your smart meters - British Gas

“It gives you instant awareness. You can seeimmediately the impact of turning on a light.”Andrew & Sinead, ClaphamSee the energyyou use for the first timeWith your new gas and electricity smart meterand smart energy monitor, your gas andelectricity usage becomes visible.You’ll be able to get an indication of how much itcosts to make your toast in the morning, as wellas what it costs to keep the heating on all night.Understanding the energy you use helps youmake choices to save money in the future.It’s just one of the reasons why we are at theforefront of the industry in shaping the futureof energy.

Your smart energymonitor makes it all very simpleWe’ve made it as easy as possible. At a glance trafficlights show you how much electricity you’re using.If the display is red, then your home’s electricityusage is high and you’re probably using multipleappliances. If it’s green, it’s low and you’re consuminga smaller amount of electricity. It’s a great way ofinvolving everyone in your home to help manageand control your gas and electricity usage.Your smart energy monitor will also show you howmuch your energy costs you in pounds and pence.You can use the smart energy monitor to setyourself budgets for both gas and electricity andreally stay in control of how much energy you use.For more energy efficiency advice and tofind out what you can do differently visitenergysavingtrust.org.uk orbritishgas.co.uk/energyefficiency

“It shows me exactly how muchmoney I’m spending on my energybecause I always get accurate bills.This really helps me to budget ona monthly basis!” Audrey, LondonMore control better billsYour smart meter automatically sends us yourmeter readings, so your bills will be accurateand you’ll only pay for the energy you’ve used.Occasionally the installation of smart meters canoccur at roughly the same time that we were dueto send you a bill.One more thing you need to know. Every so oftenwe’ll need to carry out a visual safety inspection ofyour gas and electricity meter; this is for qualityassurance and is required by law. We shall be intouch when your meter inspection is due.To find out more and to read our CustomerCharter visit britishgas.co.uk/smarthomesIf this happens, the first bill you receive after theinstall might still be an estimate based on yourhistorical consumption. In other cases, we may stillask you to submit your meter readings to ensurethat any delays incurred whilst setting up yoursmart meter do not affect your bill.Not to worry though, going forward, you’ll receiveaccurate bills without submitting a meter reading asyour smart meter will send us regular and accuratereadings of your energy usage automatically.

Here’s the number of our Smart Metering teamif you want to get in touch:0800 980 6121 *Open Monday to Friday: 8am to 8pm, Saturday: 8am to 6pmOr for more information visit:britishgas.co.uk/smarthomesFollow us on:facebook.com/britishgas@BritishGasyoutube.com/britishgasD00908 BG 29017928 ONLINEBritish Gas is a signatory to the Smart Metering Installation Code of Practice (SMICoP).*BT Calling Plan, mobile and other providers’ charges may vary. Calls may be monitoredand/or recorded for quality assurance and compliance purposes. If you are hard of hearingor speech impaired and use a textphone, please call 18001 0800 072 8626.British Gas Trading LimitedRegistered in England & Wales: No 3078711Millstream, Maidenhead Road, Windsor, Berkshire, SL4 5GDbritishgas.co.uk