Veritas Cluster Server Bundled Agents Reference Guide

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Troubleshooting bundled agents
VCS logging
VCS logging
VCS generates two error message logs: the engine log and the agent log. Log file
names are appended by letters. Letter A indicates the first log file, B the second,
C the third, and so on.
The agent log is located at %VCS_HOME%\log\agent_A.txt. The format of agent
log messages is:
Timestamp (Year/MM/DD) | Mnemonic | Severity | UMI | Agent Type | Resource
Name | Function | Message Text
The agent log message components are defined as follows:
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■
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Timestamp: the date and time the message was generated.
Mnemonic: the string ID that represents the product (for example, VCS).
Severity: levels include CRITICAL, ERROR, WARNING, NOTICE, and INFO (most to
least severe, respectively).
UMI: a unique message ID.
Message Text: the actual message generated by VCS.
A typical agent log resembles:
2004/03/02 16:34:07 VCS WARNING V-16-10051-5008
NotifierMngr:ntfr:monitor:Expected correct SNMP and | or SMTP
options
Troubleshooting storage agents
Storage agents comprise the Volume Manager Diskgroup agent and MountV agent.
Note: In case of a NetApp storage environment, the Logical Unit Numbers (LUNs)
on the NetApp Filer are made highly available by the NetApp Filer and NetApp
SnapDrive agents instead of the VMDg and MountV agents respectively. Refer to
the application-specific VCS implementation guides for more information on
these agents.
Disk Reservation agent error messages
No arguments
This is a VCS internal error.
Recommended Action: Contact Symantec Technical Support.