ORGANIZATIONAL PSYCHOLOGY [PSO] COURSESPSO 5054 RESEARCH METHODS: QUALITATIVEAND QUANTITATIVE 3An introduction to research methods in psychology withcontent divided equally between quantitative and qualitativemethods. The course addresses how research is designedand carried out in order to study different types of humanexperience including the basic assumptions that areembedded within each different method. Covers conditions/context for collecting data (measurement, experiment,interview, field observation, participation, etc.). The mostcommonly used research methods are outlined and bothqualitative data analysis (grounded-theory coding, phenomenologicaldescription, hermeneutic interpretation) aswell as descriptive and inferential statistical analysis arecovered at the conceptual level. The purpose of the courseis to help students become critical consumers of research,to be able to read and understand published research, tounderstand the basics of qualitative and quantitative researchmethods, and to understand the mechanics of writing aresearch article (including APA style), to conduct research,and to discern the value of each application. The course alsohelps prepare students for conducting their master’s project.PSO 5234 SEMINAR IN ORGANIZATIONAL PSYCHOLOGY 1–4Special issues in the field of consulting psychology includingconflict resolution in organizations, exploring groupdynamics, and others. May be repeated for credit with achange of topic.PSO 5268 ORGANIZATIONAL PSYCHOLOGY PRACTICUM 1–4Includes placement, individual advisement, and group supervision.Practicum gives the student an opportunity to apply thetheory and methodology from the classes of PSO 5462 OrganizationalAssessment, PSO 5463 Organizational InterventionsI, PSO 5464 Organizational Interventions II, and PSO 5314Facilitating Group Decision Making. The student works asan apprentice in a real-but-limited consulting engagementworking under the direction or in collaboration with JFKUfaculty or an approved, experienced OD practitioner. Analternative practicum may be an instructor-organized,simulated classroom experience. Practicum offers directedpractice and skill development and may meet up to two ofthe three required quarters of field experience.PSO 5270 ORGANIZATIONAL PSYCHOLOGYFIELD EXPERIENCE 3–4Field placement, individual advisement, and groupsupervision for students in the Organizational PsychologyProgram. In group supervision sessions, case presentationsfrom current placement sites serve as the starting point forlecture, role play, and discussion of consultation issues.PSO 5271 SUPPLEMENTAL ORGANIZATIONALPSYCHOLOGY FIELD EXPERIENCE 1This supplemental course allows students who have notcompleted the required hours of field experience for PSO5270 during a particular quarter to complete their hours inthe following quarter. Students receive an “In Progress” gradeat the end of the incomplete quarter and receive retroactivecredit for PSO 5270 and PSO 5270 on completion of therequired work experience. Prerequisite: written consentof director and completion of at least 60 hours of fieldexperience.PSO 5314 FACILITATING GROUP DECISION MAKING 3This course considers the dynamics and functioning of taskgroups and the role of the consultant in their facilitation.Topics include phases in group development, leadershipfunction and skills, and helping groups to begin, maintainthemselves, and end.PSO 5360 PRINCIPLES OF CONFLICT MANAGEMENT 3Explores the theory and practice of conflict management.Students learn how conflicts originate and evolve and howto resolve interpersonal conflicts. Theory, lecture, andsimulations provide students with practical and strategic skillsand a greater understanding of anger, power, and ways ofworking through impasse.PSO 5361 PRINCIPLES OF MEDIATION 3Building on the student’s understanding of the dynamics ofconflict, this class provides a comprehensive introductionto mediation theory and practice. Students are exposedto different models of mediation (facilitative, evaluative,and transformative) as are used to deal with organizationalconflict within different settings (internal, agency, and court).Role plays are used extensively to provide a safe learningenvironment.PSO 5362 CONFLICT MANAGEMENT AND CULTURAL SENSITIVITY 3Enhances the student’s knowledge and awareness of the rolethat cultural and lifestyle differences play in conflict. Studentsalso learn how to effectively address issues of diversity inconflict management.PSO 5363 GROUP PROCESS IN ORGANIZATIONS 3An examination of concepts, principles, and necessaryactivities of effective work groups. Topics are consideredwithin the context of developmental stages: joining;identifying, and making use of differences; identifying andresolving conflict; building trust, cohesion, and inter-memberrelationships; structuring a group to increase collaborativeeffort, results-based performance, and effective decisionmaking; and closing down the work. This course identifiesstage-specific tasks for group members as well as appropriatefacilitative behaviors for leaders and members. Prerequisite:PSO 5461.PSO 5410 ORIENTATION: COACHING CERTIFICATE 0Introduces new students to each other and orients them tothe Coaching Certificate program, policies, and advisementprocedures.PSO 5412 INTRODUCTION TO COACHING 1An overview of the field and the four models of coachingused in the field. Reviews professional coachingcompetencies as taught in the Coaching Certificate program.Provides opportunities to assess one’s coaching skill inpractice. Examines the appropriate application of coaching ascontrasted to counseling and consulting.196 GRADUATE SCHOOL OF PROFESSIONAL PSYCHOLOGYJOHN F. KENNEDY UNIVERSITY
PSO 5414 STARTING A COACHING PRACTICE 1Focuses on techniques for marketing a coaching practice.Subjects include attracting and enrolling clients, developingmarketing and collateral materials, creating alliances withother professionals, speaking persuasively about yourcoaching practice as well as setting fees and billing forservices.PSO 5423 CRAFTING THE COACHING RELATIONSHIP 2Focuses on meeting professional standards including understandingthe distinctions between coaching and otherrelated professions, setting up the coach/client relationship,establishing trust and intimacy with the client, and developinga coaching presence. Students discuss and practice waysto create and maintain the coaching relationship basedon understanding diversity, mutual respect, and trust andestablished ethical guidelines including confidentiality.PSO 5424 COACHING PRACTICUM A 1During practicum, students will practice coachingtechniques taking into consideration issues of power, trust,confidentiality, boundaries, and setting an appropriate arenafor the coaching relationship. Students will practice the coactivecoaching model in their coaching. Co-requisite: PSO5423.PSO 5425 COMMUNICATING IN COACHING 2During this course, students will practice communicationskills for effective coaching. Active listening includeshearing the client’s concerns and goals, paraphrasing, andaccepting expression of feelings and perceptions. The skillof powerful questioning opens the client’s perspective tochallenge self-limiting assumptions and hidden talents. Directcommunication is the ability to communicate effectivelyunderstanding the diversity issues. Prerequisite: PSO 5423.Co-requisite: PSO 5426.PSO 5426 COACHING PRACTICUM B 2Students will practice communication skills such as listening,inquiry, and advocacy. Students practice two new models—domains of competence and four quadrants. Co-requisite:PSO 5425.PSO 5427 FACILITATING LEARNING AND RESULTS 2Students will learn the skills necessary to successfully facilitateclients’ learning, goal achievement, and desired outcomes andresults. Course content includes discussion and practice inevaluating client needs from diversity perspective, developingan effective coaching plan, setting and achieving agreed-onresults, managing progress, and maintaining accountability.Prerequisite: PSO 5425. Co-requisite: PSO 5428.PSO 5428 COACHING PRACTICUM C 2Students will practice relevant coaching skills such as creatingawareness, designing actions, planning and goal setting, andmanaging progress and accountability. Students practice inthe-momentcoaching model. Co-requisite: PSO 5427.PSO 5430 PARADIGMS OF COACHING 2Explores methods of coaching from the conceptual levelof paradigms or world views. Most coaching is taughtfrom a single perspective and from the conceptual level oftechnique and practice. By comparing and understandingparadigms, coaches have more flexibility to select appropriateinterventions to meet the client’s needs. Students reviewall coaching models in the program and decide on theirsignature presence in coaching.PSO 5432 LEADERSHIP DEVELOPMENT 3Examines models of leadership development includingcoaching, mentoring, training, succession planning, and360° feedback. Considers the relationship of characterdevelopment, leadership, and ethical organizationalresponsibility.PSO 5434 COACHING PRACTICUM D:ADVANCED COACHING INTERNSHIP 2This course continues students’ supervised work with clients.Students work on specific client issues and case study preparation.Co-requisite: PSO 5435.PSO 5435 COACHING COMPETENCY 2Students demonstrate key coaching competencies throughcase studies and coaching demonstrations. They assess,together with their professors, the quality of their coaching,their ability to demonstrate the quality of critical reflection,and self-development as coaches. Prerequisite: PSO 5427.Co-requisite: PSO 5434.PSO 5437 COACHING COMPETENCY SUPPLEMENT 1Provides one-on-one supplemental advisement towarddeveloping skills required for the coaching competencycourse including: case studies, self-development plans, andcoaching observation. Prerequisite: PSO 5435.PSO 5440 PARADIGMS OF CONSCIOUSNESS 3Examines the nature and structure of paradigms andparadigm shifts in scientific, psychological, social, andmetaphysical thinking. Emphasizes living systems theory andthe philosophy of holism as they relate to ecology, health,creativity, and conflict resolution.PSO 5441 INTEGRAL PSYCHOLOGY A 3This course examines different integral and transpersonal psychologiesand philosophies including those of Sri Aurobindo,Ken Wilber, C. G. Jung, Roberto Assagioli, and A. H. Almaas.Topics include feminist perspectives, the relationship ofSelf/self, and the potential of integral psychology to deepenour understanding of and help bring about personal psychospiritualdevelopment as well as social and global change.PSO 5444 BASICS OF RESUME WRITING 1This course is cross-listed with CDV 5085. This courseexplores resume writing from the career counselor’sperspective. Topics include styles of resumes (e.g.,chronological, functional, and combination), necessary/unnecessary information, aesthetics, language usage, anddivision of labor between counselor and client.PSO 5445 ORGANIZATIONAL APPROACHES TOCAREER DEVELOPMENT 3This course is cross-listed with CDV 5190. Examineshow corporations use career development services andinterventions as motivational and retention tools and hownot-for-profit organizations help their clients to be moresuccessful and satisfied in their work lives. Guest speakersoffer real-time examples to show how career developmentimproves the alignment between individuals and workplaces.GRADUATE SCHOOL OF PROFESSIONAL PSYCHOLOGY 197
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C O N T E N T SPresident’s Welcom
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FOREWORDJohn F. Kennedy University
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