Talking

When filtering feedback, thebest thing to do is put it intotwo categories. The first isfeedback on your job, howyou perform and what you’vesaid. Some of this will beunreasonable and some ofthis you may want to respond to, but resist the temptation for now.Most of these will at least tell you something you can work on oryou may just disagree with, and that’s fine too.The second category should be those comments that attack youpersonally - they may criticize your physical appearance, your sexualityor even your family. These are usually trolls and should beignored completely. Even if they aren’t trolls and someone commentson the shape of your nose, there isn’t much you can do aboutit, so ignore it. Attacks on family are rare, but I have seen them andsuffered from them in the past. It’s not nice, but unless you thinkthere is a serious threat, these are also best left ignored or at thevery least reported via the site or social media service you use. Almostall sites and social media have ways of reporting abuse, sotake them seriously. The mute button on Twitter is particularlyuseful as it not only saves you from seeing anything the person saysbut also doesn’t alert them to the fact that you aren’t.It is widely accepted that most trolls are looking for attention - don’tgive it to them and eventually they will get tired of trying and stop.If you do suffer from explicit threats then ensure you take it further,treat it seriously and do something about it, but never reply anddon’t attack back.73