Veritas Cluster Server Bundled Agents Reference Guide

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210 Troubleshooting bundled agents Troubleshooting services and application agents The password attribute has not been configured No value specified for the Password attribute. Recommended Action: Verify the Password attribute defined in the configuration file is assigned a value and contains alphabets only. If the problem persists, verify that the password is encrypted using the VCS Encrypt utility (described in the Veritas Cluster Server Administrator's Guide). Failed to get the password attribute. Error = Error Code The agent failed to decrypt the specified password. Recommended Action: Use the vcsencrypt utility to get an encrypted password. Specify the encrypted password to the Password attribute in the configuration file. Failed to convert the password attribute. Error = Error Code The agent failed to convert the password attribute. This is a VCS internal error. Recommended Action: Offline and online the service group. Contact Symantec Technical Support if the problem persists. StartProgram has not been configured No value specified for the StartProgram attribute. Recommended Action: Verify the StartProgram attribute defined in the configuration file is assigned a value. The process (Process ID) is not alive. Error = Error Code The process specified in the StartProgam attribute is not alive. Recommended Action: Verify the StartProgram attribute defined in the configuration file is assigned a value. See the Windows error code if the problem persists. Failed to get cmd line of the process(Process_ID). Error= Error Code The agent failed to determine the command line string for the process mentioned in the StartProgram attribute. Recommended Action: Verify the StartProgram attribute defined in the configuration file is assigned a value. See the Windows error code if the problem persists. The command line of the process(Process_ID) does not match with that configured in the attributes The command line of the process, determined by the agent, did not match with the command line specified in the StartProgram attribute.
Troubleshooting bundled agents Troubleshooting services and application agents 211 Recommended Action: Verify the StartProgram attribute defined in the configuration file is assigned a correct value. Failed to get the user context of the process(Process_ID). Error= Error Code The agent failed to obtain the information about the user in whose context, the specified process will run. Recommended Action: Verify that the user exists, or the domain controller is accessible. See the error code if the problem persists. Theusercontextoftheprocess(Process_ID)doesnotmatchwiththatconfigured in the attributes The user context of the process, determined by the agent, did not match with the user context specified in the UserName attribute. Recommended Action: Verify the UserName attribute defined in the configuration file is assigned a correct value. Failed to determine whether the process is running or not. Error = Error Code The agent failed to determine whether the process specified in the StartProgram attribute is running. Recommended Action: Verify the StartProgram attribute defined in the configuration file is assigned a value. See the Windows error code if the problem persists. Failed to enable ‘Privilege_Name’ privilege. Error = Error Code The agent failed to enable the privilege required to kill a process. See the Windows error code for further information. Failed to launch the program ‘Program_Name’. Error = Error Code The agent failed to launch the program specified in the StartProgram, CleanProgram, MonitorProgram, or StopProgram attributes. Recommended Action: Verify the attributes defined in the configuration file are assigned a value. See the Windows error code if the problem persists. Failed to get command line of the process (Process_ID). Error= Error Code The agent failed to determine the command line of the process. Recommended Action: Verify the attributes defined in the configuration file are assigned a value. See the Windows error code if the problem persists. Failed to wait for the process (Process_ID) to stop. Error = Error Code. Killing it The process specified in the StartProgram, CleanProgram, MonitorProgram, or StartProgram attribute did not respond in the specified timeout. The agent will try to kill the process.
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Veritas Cluster Server Bundled Agen
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■ ■ ■ ■ ■ ■ ■ Hardwar
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Contents Technical Support ........
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Contents 9 Attribute definitions ..
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Contents 11 Sample configuration ..
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Contents 13 Resource type definitio
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Chapter 1 Introducing VCS bundled a
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Introducing VCS bundled agents Attr
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Chapter 2 Storage agents This chapt
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Storage agents DiskReservation (Dis
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Storage agents Mount agent 27 Mount
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Storage agents Mount agent 29 Table
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Storage agents Volume Manager Diskg
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Storage agents Volume Manager Diskg
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Storage agents MountV agent 35 Tabl
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Storage agents MountV agent 37 str
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Storage agents MountV agent 39 Tabl
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Storage agents VVRSnap agent 41 Sam
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Storage agents VMwareDisks agent 43
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Storage agents VMwareDisks agent 45
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Storage agents VMNSDg agent 47 Agen
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Storage agents NativeDisks agent 49
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Chapter 3 Network agents This chapt
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Network agents NIC agent 53 Resourc
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Network agents IP agent 55 IP agent
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Network agents IPv6 agent 57 The IP
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Network agents Lanman agent 59 IPv6
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Network agents Lanman agent 61 UNKN
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Network agents Lanman agent 63 Tabl
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Network agents Lanman agent 71 LANM
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FileShare agents FileShare agent 75
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PrintShare agents PrintSpool agent
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PrintShare agents PrintShare agent
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Chapter 6 Services and applications
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Services and applications agents In
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Veritas Cluster Server Bundled Agents Reference Guide

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