CITIZEN'S CHARTER

VISIONTo attain well planned and self-reliant communities via land and housing regulations.MISSIONTo promulgate and enforce land use and housing regulations which sustain a balance among economic advancement, social justice and environmental protection for the equitabledistribution and enjoyment of development benefits.15. Receives Affidavit of Publication. After two(2) consecutive weeks from the last day ofpublication, project is deemed registeredunless clearance from legal andmonitoring group requires compliance toorders issued by the office.16. Conducts site inspection. Determinesextent of development. Computesperformance bond and processing fee.17. Accomplishes pro-forma of letter/adviceon performance bond and fee.18. Reviews/Evaluates and initials.19. Reviews/Evaluates documents and signs.20. Logs out and transmits the documents toRecords Section.21. Posts performance bond and submitsdocuments certifying performancebond/guarantee from financing institution.22. Receives documents and prepares Orderof Payment (OP).23. Pays processing fee.24. Receives payment. Prepares OfficialReceipt (OR). Issues OP and OR toApplicant.25. Evaluates acceptability of performancebond. Prepares Certificate of Registration(CR)/License to Sell(LS) and ExecutiveBrief.26. Reviews/Initials CR/LS. Signs ExecutiveBrief.27. Reviews and affixes signatures on CR/LSand Executive Brief.28. Logs out documents and transmits toRecords Section.29. Releases CR/LS to applicant.Steps 17 - 181 - 2 daysSteps 19 - 201 - 2 daysSteps 21 - 24One daySteps 25 - 293 - 4 daysHOUSING AND LAND USE REGULATORY BOARDBicol RegionCITIZEN'S CHARTERISSUANCE OF A CERTIFICATE OF REGISTRATION (CR) AND LICENSE TO SELL (LS) SUBDIVISION/CONDOMINIUM PROJECTS AND OTHER REAL ESTATE PROJECTSWORKFLOW TIME FRAME RESPONSIBLE PARTY APPROVING AUTHORITYDOCUMENTARYREQUIREMENTS1. Files application with supportingSteps 1-5a. Sworn Registration Statement.documents.ApplicantOne dayb. Certified True copy of TCT orOriginal Certificate of Title (OCT)2. Checks completeness of documentsduly stamped with original markinga. If complete, acknowledges receipt ofRecords Officer-Certified True Copy” by the properapplication and logs. AccomplishesEdna A. ZaragozaRegister of Deeds and bearing itstransmittal sheet. Forwards to RegionalRecords Sectionseal or security marker.Director's Office (RDO).(RO - RS)c. Duly audited Balance Sheet.b. If incomplete, returns to the applicantd. Articles of Incorporation, By-laws3. Receives and Logs Documents.and latest annual corporate report toEdna A. Zaragoza4. Indorses documents to Technical ServicesSEC.Regional Director's OfficeGroup (TSG).e. A copy of any circular, prospectus,(RO-RDO)brochures, advertisement or5. Receives documents. Assigns documentscommunication used/to be used forRegional Officer-Dir. Jesse A. Obligacionto processor for evaluation.public offering of subject project and6. Evaluates application based onfor circulation upon approval by thisrequirements. Determines compliance toBoard.Nestor P. Dizonstandard and guidelines.Steps 6 - 7f. Sample copy of Contract to Sellora. If with deviation from standards and1 - 3 daysg. Certified true copy of EnvironmentalAmador R. Colinaguidelines, issues Notice of Deficiency inCompliance CertificateRequirements.(ECC)/Certificate of Non - Coverage7. Fills up pro forma notice to Publish.Amador. A. Colina(CNC).h. Zoning Certificate from HLURB8. Reviews/Evaluates documents and initials.Nestor P. DizonRegional Officer.Forwards documents to RDO.Steps 8 - 9i. Certified true copy of DAR9. Reviews/Evaluates documents and signs.One dayRegional Officer -Conversion Order/ExemptionDir. Jesse A. ObligacionClearance.10. Logs out and transmits documents toSteps 10 - 11Edna. A. Zaragozaj. Electrical Plan and SpecificationsRecords Section (RS).2- 3 daysk. Permit to operate a deepwell/water11. Mails/Releases Notice to Publish to the2 - 3 weeks mailingEdna. A. Zaragozapotability test results.applicant.l. Project Study12. Receives Notice to Publish.m. Program of development (bar chart13. Publishes Notice to Publish.14. Submits Affidavit of Publication.Coordinates with processor/inspectorSteps 12-1317 days for PD 95713 days for BP 200Applicantwith S-curve, Gantt chart/PERTCPM, etc.) signed and sealedby licensed engineer or architectfor the scheduled site inspection.indicating work activities,duratio+M15nand costingSteps 15 - 16Amador R. Colinan. Affidavit of Understanding to submit1 - 2 daystitles (HLURB Form No. __)o. Duly accomplished and notarizedfact sheetAmador R. ColinaorNestor P. DizonEdna A. ZaragozaApplicantEdna A. ZaragozaApplicantAmador R. ColinaEdna A. ZaragozaEdna A. ZaragozaNestor P. DizonPrescilla M. MarañoNestor P. DizonRegional Officer-Dir. Jesse A. ObligacionFOR CONDOMINIUMPROJECTSp. Master Deed with Declaration ofRegistration and Declaration ofRestrictions evidenced by the properannotation thereof in the title(s) ofthe property and the certified true copyof such title(s) from the Register ofDeedsFor Subdivision Projectsr.Verified Survey Returns (two copies)s. Sangguniang Resolution/ordinancegranting of DevelopmentPermit/Subdivison Development Plant. Certified True Copy of Resolutionconferring authority to the Mayor orother local governmentofficial to issue development permit.u. proof of compliance Sec. 18 of R.A.7279v. one (1) set of subdivision planIF PROPERTY IS/ARE CURRENTLYMORTGAGEDw. Mortgagee Undertakingc(HLURB FormNo ______)x. Mortgagor Undertaking (HLURB FormNo. ______)

SCHEDULE OF FEESNAME OF FEEAMOUNTA. Approval of Subdivision Plan(including town houses)1. Preliminary approval and LocationalClearance (PALC)/Preliminary SubdivisionDevelopment Plan (PSDP)• Inspection Fee2. Final Approval & Development Permit• Additional fee on floor area of houses andbuilding sold with lot.• Inspection fee(Not applicable for projects alreadyinspected for PALC application)3. Alteration of Plan (affected areas only)4. Certificate of Registration Processing fee5. License to sell (per saleable lot)• Additional fee on floor area of houses andbuilding sold with lot• Inspection fee *6. Certificate of Completion• Certificate fee• Processing fee7. Extension of Time to DevelopInspection fee (affected/unfinished areasonly)B. Approval of Condominium ProjectFinal Approval and DevelopmentPermit.1. Processing feea. Land Areab. No. Floorsc. Building Areas• Inspection Fee2. Alteration of Plan (affected areas only)3. Conversion (affected areas only)4. Certificate of Registration• Processing fee5. License to Sella. Residential (saleable areas)b. Commercial/Office (saleable areas)6. Extension of Time to Develop• Processing fee• Inspection fee(affected/unfinished areas only)7. Certificate of Completion• Processing fee• Inspection feeC. Projects under BP 220A. Subdivision1. Preliminary Approval and LocationalClearancea. Socialized Housingb. Economic Housing• Inspection Feea. Socialized Housingb. Economic Housing2. Final Approval and Development Permit• Processing feea. Socialized Housingb. Economic Housing• Inspection feea. Socialized Housingb. Economic Housing(Projects already inspected for PALC applicationmay not be charged inspection)3. Alteration of Plan (affected areas only)P 500/ha.P 1200/ha.P 200/ha.P 600/ha.P 300/ha. Or a fraction thereofP 1,200/ha. regardless of densityP 2,400/ha.regrdless of densityP 2.4/sq. m.P 1,200/ha. regardless of densitySame as Final Approval and Development PermitP 2,400P 180P 12/sq. m.P 1,200/ha. regardless of densityP 180P 2,400/ha. regardless of densityP 420P 1,200/ha. regardless of densityP 6./sq. mP 240/floorP 4.80/sq. m.P 14.40/sq. m. of GFASame as Final Approval and Development PermitSame as Final Approval and Development PermitP 2,400P 14.40/sq. m.P 30/sq. m.P 420P 14.40/sq. m. of GFAP 180P 14.40/sq. m. of GFAP 75/ha.P 180/ha.P 200/ha.P 600/ha.Same as Final Approval and Development Permit4. Building Permit (floor area of housing)5. Certificate of Registration•Application Feea. Socialized Housingb. Economic Housing6. Licenses to Sell (per saleable lot )a. Socialized Housingb. Economic Housing(Additional fee on floor area ofhouses/building sold with lot)• Inspection feea. Socialized Housingb. Economic Housing7. Extension of Time to Develop• Filing feea. Socialized Housingb. Economic Housing• Inspection fee(affected/unfinished areasonly)a. Socialized Housingb. Economic HousingP 6/sq. m.350P 600P 20/LotP 60/LotP 2.4/sq. m.P 200/ha.P 600/ha.P 350P 420P 200/ha.P 600/ha.

8. Certificate of Completion• Certificate feea. Socialized Housingb. Economic Housing• Processing feea. Socialized Housingb. Economic Housing9. Occupancy Permit• Inspection fee (saleable floor area of thehousing unit)a. Socialized Housingb. Economic HousingP 150P 180P 200/ha.P 600/ha.P 2.4/sq m.P 5/sq. m.P 6/sq. m.Approval of industrial/CommercialSubdivision1. Preliminary Approval and Locational Clearance• Inspection fee2. Final Approval and Development Permit• Inspection fee(Projects already inspected for PALC applicationmay not be charged inspection)3. Alteration of Plan (affected areas only )P 360/ha.P 1,200/ha. regardless of locationP 600/ha. regardless of locationP 1,200/ha. regardless of location4. Certificate of RegistrationP 2,4005. License to Sell• Inspection fee6. Extension of Time to Develop• Inspection fee (afftected/unfinished areasonly)7. Certificate of Completion• Industrial• CommercialApproval of FarmlotSubdivision1. Preliminary Approval and Locational Clearance• Inspection fee2. Final Approval and Development Permit• Inspection fee(Projects already inspected for PALC applicationmay not be charged inspection )3. Alteration of Plan (affected areas only)4. Certificate of RegistrationP 2.40/sq. m. of land areaP 1,200/ha. regardless of locationP 420P 1,200/ha.P 420/ ha. regardless of locationP 600/ha. regardless of locationP 240/ha.P 600/ha.P 1,200/ha.P 600/ha.P 2,4005. License to SellP 600/lot• Inspection feeP 1,200/ha.* Application for CR/LS with DP issued by LGUs shall be charged inspection fee6. Extension of Time to Develop• Inspection fee (afftected/unfinished areasonly)7. Certificate of Completion• Certificate fee• Processing feeApproval of Memorial Park/CemeteryProject/Columbarium1. Preliminary Approval and Locational ClearanceP 420P 1,200/ha.P 180P 1,200/ha.a. Memorial Projectsb. Cemeteriesc. Columbarium• Inspection Feea. Memorial Projectsb. Cemeteriesc. Columbarium2. Final Approval and Development Permita. Memorial Projectsb. Cemeteriesc. Columbarium•Inspection fee(Projects already inspected for PALC applicationmay not be charged inspection )a. Memorial Projectsb. Cemeteriesc. Columbarium3. Alteration of fee4. Certificate of RegistrationP 600/ha.P 240/ha.P 3,000/ha.P 1,200/ha.P 600/ha.P 14.40/sq. m. of GFAP 2.40/sq. m.P 1.20 / sq. m.P 240/floorP 4.80/sq. m. of GFAP 6/sq. m. of Land AreaP 1,200/ha.P 600/haP 14.40/sq. m. of GFASame as Final Approval/Dev't PermitP 2,400

5. License to Sella. Memorial ProjectsApartment typeb. Cemeteriesc. Columbarium• Inspection feea. Memorial Projectsb. Cemeteriesc. Columbarium6. Extension of Time to Develop• Inspection fee (afftected/unfinished areasonly)a. Memorial Projectsb. Cemeteriesc. Columbarium7. Certificate of Completion• Certificate fee• Processing feea. Memorial Projectsb. Cemeteriesc. ColumbariumOther Transaction/CertificationsA. Application Request for:P 60/2.5 sq. m.P 24/unitP 24/tombP 60/vaultP 1,200/ha.P 600/ha.P 420P 1,200/ha.P 600/ha.P 14.40/sq .m. of the remaining GFAP 180P 1,200/haP 600/ha.P 4.80/sq. m. of GFA1. Advertisement ApprovalP 6002. Cancellation/Reduction of Performance Bond P 2,4003. Lifting of Suspended Licenses to SellP 2,4004. Exemption from Cease and Desist Order P 1805. Clearance to MortgageP 1,2006. Lifting of Cease and Desist OrderP 2,4007. Change of Name/Ownership/Amendments P 1,2008. Voluntary cancellation of CR/LSP 1,2009. Revalidation/Renewal of Permit(Condominium) 50% of assessed current processing feesB. Oher Certifications1. Zoning Certifications2. Certification of Town Plan/Zoning OrdinanceApproval3. Certification of New Rights/Sales4. Certificate of Registration (form)5. License to Sell (form)6. Certificate of Creditable Witholding Tax(maximum of 5 slots per certificate)7. Others, to include:a. Availability to records/public requestb. Certificate of no records on file.c. Certificate of with or without CR/LSd. Certified xerox copy of documents (reportsize)• Document of five (5) pages of less• Every additional pagee. Photo copy of documentsf. others not listed aboveREGISTRATION OF DEALERS/BROKERS/SALESMENP 600/haP 180P 180P 180P 180P 180P 240P 240P 240P 36P 3.60P 2.40P 180a. Dealers/Brokersb. Salesmen/Agent P 600P 240REGISTRATION OF HOMEOWNER'S ASSOCIATIONWORKFLOW TIME FRAME RESPONSIBLE PARTY APPROVING AUTHORITY DOCUMENTS REQUIREMENTS1. Presents/Submits requirements for HOAregistration2. Verifies association name, Evaluatescompleteness of Documents. (Notes 1& 2)Records/issues Order of Payment (OP)ApplicantRecords Officer-Edna A. Zaragozaa. Articles of incorporating signed onevery page by all 5 to 15 incorporators.b. By-laws signed on every page by all 5to 15 incorporators if filed with theArticles of Incorporation or signed by themajority of the members of theassociation and duly certified by themajority of the directors andcountersigned by the secretary, if filedwithin one (1) month after the issuanceof the certificate of incorporation.3. Presents OP and pays fee to Cashier4. Issues Official receipt (OR) to applicant.5. Presents OR to Records Officer (RO)6. Processes application (Notes 3 & 4)Recommends approval to Unit Head.7. Reviews recommendation, Approvesapplication, instructs RO to prepare Certificate ofRegistration (CR)8. Logs details of association in Registry Book,Prepares CR/HOA corporate folder.Initials.9. Initials HOA CR. Forwards to Regional Officer.Prescilla M. MarañoCashierSpecial Collecting Officer (SCO)ApplicantChona M. VillanuevaChona M. VillanuevaGrace O. ReyesGrace O. Reyesc. Notarized written undertaking by theincorporators to change the corporatename of the event that another person,firm or entity has acquired a prior rightto the use of said name or one similar toit; and to comply with all the rules andregulations of the HLURB.

10. Signs CR. Returns to HOA Unit.Regional Officer-Dir. Jesse A. Obligaciond. Notarized information sheet containsthe name of the association, principaloffice address, list of Board of Directorsand Trustees and their addresses, list ofofficers and their positions.11. Receives CR. Prepares certified true copy of CRand important documents. Releases photocopy toapplicant. Instructs applicant to secure HOA TINwith BIR.12. Receives, Secures TIN from BIR. Presents toacquired TIN together with photocopy of CR.13. Receives photocopy of CR with TIN, Recordsand releases original copy of CR.14. Receives original copy of CR.Notes to workflow:Note 1: The applicant should not have a similarname with an existing HOA. Otherwise applicantshall be required to change/revise name prior toacceptance/processing.Note 2 : All applications should have completerequirements prior to acceptance and processing.Note 3 : Processing of application with oppositionshall be temporarily suspended until itssettlement shall be applied.Note 4 : Processing period for registration istemporarily set to thirty (30) working days.Note 5 : All the above stated procedures and timeframes are based on the assumption thatrequirements submitted by applicant is complete.Records Officer-Edna A. ZaragozaApplicantRecords Officer-Edna A. ZaragozaApplicante. Notarized list of the members of theassociation. A complete list of themembers of the association.f. Notarized Certification as to existenceor absence of a HOA in the subdivision,territorial jurisdiction of the HOA, nameand address of the nearest existing HOA.g. Notarized Authorization. A writtenauthority of the incorporators for therepresentative of the association totransact or follow up the applicationwith HLURB.h. Approved subdivision plan for regularsubdivisions.Additional requirements for self-helphousing projects or projects undertakenunder the Group Land Acquisition andDevelopment (GLAD), CommunityMortgage Program (CMP) or othersimilar land tenurial assistance program.i. Locations and vicinity map of theproject whether on site or off site, dulysigned and certified by a geodeticengineer or surveyor.j. Notarized list of officers and membersstating the nature of their occupancy,whether as owner or tenant.k. Transfer certificate of title, Certifiedtrue cope of the TCT from the Register ofDeeds, issued not later than thirty (30)days before the date of application.l. Letter of intent to sell, contract to sellor of deed of absolute sale ormemorandum of agreement duplicateoriginal notarized copies.SCHEDULE OF FEESNAME OF FEEA. HOMEOWNER ASSOCIATIONSAMOUNT1. Registration of HOAExamination/Registration• Articles of incorporation• By-laws• Books2. Amendments• Articles of Incorporation• By-laws3. Dissolution of Homeowners Association4. Certification of the new set of officers5. Other Certifications• Inspection Fee (CMP Projects)P 780P 780P 240P 600P 600P 600P 420P 180P 600/ha.