ATTO ExpressSAS Host and RAID Adapter Installation and Operation Manual

More documents

Recommendations

Info

Example 4 H608 with 2 Intel x4 backplanes. The backplanes are controlled by SES-I2CExample 5 H60F with an Intel x6 backplane and an Intel x4 backplane. The backplanes are controlled by SES-I2C36 ATTO Technology Inc. ATTO ExpressSAS Host & RAID Adapter Installation and Operation Manual
4 TroubleshootingThis chapter contains solutions for the most common problems you might encounter. If you need additionalassistance, please refer to the ATTO Technology web site (www.attotech.com) or contact an ATTO Technologyauthorized representative.General suggestions• Check each cable connection on every device.• Verify all cables are in proper working condition.Loose or broken cables are often the cause oferrors or problems.• Check that devices are plugged into an AC outletand are turned on before you add power to yourcomputer.• Ensure you have the latest driver for youroperating system and that the driver is installed(refer to Install Drivers on page 6).• Ensure the ExpressSAS adapter is installedproperly in the computer (refer to InstallHardware on page 15).If the RAID adapter is not accessible1 Open the ATTO ConfigTool from the ATTOUtilities found on the Installation CD ordownload from the ATTO web site. Refer to theATTO Utilities Installation and OperationManual for additional information.2 If the adapter does not appear in the DeviceListing, make sure it is properly seated in thePCI slot.a. Remove power from the PC.b. Remove the case.c. Check the PCI slot.d. Replace the case.e. Apply power.NoteIf it is properly seated and devices are stillnot accessible, contact an ATTO Technologyauthorized representative.3 Verify the driver is loaded.a. Click on the adapter name in the DeviceListing to view the Basic Info screen.b. If the Driver Information section indicatesUnknown: driver not loaded, reinstall thedriver. Refer to Install Drivers on page 6.c. If reinstalling the driver does not fix theproblem, contact an ATTO authorizedrepresentative.4 Reset the NVRAM for all channels to defaultsand reboot. If the problem persists, contact anATTO authorized representative.NoteFor OS X systems, when calling ATTOTechnical Support, please have a printout ofthe IOreg listing and output from the AppleSystem Profiler available.37 ATTO Technology Inc. ATTO ExpressSAS Host & RAID Adapter Installation and Operation Manual
Page 1 and 2: ATTO ExpressSAS Host and RAID Adapt
Page 3 and 4: Contents1 ATTO Provides Storage Sol
Page 5 and 6: 1 ATTO Provides Storage SolutionsAT
Page 7 and 8: H60F technical specifications• 16
Page 9 and 10: R608 technical specifications• Ei
Page 11 and 12: WindowsInstalling from the ExpressS
Page 13 and 14: VMware ESX/ESXi 4.1 (ExpressSAS H6x
Page 15 and 16: 2.1 New Windows OS InstallationWhen
Page 17 and 18: 2.2 New OS X InstallationBoot suppo
Page 19 and 20: 3 Install HardwareUse this chapter
Page 21 and 22: Installing CacheAssure (6Gb RAID Ad
Page 23 and 24: Bracket detailsExhibit 3-4 ExpressS
Page 25 and 26: Exhibit 3-12 ExpressSAS R680 Adapte
Page 27 and 28: Exhibit 3-18 ExpressSAS H6F0 Adapte
Page 29 and 30: Exhibit 3-23 ExpressSAS R60F Adapte
Page 31 and 32: Connections on the R608 and R60FThe
Page 33 and 34: Exhibit 3-3 Connect an H608 or H60F
Page 35 and 36: Exhibit 3-4SES-I2C Wire chart for R
Page 37: Example ConfigurationsExample 1 R60
Page 41 and 42: TermSES-I2CSGPIOSidebandConnectorTr
Page 43 and 44: PARAMETERDESCRIPTIONnum_targets Max
Page 45 and 46: Appendix C Standards and Compliance

ATTO ExpressSAS Host and RAID Adapter Installation and Operation Manual

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?