Welcome to Aerolíneas Plus - Aerolineas Argentinas

Aerolíneas Plus awards and benefitsGlobal airline allianceAerolíneas Plus is our way of awarding you for flying with us. For every flight youtake being a member of Aerolíneas Plus, you accrue miles that you can later redeemfor awards.Miles earnedMiles for an award ticket: these are the miles in your account, no matter how youearned them.You earn miles every time you take an Aerolíneas Argentinas flight or a flight on anyof the airlines in the SkyTeam alliance as well as ussing one of our partner companies.You can earn even more miles with your Aerolíneas Plus Gold (Oro) and Aerolíneas PlusPlatinum (Platino) card.Aerolíneas Argentinas is now member of SkyTeam, the global airline alliance, whichallows Aerolíneas Plus cardholders access to an extensive group of airlines worldwide.Aerolíneas Plus cardholders can accrue and redeem miles on SkyTeam airlines, whichoffer around 15.000 daily flights to more than 990 destinations in 186 countries.As part of SkyTeam, Elite passengers have access to a world of benefits and privileges.Aerolíneas Plus Gold (Oro) members are called Elite passengers within SkyTeam. AerolíneasPlus Platinum (Platino) members are called Elite Plus.The SkyTeam member airlines 1 are:Qualifying miles for Elite categoryThese are the miles earned only by taking Aerolíneas Argentinas flights and/or any ofthe SkyTeam airlines’ flights. These miles determine if the passenger is eligible to be anElite member.Reaching an Elite category increases your benefits and privileges.Tier Bonus MilesThese are the miles that Gold (Oro) and Platinum (Platino) members receive for belongingto Elite and Elite Plus categories respectively.An Elite passenger earns 25% more miles than a Classic (Clásico) member does.An Elite Plus passenger earns 100% more miles than a Classic (Clásico) member does.To find out more about how to earn and redeem miles on SkyTeam member airlines, visitour web pageBonus miles that are earned for being an Elite member (Tier Bonus Miles) are not takeninto consideration when calculating if one is eligible to reach or renew the Elite andElite Plus categories.1- SkyTeam is frequently adding new members to the alliance. A new airline is scheduled to become members inNovember 2012 and another one at the beginning of 2014. Therefore, this list might not be up to date. For up to dateinformation check our web page aerolineas.com.

Benefits, based on the type of memberEarning milesAerolíneas Plus members have different benefits:As an Aerolíneas Plus Member you can earn miles each time you fly with AerolíneasArgentinas, or any of the SkyTeam airlines. You can also earn miles through ourcommercial partners.BENEFITS WHEN FLYING AEROLÍNEAS ARGENTINASBonus milesRedeem miles for beneficiariesBEFORE TRAVELINGPriority when waitlisted for flightsPossibility to use miles anytimeGuaranteed reservation in Economy classAT THE AIRPORTPriority check-inPriority stand by at the airportAdditional free luggage allowanceLounge accessPriority lugagge deliveryPreferred seatingPriority boardingCOMMUNICATION WITH MEMBERSQuarterly account summary and newsletterFACILITIES FOR MEMBERSExclusive attention for members when contacting our call centersBENEFITS WHEN FLYING SKYTEAM AIRLINESCLASSIC MEMBER GOLD MEMBER PLATINUM MEMBER25% 100%HighVery HighHighVery High1 piece / 10 Kg. 1 piece / 20 Kg.CLASSIC MEMBER GOLD MEMBER PLATINUM MEMBER2DomesticREDBooking ClassRegionalEarn miles in Aerolíneas Argentinas flightsEach time you fly with Aerolíneas Argentinas being an Aerolíneas Plus member you willaccrue miles in your account automatically, as long as you inform your Aerolíneas Plusmembership number when you make your reservation or check in.The Program offers a minimum of 500 miles in domestic and regional flights when thedistance between origin and destination is less than 500 miles. Members will also obtainbonus miles when buying one of the following fares: Flexible, Club Economy and ClubCóndor in Aerolíneas Argentinas.Depending on the flight and fare the following scheme for mileage accrual will be applied:Booking ClassInternationalBooking ClassPROMOTIONAL ECONOMY FLEXIBLE25%O, S, G, A, R50%Q, O, W, S, G, A, R50%L, Q, O, W, S, G, A, R100%H, K, M, L, N, B100%K, M, V, N100%K, M, V, N125%Y, V, Q, W125%Y, B, H125%Y, B, HCLUB ECONOMYCLUB CÓNDOR150%Z150%Z150%J, D, CAccrue milesQualifying miles to become Elite/Elite Plus memberAdditional free luggage allowanceWaitlist priorityGuaranteed reservation in Economy ClassPriority check-inPriority waitlist at the airportPreferred seatingPriority boardingAccess to SkyTeam airport lounges1 piece / 10 Kg. 1 piece / 20 Kg.HighVery HighHighVery High2- Only at Ezeiza Salón Cóndor VIP lounge.

Tier Bonus Miles 3Earning miles inflightsAerolíneas Plus Gold (Oro) members enjoy a 25% extra miles every time they fly withAerolíneas Argentinas (in addition to the extra miles they earn for flying in Flexible, ClubEconomy and Club Cóndor classes).The following examples illustrate the amount of miles that Gold and Platinum membersaccrue in domestic and International flights.GOLD MEMBER FLYING FROM BUENOS AIRES TO MAR DEL PLATA IN CLUB ECONOMYFlown milesApplies minimum 500 miles50% bonus miles for flying Club Economy25% bonus miles for being a Gold memberTotal amount of miles to be credited in member´s accountPLATINUM MEMBER FLYING FROM BUENOS AIRES TO MAR DEL PLATA IN CLUB ECONOMYFlown milesApplies minimum 500 miles50% bonus miles for flying Club Economy100% bonus miles for being a Platinum memberTotal amount of miles to be credited in member´s accountGOLD MEMBER FLYING FROM BUENOS AIRES TO MADRID IN FLEXIBLE CLASSFlown miles25% bonus miles for flying Flexible Class25% bonus miles for being a Gold memberTotal amount of miles to be credited in member´s accountPLATINUM MEMBER FLYING FROM BUENOS AIRES TO MADRID IN FLEXIBLE CLASSFlown miles25% bonus miles for flying Flexible Class100% bonus miles for being a Platinum memberTotal amount of miles to be credited in member´s account237YES250188938237YES2507501.5006.2441.5611.9519.7566.2441.5617.80515.610Whenever you fly on any of the SkyTeam airlines, you can earn miles in your AerolíneasPlus account.To ensure the accrual of this miles, do not forget to present your Aerolíneas Plus cardwhen you take the flight.Remember to keep your original boarding pass and a copy of your electronic ticket untilthe miles are included in your account.Visit our web site at aerolineas.com to know how many miles you will accrue .Online miles calculatorYou can find out in advance how many miles you will earn every time you fly, by enteringaerolineas.comMiles validityYour miles will expire when the account registers no miles credit for flights or ticket issuemovements, that means no account movements within a period of three years.Therefore, once a three years period has passed without movements registered, the accountgoes automatically to balance zero.Earning miles with commercial partnersAerolíneas Plus members obtain miles every time they are hosted in any of the selectedpartner hotels. In the same way, they accrue miles when renting a car in any of the carrental associated companies.Car rental partners500 miles per contract 150 miles per rental day3- This miles do not apply to be eligible Elite or Elite Plus.150 miles per rental day

How to buy miles and how to issue an award ticket foryour familyHow to buy milesAerolíneas Plus gives you more possibilities: if you need extra miles to obtain an awardticket you can purchase them.To get them, you can call our call center o visit one of our sales offices:Call Center: 0810-222-VOLAR (86527)City Ticket Offices:Conditions:- Perú 2 - Capital Federal- Cabildo 2900 - Capital Federal- Ituzaingo 401, San Isidro - Buenos Aires- Paseo Sarmiento 82 – Mendoza- Moreno 2442 - Mar del Plata- Av. Colón 520 – Córdoba- Rivadavia 156 - Comodoro RivadaviaYou will only be able to buy miles within the argentinean territory and at least 72 hsbefore the departure of the flight.Without a reservation, miles can not be sold. 1000 miles = USD 30,00 (If necessary CurrencyExchange will apply).Maximum purchase: 60.000 miles per yearMinimum purchase: 1.000 milesThe award tickets issued with purchased miles will be submitted to Aerolíneas Plus Termsand Conditions. Once the reservation is made, miles have to be bought on one of thesales offices mentioned above.Miles can be paid in cash or with credit card. When buying miles, taxes have to be paid.The Aerolíneas Plus Fee will not be charge.How to issue an award ticket for your familyFirst you have to register your family members (parents, siblings, husband/wife, sons/daughters) on your Frequent Flyer account.Once you send the note to add beneficiaries to your account, it can take up to 48 businesshours to be processed.You can send the note by email to beneficiarios_plus@aerolineas.com.ar, or by fax: (54-11) 4320-2385. A copy of the card holder ID must be send as well (a sample letter can bedownloaded from our web site aerolineas.com).48 business hours later the beneficiaries will be included on your account. Allowing youto make a reservation through our web page.If your ticket is issued on one of our sales offices, and is not the cardholder who is doingit, the designated person must present an authorization with the following information:- Cardholder full information: name, last name, ID, signature- Aerolíneas Plus account number- Full information of the person issuing the ticket: name, last name, ID, relationship- Attach to the note a copy of the cardholder ID shall be sent.

ARGENTINA 1ARGENTINA 1 8.000ARGENTINA 2 12.000ARGENTINA 212.00012.000ARGENTINA 316.00016.000URUGUAY8.00012.000SOUTH AMERICA 1 SOUTH AMERICA 2 SOUTH AMERICA 314.000 20.000 30.00014.000 20.000 30.000USA40.00040.000EUROPA80.00080.000AUSTRALIA90.00090.000ARGENTINA 1:Bahía Blanca - Buenos Aires - Córdoba - Mar del Plata - RosarioSanta Fe - Santa RosaARGENTINA 3URUGUAYSOUTH AMERICA 1SOUTH AMERICA 2SOUTH AMERICA 316.0008.00014.00020.00030.00016.00012.00014.00020.00030.00012.00016.00016.00020.00030.00016.000N/A14.00020.00030.00016.00014.00014.00020.00030.00020.00020.00020.00040.00050.00030.00030.00030.00050.000N/A40.00040.00050.00060.000N/A80.00080.00090.000100.000110.00090.00090.000100.000110.000120.000ARGENTINA 2:Catamarca - Chapelco - Corrientes - Formosa - Iguazú - JujuyLa Rioja - Mendoza - Neuquén - Posadas - Resistencia - Rio HondoSan Juan - San Luis - San Rafael - Santiago del Estero - SaltaTrelew - Tucumán - ViedmaUSAEUROPEAUSTRALIA40.00080.00090.00040.00080.00090.00040.00080.00090.00040.00080.00090.00050.00090.000100.00060.000100.000110.000N/A110.000120.000N/AN/A130.000N/AN/A170.000130.000170.000N/AARGENTINA 3Bariloche - Comodoro Rivadavia - El Calafate - Esquel - Rio GallegosRio Grande - UshuaiaPromotional Class - RoundtripURUGUAY:Montevideo - Punta del EsteARGENTINA 1ARGENTINA 2ARGENTINA 3URUGUAYSOUTH AMERICA 1 SOUTH AMERICA 2 SOUTH AMERICA 3USAEUROPAAUSTRALIASOUTH AMERICA 1Asunción - Florianopolis - Porto Alegre - Santiago de ChileARGENTINA 1ARGENTINA 26.0009.0009.0009.00012.00012.0006.0009.00010.00010.00015.00015.000.020.00020.00035.00035.00060.00060.00065.00065.000SOUTH AMERICA 2:Lima - Rio de Janeiro - San Pablo - Santa Cruz de la SierraARGENTINA 3URUGUAY12.0006.00012.0009.0009.00012.00012.000N/A12.00010.00015.00015.00020.00020.00035.00035.00060.00060.00065.00065.000SOUTH AMERICA 3Bogotá - CaracasSOUTH AMERICA 110.00010.00012.00010.00010.50015.00020.00040.00065.00075.000SOUTH AMERICA 2SOUTH AMERICA 3USA15.00020.00035.00015.00020.00035.00015.00020.00035.00015.00020.00035.00015.00020.00040.00025.00035.00045.00035.000N/AN/A45.000N/AN/A75.00080.000N/A80.00090.000100.000All the award flights booked by redemption of miles of the Aerolíneas Plus Program aresubject to an Aerolineas Plus Fee, according to destination and ticketing fee.EUROPE60.00060.00060.00060.00065.00075.00080.000N/AN/A125.000AUSTRALIA65.00065.00065.00065.00075.00080.00090.000100.000 125.000 N/AEconomy Class - One WayDomesticISSUE CHANGES 7 REFUND 6USD 13USD 13USD 13RegionalUSD 27USD 27USD 27ARGENTINA 1ARGENTINA 2ARGENTINA 3URUGUAYSOUTH AMERICA 1 SOUTH AMERICA 2 SOUTH AMERICA 3 USA EUROPA AUSTRALIAInternacionalUSD 43USD 43USD 43ARGENTINA 18.00012.00016.0008.00015.00020.00030.00045.00080.00090.000ARGENTINA 2ARGENTINA 3URUGUAYSOUTH AMERICA 1SOUTH AMERICA 2SOUTH AMERICA 312.00016.0008.00015.00020.00030.00012.00016.00012.00015.00020.00030.00016.00012.00016.00020.00020.00030.00012.00016.000N/A15.00020.00030.00015.00020.00015.00015.00020.00040.00020.00020.00020.00020.00035.00050.00030.00030.00030.00040.00050.000N/A45.00045.00045.00050.00055.000N/A80.00080.00080.00090.000100.000110.00090.00090.00090.000100.000110.000120.000flightsYou also have the choice of using your Aerolíneas Plus miles to book a flight on any ofthe SkyTeam partners which operate to over 990 destinations across 186 countries.USA45.00045.00045.00045.00050.00055.000N/AN/AN/A135.000EUROPE80.00080.00080.00080.00090.000100.000110.000N/AN/A170.000AUSTRALIA90.00090.00090.00090.000100.000110.000120.000135.000170.000N/AClub Economy / Club Cóndor - One Way7- Once issued in Promocional Class, tickets are non changeable and non refundable

Upgrade with milesAerolíneas Plus regulations for issuing tickets on other airlinesUpgrading with miles is another possibility we offer to redeem your miles on AerolíneasArgentinas flights.Any Aerolíneas Plus member or his/her designated beneficiary can upgrade using miles.Maximum and minimum days before departure date should be considered when makingthe upgrade reservation.It is important to consider the number of days (minimum and maximum) before departurethat a reservation can be made.For regional / International flights: Between 21 consecutive days and 72 hours (businessdays) before the flight’s scheduled departure.For domestic flights: between 15 consecutive days and 72 hours (business days) beforethe flight’s scheduled departure.The upgrade can be made for just the outbound or the inbound flight. If you want toupgrade roundtrip you will need to double the amount of miles listed in the chart below.All flights included in the ticket need to be confirmed. Waitlisted flights and open segmentsare not allowed.An award ticket needs to be issued at the same time the reservation is made.All Aerolíneas Argentinas reservations can be made in person, or on our web page,aerolineas.com. Reservations for other airlines flights need to be made in an AerolíneasArgentinas ticket office.Open Jaw itineraries are allowed when the arrival city and departure city are on the samezone. For example, outbound Buenos Aires to Madrid and inbound Rome to Buenos Airesin Business Class (Club Condor): 130,000 miles for each flight, total 260,000 miles.Cancellation/Refund policy for Aerolíneas Plus ticketsTo request a refund for your award ticket in Economy, Club Economy or Club Condor Class(Business Class) the Aerolíneas Plus member needs to approach an Aerolíneas Argentinasticket office with identification. A refund fee will be charged.ARGENTINA 1ARGENTINA 2ARGENTINA 12.0004.000ARGENTINA 24.0004.000ARGENTINA 36.0006.000URUGUAY2.0004.000SOUTH AMERICA 1 SOUTH AMERICA 2 SOUTH AMERICA 35.0005.0008.0008.00015.00015.000USA25.00025.000EUROPE45.00045.000AUSTRALIA45.00045.000If it´s not the holder but another person who is making the submission, he/she will have topresent an authorization note and a copy of the holder´s identification.ARGENTINA 3URUGUAYSOUTH AMERICA 16.0002.0005.0006.0004.0005.0004.0006.0006.0006.000N/A5.0006.0005.0006.0008.0008.0008.00015.00015.00015.00025.00025.00030.00045.00045.00050.00045.00045.00050.000IMPORTANT: We remind you that award tickets issued in Promotional Class cannot bechanged and are non-refundable.SOUTH AMERICA 28.0008.0008.0008.0008.00010.00020.00030.00050.00050.000SOUTH AMERICA 315.00015.00015.00015.00015.00020.000N/AN/A60.00060.000USA25.00025.00025.00025.00030.00030.000N/AN/AN/A70.000EUROPE45.00045.00045.00045.00050.00050.00060.000N/AN/A90.000AUSTRALIA45.00045.00045.00045.00050.00050.00060.00070.00090.00010.000Upgrade chart one way

Aerolíneas Plus online servicesallows you to manage your account and your time better:- Join Aerolíneas Plus- Request the number of miles in your account- Find out your miles validity- Make award reservations and issue your ticket.- Retro claim of miles- Register your email address to get a quarterly account summary- Find out how many miles you earn every time you fly- Download the sample letter to include beneficiaries in your account- Find out how many miles are needed to flight to each destination