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eGovernment in the European Union May 2015Name:Website:Description:Your Voice in Europehttp://ec.europa.eu/yourvoice/The 'Your Voice in Europe' portal was launched in October 2001 aspart of the Interactive Policy Making initiative (IPM). The websitetargets both businesses and citizens (and in particular consumers),showing them how they can be actively involved in theCommission's policy making process. The users can presenttheir views on new initiatives, discuss the future of Europe, providefeedback on how existing rules are applied, and even lodgecomplaints. The portal was designed using the Online ConsultationMechanism tool of the Online Questionnaire Management System ofIPM. IPM will be deactivated at the end of 2015 and is replaced bythe new application EUSurvey.Name:Website:Description:Your Europe - Citizenshttp://ec.europa.eu/youreurope/citizens/index_en.htm‘Your Europe’ was launched on 17 February 2005. It is a multilingualpublic information service portal for citizens and enterprisesintending to carry out cross-border activities within the EuropeanUnion.With respect to citizens, the portal provides information on theirrights and opportunities in the EU and the internal market, as wellas advice on how to exercise these rights in practice. A variety ofthematic areas is covered, such as moving to a new country,information on schooling, social security and finding employment.The broad spectrum of information is complemented by a selectionof useful links to external sources, as well as access to the YourEurope Advice and SOLVIT services in support of both citizens andenterprises.Name:Website:Description:Your Europe - Businesseshttp://ec.europa.eu/youreurope/business/index_en.htm‘Your Europe’ was launched on 17 February 2005. It is amultilingual public information service portal for citizens andenterprises intending to carry out cross-border activities within theEuropean Union.The portal covers a variety of subjects concerning businesses, suchas, registration of companies, public procurement, taxes, businessdirectories, and various funding opportunities or employment laws.EU-wide and country specific information pages also contain usefullinks to external sources, as well as access to the Your EuropeAdvice and SOLVIT services in support of both citizens andenterprises.[52]
eGovernment in the European Union May 2015Name:Website:Description:SOLVIT-Citizens (Solving problems on misapplication ofCommunity Law)http://ec.europa.eu/solvit/SOLVIT is an online problem solving network in which EU MemberStates work together to solve problems caused by the misapplicationof the Internal Market law by public authorities without resort tolegal proceedings. There is a SOLVIT centre in every European UnionMember State (as well as in Norway, Iceland and Liechtenstein).SOLVIT Centres handle complaints from citizens and businesses andare committed to providing real solutions to problems within tenweeks. Using SOLVIT is free of charge.SOLVIT has been operating since July 2002. The EuropeanCommission coordinates the network, provides database facilitiesand, when needed, helps speed up the resolution of problems.Related cases may be submitted by e-mail, post or fax, but alsoonline by using the relevant submission service.Name:Website:Description:SOLVIT–Businesses (Solving problems on misapplication ofCommunity Law)http://ec.europa.eu/solvit/Beyond citizen-oriented services, the online problem-solvingnetwork SOLVIT also provides solutions to businesses, addressing avariety of issues such as dealing with administrative obstacles,unjustified refusal of access to a national market, or problems inreceiving reimbursement of VAT.[53]
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