OI 361 Week 4 Individual Assignment Mental Models and MindsetsPaper/OI361nerddotcom

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Individual Assignment:
Write a 1,050- to 1,400-word paper in which you define and discuss mental model/mindsets and
their impact on you and your two coworkers.
Identify the four steps to changing mental models/mind sets and how you could use them to
bring Vernon and Bud onto the team.
Identify the five forces that influence those mental model/mindsets of your coworkers and
discuss how those forces might affect your coworkers’mindsets.
Include examples of what mental models/mindsets are possibly affecting Vernon and Bud’s
decision-making processes and affecting their relationship with the company.
Analyze your most commonly used mental models/mindsets that guide your decision making in
the workplace. How do these models influence your decision making?
Format your paper consistent with APA guidelines.
Click the Assignment Files tab to submit your assignment.
Assume you work in Human Resources as a part of the management team for AAA
Transportation in Waukegan, WI, which has recently been acquired. AAA Transportation is an
interstate trucking company that specializes in transporting wholesale produce in refrigerated
trailers throughout the Midwest. The new owners want to make some sweeping changes in the
services offered. One of the things that they would like to do is add delivery of nonperishable
products, such as canned foods, to their delivery routes, allowing AAA to expand the area they
cover and to provide expanded service to their existing customers. They think that, because many
of the routes do not require a full load on the trucks, there is room to add the nonperishable
goods and provide delivery at a lower rate than the customers are now paying.
Two of your coworkers, Vernon and Bud, are resistant to the changes proposed by the new
owners. Vernon supervises the company’s drivers and Bud works in the corporate offices.
Vernon does not think that it is a good idea to expand out of their core business, while Bud
thinks that AAA is not strong enough to compete with existing companies that service the
nonperishable foods market (several of whom AAA has had a long history of mutually
respecting each other’s customers and routes); they risk alienating long-term customers; and
transporting nonperishable goods in refrigerated trailers is inefficient. Both employees have been

with the company for more than 20 years and have much influence among the rest of the
employees. Management does not want to terminate such long-term and influential employees
but need for Vernon and Bud to join the effort to make the company successful.