Veritas Cluster Server Bundled Agents Reference Guide

More documents

Recommendations

Info

208 Troubleshooting bundled agents Troubleshooting services and application agents Recommended Action: Verify that the ServiceOrScriptName defined in the configuration file is the same as the display name used by SCM. Also verify that the specified service is supported by the SCM version on the host and that the specified service was opened successfully. Failed to query the status of the service ‘Service_Name’. Error = Error Code The agent failed to determine the status of the service. This is a VCS internal error. Recommended Action: Verify that the attribute ServiceOrScriptName defined in the configuration file is the same as the display name used by SCM. Otherwise, offline and online the service group. Contact Symantec Technical Support if the problem persists. The service ‘Service_Name’ is not in running state The agent failed to offline the service because the service is not in STARTED state. Recommended Action: Verify the state of the service and re-issue the online command. Failed to get the user context of the running service ‘Service_Name’. Error = Error Code The agent failed to obtain the information about the user in whose context, the specified service will run. Recommended Action: Verify that the user exists, or the domain controller is accessible. See the error code if the problem persists. Failed to get the SID for user ‘DomainName\Username’ The agent failed to obtain the SID for the specified user. Recommended Action: Verify that the domain controller is accessible, or the specified user exists. See the error code if the problem persists. The service ‘Service_Name’ is not running under the context of user DomainName\Username The user information specified in the UserAccount information is different from the user information, in whose context the service will run. Recommended Action: Stop the service and modify the user information. Re-issue the online command. Failed to launch the monitor script ‘Script_Name’. Error = Error Code The agent failed to launch the script to monitor the service. Recommended Action: Verify that the script is accessible. See the Windows error code if the problem persists.
Troubleshooting bundled agents Troubleshooting services and application agents 209 Monitorscripthasnotrespondedwithinthespecifiedtimeoutof Timeout period seconds. Error = Error Code The agent failed to receive a response from the monitor script. Recommended Action: Review the configuration definition of the attribute MonitorProgTimeout. Increase its value if required. Failed to terminate the monitor program. Error = Error Code The agent failed to terminate the script specified in the MonitorService attribute. Recommended Action: Stop the agent. See the Windows error code, if the problem persists. Failed to get exit code of the monitor program. Error = Error Code The agent failed to get a response from the script that monitors a specified service. Recommended Action: Verify that the exit codes returned by the script conform to VCS standards. See the Windows error code for further information. Contact Symantec Technical Support if the problem persists. Failed to enable the Privilege_Name' privilege. Error = Error Code The agent failed to enable the privilege required to kill a process. See the Windows error code for further information. Invalid Service name [service_name]. The resource definition in the configuration file contains an invalid or incorrect service name. Recommended Action: Verify that the attribute ServiceOrScriptName defined in the configuration file is the same as the display name used by SCM. Also verify that the specified service is supported by the SCM version on the host. Process agent error messages Failed to convert the argument list. Error = Error Code The agent failed to convert the argument list. This is a VCS internal error. Recommended Action: Offline and online the service group. Contact Symantec Technical Support if the problem persists. Failed to lookup the account name for the user ‘Account_Name’. Error = Error Code The agent failed to obtain the SID for the specified user. Recommended Action: Verify that the domain controller is accessible, or the specified user exists. See the error code if the problem persists.
Page 1 and 2:
Veritas Cluster Server Bundled Agen
Page 3 and 4:
Symantec Corporation 350 Ellis Stre
Page 5 and 6:
■ ■ ■ ■ ■ ■ ■ Hardwar
Page 7 and 8:
Contents Technical Support ........
Page 9 and 10:
Contents 9 Attribute definitions ..
Page 11 and 12:
Contents 11 Sample configuration ..
Page 13 and 14:
Contents 13 Resource type definitio
Page 15 and 16:
Chapter 1 Introducing VCS bundled a
Page 17 and 18:
Introducing VCS bundled agents Attr
Page 19 and 20:
Introducing VCS bundled agents Cate
Page 21 and 22:
Introducing VCS bundled agents Whic
Page 23 and 24:
Chapter 2 Storage agents This chapt
Page 25 and 26:
Storage agents DiskReservation (Dis
Page 27 and 28:
Storage agents Mount agent 27 Mount
Page 29 and 30:
Storage agents Mount agent 29 Table
Page 31 and 32:
Storage agents Volume Manager Diskg
Page 33 and 34:
Storage agents Volume Manager Diskg
Page 35 and 36:
Storage agents MountV agent 35 Tabl
Page 37 and 38:
Storage agents MountV agent 37 str
Page 39 and 40:
Storage agents MountV agent 39 Tabl
Page 41 and 42:
Storage agents VVRSnap agent 41 Sam
Page 43 and 44:
Storage agents VMwareDisks agent 43
Page 45 and 46:
Storage agents VMwareDisks agent 45
Page 47 and 48:
Storage agents VMNSDg agent 47 Agen
Page 49 and 50:
Storage agents NativeDisks agent 49
Page 51 and 52:
Chapter 3 Network agents This chapt
Page 53 and 54:
Network agents NIC agent 53 Resourc
Page 55 and 56:
Network agents IP agent 55 IP agent
Page 57 and 58:
Network agents IPv6 agent 57 The IP
Page 59 and 60:
Network agents Lanman agent 59 IPv6
Page 61 and 62:
Network agents Lanman agent 61 UNKN
Page 63 and 64:
Network agents Lanman agent 63 Tabl
Page 65 and 66:
Page 67 and 68:
Page 69 and 70:
Page 71 and 72:
Network agents Lanman agent 71 LANM
Page 73 and 74:
Chapter 4 FileShare agents This cha
Page 75 and 76:
FileShare agents FileShare agent 75
Page 77 and 78:
Page 79 and 80:
Page 81 and 82:
Page 83 and 84:
FileShare agents CompositeFileShare
Page 85 and 86:
Page 87 and 88:
Page 89 and 90:
Page 91 and 92:
Page 93 and 94:
Chapter 5 PrintShare agents This ch
Page 95 and 96:
PrintShare agents PrintSpool agent
Page 97 and 98:
PrintShare agents PrintShare agent
Page 99 and 100:
Page 101 and 102:
Page 103 and 104:
Chapter 6 Services and applications
Page 105 and 106:
Services and applications agents In
Page 107 and 108:
Page 109 and 110:
Page 111 and 112:
Services and applications agents Ge
Page 113 and 114:
Services and applications agents Ge
Page 115 and 116:
Services and applications agents Se
Page 117 and 118:
Services and applications agents Se
Page 119 and 120:
Services and applications agents Pr
Page 121 and 122:
Page 123 and 124:
Page 125 and 126:
Services and applications agents MS
Page 127 and 128:
Services and applications agents MS
Page 129 and 130:
Chapter 7 VCS infrastructure and su
Page 131 and 132:
VCS infrastructure and support agen
Page 133 and 134:
Page 135 and 136:
Page 137 and 138:
Page 139 and 140:
Page 141 and 142:
Page 143 and 144:
Page 145 and 146:
Page 147 and 148:
Page 149 and 150:
Page 151 and 152:
Page 153 and 154:
Page 155 and 156:
Page 157 and 158: VCS infrastructure and support agen
Page 159 and 160: VCS infrastructure and support agen
Page 161 and 162: Chapter 8 VCS hardware replication
Page 163 and 164: VCS hardware replication agent for
Page 171 and 172: Chapter 9 Troubleshooting bundled a
Page 173 and 174: Troubleshooting bundled agents Trou
Page 207: Troubleshooting bundled agents Trou
Page 219 and 220: Index Symbols
Page 221 and 222: Index 221 FileOnOnly agent (continu
Page 223 and 224: Index 223 Process agent agent funct
show all

Veritas Cluster Server Bundled Agents Reference Guide

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?