Veritas Cluster Server Bundled Agents Reference Guide

Veritas™ Cluster Server Bundled Agents Reference Guide - Symantec Veritas™ Cluster Server Bundled Agents Reference Guide - Symantec

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196 Troubleshooting bundled agents Troubleshooting FileShare agents Recommended Action: Verify the configuration file for the specified share name. Path mismatch for share share_name The specified path name is already shared. Recommended Action: Verify that the share name does not already exist on the network. If the share does not exist, contact Symantec Technical Support. System error occurred for folder folder_name Error [Error_code] Recommended Action: See the Windows error code for more information. Contact Symantec Technical Support if the problem persists. FileShare Error : The Server service is not available The agent requires the Server service to be started before it can bring the resource online. Recommended Action: Verify that the Server service is running properly. Permissions error occurred for folder folder_name Error [error_id] Recommended Action: See the corresponding error_id for more information. Error ID 6 denotes a mismatch in the configured permission and the actual permission for the folder share. Error ID 7 denotes an error while matching the configured permission and actual permission for the share. Share name share_name contains invalid characters The specified share name contains invalid characters. Recommended Action: Make sure the specified share name does not contain special characters (\, /, :, *, ?, , |). CompositeFileShare agent error messages Attribute value(s) invalid for attr_name The specified attribute name has an invalid value. Recommended Action: Verify the configuration file and make sure the correct attribute value is specified. Failed to open folder folder_name [ErrorType:Error Code] The agent failed to open the folder specified in the ShareName attribute. Recommended Action: Verify whether the specified folder exists. Check the permissions for the folder. Folder folder_name (\\\\system_name\\share_name) already shared The specified folder name is already shared.

Troubleshooting bundled agents Troubleshooting FileShare agents 197 Recommended Action: Verify the configuration file for the specified ShareName. Failed to share folder folder_name as (\\\\system_name\\share_name) [ErrorType:Error Code] The agent failed to share the specified folder. Recommended Action: Verify the configuration file for the specified ShareName. MaxUsers for share share_name is less than configured The number of users authorized to access a share is less than the number of users specified in the MaxUsers attribute. Recommended Action: Make sure the number of users authorized to access a share and the number of users specified in the MaxUsers attribute is same. Failed to unshare folder folder_name as (\\\\system_name\\share_name) [ErrorType:Error Code] The agent failed to unshare the specified folder. Recommended Action: Verify the configuration file for the specified share name. Path mismatch for share share_name The specified path name is already shared. Recommended Action: Verify that the share name does not already exist on the network. If the share does not exist, contact Symantec Technical Support. Composite FileShare Error : The Server service is not available The agent requires the Server service to be started before it can bring the resource online. Recommended Action: Verify that the Server service is running properly. Permissions error occurred for folder folder_name Error [error_id] Recommended Action: See the corresponding error_id for more information. Error ID 6 denotes a mismatch in the configured permission and the actual permission for the folder share. Error ID 7 denotes an error while matching the configured permission and actual permission for the share. Share name share_name contains invalid characters The specified share name contains invalid characters. Recommended Action: Make sure the specified share name does not contain special characters (\, /, :, *, ?, , |).

196<br />

Troubleshooting bundled agents<br />

Troubleshooting FileShare agents<br />

Recommended Action: Verify the configuration file for the specified share name.<br />

Path mismatch for share share_name<br />

The specified path name is already shared.<br />

Recommended Action: Verify that the share name does not already exist on the<br />

network. If the share does not exist, contact Symantec Technical Support.<br />

System error occurred for folder folder_name Error [Error_code]<br />

Recommended Action: See the Windows error code for more information. Contact<br />

Symantec Technical Support if the problem persists.<br />

FileShare Error : The <strong>Server</strong> service is not available<br />

The agent requires the <strong>Server</strong> service to be started before it can bring the resource<br />

online.<br />

Recommended Action: Verify that the <strong>Server</strong> service is running properly.<br />

Permissions error occurred for folder folder_name Error [error_id]<br />

Recommended Action: See the corresponding error_id for more information. Error<br />

ID 6 denotes a mismatch in the configured permission and the actual permission<br />

for the folder share. Error ID 7 denotes an error while matching the configured<br />

permission and actual permission for the share.<br />

Share name share_name contains invalid characters<br />

The specified share name contains invalid characters.<br />

Recommended Action: Make sure the specified share name does not contain special<br />

characters (\, /, :, *, ?, , |).<br />

CompositeFileShare agent error messages<br />

Attribute value(s) invalid for attr_name<br />

The specified attribute name has an invalid value.<br />

Recommended Action: Verify the configuration file and make sure the correct<br />

attribute value is specified.<br />

Failed to open folder folder_name [ErrorType:Error Code]<br />

The agent failed to open the folder specified in the ShareName attribute.<br />

Recommended Action: Verify whether the specified folder exists. Check the<br />

permissions for the folder.<br />

Folder folder_name (\\\\system_name\\share_name) already shared<br />

The specified folder name is already shared.

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