by Stig Holm

Social welfare(In the shipping environment)Challenges and opportunitiesbyStig Holm1

Social welfareThe session will cover following aspects:1. Starting point/ assumptions2. Historical glance3. Facts about Thome4. Thome welfare as of today5. Welfare in the futureTHOME2

Social welfareStarting point/ assumptions• Crewing and social welfare from a global perspective• Intercultural crew, onboard and ashore = Different perspective• The Shipping industry is in a period of rapid changesTHOME3

Social welfare• Excessive contracts (9-24 month)• Second (or main) home• Marginal com. Ship/shore (impact)• Large crew• Macho world• Alcohol as a social tool• ”Cinema clubs”• Barbecues• Ships clubs• Extensive support from Seamen’sclubs/churches (books and movies)• Lack of education and trainingHistorical glance(30-40 years ago)THOME4

Social welfarePro:• Strong personal relationship• Life at sea = Life style and identity• Meet the world face to face• Simple life styleCon:• A very remote family life• Weak health and safety culture• Hard physical work• Simple life style• Marginal impact from shore org.Historical glance(30-40 years ago)THOME5

Social welfareHistorical glance(15-20 years ago)• Shorter contracts• Less crew• More working hours• Focus on Safety and Working environment• Closer integration between sea and shore life• Introduction of IT• Video intertainment (VHS)• Focus on personal health• Alcohol restrictions• Work onboard, social life at home• Mixed nationalities• More intensive com. Ship/shoreTHOME6

Social welfarePro:• Integration of family and work life• Improved safety performance• Improved health and less injuries• Com. exchange ship/shore• Intercultural crew, broader viewCon:• More work hours and less social time• Less socialising• More stress (less crew)• Intercultural crew, conflictsHistorical glance(15-20 years ago)THOME7

Thome Ship Management – vessel pool (2012)Full Technical Management108 Tankers62 Bulk carriersTotal 176Total 176Thome Ship Management handles a young fleet of shipsunder quality flags ranging over all type of Tankers, as wellas Bulk Carriers of all sizes:Total 176Tankers• Chemical Carriers• Asphalt Carriers• Bitumen Carriers• Product Tankers• Crude Oil Carrier• Gas Tankers (LPG / Ethylene)Bulk Carriers• Cape size (include ice class)• Kamsarmax• Panamax• Supramax (geared / non-geared)• HandymaxTHOME9

Social welfareThome welfare as of today!What is welfare?THOME12

Social welfareThome welfare as of today!Is safety a commercial issue?THOME13

Human behaviour is always at the centre of businessdisaster!It is however also the secret of business success!!!16

Social welfareIs social welfare a safety issue?Yesand moreTHOME17

Social welfareWhat are some of the challenges about social welfare?Diversity of nationalities and religionsDifferent social starting pointTHOME18

Social welfareThome welfare as of today!THOME19

Social welfareHow is Thome addressing social welfare?THE (The Human Element) Thome way……………THOME20

What we believe in…..21THOME

The Thome Human Element – BackgroundTHOME’S HUMAN ELEMENT – A CULTURE-BUILDING MODEL was conceptualized in2010 and embodies a holistic approach to business excellence through people.Its a fundamental mindset change concerning how we manage human resourceswithin the Thome Group of Companies.CultureOperationalatmosphereCommunicationHuman behavior is fundamentally at the center of most if not all business disasters, andconversely it’s also the single biggest contributor to business success. We therefore believe thesecret to success lays in how we manage attitudes in order to the manage risks.IndividualTeamSituationalawarenessDecisionSafety/EfficiencyProceduresStress/WorkloadSleep/FatigueMaritime Crew Resource Management (MCRM) is an essential part of the Thome Human Element Program and thistraining program was developed in 2011 in cooperation with Blaa Mediamentor, who has been developing safetymeasures for the shipping and Off-shore industry with the expertise of assigned psychologists and airline pilots.The MCRM program aims to create a company culture, which can bridge the gaps between shore and ships, businessgroups, nationalities and religions. A culture that is strongly rooted in the principles of good MCRM, which will create acommon way of doing things and ensure that safety gets imbedded in everything that we do.The training program involves all shore and seagoing staff at all levels, and it includes shore based workshops as well asonboard CBT.22

The Thome Human Element - InitiativesThe company’s on-going initiatives under the Thome Human Element program include some ofthe following:• Maritime Crew Resource Management for all staff onboard and ashore• Global Cadet program for catering, electrical, deck and engine Cadets• Shore-based assignments for senior officers on rotation basis• Leadership and Cultural Awareness training for shore staff• Family day to foster closer relationships between staff• Annual Officer’s Conference in 7 different countries• Health awareness campaign ashore and onboard• Thome Competence Management system• E-learning for Technical Superintendents• Management trainee program• Thome E-appraisal system• Thome Group News• Thome Safety day• Onboard trainers• CBT Seagull23

The Thome Human Element – GoalWe seek to enhance the operational safety level and the performance of the organization asa whole, by implementing a strong human element factor focus and a constant review of safework practiceWe seek to create an understanding on why human errors occur and how we can manage therisk that come with them, as running a ship management business is all about managing risksin a cost efficient mannerwe – at sea and in our offices – must beable to carry out our duties in a safe andsecure environmentWe do it safelyor not at all24

Turn challenges into opportunitiesBUSINESS CHALLENGEBUSINESS RESPONSE•Aligned on our priorities• A shared mindset & values• Empower staff• Achieve and maintain safe andsustainable performance• Manage & mitigate our risks!!WE MUST BE ALIGNED !!• Business Execution tool• Goal managementTHOME•Thome Human Element Concept

Social welfareChallenges and opportunities:Welfare in the future• The world fleet will grow• The demand for seafares will grow• The quality of world seafares might fall• The intercultural aspect will be more complexe• The responsibility of the Owner/ship managers will be increased• IT/ communication will be improved• IT can be a trapTHOME26

PassionFamily supportPassion????Job security27

WE DO IT SAFELYORNOT AT ALL !!!