Husbankens bostøtte og kommunenes saksbehandling

9reduction in the amount of local work with applications. This is in partbecause even electronic applications require documentation to behanded in or sent physically to the local administration.Suggestions for improvement: Case officers generally see the needto simplify the housing allowance system, particularly to the effectthat conditions concerning the residence with respect to size, technicalstatus, loans etc., should not vary between different groups ofapplicants. A possible change towards monthly rather than fourmonthlyacceptance of new applications is welcomed. Some arehowever concerned that this may require increased capacity.By and large case officers feel that the maximum income limits oughtto be higher and that the amount awarded to each applicant could wellbe larger.NIBR-rapport: 2007:4