Terms and conditions for business

Email us with any questions: eservice@britishgasbusiness.co.uk3.0 Payment and billing3.0 Payment and billing(c)(d)We will not be legally responsibleto you or anyone else if we havenot charged you enough VATor CCL because of incorrectinformation you have given us ora fact in any documents you sendus is incorrect. If this happens, youwill have to pay the difference tous if we demand on an invoice,or directly to HM Revenue &Customs if they demand.If you have sent us a VATcertificate or PP11 form, it isyour responsibility to tell us ifthe purpose that you use gas orelectricity for at your site changes.At a glance:Our prices may include astanding charge which will applyeven if the site is empty.If you have not agreed priceswith us, our out-of-contract ordeemed prices will apply.We will give you a discount ifyou agree to pay by direct debit.We can ask you to pay indifferent ways depending onyour credit rating (for exampleby direct debit).We can charge you extra forany extra costs that we have topay due to something you havedone, or where you ask us toprovide you with extra services.We can charge you for costsrelated to transportation anddistribution of gas or electricity(or both) to your site andmeter charges.VAT and CCL will be addedto your charges if these apply.You need to send us a completedVAT certificate, if this applies.You need to send us a completedPP11 form, if this applies.3.1 We will send you bills at theintervals we agree with you inyour contract details (forexample, every month or everythree months) which may bebased on actual meter readingsor an estimated meter reading.You must tell us if:(a) you haven’t received a bill inline with the billing intervalswe agreed;(b) your bill is unusually high orlow; or(c) there is any change in yourcircumstances that may leadto changes in the amount ofenergy you use.3.2 You must pay the money youowe in full by the paymentdue date shown on the bill.3.3 You should include with yourpayments enough informationso that we can use yourpayments to pay off youraccount. You must include, atleast, your account number orinvoice number with site details.If you make a payment withoutthis information, we may place itinto a holding account until wehave the information we need.3.4 We may use any money you payus, any money we owe you or anysecurity deposit you have paid,to pay off what you owe underthis contract or any otherarrangement. When youmake a payment, we will decidehow we apply it against any partof your outstanding balance.For example, we may pay theoldest amounts you owe us firsteven if you have told us thatthe payment relates to anotheramount you owe us.3.5 If you pay a fixed amount bydirect debit, we may change theamount you pay and when youpay it, depending on how muchelectricity or gas (or both) youuse, or we think you may use, orif we change our prices or youowe us money. We will tell youbefore we make changes.3.6 If you disagree with any amountwe have charged you, you musttell us immediately. You agree topay your bill for amounts whichyou do not disagree with and forany bills we send you afterwards.1011