Atlas Amplifier PDF - Atlas Van Lines

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Atlas WorldNews and InformationThe Atlas VanOperator andOperationsManagementMeetings provideattendees with thelatest informationfor their success inthe year ahead.Atlas Convenes Meetingsfor Van Operators andOperations ManagementMuch is happening at Atlas and in the industry that willaffect business in the months ahead. Which is why expertsfrom Atlas headquarters are holding a series of specialmeetings around the country during March and April.“We take the success of our van operators andoperations people seriously,” says Dennie Lynn, SeniorVice President of Operations, Atlas Relocation ServicesGroup. “We want them be the best equipped personnelin the industry.”Nearly 100 attended the first meeting, held March 10at the offices of Alexander’s Mobility Services in Tustin,California. “We had good discussion and lots ofquestions, including on the hand-held inventory device,”says Dennie. “It was rather new to many so the meetingprovided an opportunity to get them thinking.”Itwasalsoan opportunity tolearnaboutanimportantpolicy change under consideration.“We’re planning to take compliance with casual laborcertification to the next level,” says Dennie. “We explainedthe proposed revisions and what it means to theiroperations.” Dennie says the change would stiffen thepenalty for non-compliance and it is intended to takeeffect before the summer season, pending approval bythe Atlas board in April.An Opportunity for ImprovementThe agenda also covered issues related to the fuelsurcharge, Tariff 600, cross-border hauling, militarytraffic, insurance requirements, safety and claimsprevention. Attendance by Atlas executive managementunderscores the importance of the information.“The folks who attend are interested in their businessand in Atlas,” says Chairman Mike Shaffer. “They investtheir most important asset, their personal time, to get thelatest information from Atlas and about the industry. As Ialways do, I came away very impressed by our professionalvan operators. They are the hardest working people inour business.”“All the information is of value,” says Safety Director RickKirby. “My goal is for the van operators to realize that AtlasSafety is here to help them with any regulatory issues orproblems they may have. I want them to come away withpractical information that can help them every day.”The meetings also point to a unique Atlas strength:the willingness of agents to volunteer their resources.“I can’t say enough about the Atlas agency hosts whooffered their resources to make these meetings a success,”says Mike. “We couldn’t do it without their support.”A special thanks to our host agents: Alexander’s–207 (Tustin, CA);Guardian Relocation, Inc.–1032 (Indianapolis, IN); Ace Relocation Systems,Inc.–15 (Jessup, MD); Nelson Westerberg of Georgia–1517 (Mableton, GA).2007: Another Subway Series?New York baseball fans remember 2000 fondly as the year of the last Subway Series.That was when the Mets and Yankees vied for the world championship, and fans could travel by subway toShea Stadium in Queens and Yankee Stadium in The Bronx.Now, two Atlas agents are doing what they can to make 2007 another “Subway Series” year.“We’d love to see the Mets with another winningseason,” says Darin Laby, Interstate Operations Directorwith A-1 First Class-Viking Moving & Storage, Inc. (2123)“Moving them during the playoffs is always fun.”A-1 First Class has provided relocation services forthe Mets since 1986 when President Michael Labywooed and won the account.For each of the last 21 years, Van Operator ThomasBankhead has hauled the team’s gear to and fromFlorida for annual spring training. During the regularseason, Jesus Feliciano makes sure the team’s goods getfrom Shea Stadium to the airport for away games. . .andthat the truck is ready and waiting when the team’splane returns.The relationship extends to serving club members forpersonal relocations. As an added perk, the A-1 FirstClass crew sometimes gets to park its truck in thebullpen in right field, where all the fans can see it.“We’re Mets fans here at A-1 First Class,” says Darin.“They are the home team as far as we’re concerned.”The team at A-1 First Class makes sure the Mets get all theadvantages of friendly and efficient relocation service whenthe team travels.The folks at County Van Lines (1689) are also bigfans of New York baseball. But their hometown teamis the Yankees.“At one time we worked for both the Yankees andthe Mets clubs,” says Denis DiDonato, Long DistanceOperations Manager. “But since 1987, we’ve workedexclusively with the Yankees.”Most recently, County transported the storiedfranchise from Yankee Stadium to Tampa for springtraining and back in time for the home opener onApril 2. The team’s gear was in the capable handsof Van Operator Alston Glenn.“Alston is the first operator who transported theYankees for us,” says Denis. Operator Richard Hicks isanother mainstay at County, bringing never-fail serviceto the Yankees over the last ten years.The people at County pride themselves on givingexcellent service. With a little luck, they believe it justmight help the Bronx Bombers make it to thepost season.“We like the Yankees, that’s for sure,” says CountyCEO Mia Mercado. “We’re extremely proud to bemoving the world’s greatest baseball team.”Go Yankees! The moving experts at County Van Linesare doing their best to help their favorite team makeit to the post season.48Atlas Amplifier • Summer 2007Atlas Amplifier • Summer 2007 49
TracksAtlas Service is AppreciatedThey madethe move verypainless andcontinue to showgood service.RE: A-1 Movingand Storage (87)Jupiter, FloridaI just wanted to drop a note andtell you how amazing we thoughtA-1 Moving and Storage in Jupiter,Florida was. We moved from Floridato South Carolina. They packed andmoved about 13,000 pounds intoa storage unit. We wereextremely surprised whenseveral weeks after themove we received a refundcheck for the weightdifference. We are now readyto move our belongingsinto a house and called the agent inSouth Carolina who had been ourdestination agent. With one phonecall to Florida, we were able to getthe weight of the original shipmentand have had nothing but courteouspeople and prompt responses fromA-1. They made the move verypainless and continue to showgood service. We will definitelyspread the word.Sincerely,Jennifer CourvilleRE: Marshall McBride,Daniel Wigley,Terri Stuartand Vicki Pratt,ABC Moving andStorage Company (20)Chesterfield, MissouriI justwanted youto know howpleased wewere with themove to ournew home. Inparticular, weThese menwere gracious,sociable, affable,accommodating,polite and attentiveto detail…want to commend Mr. Marshall K.McBride and Mr. Daniel N. Wigleywho moved our treasuredpossessions with the greatest care.These men were gracious,sociable, affable, accommodating,polite and attentive to detail and allwith a good sense of humor. Theymoved with swiftness, eagernessand enthusiasm for the job whichwas very refreshing to witness.I also want to commendMs. Terri L. Stuart and Vicki Prattfor their very pleasant attitude andhelp in handling paper work andour telephone inquiries to facilitatea successful move.Sincerely,Michael A. CarrollRE: Kasimu (Kosmo) ItepBisson Moving &Storage Co. (271)West Bath, MaineIn February Kasimu “Kosmo” Itepdelivered my household goods fromMaine. Kosmo called me the daybefore he was to arrive and gave mean early afternoon time for arrival.He was at our doorstep promptlyand had two local Houston helperswith him to unload. All items werechecked off from a master list madesix years ago when I put my goodsin storage!This letter is to tell you that Kosmois a terrific young man. He wasvery organized, efficient, warmand friendly. All my goods werehandled with care by Kosmoand his helpers.I would be happy to recommendKosmo to anyone moving theirhousehold goods. He was drivingthe biggest moving van I have everseen, andhe did an All my goodseffortless job. were handled withI have begun care by Kosmounpacking my and his helpers.goods andhave found, to date, everything tobe in excellent order. This move isa final step for me leaving Mainepermanently. It has been an emotionalexperience for me, made so mucheasier by Kosmo’s presence.It has been a pleasure doingbusiness with Kosmo and Bisson!Sincerely yours,Jean F. (Bass) JohnsonRE: John Dulin, Jr., Alexander’sMobility Services (207)Tustin, California and MarcyDante, Apex & Robert E. LeeMoving & Storage (278),Antioch,TennesseeI wanted to send you a shortnote to thankyou for the …truly Firstoutstanding Class Service…service I havereceived. Between John Dulin, Jr., andMarcy Dante and their staff I am wellserved. The van operators and theircrews consistently deliver truly FirstClass Service. The families we moveare almost always full of praise forthe way their goods were handled.With many thanks for everythingAtlas does for me and our familiesI thank you.Sincerely,MarvinRobinsonRE: Kenny Costa andNancy GobeeCrofutt and Smith Moving& Storage (646)Landing, New JerseyI am writing this letter inreference to our recent relocationfor my husband’s employment.We had such a positive experiencethat we did not want to miss thisopportunity to commend youremployees on an excellent job.Kenny Costa and his crewmembers were exceptional. Theywere friendly, polite and extremelyhard working. They were greataround our children and patientas well. We have relocated severaltimes andthis was byfar our mostpositiveexperience.NancyGobee wasalso a bighelp duringthis process.Kenny Costa andhis crew memberswere exceptional.They werefriendly, politeand extremelyhard working.We could not be happier withour move. The service providedwas excellent. Our hats off to yourteam for a job well done!Our sincere thanks to Nancy,Kenny and this crew!Sincerely,Jackie Spinner and Paul TebbeyRE: Patricia TuckGentle Giant MovingCompany, Inc. (961)Hawthorne, CaliforniaWell, I would again like tocongratulate you on a job well-done.Patricia, with Gentle Giant, was onmedical leave, but she still got towork on this project. On each move,we have had courteous workersand they have handled our son’spossessionswith great Because of Patriciacare. I guess and Gentle Giant,if we moved we will always usefrom here Atlas as our movers.to Florida,we would still call Gentle Giantin California to set the moveup for us.I appreciate Mark and hiseasy going manner when hewas one of several companyrepresentatives we had. Adrianhelped when Patricia was busy.Even Charlie did a super job ofpacking and crating our delicatebelongings. But, most of all, I haveto say Patricia Tuck treated us likewe were her only customers. Whilethere, we observed her talking toanother customer with the samecare. If you ever have an Employeeof the Year, I recommend Patricia.Because of Patricia and GentleGiant, we will always use Atlas asour movers. All the vanoperators were kind, politeand business-like.Sincerely,Jody TinkleRE: Frank Gray, Bonnie Burleyand Larry IcIveenWood Brothers Moving& Storage (2201)Portsmouth, New HampshireRecently my husband RonaldGehrmann and I moved fromNew Hampshire to New York.We wanted to write and tell youhow pleasant and professionalyour crew was to work with. Thefour who loaded and the twowho unloaded us were prompt,courteous and made our moveso much easier.Thank you so much for yourattention to detail and please letthe crew know how much weappreciated their help and tirelesswork on our behalf.In my haze, I have forgottensome of the crew member’s names,but the ones I remember are Frank,Bonnie and Larry. They all did agreat job!Thanks again,Elizabeth JamesRonald GehrmannRE: Mother Lode Van & Storage,Inc. (1462)Rancho Cordova, CaliforniaThis note is a thank youfor all you have done. I amunpacked and settling in nicely.Everything arrived whole andin great condition. You shouldgive Willie, your wonderfulmascot, a raise!Thanks to you, I am now near myfamily where they can “snoopervise”me and keep me safe!My sincere thanks,Joan MunnThank you so muchfor your attentionto detail……thank you for allyou have done…50Atlas Amplifier • Summer 2007Atlas Amplifier • Summer 2007 51
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Page 8 and 9: Cover StoryAccording toevent record
Page 10 and 11: 40th Annual Corporate Relocation Su
Page 12 and 13: Interstate MigrationInterstate and
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Page 18 and 19: Doug Auld RetirementPresident and C
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Page 25 and 26: News and InformationEveryone knows
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Page 31 and 32: TracksAtlas Service is AppreciatedC

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