BUSN 258 Week 7 You Decide (Devry)

For more course tutorials visit www.busn258.com Scenario Summary You are Bob Yeader, a Sales Manager, of a small printing company. One of you sales people asked for a meeting. The meeting was difficult. The sales person, Pat Lawson, broke down in the meeting. Pat said the work was too much and the customers too demanding. Where Pat used to be able to get all the work done in one a week, there was now too much work. Your internal staff has noticed that Pat seems stressed. You wonder if customers are seeing the stress. Pat was ready to quit. Pat has been with your company for 15 years. You knew that there was more work, after all there were more customers, and you recently put in place some new procedures and technology to make to service customers better and increase sales. Pat was the only one struggling; at least you thought so. You were wondering what your options are. Your Role/Assignment Your role is to come up with a solution for BobÂ’s situation. If you were in Bob YeaderÂ’s position what would you do? Define the problem(s) as you see it? Determine possible solutions and pick a solution to implement immediately. Activity Read the You Decide scenario and decide on a response. Your goal is to identify the critical issues in the scenario and determine how you would resolve. Write a report correctly formatted of at least 125 words. For more course tutorials visit
www.busn258.com

Scenario Summary

You are Bob Yeader, a Sales Manager, of a small printing company. One of you sales people asked for a meeting. The meeting was difficult. The sales person, Pat Lawson, broke down in the meeting. Pat said the work was too much and the customers too demanding. Where Pat used to be able to get all the work done in one a week, there was now too much work. Your internal staff has noticed that Pat seems stressed. You wonder if customers are seeing the stress. Pat was ready to quit. Pat has been with your company for 15 years.
You knew that there was more work, after all there were more customers, and you recently put in place some new procedures and technology to make to service customers better and increase sales. Pat was the only one struggling; at least you thought so. You were wondering what your options are.

Your Role/Assignment

Your role is to come up with a solution for BobÂ’s situation. If you were in Bob YeaderÂ’s position what would you do? Define the problem(s) as you see it? Determine possible solutions and pick a solution to implement immediately.

Activity

Read the You Decide scenario and decide on a response. Your goal is to identify the critical issues in the scenario and determine how you would resolve. Write a report correctly formatted of at least 125 words.

19.08.2015 Views

BUSN 258 Week 7 You Decide (Devry)Click Here to Buy the Tutorialhttp://www.busn258.com/product-23-BUSN-258-Week-7-You-DecideFor more course tutorials visitwww.busn258busn258.comScenario SummaryYou are Bob Yeader, a Sales Manager, of a small printing company.One of you sales people asked for a meeting. The meeting wasdifficult. The sales person, Pat Lawson, broke down in the meeting.Pat said the work was too much and the customers too demanding.Where Pat used to be able to get all the work done in one a week,there was now too much work. Your internal staff has noticed that Patseems stressed. You wonder if customers are seeing the stress. Patwas ready to quit. Pat has been with your company for 15 years.You knew that there was more work, after all there were morecustomers, and you recently put in place some new procedures andtechnology to make to service customers better and increase sales. Patwas the only one struggling; at least you thought so. You werewondering what your options are.Your Role/AssignmentYour role is to come up with a solution for BobÂ’s situation. If youwere in Bob YeaderÂ’s position what would you do? Define theproblem(s) as you see it? Determine possible solutions and pick asolution to implement immediately.Activity

<strong>BUSN</strong> <strong>258</strong> <strong>Week</strong> 7 <strong>You</strong> <strong>Decide</strong> (<strong>Devry</strong>)Click Here to Buy the Tutorialhttp://www.busn<strong>258</strong>.com/product-23-<strong>BUSN</strong>-<strong>258</strong>-<strong>Week</strong>-7-<strong>You</strong>-<strong>Decide</strong>For more course tutorials visitwww.busn<strong>258</strong>busn<strong>258</strong>.comScenario Summary<strong>You</strong> are Bob Yeader, a Sales Manager, of a small printing company.One of you sales people asked for a meeting. The meeting wasdifficult. The sales person, Pat Lawson, broke down in the meeting.Pat said the work was too much and the customers too demanding.Where Pat used to be able to get all the work done in one a week,there was now too much work. <strong>You</strong>r internal staff has noticed that Patseems stressed. <strong>You</strong> wonder if customers are seeing the stress. Patwas ready to quit. Pat has been with your company for 15 years.<strong>You</strong> knew that there was more work, after all there were morecustomers, and you recently put in place some new procedures andtechnology to make to service customers better and increase sales. Patwas the only one struggling; at least you thought so. <strong>You</strong> werewondering what your options are.<strong>You</strong>r Role/Assignment<strong>You</strong>r role is to come up with a solution for BobÂ’s situation. If youwere in Bob YeaderÂ’s position what would you do? Define theproblem(s) as you see it? Determine possible solutions and pick asolution to implement immediately.Activity


Read the <strong>You</strong> <strong>Decide</strong> scenario and decide on a response. <strong>You</strong>r goal isto identify the critical issues in the scenario and determine how youwould resolve. Write a report correctly formatted of at least 125words.

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