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BUSN 258 Week 8 Final Exam 2/uophelp

BUSN 258 Week 8 Final Exam 2 (Devry) For more course tutorials visit www.uophelp.com 1. Question : (TCO 1) The first step to reduce waiting time is to: 2. Question : (TCO 2) Communication turnoffs often occur when employees are ignorant of: 3. Question : (TCO 3) Small companies can compete against larger ones if they offer:

BUSN 258 Week 8 Final Exam 2 (Devry)
For more course tutorials visit
www.uophelp.com

1.
Question :
(TCO 1) The first step to reduce waiting time is to:


2.
Question :
(TCO 2) Communication turnoffs often occur when employees are ignorant of:


3.
Question :
(TCO 3) Small companies can compete against larger ones if they offer:

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18.Question :(TCO 10) Feedback is a form of:19.Question :(TCO 10) Which of the following strategies is NOT a great method of soliciting feedback?20.Question :(TCO 12) Positive language conveys more of what than negative language?21.Question :(TCO 12) A good strategy with an angry customer is:22.Question :(TCO 6) Assertiveness and abrasiveness are:

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