements. Comprehensive information and a range<br />

of advisory services support employees on issues such as<br />

parental leave and the care of relatives. In <strong>2011</strong>, parent-child<br />

offices were set up in Wiesbaden, Hamburg, Frankfurt and<br />

Stuttgart in order to support parents experiencing child-care<br />

difficulties. More parent-child offices are planned at other<br />

locations.<br />

In <strong>2011</strong>, the concept of health management was placed on<br />

a new footing as an important element of the HR strategy.<br />

Employees and managers are offered the following key components:<br />

social counselling, HR measures such as reintegration,<br />

health and safety at work, seminars for employees and managers<br />

on health-related topics, leisure time activities, e.g. for<br />

exercise and relaxation, promotion of company sports associations,<br />

health-related measures of the <strong>R+V</strong> company health<br />

insurance fund.<br />

According to company health insurance fund studies, the<br />

number of mental illnesses is increasing year on year across<br />

the whole of Germany. Empirical studies show that early intervention<br />

can prevent the development of mental illnesses. For<br />

this reason employees receive support through social counselling<br />

and, where needed, psychological crisis counselling<br />

and urgent intervention by HumanProtect. HumanProtect<br />

Consulting GmbH, which celebrated its 10-year anniversary in<br />

<strong>2011</strong>, is a subsidiary of <strong>R+V</strong>.<br />

As part of its health management at work, <strong>R+V</strong> opened a company<br />

fitness centre at the Wiesbaden site in <strong>2011</strong> offering<br />

attractive terms and conditions. Here, employees can exercise<br />

under the instruction of qualified trainers thereby preventing<br />

muscular and skeletal problems as well as heart disease. The<br />

response by employees to the new sport initiative has been<br />

thoroughly positive. The setting up of fitness areas for local<br />

company sports associations will be considered at decentralised<br />

sites, such as Stuttgart, Hanover and Frankfurt.<br />

<strong>R+V</strong> carries out an employee survey across the company every<br />

two years and conducted one of these surveys in <strong>2011</strong>. The<br />

return rate rose from 73% in 2009 to 76%. The employee<br />

commitment index increased from 79% in 2009 to 81% in <strong>2011</strong>.<br />

However, the comparative benchmark value of other companies<br />

surveyed in the German insurance industry deteriorated<br />

significantly during the same period from 70% to 64%. Consequently,<br />

<strong>R+V</strong> has also with regard to employee commitment<br />

clearly set itself apart from the market in a positive manner.<br />

With the introduction of a new Intranet, based on the technical<br />

platform Microsoft Sharepoint, <strong>R+V</strong> has reached a new level<br />

in terms of the internal presentation of employee information

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