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Veritas Cluster Server Bundled Agents Reference Guide

Veritas™ Cluster Server Bundled Agents Reference Guide - Symantec

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192<br />

Troubleshooting bundled agents<br />

Troubleshooting network agents<br />

Lanman agent error messages<br />

Virtual server name specified in the configuration is invalid (Virtual <strong>Server</strong><br />

Name)<br />

The virtual server name exceeds the limit of 16 characters, or it contains invalid<br />

characters.<br />

Recommended Action: Verify that the NetBios name is less than sixteen characters,<br />

and that is does not contain any of the following characters: /\:*?"|=.<br />

Virtual name already exists in the network<br />

The specified virtual name already exists in the network.<br />

Recommended Action: Verify the VirtualName attribute defined in the<br />

configuration file is assigned a unique value.<br />

Failed to update DNS entry (error_type:Error Type, error_code:Error Code)<br />

The agent failed to update the DNS entry.<br />

Recommended Action: Verify the DNS server is alive, and the reverse lookup zone<br />

is configured.<br />

FailedtoupdateComputeraccountinActivedirectory(error_type:Error Type,<br />

error_code: Error Code)<br />

The agent failed to add the computer account to the Active Directory.<br />

Recommended Action: Verify whether the user, in whose context the <strong>Veritas</strong> Helper<br />

Service runs, has the required permissions.<br />

Failed to register Virtual server name to Netbios (error_type:Error type,<br />

error_code: Error Code)<br />

The agent failed to register the virtual server name with the NetBios.<br />

Recommended Action: Verify whether the virtual name is already configured. Run<br />

nbtstat - n to check NetBios bindings. Contact Symantec Technical Support if the<br />

problem persists.<br />

Failed to start the ‘<strong>Veritas</strong> <strong>Cluster</strong> <strong>Server</strong> Helper’ service. (error_type: Error<br />

Type, error_code:Error Code)<br />

The agent failed to start the specified service.<br />

Recommended Action: Verify whether the service is installed on the node. Also<br />

verify whether the user, in whose context the service will run, has the required<br />

permissions.<br />

IP address specified for MultiNetInfo is invalid (entry=IP Address)<br />

Invalid IP address specified in the MultiNetInfo attribute.

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