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REEFER INDUSTRYReefer monitoring - cost or revenue?Some reefer service providers appearto be focusing on leverage datato lower costs, rather than askingtheir customers to pay an additional feefor remote reefer monitoring services.WorldCargo News has previously reportedthat shippers are not willing topay extra for remote monitoring tomake sure the service they are paying foris actually delivered. Canadian NationalRail (CN) has just announced a C$20Minvestment in the expansion of its coldsupply chain reefer capacity that focuseson service, rather than revenue.The investment includes 200 newdomestic 53ft reefer containers, and 32power packs to move 40ft internationalmarine reefers to and from CN-servedports on its intermodal trains. These arelarge units that can power up to 17 x40ft reefer containers at a time.Truck rivalsJJ Ruest, executive vice-president andchief marketing officer, said the investmentis aimed at winning business fromtrucking. “CN was the first railway tointroduce highway-to-rail conversionof reefer service in trans-border markets.Our high-quality cold supply chainservice has been embraced by the marketplace.We are now adding capacity togrow and help Canada’s food processingindustry gain and maintain access to newdomestic and international markets.”CN’s reefer customers include meatproducts producer Maple Leaf Foodsand frozen food and vegetable giantMcCain Foods. Both companies requirehigh cold chain standards and CN is delivering“robust remote monitoring ofinterior container temperatures”. TheC$20M investment includes a reefermonitoring system from Orbcomm thatwill provide data to a dedicated CNreefer “desk team”.Rather than try and market reefermonitoring services, CN is focusingon its “superior exception managementservices” in the reefer area. The railroadconfirmed that the Orbcomm system isconnected to CN through the cellular,and not a satellite, network. A spokesmansaid the system is “for enhancinginternal monitoring capability” as partof its “protective program” and is workingwell.Solid marketCN’s move confirms what reefer monitorsuppliers have been reporting – thehot market for reefer monitoring technologyright now is driven by carriers,terminals, railroads and trucking companiesthat understand the value of combinedreefer and telemetry data to lowercosts and improve service.Reefer providers are starting to getsmarter about using data to address costs.A terminal operator that handles significantreefer business for Maersk Line saidthe carrier is now looking a lot closer athow and when its containers use power,with a view to running the reefers asmuch as possible during off-peak periods,to lower power costs. Maersk wantsto share in the savings, of course, and thispresents a challenge to the terminal operator.It has long been known that someshippers use the container terminal todraw down the temperature of “hotloaded” frozen or chilled cargo, often usingmore power than is covered by anaverage daily charge. This scenario, saidthe terminal operator, has to also beconsidered by carriers looking to implementusage-based power charging.It was Maersk Line that took the significantstep of installing a GSM-basedreefer monitoring system on its ownreefer fleet, but it does not appear to bepromoting “value-added” monitoringservices for a fee to the same extent asit was last year.In a statement to WorldCargo News,Maersk said it “continues to monitor allreefer cargo as previously. Agreementson enhanced monitoring have been inplace with some customers for sometime”. There have been reports thatMaersk is pulling back from installingremote wireless modems on every singleone of its reefer containers, but theCharging for reefer monitoring servicesis proving more difficult than generatingvalue from reefer data itselfcarrier said modems are installed on “thereefers in scope and are installed on allnewbuild containers”.The market appears to be at the pointwhere carriers, shippers, terminals andother parties in the supply chain are gettingto grips with how to use the datathese systems generate, and there aremany possibilities. In the trucking industry,some refrigerated truck operatorshave found that combining a door sensorwith the monitoring system, so thereefer machine can be shut off wheneverthe door is open, generates enough fuelsavings to pay the monthly fee for monitoringservices, while at the same timemeeting the customers’ requirement fordata.“There is a clear market trend towardsinvestigating possibilities around ‘intelligentreefers’, and several lines are nowembarking on the journey. It is still earlydays, and customer feedback so far hasbeen positive,” added Maersk Line. Scame’s Italian optionItaly-based Scame Parre SpA offers arange of products for reefer containers,including various designs of plugs,sockets and distribution panels, for shipboardand portside applications. It hasnow come up with a remote monitoringsystem, called AMR (AutomatedMeter Reading), which is being trialledin Trieste, Livorno and Montevideo.One of the terminals has already decidedto purchase a large number of AMRunits on the basis of the trial results, saidAndrea Guerreschi, product director forthe OEM sector.The AMR has already been introducedin a number of non-marine applications,including charging stationsfor electric cars, and has won a numberof industry awards for Scame Parra.The WiFi-enabled AMR allows thereefer terminal manager to analyse thenetwork for current and power consumption,and read all local data in realtime. It automatically checks temperatureat pre-set intervals, as well as monitoringkey components, including fuseand earth checks. It is also possible tomonitor operating peaks, to avoid penaltiesdue to low power factors. Statusreports and alarm messages can be sentby email or SMS. The software is scalableto each customer’s requirements.The company is in discussions witha potential customer in South America.June 2015 31

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