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Guide to hotels & other tourist establishments 2010

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TERMS OF STAY<br />

Guests are advised <strong>to</strong> declare, upon arrival at the<br />

hotel, on what terms they wish <strong>to</strong> stay, i.e. room<br />

only, bed and breakfast, half board or full board.<br />

During the months of July and August, hill resort<br />

<strong>hotels</strong> may charge guests half board rates as a<br />

minimum term of stay.<br />

A guest on half board or full board that decides not<br />

<strong>to</strong> have any meals included as part of his terms of<br />

stay is not entitled <strong>to</strong> a discount. A breakfast<br />

charge may be made <strong>to</strong> staying guests irrespective<br />

of whether breakfast is taken or not.<br />

Guests are entitled <strong>to</strong> use the room/apartment<br />

until 12.00 noon on the day of their departure. If<br />

the guest uses the room /apartment until 18.00<br />

hours he/she is liable <strong>to</strong> pay 50% of the accommodation<br />

only daily rate. For use of the room after<br />

18.00 hours the guest must pay the whole accommodation<br />

only daily rate.<br />

Please address any complaints <strong>to</strong> the manager of<br />

the hotel or <strong>to</strong>urist establishment. If for whatever<br />

reason you are not satisfied, please contact one of<br />

the following:<br />

– Cyprus Tourism Organisation (page 298).<br />

– The District Inspec<strong>to</strong>rs’ Office (page 298).<br />

– Any CTO Information Office in Cyprus or<br />

abroad (page 298-299).<br />

NOTE<br />

The rates of <strong>hotels</strong> and <strong>to</strong>urist <strong>establishments</strong><br />

restaurants and <strong>other</strong> catering units are moni<strong>to</strong>red<br />

by the CTO. Guests are advised <strong>to</strong> consult the<br />

approved price lists and <strong>to</strong> ask for detailed<br />

receipts.<br />

While best care has been taken <strong>to</strong> ensure the<br />

accuracy of information, the CTO cannot be held<br />

responsible for errors due <strong>to</strong> incorrect printing or<br />

for any <strong>other</strong> reason.<br />

18<br />

ENGLISH

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