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Executive Summary for the 2013 B&F Customer Satisfaction Survey
Executive Summary for the 2013 B&F Customer Satisfaction Survey
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High-Level Results – B&F Customer Satisfaction Survey 2009, 2011 & 2013Student Admin. System 7.96 6.58 -1.38U-M Computer Showcase 7.90 7.70 -0.20Donor & Alumni Relationship Tool 6.7 6.26 -0.44Customer Satisfaction Survey Team –2013, Exec Summary Page 14 May <strong>17</strong>, 2013
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