BUSN 258 Week 8 Final Exam 2/uophelp
BUSN 258 Week 8 Final Exam 2 (Devry) For more course tutorials visit www.uophelp.com 1. Question : (TCO 1) The first step to reduce waiting time is to: 2. Question : (TCO 2) Communication turnoffs often occur when employees are ignorant of: 3. Question : (TCO 3) Small companies can compete against larger ones if they offer:
BUSN 258 Week 8 Final Exam 2 (Devry)
For more course tutorials visit
www.uophelp.com
1.
Question :
(TCO 1) The first step to reduce waiting time is to:
2.
Question :
(TCO 2) Communication turnoffs often occur when employees are ignorant of:
3.
Question :
(TCO 3) Small companies can compete against larger ones if they offer:
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(TCO 8) One problem with not seeing the person you are talking to is:14.Question :(TCO 9) How far from your mouth should the telephone mouthpiece be?15.Question :(TCO 8) To end a call:16.Question :(TCO 10) Customer dissatisfaction with a firm's phone call handling stems from:17.Question :(TCO 10) Open communication occurs best when:
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