Veritas Cluster Server Bundled Agents Reference Guide

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204 Troubleshooting bundled agents Troubleshooting services and application agents No value specified for the ServiceName attribute. Recommended Action: Verify the ServiceName attribute defined in the configuration file is assigned a value. The password attribute has not been configured No value specified for the Password attribute. Recommended Action: Verify the Password attribute defined in the configuration file is assigned a value. Failed to get the password attribute. Error = Error Code The agent failed to decrypt the specified password. Recommended Action: Use the vcsencrypt utility to get an encrypted password. Specify the encrypted password to the Password attribute in the configuration file. Failed to convert the password attribute. Error = Error Code The agent failed to convert the password attribute. This is a VCS internal error. Recommended Action: Offline and online the service group. Contact Symantec Technical Support if the problem persists. Failed to allocate memory The agent failed to allocate the memory. This is a VCS internal error. Recommended Action: Offline and online the service group. Contact Symantec Technical Support if the problem persists. Failed to lookup the account name ‘Account_Name’. Error = Error Code The agent failed to obtain the SID for the specified user. Recommended Action: Verify that the domain controller is accessible, or the specified user exists. See the error code if the problem persists. Failed to open the SCM handle. Error = Error Code The agent failed to obtain the SCM handle. This occurs if the specified Service Control Manager (SCM) database does not exist, or the requested access is denied. Recommended Action: Verify that SCM can be run on the host. The service ‘Service_Name’ is not in stopped state The agent failed to online the service because the service was not in STOPPED state. Recommended Action: Verify the state of the service and re-issue the online command.
Troubleshooting bundled agents Troubleshooting services and application agents 205 Failed to decrypt the password The agent failed to decrypt the specified password. Recommended Action: Verify that it the password is encrypted using the VCS Encrypt utility (described in the Veritas Cluster Server Administrator's Guide.). Failed to change the user context of the service ‘Service_Name’ to ‘Domain\NameUsername.Error = Error Code The agent failed to change the user context in which the service will run. Recommended Action: See the Windows error code for further information. Failed to start the service ‘Service_Name’. Error = Error Code The agent failed to start the specified service. Recommended Action: Verify the binaries for the specified service exist, or the service is configured to run in the context of the specified user. Start the service manually if the problem persists. The service ‘Service_Name’ did not start within the specified time limit The agent failed to online the service within the time specified in the DelayAfterOnline attribute. Recommended Action: Verify the state of the service in the SCM. If the state of the service is START PENDING, increase the time specified in DelayAfterOnline attribute. If the problem persists, start the service manually. Failed to wait for the service ‘Service_Name’ to start. Error = Error Code The agent did not wait for the service to start. This is a VCS internal error. Refer to the documentation specific to the service to determine the cause. Failed to get the user context of the running service ‘Service Name’. Error = Error Code The agent failed to obtain the information about the user in whose context, the specified service will run. Recommended Action: Verify that the user exists, or the domain controller is accessible. See the error code if the problem persists. Failed to get the SID for user ‘DomainName\Username’ The agent failed to obtain the SID for the specified user. Recommended Action: Verify that the domain controller is accessible, or the specified user exists. See the error code if the problem persists. The service ‘Service_Name’ is not running under the context of user DomainName\Username
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Veritas Cluster Server Bundled Agen
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■ ■ ■ ■ ■ ■ ■ Hardwar
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Contents Technical Support ........
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Contents 9 Attribute definitions ..
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Contents 11 Sample configuration ..
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Contents 13 Resource type definitio
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Chapter 1 Introducing VCS bundled a
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Introducing VCS bundled agents Attr
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Introducing VCS bundled agents Whic
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Chapter 2 Storage agents This chapt
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Storage agents DiskReservation (Dis
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Storage agents Mount agent 27 Mount
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Storage agents Mount agent 29 Table
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Storage agents Volume Manager Diskg
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Storage agents Volume Manager Diskg
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Storage agents MountV agent 35 Tabl
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Storage agents MountV agent 37 str
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Storage agents MountV agent 39 Tabl
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Storage agents VVRSnap agent 41 Sam
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Storage agents VMwareDisks agent 43
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Storage agents VMwareDisks agent 45
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Storage agents VMNSDg agent 47 Agen
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Storage agents NativeDisks agent 49
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Chapter 3 Network agents This chapt
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Network agents NIC agent 53 Resourc
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Network agents IP agent 55 IP agent
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Network agents IPv6 agent 57 The IP
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Network agents Lanman agent 59 IPv6
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Network agents Lanman agent 61 UNKN
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Network agents Lanman agent 63 Tabl
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Network agents Lanman agent 71 LANM
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FileShare agents FileShare agent 75
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PrintShare agents PrintSpool agent
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PrintShare agents PrintShare agent
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Chapter 6 Services and applications
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Services and applications agents In
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Veritas Cluster Server Bundled Agents Reference Guide

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