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<strong>OI</strong> <strong>361</strong> <strong>Week</strong> 4 <strong>Individual</strong> <strong>Assignment</strong> <strong>Mental</strong> <strong>Models</strong> <strong>and</strong> <strong>MindsetsPaper</strong><br />
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<strong>Individual</strong> <strong>Assignment</strong>:<br />
Write a 1,050- to 1,400-word paper in which you define <strong>and</strong> discuss mental<br />
model/mindsets <strong>and</strong> their impact on you <strong>and</strong> your two coworkers.<br />
Identify the four steps to changing mental models/mind sets <strong>and</strong> how you could use them<br />
to bring Vernon <strong>and</strong> Bud onto the team.<br />
Identify the five forces that influence those mental model/mindsets of your coworkers <strong>and</strong><br />
discuss how those forces might affect your coworkers’mindsets.<br />
Include examples of what mental models/mindsets are possibly affecting Vernon <strong>and</strong><br />
Bud’s decision-making processes <strong>and</strong> affecting their relationship with the company.<br />
Analyze your most commonly used mental models/mindsets that guide your decision<br />
making in the workplace. How do these models influence your decision making?<br />
Format your paper consistent with APA guidelines.<br />
Click the <strong>Assignment</strong> Files tab to submit your assignment.<br />
Assume you work in Human Resources as a part of the management team for AAA<br />
Transportation in Waukegan, WI, which has recently been acquired. AAA Transportation<br />
is an interstate trucking company that specializes in transporting wholesale produce in<br />
refrigerated trailers throughout the Midwest. The new owners want to make some<br />
sweeping changes in the services offered. One of the things that they would like to do is<br />
add delivery of nonperishable products, such as canned foods, to their delivery routes,<br />
allowing AAA to exp<strong>and</strong> the area they cover <strong>and</strong> to provide exp<strong>and</strong>ed service to their<br />
existing customers. They think that, because many of the routes do not require a full load
on the trucks, there is room to add the nonperishable goods <strong>and</strong> provide delivery at a<br />
lower rate than the customers are now paying.<br />
Two of your coworkers, Vernon <strong>and</strong> Bud, are resistant to the changes proposed by the<br />
new owners. Vernon supervises the company’s drivers <strong>and</strong> Bud works in the corporate<br />
offices. Vernon does not think that it is a good idea to exp<strong>and</strong> out of their core business,<br />
while Bud thinks that AAA is not strong enough to compete with existing companies that<br />
service the nonperishable foods market (several of whom AAA has had a long history of<br />
mutually respecting each other’s customers <strong>and</strong> routes); they risk alienating long-term<br />
customers; <strong>and</strong> transporting nonperishable goods in refrigerated trailers is inefficient.<br />
Both employees have been with the company for more than 20 years <strong>and</strong> have much<br />
influence among the rest of the employees. Management does not want to terminate such<br />
long-term <strong>and</strong> influential employees but need for Vernon <strong>and</strong> Bud to join the effort to<br />
make the company successful.