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Atlas Amplifier (Winter 2006): Atlas Revs Up - Atlas Van Lines

Atlas Amplifier (Winter 2006): Atlas Revs Up - Atlas Van Lines

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Tracksmade it very easy for me to relax andlet them do their jobs.I want to thank you for the greatcare and service and let you knowthat I would and will highly recommendthem in the future.Sincerely,Chad TurnbullSales Executive - Team LeaderRE: Donald SkillmanDiscover Moving &Storage, Inc. (539)Great Falls, MTPlease accept our sincere appreciationfor the outstanding service providedby Mr. Donald Skillman duringour recent move from El Paso, TX toAlexandria, VA. Mr. Skillman providedfantastic crew management, kept usinformed of delivery options andtimes, and minimized our time withoutour belongings (as...the attitude this was a direct move).and expertiseHe also provideddetailed inventorythat theyexpertise and showeddisplayed wasgenuine care and concernfor our householdsecond to none.As I understand items. He did everythingpossible to ensureit, they have beendoing this a prompt and safe deliveryto our new home. Ilong time andit showed. am certain that ourbelongings arrived inexcellent condition due to his personaland direct supervision.As a career military member formore than 29 years, I have madenumerous moves, both overseas andacross the United States with my family.Mr. Skillman provided the bestservice we have ever experienced. If38 <strong>Atlas</strong> <strong>Amplifier</strong> • <strong>Winter</strong> <strong>2006</strong><strong>Atlas</strong> Service is Appreciatedpossible, we would request Mr.Skillman for the next move andhighly recommend him to anyoneconsidering a move.Again, please pass on our sincereappreciation and thanks to Mr.Skillman for his superb service.Sincerely,Howard B. BrombergMajor GeneralRE: SamuelCavagnetto, JimGardner, MarkLewis, Jake Hickeyand Jim KaesmeyerGolden <strong>Van</strong> <strong>Lines</strong>Longmont,ColoradoWe would be remissin not providing your companywith feedback about our recentmove from Cheyenne, WY toGreat Falls, MT. Our move wascontracted out via the US Air Forceat FE Warren Air Force Base.We have moved 10 times in 16years. On move number nine wehad to file a claim because we lostso much either by damage or theft.Needless to say, we braced for theworst for the next move.<strong>Van</strong> Operator Sam Cavagnettocalled to say he would arrive at 8:00a.m. with a crew of three men tobegin packing 20,000 pounds ofhousehold goods. Sam arrived withJim “Doc” Gardner, Mark Lewis,Jake Hickey and later, JimKaesmeyer. After asking about ourpossessions and making the plan,each man went to a different areaof the house with supplies in hand.Each man wasequally professionaland considerate...The crew workedlike a well-oiledmachine.Never before had I seen a vanoperator pack along with his crew.Each man was equally professionaland considerate, which we hadnever before experienced in 16years of moving.By 4:15 that same afternoon,20,000 pounds of household goodshad been carefully packed andlabeled and much of it organizedinto quick loadingposition. Beforeleaving, Sam evenasked if it would beokay if he stayed laterto inventory so we’dhave a jumpstart onthe loading process.The crew workedlike a well-oiledmachine. Your company is certainlygraced with the good fortune ofhaving these outstanding men whomade you stand out from theother van lines.Sincerely,Bill and Meredith ThomasRE: Tom Pizzo andJose DelarosaAce Transfer andStorage, Inc. (1407)Broken Arrow, OklahomaWe recently moved my momfrom her home of over 60 years in,Missouri to Tulsa, Oklahoma so shecould be closer to my wife and Iand we could take better care of her.The van arrived on SaturdayAugust 26th, as our agent TomPizzo had planned for us, loadedeverything with exceptional care,and met us in Tulsa the followingMonday to unload.The van operator,Jose, and his helperwent the extra step,every time, bothwith concern andcourtesy that wasremarkable. Tompersonally drove tomy office in Tulsa to handle thenecessary paper work and thenmade sure everything needed wason the truck. We also shared photographswith the van operator ofthe things that the agent would bemoving, and had the entire propercontact phone numbers passedalong so it would go smoothly.This was not a simple pack andload job. My mom has mostlyantique furniture. Some of itfragile and awkward to handle.Jose handled it all, in the heat andhumidity, with such a pleasant attitudeand grace that it stood out.At every opportunity I will adviseanyone who might be thinkingabout moving to call <strong>Atlas</strong> andonly <strong>Atlas</strong>.My sincerest appreciation for ajob done very, very well.Thank you;Mark B. Pickell, P.E.Willbros Engineers, Inc.RE: Joseph Palmer, Jr.Nelson Westerbergof Illinois (1505)Elk Grove Village, IllinoisPlease accept this letter as ourthank you for the excellent moveyour company did for us fromI will adviseanyone whomight be thinkingabout moving tocall <strong>Atlas</strong> andonly <strong>Atlas</strong>.Auburn, IL to Indianapolis.Joseph (Jo Jo) Palmer andhis crew, Jack, Mark andMike, were very professional. . . the best of the best! Notonly did they work as ateam, but individually eachperson was professional,efficient, and knowledgeableabout the entire move processand his particular aspect of the job.The pack job was unbelievable!The crew packed with care, efficiency,and logic. Also, they took care toprotect our home while moving thefurniture andAny time wehad a question,no matter howtrivial, they wereinformativeand patient withtheir answer.You don’t get moreprofessional thanthese guys.boxes out of theresidence. Notonly were theycareful withour householdgoods, but theytook carewith their ownequipment.Jo Jo, Jack,Mark and Mikeare an awardwinningteam. Their attitudes werepositive the entire time and evencomplimented us on how wellprepared we were for the move. Anytime we had a question, no matterhow trivial, they were informativeand patient with their answer.Jo Jo and his crew are terrific! Youdon’t get more professional thanthese guys.Sincerely,Mr. and Mrs. Keith SikirRe: Shaun RadcliffeAlexander’s MobilityServices (217)Nashville,TennesseeShaun Radcliffe and his crew wereabsolutely fabulous. His wonderfulcrew of (Mike, Greg, David andShirley) were so great. Not only didhe get us packed (a lot of stuff) andloaded (filled to the end) in two days,they did it during the remnants of atropical storm. We had rain and windon Wednesday to deal with too. Hetook such special care of our belongingsthat I really don’t know how tothank them enough.Never did I hear one complaint,moan, groan or any negativecomment from any ofthem. They were positive anddefinitely helped me feel better.Ron didn’t get to meet themuntil Wednesday and I hadalready told him how wonderfulthey had been. He wastotally impressed by all of themtoo. They even made sure toget everything ready to put onthe truck between the rain bans.They loaded the garage and had itready to move onto the truck assoon as the rain and wind sloweddown. It was quite amazing to seehow filled to the brimthe truck was.They had to beexhausted. They arrivedbefore 7 am and pulledout after 8 pm. I triedto let them know howmuch we appreciatedall of their hard work.He took suchspecial care of ourbelongings thatI really don’t knowhow to thankthem enough.<strong>Atlas</strong> <strong>Amplifier</strong> • <strong>Winter</strong> <strong>2006</strong> 39

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