2010 AnnuAl RepoRt - The Denver Hospice

2010 AnnuAl RepoRtcomfort, compassion and expertise since 1978

John HoranWith masks fromChairmaneveryone from Michelle Obama,Harrison Ford, Dustin Wayne Hoffman G. nielsen and John Elway tosports teams, entertainers treasurer and and renowned Vice Chairman artists, the7th edition of The Mask Mickey Project Ackerman raised $600,000.Vice ChairmanNew in 2010 was the Wall of Heroes featuring masksfrom police, firefighters,DennismilitaryHellingand other heroes in ourVice Chairmancommunity and across the nation. The families of fallenheroes, Navy SEAL Adele Danny phelan Dietz and Navy SeamanChristopher Anderson, Secretary were among those who honoredtheir sons by creating masks.David AlexanderThe Mask Project William Gala drew Bishop 1,200 to Cherry CreekShopping Center where DeVita HealthOne Bruce was the title sponsorand community leaders M Allan Bonnie Frank and David Mandarichand John and NancyDr. GarySevo wereFriedlandgala co-chairs. MediaJennifer Alvarado Gellersponsors included Fox 31 News, KYGO, The DenverJosh HanflingPost and 5280.peggy larson FullerSteven Chotin, CEO Susan of law The Chotin Group, raised$92,000 for his Scott mask lowery by Denver artist CharlesWooldridge titled Liftingevi Makovskythe Weight. Over the years,Don oberndorfmasks commissioned by Chotin have raised more thanRobin Rich$350,000 for hospice care.lew SapiroDr. David ScanavinoStan SenaRobert Shawlisa SimonDr. Michael WassermanBoard of Directorshelps ‘lift the weight’ off those facing their ownupports their families and loved ones as well.”

tHe MASK pRoJeCt 2010 SponSoRSTitle SponsorHealthoneHost & Venue SponsorCherry Creek Shopping CenterGallery Sponsorsour missionKeyBank FoundationMDC Richmond AmericanHomes Foundationlouann & Micky Miller &is to encircleFamilyPlatinum Sponsorsthose facingMickey Ackerman & RichardGilmartinBeverage Distributorsadvanced illnessthe Chotin Foundation-RobinChotin and Steven ChotinClearChoice Dentalwith unprecedentedImplant CentersHoran & McConatyScott & texie lowerylevels of comfort,occasions by SandyDavid Scanavino, MDcompassion Bea taplin andGold SponsorsAlvarado DevelopmentMatthew AuttersonBrownstein Hyatt Farber &Schreck llpthe Courtenay C. & lucypatten Davis Foundationexpertisethe Cross H Foundation, Bill &Michele Bergnerehrhardt Keefe Steiner &Hottman p.C. (eKS&H)Friends of the Denver Hospicethe Gart FamilyIron & Metals, Inc.Kaiser permanente Foundationpeggy, John & David larsonlockton Companies, llCpremier Medical CorporationRed Robin Gourment Burgers,Inc.pBJ Reece FamilyRobin RichSenior Care of Colorado, pCSouthwest AirlinesSpectrum RetirementCommunitiesStarz entertainmentWells Fargo FoundationBronze SponsorsArgonaut liquorellen Bellerpat BowlenCoBiz FinancialColorado Capital BankConfidence PlumbingCompany, Inc.Delta Dental of ColoradoForestCity Stapleton, Inc.Fransen pittman GeneralContractorsDr. Gary & Jan Friedlandlinda & Christopher Hansonthe IMA Financial Group, Inc.Imprints Wholesale Inc.levine/Schuster FamilyAndy levy and Renee levyedie & Mort Marks & FamilySue Miller & Harold CohenMMS - A Medical SupplyCompanyJanet MordecainAI Shames MakovskyDonald oberndorfSteven & Maggie parkerproject one IntegratedServices, llCRollins productionSage Foundationlola & Rob SalazarMeyer Saltzman & Geri BaderSaltzmanBev SloanSprint nextelthe Strear Family FoundationThanks to our In-Kind Sponsorsand Other SupportersAmusematteAnheuser BuschBouquetsBrookdale Senior livingBrooks BrothersCentral parkingcomfort, compassion and expertise since 1978Steve Creceliusthe Denver HospiceVolunteersevent Rentseye Candy GraphicsMalcolm FarleyFired up for KidsFrederic printingMichael Gass, Ceo,united launch AllianceBarbara GrimmHyde park JewelersJay’s ValetSharon linhart,linhart public RelationsMaximum talentMoA ArchitectureMorse Family FoundationRejuvenate! At the Centerfor Cosmetic Surgery -Dr. Andrew Wolfe &Dr. Steven VathReggie RiversSephora’s710th Security Forces unit,Buckley AFBStarbucks CoffeeBilly thompsontop Rock InvestmentsVukalibby Weaver, FoX 31Young professionalsof the Denver HospiceThe Denver Hospice thanks Colorado photographer John Fielder for his images. www.johnfielder.com

our Dear physicians Friends,Colorado What will a year! you We find put a the team finishing of physicians touches on more our state-of-the-art experienced in Inpatient hospice Care and Center palliative at Lowry care. andns not launched only make new technology house calls to better but serve care our for patients our patients and families. in assisted living facilities, skilledities,OurhospitalsdedicatedandstaffTheplannedDenvereveryHospicedetail ofInpatientthe Care CenterCare Center.– from its high-tech features to ensuring it hasthe comforts of home.“After working in the Mother Teresa’s home for the Destitute andOne of our patients who watched the building Dying go in up Calcutta, saw it I as knew a peaceful my calling. place Working where with she those would at spend theher final days. It is heartfelt stories like these end that of their spur life us is toward a very sacred our goal and of humbling raising $21 experience million for which bothI cherish, for the time is rich with life itself.”the Care Center and our programs.Dr. Beth MazzolaWith 10,000 Baby Boomers turning 65 every Physician day, The at The Denver Hospice is poised to meet the needs of thegraduate of Michigan State UniversityBaby-Boom generation. Our mission is even more imperative in Denver – the Baby Boomer Capital of theU.S. which has a higher than average Baby Boom population.“It is extremely rewarding to help relieve pain and other physicalWe also rolled out our electronic medical recordssymptomsto 127thatfieldpatientsstaff.faceOurduringelectronicthis difficultmedicaltimerecordsin theiralloweveryone, including our CareLink after-hours lives. team, I also to enjoy have being up-to-date part of information a committed on team each of professionalspatient’s careand family concerns.from all disciplines to help support and guidepatients and families through their difficultWe came through 2010 with a slim operating margin despite journeys reductions and in to Medicare address hospice other suffering reimbursements such asand costly new regulations. Our advocacy to Congress and emotional, beyond will spiritual continue and as other we convey distress.” our messagethat hospice not only helps families but saves the Medicare Dr. system Jim Bridges money.Medical Director, Inpatient Care Center at Lowry,eft to right, Community Beth Mazzola, support Brendan helps Flynn, keep us strong and sustaining. Our graduate Caring of Vanderbilt for the Future University Capital and the Campaign University of foren Grabowski, the Care Rebecca Center Resnik, raised David Koets $7 million and our 7th edition Mask Arkansas Project for raised Medical $600,000. SciencesDespite challenging times, our mission of offering comfort, compassion and expertise continues. In familyareas of surveys, medicine 98 that percent require said the they spectrum would recommend of expertise and The commitment Denver Hospice that to end-of-life others. We care are necessitates. thankful for We your areltitude commitment of challenges, to both help at people the bedside in our and community in the healthcare at a critical environment time – the in last which years we provide of life. this care. When allres have been exhausted or failed, we ironically feel that we fail our patients, but the failure comes by not providingd-of-life care. There is no greater reward than experiencing and participating in the work of the interdisciplinarying togetherJohn Horanto bring dignity and comfort toBevbothSloanthe patient and their loved ones with unprecedented expertise andhe care we provide.”cer, graduate Board of the Chairman University of Colorado Health Sciences Chief Center Executive Officer

How you can help...“This work, of great intensity and great reward, makes adifference in peoples’ lives. That is why I became a physician.”Dr. Rebecca ResnikMedical Director at The Denver Hospice and our Pathways Palliative Caregraduate of the George Washington University School of MedicineWrite or email your“Hospice care affords me the oportunity to play a role in caringfor individuals and their families during a most crucial time intheir congressional lives. That is a privilege I representativesam thankful for each day.”Dr. Brendan FlynnPhysician at The Denver Hospicegraduate of the Philadelphia College of Osteopathic Medicineand senators urging them“Suffering and compassion, pain and peace, loneliness and love,personal stories and family stories live distilled. Hospice care isthe mostto helprewardingstoptime IMedicarehave spent in my medical career.”Dr. Steven GrabowskiPhysician at The Denver Hospicegraduate of the University Of North Dakota School Of Medicinecuts for hospice.“As a palliative care physician, I feel honored and priviledgedto know patients and families faced with advanced illness.What sustains me in this work, beyond alleviating pain anddiscomfort, is helping patients understand their illness and thechoices before them. Through learning what’s truly importantto patients, I find meaning in supporting their decisions, so thatthey can live well and enjoy the best quality of life possible.”Dr. James WillettPhysician at The Denver Hospicegraduate of the University of Pennsylvania School of MedicineDid you know... that people can receive PathwaysPalliative Care in their homes while continuing toreceive active treatment for their illness? We offerexpertise in symptom management while workingwith each patient’s own physician.The Life Quality Institute was founded by The DenverHospice in 2003 to educate future and practicinghealthcare professionals and the public about palliativecare and end-of-life challenges. In 2008, LQI becamean independent nonprofit, but maintains a closerelationship with The Denver Hospice. In 2010, LQIdelivered clinical training to 1,500 medical, nursing,and physician assistant students, many of whomfollowed staff of The Denver Hospice to learn abouthospice care first hand. In addition, LQI deliveredhigh-quality education to more than 4,000 practicingprofessionals and 2,000 community members ontopics including advance care planning, caregiving,communication, hospice and palliative care.

Honoring Veterans2010 HIGHlIGHtS• We gave hospice care to 3,170 mothers, fathers,One spoke of being a P.O.W.sisters,in a Germanbrothers,camp duringchildrenWWIIandafterother familybeing shot down on his 25thmembersmission flyingin 2010.a B-17. Another showedoff the model airplanes he had built. And another spoke of Paris’beauty when he was stationed• Eachtheredayduringwe carethe war.for more than 540 hospiceThose were just a few of the patients conversations and their that families. took place betweenveterans living in the VA Nursing Home at Fitzsimons and airmenof the 710th Security Squadron • 210 based Pathways Buckley Palliative Air Force Care Base. patients were inour care each day.“The Denver Hospice deals a lot with veterans and we wanted todo something to honor veterans• 357 volunteersfor MemorialprovidedDay,”27,616said Seniorhours of serviceAirman Lyndee Banister, whovaluedrecruitedat $722,855.members of the 310th SpaceWing to participate in a Memorial Day observance. “We had anoverwhelming response from• Twentyairmen whofivewantedpercentto attend.”of our patients areThe Memorial Day and Veterans military Day veterans. observances We were are the sponsored preferred hospiceby The Denver Hospice where provider 25 of percent the Veterans of our Administration.patients aremilitary veterans. The Denver Hospice in 2010 launched “We HonorVeterans” to help meet the • unique We spend needs $1.3 of veterans. million on indigent care andsupporting services over and above whatinsurance pays.World War II veteran Ned Nicholls, who was a B-17 bombadier on 24 successfulmissions, describes his experiences to Sgt. Tracey Lee and his daughter, Lindsey.On his 25th mission, Ned was shot down and held as a prisoner of war.• The Denver Hospice Inpatient Care Center caredfor 752 patients needing complex care.• The Denver Hospice Grief Center served morethan 3,600 adults through private counseling,support calls, and grief support groups.Children receive specialized grief counselingin Footprints.Staff Sgt. Christopher Lavin hands out poppies to• We employed 383 full- and part-time employeesresidents of the VA Nursing Home at Fitzsimons.and operated on a $40.1 million budget.

our AwardsA Veteran’s StoryPaul Cavolt rode out three hurricanes in the U.S. Navy andhad one of his photos published in Life magazine in 1955.“We are honored and humbled.I am extremely proud thatU.S. Navy” spelled out in debris from the Pacific storm.The Denver Hospice is“They sent us in to do hurricane relief and deliver breadand recognized canned goods.” for our contributionsPaul to taught the community himself photography as before we joining honor the Navy.Dr. King’s memory and the goalsto which he dedicated his life.”“This is a photo I took following Hurricane Janet,” said Paul,pointing to his photo of rooftops with the words “Thank You,“Photography was a hobby before I went into the service soI studied up a storm and became a photographer,” said Paul.“While in the Navy, I got to use some of the finest equipmentavailable.”– Bev Sloan, CEOHe rode out three hurricanes, admitting some were scary attimes. “You had to have faith in the ship and when we wentinto port our ship was beat up and battered.”Paul and his wife of 52 years, Janet, moved to Colorado in1970 after vacationing from their Philadelphia home andfalling in love with Colorado.“We moved out here for one basic reason – those great bigpurple mountains,” said Paul, who wants to be rememberedas a good husband, father and storyteller. “We’ve backpacked,CEO we’ve Bev fished, Sloan accepts we’ve the day-packed. Martin Luther There’s King Jr. still Business a thousandSocial Responsibility Award from former Denver First Ladypictures Wilma I want Webb to and take U.S. but Sen. my Michael whole Bennet. ride has been excellent.”The Denver Hospice received the 2010Martin Luther King Jr. Business SocialResponsibility Award honoring thelegacy of the slain civil rights leader.Janelle McCallum, Chief ClinicalOfficer, who marked her 20thanniversary with The DenverHospice, received the 2010Colorado Spirit of Hospice Awardfrom the Colorado Center forHospice and Palliative Care.Janet Mordecai, benefactor of The DenverHospice and former board member, receivedthe state’s Outstanding PhilanthropistAward for her contributions to The DenverHospice, the Denver Botanic Gardens,University of Colorado Nursing School andthe American Cancer Society.Paul Cavolt shows his photothat appeared in Life magazine.Cherry Creek Shopping Center, which hashosted The Mask Project since 1998, was afinalist for the Denver Business Journal’sPartners in Philanthropy Award.

ouR CApItAl QuAlItY CAMpAIGn ReSultS2010 patient StatisticsIn 2010, we launched our first ever capital campaign –Caring for the Future – to raise $21 million for constructionof The Denver Hospice Inpatient Care Center at Lowry andour hospice and palliative care programs.Where our patients call homeThe 61% campaign are cared began for in their with own homes lead gifts from The Daniel andJanet 39% Mordecai in assisted living, Foundation, skilled nursing The Courtenay C. and Lucyfacilities & hospitalsPatten Davis Foundation, and The Daniels Fund.A total of 751 patients came to ourInpatient Care CenterThe spirit of Caring for the Future is personified in thededication and commitment of our campaign cabinet ledby co-chairs Steve Farber, Walter Isenberg and Skip Miller.Their leadership is leveraged by contributions of TheDenver Hospice board of directors and more than $250,000in employee donations.Patients by County36% Arapahoe32% Denver13% Jefferson9% Adams6% Other Counties4% DouglasCo-Chairs from left to right,Walter Isenberg, Steve Farber, Skip Miller“There are many fundraisingefforts in Denver, but there is aspecial level of impact one canfeel when contributing to TheDenver Hospice. It carries extrameaning because it is so vitalto families at such a sensitivetime in their lives.”– Skip Miller“Despite all those who havebeen touched by end-of-life orpalliative care, hospice is stilla cause new to many. It hasbrought me 41% great Cancer honor to sharemy story in 18% order Other to introduceothers to the 13% amazing Heart disease work ofThe Denver 10% Hospice, Lung disease its staff,and its volunteers.” 8% Debility– Walter 8% Isenberg Dementia2% Neurological diseases2010 HospiceAdmissions by Disease“The Denver Hospice is acommunity treasure. It cannotbe taken for granted. It is ourcivic duty to ensure that ourcitizens have this most trusted,and most valued service forgenerations to come.”– Steve Farber

We Architect had a vision Renderings of what a care our center Care Center should be... so we built one.2010 FInAnCIAlS2010 Revenues –$44.1 million totalThe Vision... architect renderingsMedicare (for patients over 65) .....74%Medicaid. .......................12%private Insurance/HMo. ...........13%Self-pay ..........................1%2010 Expensesprogram expenses ................86%Administration expenses ...........12%Fundraising . ......................2%Examples of services & suppliesincluded in the hospice benefitnursing Staff ..............$11.6 millionSocial Workers/Chaplains ....$2.6 millionpharmacy .................$1.9 millionDurable medical equipment . $1.7 millionIV therapy ...................$600,000Medical supplies .............$400,000The Reality... Our Care Center2010 In ReviewOur Community CareIn fiscal year 2010, we spent $1.3 million on patient careand services over and above what insurance, Medicare andMedicaid paid. As a leading non-profit serving a nine-countyarea, we never turn anyone the Denver away for Hospice lack of ability Inpatient to pay.Care Center at a glance . . .Our PatientsWe were there for 4,650 • Mordecai hospice and Foundation palliative nurses care Station patientsand families whom we • had the the Courtenay privilege C. of and serving in 2010.We saw a 5 percent increase lucy patten in our Davis patient Foundation numbers Wing – atestament to our mission of offering comfort, compassion and• 24 private suites with patiosexpertise, as we’ve done since 1978.• Family dining and day roomsHelping ChildrenOur Footprints Children’s • Central Grief Denver Center location has continuedour Children’s Anticipatory • Hydro-therapy Grief program, spa which givesone-on-one grief counseling to children dealing with the• Memorial gardens and fountainsimpending loss of a loved one. We provided 386 children’sgrief visits to 93 children in 2010.Art Therapy• Bill Daniels Veterans Wing• Chapel, education center and library(303)418-3000Our Grief Center art 8299 therapists e. lowry provided Blvd. 802 art therapysessions to 196 patients Denver, and Colorado bereaved 80230 family members.Art therapy allows many of our patients to express complexaspects of their experience that they can’t always putinto words.

10 Bright Spots of 20101. Watching construction of our Care Center rise from dirt to reality.2. Working with many Colorado artists to create an art gallery to make our CareCenter special.3. Welcoming the chairs of our Caring for the Future capital campaign –Steve Farber, Walter Isenberg and Skip Miller.4. Building our strong relationships with such healthcare partners asKaiser Permanente, HealthOne, New West Physicians, the VeteransAdministration and the Anschutz Medical Campus.5. Being featured in Rocky Mountain PBS’ documentary Living withDying with our patients’ stories and interviews with our experts.6. Michelle Obama’s mask in The Mask Project which sold for $5,510.7. Hosting staff from our sister hospice, Selian Lutheran Hospice inTanzania, Africa to share how they serve 3,000 people – largelymothers, children and orphans.8. Holding The Washington Park Garden Tour which raised funds forChris’ Garden in memory of our CFO, Chris Shortt, who died in our care.9. Remembering loved ones and those who died in our care at our Light Upa Life ceremony.10. Advocating for hospice care with our legislators and hosting Don Schumacher,CEO of the National Hospice and Palliative Care Organization to share hisviews on hospice trends in Washington D.C.

lifting SpiritsBill’s StoryBill Lychywech had lost his house, filed for bankruptcyand as his illness worsened, he turned to The DenverHospice for help.“Within 45 minutes I was in a bed here and my pain andsymptoms were managed,” said Bill, 63, from his bed at TheDenver Hospice Inpatient Care Center. “I have friends herenow and I’m no longer sick and alone.”Bill is one of dozens of indigent patientsThe Denver Hospice cares for each yearat end of life – in their homes or in itsinpatient care center. In 2010, TheDenver Hospice spent $1.3 million onindigent care and supporting services.“The Denver Hospice has been agodsend,” said Bill, who long ago fellin love with the mountains and moved to Denver from hisnative Wisconsin. “If I had known about hospice when I waswell, I would have been volunteering on my own. To havesuch relief from the pain I was suffering allows me to be ableto live a little longer. My life is ending very well because ofThe Denver Hospice.”Nancy Mathre roller skated, jumped intofrigid waters on a polar bear swim, flew ona powered parachute on her 77th birthdayand traveled the world.But there was one more thing on her “BucketList,” – to dance with the Radio City Rockettes.“Ever since I was little and took dancing, Iwanted to dance with the Rockettes,” saidNancy, 77, who showed up to audition for theRockettes at an auditorium in Denver decadesago. “You had to be at least 5-foot, four and Iwas 4-foot 10.”Social Worker Julie Winkel and RN SuzannePicard heard the Rockettes were coming toDenver and the Rockettes’ promoter arranged avisit to Nancy’s home.“This is the best stop of our day,” said AmandaSuchy, a Rockette since 2000, who was joined byfellow Rockette Vanessa McMahan. “Nancy isnow an honorary member of the Rockettes.”The two Rockettes wrapped a fleece scarfaround Nancy’s neck, gave her a DVD of theRockettes’ Christmas Spectacular and thrilledNancy and her family by doing a couple highkickdance steps.“Now I’ve completed everything on my BucketList,” said Nancy. “We’ll always remember this.”

ouR CApItAl QuAlItY CAMpAIGn ReSultS2010 patient StatisticsIn 2010, we launched our first ever capital campaign –Caring for the Future – to raise $21 million for constructionof The Denver Hospice Inpatient Care Center at Lowry andour hospice and palliative care programs.Where our patients call homeThe 61% campaign are cared for began in their with own homes lead gifts from The Daniel andJanet 39% Mordecai in assisted living, Foundation, skilled nursing The Courtenay C. and Lucyfacilities & hospitalsPatten Davis Foundation, and The Daniels Fund.A total of 751 patients came to ourInpatient Care CenterThe spirit of Caring for the Future is personified in thededication and commitment of our campaign cabinet ledby co-chairs Steve Farber, Walter Isenberg and Skip Miller.Their leadership is leveraged by contributions of TheDenver Hospice board of directors and more than $250,000in employee donations.Patients by County36% Arapahoe32% Denver13% Jefferson9% Adams6% Other Counties4% DouglasCo-Chairs from left to right,Walter Isenberg, Steve Farber, Skip Miller“There are many fundraisingefforts in Denver, but there is aspecial level of impact one canfeel when contributing to TheDenver Hospice. It carries extrameaning because it is so vitalto families at such a sensitivetime in their lives.”– Skip Miller“Despite all those who havebeen touched by end-of-life orpalliative care, hospice is stilla cause new to many. It hasbrought me 41% great Cancer honor to sharemy story in 18% order Other to introduceothers to the 13% amazing Heart disease work ofThe Denver 10% Hospice, Lung disease its staff,and its volunteers.”8% Debility– Walter 8% Isenberg Dementia2% Neurological diseases2010 HospiceAdmissions by Disease“The Denver Hospice is acommunity treasure. It cannotbe taken for granted. It is ourcivic duty to ensure that ourcitizens have this most trusted,and most valued service forgenerations to come.”– Steve Farber

We Architect had a vision Renderings of what a care our center Care Center should be... so we built one.2010 FInAnCIAlS2010 Revenues –$44.1 million totalThe Vision... architect renderingsMedicare (for patients over 65) .....74%Medicaid. .......................12%private Insurance/HMo. ...........13%Self-pay ..........................1%2010 Expensesprogram expenses ................86%Administration expenses ...........12%Fundraising . ......................2%Examples of services & suppliesincluded in the hospice benefitnursing Staff ..............$11.6 millionSocial Workers/Chaplains ....$2.6 millionpharmacy .................$1.9 millionDurable medical equipment . $1.7 millionIV therapy ...................$600,000Medical supplies .............$400,000The Reality... Our Care Center2010 In ReviewOur Community CareIn fiscal year 2010, we spent $1.3 million on patient careand services over and above what insurance, Medicare andMedicaid paid. As a leading non-profit serving a nine-countyarea, we never turn anyone the Denver away for Hospice lack of ability Inpatient to pay.Care Center at a glance . . .Our PatientsWe were there for 4,650 • Mordecai hospice and Foundation palliative nurses care Station patientsand families whom we • had the Courtenay the privilege C. and of serving in 2010.We saw a 5 percent increase lucy patten in our Davis patient Foundation numbers Wing– atestament to our mission of offering comfort, compassion and• 24 private suites with patiosexpertise, as we’ve done since 1978.• Family dining and day roomsHelping ChildrenOur Footprints Children’s • Central Grief Denver Center location has continuedour Children’s Anticipatory • Hydro-therapy Grief program, spa which givesone-on-one grief counseling to children dealing with the• Memorial gardens and fountainsimpending loss of a loved one. We provided 386 children’sgrief visits to 93 children in 2010.Art Therapy• Bill Daniels Veterans Wing• Chapel, education center and library(303)418-3000Our Grief Center art 8299 therapists e. lowry provided Blvd. 802 art therapysessions to 196 patients Denver, and Colorado bereaved 80230 family members.Art therapy allows many of our patients to express complexaspects of their experience that they can’t always putinto words.

Honoring Veterans2010 HIGHlIGHtS• We gave hospice care to 3,170 mothers, fathers,One spoke of being a P.O.W. sisters, in a German brothers, camp during children WWII and after other familybeing shot down on his 25thmembersmission flyingin 2010.a B-17. Another showedoff the model airplanes he had built. And another spoke of Paris’beauty when he was stationed • Each there day during we care the war. for more than 540 hospiceThose were just a few of the patients conversations and their that families. took place betweenveterans living in the VA Nursing Home at Fitzsimons and airmenof the 710th Security Squadron • 210 based Pathways Buckley Palliative Air Force Care Base. patients were inour care each day.“The Denver Hospice deals a lot with veterans and we wanted todo something to honor veterans • 357 volunteers for Memorial provided Day,” 27,616 said Senior hours of serviceAirman Lyndee Banister, who valued recruited at $722,855. members of the 310th SpaceWing to participate in a Memorial Day observance. “We had anoverwhelming response from • Twenty airmen who five wanted percent to attend.” of our patients areThe Memorial Day and Veterans military Day veterans. observances We were are the sponsored preferred hospiceby The Denver Hospice where provider 25 of percent the Veterans of our Administration.patients aremilitary veterans. The Denver Hospice in 2010 launched “We HonorVeterans” to help meet the • unique We spend needs $1.3 of veterans. million on indigent care andsupporting services over and above whatinsurance pays.World War II veteran Ned Nicholls, who was a B-17 bombadier on 24 successfulmissions, describes his experiences to Sgt. Tracey Lee and his daughter, Lindsey.On his 25th mission, Ned was shot down and held as a prisoner of war.• The Denver Hospice Inpatient Care Center caredfor 752 patients needing complex care.• The Denver Hospice Grief Center served morethan 3,600 adults through private counseling,support calls, and grief support groups.Children receive specialized grief counselingin Footprints.• We employed Staff Sgt. 383 Christopher full- and Lavin part-time hands out poppies employees toresidents of the VA Nursing Home at Fitzsimons.and operated on a $40.1 million budget.

our AwardsA Veteran’s StoryPaul Cavolt rode out three hurricanes in the U.S. Navy andhad one of his photos published in Life magazine in 1955.“We are honored and humbled.I am extremely proud that“This is a photo I took following Hurricane Janet,” said Paul,pointing to his photo of rooftops with the words “Thank You,U.S. Navy” spelled out in debris from the Pacific storm.The Denver Hospice is“They sent us in to do hurricane relief and deliver breadand canned goods.”recognized for our contributionsto the community as we honorDr. King’s memory and the goalsPaul taught himself photography before joining the Navy.“Photography was a hobby before I went into the service soI studied up a storm and became a photographer,” said Paul.to which he dedicated his life.”“While in the Navy, I got to use some of the finest equipmentavailable.”– Bev Sloan, CEOHe rode out three hurricanes, admitting some were scary attimes. “You had to have faith in the ship and when we wentinto port our ship was beat up and battered.”Paul and his wife of 52 years, Janet, moved to Colorado in1970 after vacationing from their Philadelphia home andfalling in love with Colorado.“We moved out here for one basic reason – those great bigpurple mountains,” said Paul, who wants to be rememberedas a good husband, father and storyteller. “We’ve backpacked,CEO we’ve Bev fished, Sloan accepts we’ve the day-packed. Martin Luther There’s King Jr. still Business a thousandSocial Responsibility Award from former Denver First Ladypictures Wilma I want Webb to and take U.S. but Sen. my Michael whole Bennet. ride has been excellent.”The Denver Hospice received the 2010Martin Luther King Jr. Business SocialResponsibility Award honoring thelegacy of the slain civil rights leader.Janelle McCallum, Chief ClinicalOfficer, who marked her 20thanniversary with The DenverHospice, received the 2010Colorado Spirit of Hospice Awardfrom the Colorado Center forHospice and Palliative Care.Janet Mordecai, benefactor of The DenverHospice and former board member, receivedthe state’s Outstanding PhilanthropistAward for her contributions to The DenverHospice, the Denver Botanic Gardens,University of Colorado Nursing School andthe American Cancer Society.Paul Cavolt shows his photothat appeared in Life magazine.Cherry Creek Shopping Center, which hashosted The Mask Project since 1998, was afinalist for the Denver Business Journal’sPartners in Philanthropy Award.

Meet our Dear physicians Friends,Nowhere in Colorado What will a year! you We find put a the team finishing of physicians touches on more our state-of-the-art experienced in Inpatient hospice Care and Center palliative at Lowry care. andOur physicians not launched only make new technology house calls to better but serve care our for patients our patients and families. in assisted living facilities, skillednursing facilities,OurhospitalsdedicatedandstaffTheplannedDenvereveryHospicedetail ofInpatientthe Care CenterCare–Center.from its high-tech features to ensuring it hasthe comforts of home.“After working in the Mother Teresa’s home for the Destitute andOne of our patients who watched the building Dying go in up Calcutta, saw it as I knew a peaceful my calling. place Working where with she would those at spend theher final days. It is heartfelt stories like these end that of their spur life us is toward a very sacred our goal and of humbling raising $21 experience million for which bothI cherish, for the time is rich with life itself.”the Care Center and our programs.Dr. Beth MazzolaWith 10,000 Baby Boomers turning 65 every Physician day, The at The Denver Hospice is poised to meet the needs of thegraduate of Michigan State UniversityBaby-Boom generation. Our mission is even more imperative in Denver – the Baby Boomer Capital of theU.S. which has a higher than average Baby Boom population.“It is extremely rewarding to help relieve pain and other physicalWe also rolled out our electronic medical recordssymptomsto 127thatfieldpatientsstaff.faceOurduringelectronicthis difficultmedicaltimerecordsin theiralloweveryone, including our CareLink after-hours lives. team, I also to enjoy have being up-to-date part of information a committed on team each of professionalspatient’s careand family concerns.from all disciplines to help support and guidepatients and families through their difficultWe came through 2010 with a slim operating margin despite journeys reductions and in to Medicare address hospice other suffering reimbursements such asand costly new regulations. Our advocacy to Congress and emotional, beyond will spiritual continue and as other we convey distress.” our messagethat hospice not only helps families but saves the Medicare Dr. system Jim Bridges money.Medical Director, Inpatient Care Center at Lowry,Our doctors, from left to right, Community Beth Mazzola, support Brendan helps Flynn, keep us strong and sustaining. Our graduate Caring of Vanderbilt for the Future University Capital and the Campaign University of forJames Willett, Steven Grabowski, the Care Rebecca Center Resnik, raised David Koets $7 million and our 7th edition Mask Arkansas Project for raised Medical $600,000. SciencesDespite challenging times, our mission of offering comfort, compassion and expertise continues. In family“There are few areas of surveys, medicine 98 that percent require said the they spectrum would recommend of expertise and The commitment Denver Hospice that to end-of-life others. We care are necessitates. thankful for We your arefaced with a multitude commitment of challenges, to both help at people the bedside in our and community in the healthcare at a critical environment time – the in last which years we provide of life. this care. When allcurative measures have been exhausted or failed, we ironically feel that we fail our patients, but the failure comes by not providingappropriate end-of-life care. There is no greater reward than experiencing and participating in the work of the interdisciplinaryteam -- all working togetherJohn Horanto bring dignity and comfort toBevbothSloanthe patient and their loved ones with unprecedented expertise andcompassion in the care we provide.”Dr. David KoetsChief Medical Officer, graduate Board of the Chairman University of Colorado Health Sciences Chief Center Executive Officer

How you can help...“This work, of great intensity and great reward, makes adifference in peoples’ lives. That is why I became a physician.”Dr. Rebecca ResnikMedical Director at The Denver Hospice and our Pathways Palliative Caregraduate of the George Washington University School of MedicineWrite or email your“Hospice care affords me the oportunity to play a role in caringfor individuals and their families during a most crucial time intheir congressional lives. That is a privilege I representativesam thankful for each day.”Dr. Brendan FlynnPhysician at The Denver Hospicegraduate of the Philadelphia College of Osteopathic Medicineand senators urging them“Suffering and compassion, pain and peace, loneliness and love,personal stories and family stories live distilled. Hospice care isthe mostto helprewardingstoptime IMedicarehave spent in my medical career.”Dr. Steven GrabowskiPhysician at The Denver Hospicegraduate of the University Of North Dakota School Of Medicinecuts for hospice.“As a palliative care physician, I feel honored and priviledgedto know patients and families faced with advanced illness.What sustains me in this work, beyond alleviating pain anddiscomfort, is helping patients understand their illness and thechoices before them. Through learning what’s truly importantto patients, I find meaning in supporting their decisions, so thatthey can live well and enjoy the best quality of life possible.”Dr. James WillettPhysician at The Denver Hospicegraduate of the University of Pennsylvania School of MedicineDid you know... that people can receive PathwaysPalliative Care in their homes while continuing toreceive active treatment for their illness? We offerexpertise in symptom management while workingwith each patient’s own physician.The Life Quality Institute was founded by The DenverHospice in 2003 to educate future and practicinghealthcare professionals and the public about palliativecare and end-of-life challenges. In 2008, LQI becamean independent nonprofit, but maintains a closerelationship with The Denver Hospice. In 2010, LQIdelivered clinical training to 1,500 medical, nursing,and physician assistant students, many of whomfollowed staff of The Denver Hospice to learn abouthospice care first hand. In addition, LQI deliveredhigh-quality education to more than 4,000 practicingprofessionals and 2,000 community members ontopics including advance care planning, caregiving,communication, hospice and palliative care.

Steven Chotin Mask“Lifting the Weight”By Artist Charles WooldridgeJohn HoranWith masks fromChairmaneveryone from Michelle Obama,Harrison Ford, Dustin Wayne Hoffman G. nielsen and John Elway tosports teams, entertainers treasurer and and renowned Vice Chairman artists, the7th edition of The Mask Mickey Project Ackerman raised $600,000.Vice ChairmanNew in 2010 was the Wall of Heroes featuring masksfrom police, firefighters,DennismilitaryHellingand other heroes in ourVice Chairmancommunity and across the nation. The families of fallenheroes, Navy SEAL Adele Danny phelan Dietz and Navy SeamanChristopher Anderson, Secretary were among those who honoredtheir sons by creating masks.David AlexanderThe Mask Project William Gala drew Bishop 1,200 to Cherry CreekShopping Center where DeVita HealthOne Bruce was the title sponsorand community leaders M Allan Bonnie Frank and David Mandarichand John and NancyDr. GarySevo wereFriedlandgala co-chairs. MediaJennifer Alvarado Gellersponsors included Fox 31 News, KYGO, The DenverJosh HanflingPost and 5280.peggy larson FullerSteven Chotin, CEO Susan of law The Chotin Group, raised$92,000 for his Scott mask lowery by Denver artist CharlesWooldridge titled Liftingevi Makovskythe Weight. Over the years,Don oberndorfmasks commissioned by Chotin have raised more thanRobin Rich$350,000 for hospice care.lew SapiroDr. David ScanavinoStan SenaRobert Shawlisa SimonDr. Michael Wasserman“Hospice not only helps ‘lift the weight’ off those facing their ownmortality, but it supports their families and loved ones as well.”– Steven ChotinBoard of Directors

our missionis to encirclethose facingadvanced illnesswith unprecedentedlevels of comfort,compassion andexpertisecomfort, compassion a

tHe MASK pRoJeCt 2010 SponSoRSTitle SponsorHealthoneHost & Venue SponsorCherry Creek Shopping CenterGallery Sponsorsour missionKeyBank FoundationMDC Richmond AmericanHomes Foundationlouann & Micky Miller &is to encircleFamilyPlatinum Sponsorsthose facingMickey Ackerman & RichardGilmartinBeverage Distributorsadvanced illnessthe Chotin Foundation-RobinChotin and Steven ChotinClearChoice Dentalwith unprecedentedImplant CentersHoran & McConatyScott & texie lowerylevels of comfort,occasions by SandyDavid Scanavino, MDcompassion Bea taplin andGold SponsorsAlvarado DevelopmentMatthew AuttersonBrownstein Hyatt Farber &Schreck llpthe Courtenay C. & lucypatten Davis Foundationexpertisethe Cross H Foundation, Bill &Michele Bergnerehrhardt Keefe Steiner &Hottman p.C. (eKS&H)Friends of the Denver Hospicethe Gart FamilyIron & Metals, Inc.Kaiser permanente Foundationpeggy, John & David larsonlockton Companies, llCpremier Medical CorporationRed Robin Gourment Burgers,Inc.pBJ Reece FamilyRobin RichSenior Care of Colorado, pCSouthwest AirlinesSpectrum RetirementCommunitiesStarz entertainmentWells Fargo FoundationBronze SponsorsArgonaut liquorellen Bellerpat BowlenCoBiz FinancialColorado Capital BankConfidence PlumbingCompany, Inc.Delta Dental of ColoradoForestCity Stapleton, Inc.Fransen pittman GeneralContractorsDr. Gary & Jan Friedlandlinda & Christopher Hansonthe IMA Financial Group, Inc.Imprints Wholesale Inc.levine/Schuster FamilyAndy levy and Renee levyedie & Mort Marks & FamilySue Miller & Harold CohenMMS - A Medical SupplyCompanyJanet MordecainAI Shames MakovskyDonald oberndorfSteven & Maggie parkerproject one IntegratedServices, llCRollins productionSage Foundationlola & Rob SalazarMeyer Saltzman & Geri BaderSaltzmanBev SloanSprint nextelthe Strear Family FoundationThanks to our In-Kind Sponsorsand Other SupportersAmusematteAnheuser BuschBouquetsBrookdale Senior livingBrooks BrothersCentral parkingcomfort, compassion and expertise since 1978Steve Creceliusthe Denver HospiceVolunteersevent Rentseye Candy GraphicsMalcolm FarleyFired up for KidsFrederic printingMichael Gass, Ceo,united launch AllianceBarbara GrimmHyde park JewelersJay’s ValetSharon linhart,linhart public RelationsMaximum talentMoA ArchitectureMorse Family FoundationRejuvenate! At the Centerfor Cosmetic Surgery -Dr. Andrew Wolfe &Dr. Steven VathReggie RiversSephora’s710th Security Forces unit,Buckley AFBStarbucks CoffeeBilly thompsontop Rock InvestmentsVukalibby Weaver, FoX 31Young professionalsof the Denver HospiceThe Denver Hospice thanks Colorado photographer John Fielder for his images. www.johnfielder.com

For more information aboutThe Denver Hospice please visit us online at:www.thedenverhospice.orgwww.themaskproject.org@denverhospicewww.facebook.com/thedenverhospiceADMIn ISt RAt IVe o FFICe S501 South Cherry Street, Suite 700Denver, Colorado 80246-1328tel (303)321-2828I npAt I ent CARe CenteR8299 e. lowry Blvd.Denver, Colorado 80230tel (303)418-3000