Riva Vision (Conventional Flue) - Stovax & Gazco

Riva VISION LARGEConventional Flue - Stone Chippings and LogInstructions for Use,Installation and ServicingFor use in GB, IE (Great Britain and Eire)IMPORTANTThis product contains a Heat resistant glass panel. This panel should be checked during Installation and at each servicinginterval. If any damage is observed on the front face of the glass panel (scratches, scores, cracks or other surface defects), theglass panel must be replaced and the appliance must not be used until a replacement is installed. Under no circumstancesshould the appliance be used if any damage is observed, the glass panel is removed or broken.Parts of this appliance will become hot during operation; it is therefore recommended that a suitable guard should be used forprotection of young children, the elderly or infirm.This appliance is guaranteed for 2 years (subject to the conditions on page 3 of this Instruction manual). The second year of theguarantee will only be valid if the annual service recommended in this Instruction manual has been completed by a GasSaferegistered engineer, and a copy of the service report is available for inspection by a Gazco engineer.These Instructions must be left with the appliance for future reference and for consultation when servicing the appliance. Pleasemake the customer aware of the correct operation of the appliance before leaving these instructions with them.The commissioning sheet found on Page 3 of this Instruction manual must be completed by the Installer prior to leaving thepremises.PR1183 Issue 2 (October 2010)

COVERING THE FOLLOWING MODELs:Logs NG 526-274 Chippings NG 526-327Logs LPG 526-616 Chippings LPG 526-428Appliance commissioning checklist 3PAGEuser instructions 4instaLlation Instructions 10Technical Specifications - Stone Chippings Version 10Technical Specifications - Log Version 11Site Requirements 12Installation 14Commissioning 19Servicing Instructions 20Fault Finding 20How to replace parts 22Basic spare parts list - Stone Chippings Version 27Basic spare parts list - Log Version 28Service Records 292

APPLIANCE COMMISSIONING CHECKLISTIMPORTaNT NOTICEExplain the operation of the appliance to the end user, hand the completed instructions to them for safe keeping,as the information will be required when making any guaranteed claims.FLUE CHECK Pass Fail1. Flue is correct for appliance2. Flue flow test3. Spillage testGAS CHECK1. Gas soundness & let by test2. Standing pressure test mb3. Appliance working pressure (on High Setting) mbNB All other gas appliances must be operating on full4. Gas rate m 3 /h5. Does ventilation meet appliance requirementsDEALER AND INSTALLER INFORMATIONDealer .....................................................................Installation Company ................................................................................................................................ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ................................................................................. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Contact No. ..............................................................Date of Purchase .......................................................Model No. ................................................................Serial No. .................................................................Engineer ...................................................................Contact No. ...............................................................Gas Safe Reg No. .......................................................Date of Installation ....................................................Gas Type .................................................................This product is guaranteed for 2 years from the date of installation, as set out in the terms and conditions of sale between Gazco and yourlocal Gazco dealer. This guarantee will be invalid, to the extent permitted by law, if the above Appliance Commissioning Checklist is notfully completed by the installer and available for inspection by a Gazco engineer. The guarantee will only be valid during the secondyear, to the extent permitted by law, if the annual service recommended in the Instructions for Use has been completed by a Gas Saferegistered engineer, and a copy of the service visit report is available for inspection by a Gazco engineer.3

USER INSTRUCTIONS1. generalIn the event of a gas escape or if you can smell gas,please take the following steps:• Immediately turn off the gas supply at the meter/emergency control valve.• Extinguish all sources of ignition.• Do not smoke.• Do not operate any electrical light or power switches(On or Off).• Ventilate the building(s) by opening doors andwindows.• Ensure access to the premises can be made.Please report the incident immediately to the NationalGas Emergency Service Call Centre on 0800 111 999(England, Scotland and Wales) , 0800 002 001 (N.Ireland) or in the case of LPG, the gas supplier whosedetails can be found on the bulk storage vessel orcylinder.The gas supply must not be used until remedial actionhas been taken to correct the defect and the installationhas been recommissioned by a competent person.1.1 Installation and servicing must only be carried out by acompetent person whose name appears on the Gas Saferegister. To ensure the engineer is registered with Gas Safethey should possess an ID Card carrying the following logo:1.2 In all correspondence, please quote the appliance type andserial number, which can be found on the data badgelocated on a plate attached to the lower slotted trim,Diagram 5 Installation Section.1.3 Do not place curtains above the fire:You must have 300mm (1’) clearance between the fire andany curtains at either side.1.4 If any cracks appear in the glass panel do not use theappliance until the panel has been replaced.1.5 In the unlikely event the appliance is receiving interferencefrom other electronic devices, the handset/Control box canbe reprogrammed. Please consult your dealer if you thinkthis may be the case.1.6 This product is guaranteed for 2 years from the date ofinstallation, as set out in the terms and conditions of salebetween Gazco and your local Gazco dealer. Please consultwith your local Gazco dealer if you have any questions. Inall correspondence always quote the Model Number andSerial Number.IMPORTANT : NEVER position an LCD/Plasma TV abovethis fire.2. lighting the applianceThere are two ways of lighting the appliance:1. Thermostatic remote control, see 2A.2. Using the fire’s touch pad, see 2B.2A - THERMOSTATIC and TIMER REMOTE CONTROL1UpDownAR2302Turning the appliance OnYour remote can control the gas fire from pilot ignitionthrough to shut down.To turn the fire on:Press the OFF button and the UP button simultaneously.You hear several short signals.The pilot and main burner ignite and the remote is nowin Manual Mode:In ‘MANUAL MODE’ you can:– Turn on the main burner using the UP button.– Regulate the flame from high to low and back.– Turn off the burner leaving just the pilot burning.In ‘TEMP MODE’ (Automatic) you can:– Set the room temperature so the thermostat in theremote automatically maintains that temperature.In ‘TIMER MODE’ (Automatic) the fire:– Turns on and off according to the set time periods.– Automatically regulates the room temperature during theset periods.NOTE: When operating the fire in Temp orTimer mode, the pilot remains lit and the firethen automatically switches on atprogrammed times to bring the room to theset temperature whether or not you are inthe room.NEVER LEAVE ANY COMBUSTIBLE MATERIALS WITHIN 1METRE OF THE FRONT OF THE APPLIANCE.4

USER INSTRUCTIONS2.1 SWITCHING BETWEEN MODESPress the SET button to change to Temperature ModePress again to change to Timer Mode.Keep pressing to run through all operating modes. Theseare:– MAN– DAY TEMP– NIGHT TEMP– TIMERand back to MANNOTE: MAN mode can also be reached by pressingeither the UP or DOWN button.2.2 MAN MODEPress the OFF button and the UP button simultaneously.You hear several clicks and audible beeps as the fire beginsthe ignition process, (up to 30 seconds).Turning the appliance OffPress the OFF button to turn the appliance off.FOR SAFETY, YOU MUST WAIT 30 SECONDS BEFORELIGHTING THE FIRE AGAIN.INCREASE FLAME HEIGHTPress the UP button once to increase flame height onestage. Press and hold the UP button to increase tomaximum.DECREASE FLAME HEIGHTPress the DOWN button once to decrease flame heightone stage. Press and hold the DOWN button to decrease tominimum. At the lowest point the fire goes to 'StandbyMode' (Only Pilot lit).NOTE: While pressing a button a symbol indicatingtransmission appears on the display. The receiverconfirms transmission with a sound signal.2.3 TEMP MODE (AUTOMATIC)The display shows the current room temperature.To increase or decrease the fire’s output:– Press the SET button to select either the DAY TEMPor the NIGHT TEMP mode by briefly pressing theSET button.– Hold the SET button until the TEMP display flashes andthen let go.– Set the desired temperature with the UP and DOWNarrows. (Minimum temperature 5C, maximum 40C or40F to 99F when Fahrenheit is the preferred option)– Press the OFF button to stop the display flashing or waitto return to TEMP mode.NOTE: If you set a temperature that is beneath thecurrent room temperature, the fire automaticallyswitches to PILOT (Stand by).NOTE: If you would like the Night temperature controlto turn off then decrease the temperature until [--] isdisplayed.2.4 TIMER MODE (AUTOMATIC)There are two programmable settings you can make over a24 hour period, P1 and P2. These are normally used toprovide an early morning and evening setting for eachworking week:P1 + = Start Timed Setting 1P1 + = End of Timed Setting 1P2 + = Start Timed Setting 2P2 + = End of Timed Setting 22.4.1 P1 - Program 1 for a Timed SettingPress the SET button until the TIMER mode is displayed.Hold the SET button. The displays flashes the current timefor P1. While the time displayed is flashing you can alterthe hours and minutes set.To set the time your fire first lights, change P1– Press the UP button to alter the hour.– Press the DOWN button to alter the minutesin 10 minute increments.Press SET again to move to the end setting forP1 This is the time your Riva first shuts down:– Press the UP button to alter the hour.– Press the DOWN button to alter the minutes.2.4.2 P2 - Program 2 for a Timed SettingUse the same steps outlined in 2.4.1 to change the settingfor P2.If you have already set P1 and want to alter the setting forP2 only:– Press the SET button until TIMER mode is displayed– Hold the SET button until the display flashes thecurrent time for P1– Press the SET button once again to scroll past the settingsfor P1 and P1With the time still flashing:– Press the UP button to alter the hour– Press the DOWN button to alter the minutesOnce all four times are set press the OFF button.2.4.3 To view existing settings:– Select Timer Mode.– Press and briefly hold the SET button you see the starttime for P1.– Repeat the above step for the start and end of eachprogram.2.5 LOW BATTERY“BATT” is displayed on the remote when its batteries needreplacement.2.6 SETTING THE TIME– Simultaneously press the up and down buttons.– Press the up button to set the hour and the down buttonto set the minutes/– Press OFF to return to the manual mode or simply wait.5

USER INSTRUCTIONS2.7 SETTING THE °C/24 HOUR OR °F/12 HOUR CLOCK– Press OFF and the down arrow until the display changesfrom °C/24 hour clock to °F/12 hour clock and viceversa.If the remote is removed, lost or damaged, signalstransmitted to the receiver cease. Your fire will go tostandby (pilot) mode after 6 hours.2B - TOUCH PAD CONTROL23. CLEANING the Riva VISIONIMPORTANT: THE OUTER PANELLING OF THE RIVAVISION IS MADE FROM GLASS. USE CAUTION wheninstalling, removing and storing as thecomponents are fragile and could breakunless handled carefully.3.1 Make sure the fire and surrounds are cool before cleaning.Use:– A dry cloth or stainless steel product to clean thepolished plate.– A damp cloth for the painted frame.– A damp cloth to clean the enamelled inner panels.– Use a soft brush to clean the vermiculite panels.3.2 All ModelsRemove the front from the appliance by lifting clear of theslotted hooks.AR18854Press the ON-OFF button to light the appliance, (up to30 seconds) and use the UP button to increase the flameheight.Press the DOWN button to decrease the flame height.At the lowest point it goes to ‘standby mode’, (only pilotlit).Press the ON-OFF button to turn the appliance off2C - EMERGENCY SHUT OFF3If the batteries fail during use of the fire, move the switch tothe OFF (O) position, Diagram 3.(This switch is set to be ON during normal operation andmust remain ON)AR24623.3 Using the allen key provided release the two window locksat the top of the glass door, Diagram 5.The locks move from shut to open towards the outer edgesof the glass door, Diagram 5.5AR1860AR1933aThe switch is located at the bottom right hand side of theglass door. The glass front must be removed to gain access.NOTE: IF THE APPLIANCE IS HOT PROTECTIVE GLOVESMUST BE USED TO REMOVE THE FRONT.Support the frame and let it fall gently forward.Open it down to its stop position.When closing the window ensure the window catches arefully engaged.6

USER INSTRUCTIONS4. CHANGING THE Riva viSion BATTERIES5. ARRANGEMENT OF FUEL BED4.1 The appliance batteries are located behind the touch padbracket. This is behind the lower panel, Diagram 6.6To remove the panel lift slightly and pull forward.Battery holder restsbehind touchpadAR24564.2 Unclip the battery holder from the connector and removethe old batteries.4.3 Correctly position the four new AA size batteries into thebattery holder. Re-assemble the battery holder as shown inDiagram 7.75.1 ADVICE ON HANDLING AND DISPOSAL OF FIRECERAMICSThe fuel effect of the log version of this appliance is madefrom Refractory Ceramic Fibre (RCF), a material which iscommonly used for this application.Protective clothing is not required when handling thesearticles, but we recommend you follow normal hygienerules of not smoking, eating or drinking in the work areaand always wash your hands before eating or drinking.To ensure that the release of RCF fibres are kept to aminimum, during installation and servicing a HEPA filteredvacuum is recommended to remove any dust accumulatedin and around the appliance before and after working on it.When servicing the appliance it is recommended that thereplaced items are not broken up, but are sealed withinheavy duty polythene bags and labelled as RCF waste.RCF waste is classed as stable, non-reactive hazardous wasteand may be disposed of at a licensed landfill site.Excessive exposure to these materials may cause temporaryirritation to eyes, skin and respiratory tract; wash handsthoroughly after handling the material.5.1 Stone Chippings: If you need to replace stone chippingsand refill the tray, make sure the stone chippings areflattened so they are level with the rim of the tray.5.2 Vermiculite for Log Layout: Use the entire bag of suppliedVermiculite.TAKE CARE NOT TO SPILL STONE CHIPPINGS ORVERMICULITE INTO THE PILOT AREA. ONLY STONECHIPPINGS OR VERMICULITE SUPPLIED BY GAZCOCAN BE USED IN THIS FIRE.AR1920PLEASE ENSURE NO WIRES ARE TRAPPED BEFOREREPLACING THE lower panel. THE TOUCH PADLEAD IS EASILY DAMAGED7

USER INSTRUCTIONS6. LOG LAYOUTLOGS MUST BE POSITIONED ACCORDING TO THE FOLLOWING INSTRUCTIONS TO GIVE THE CORRECT FLAMEEFFECT6.1 Use all the vermiculite to fill the burner tray and spread evenly across the whole burner.Rest the ceramic bark against the front face of the pilot shield, Diagram 8.8AR2103All logs can be identified by a letter (A - H) on their underside. The first three logs, A, B and C, also have holes to locate each onto aburner stud.6.2 Working from left to right:Place logs A, B and C onto their studs as illustrated in Diagram 9.9ABCAR21016.3 Diagram 10 shows the layout of logs D to H:- Log D has a recess on the undeside to fit onto the stud of Log B at the back left. The small branch of the log rests on Log A.- A recess in the back of Log E fits the stud on Log B and its long branch rests snuggly behind a wood knot of Log C8

USER INSTRUCTIONS10DEGFHAR2102- Log F fits centrally onto Log A with its front edge resting on the front panel- Log G is centrally positioned around the moulded wood knot of Log C and rests against the right side panel crossing the pilot shieldbeneath- The small branch underneath Log H rests on the front panel and overlaps Log D just touching Log E7. flame failure device7.1 This is a safety feature incorporated on this appliance whichautomatically switches off the gas supply if the pilot goesout and fails to heat the thermocouple.8. running in8.1 The surface coating on the metal used in your GAZCO firewill "burn off" during the first few hours of use producing aharmless and temporary odour. This will disappear after ashort period of use. If the odour persists, ask your installerfor advice.8.2 During the first few hours of burning there may bediscolouration of the flames. This will also disappear after ashort period of use.9. servicing9.1 The fire must be serviced every 12 months by a qualifiedGas Engineer. In all correspondence always quote theModel number and the Serial number which may be foundon the data badge.10. ventilation11. installation details11.1 Your installer should have completed the commissioningsheet at the front of this book. This records the essentialinstallation details of the appliance. In all correspondencealways quote the Model number and Serial number.12. HOT SURFACES12.1 Parts of this appliance become hot during normal use.Regard all parts of the appliance as a ‘working surface’12.2 Provide a suitable fire guard to protect young childrenand the infirm.13. FIRE WILL NOT LIGHT13.1 If you cannot light the Riva:– Check that the emergency shut off switch is in the ON (1)position, see Section 2C, Emergency Shut Off.– Check and change the batteries in the remote handset.– Check and change the appliance batteries, Section 4.Consult your Gazco dealer if the Riva still does not light.10.1 Any purpose provided ventilation should be checkedperiodically to ensure that it is free from obstruction.9

INSTALLATION INSTRUCTIONSTECHNICAL SPECIFICATIONCOVERING THE FOLLOWING MODELS:RIVA VISION CF:NG 526-327STONE CHIPPINGS VERSIONLPG 526-428Model Gas CAT. Gas Type WorkingPressureAeration Injector Gas Ratem 3 /hInput kW (Gross)HighLowCountryRiva Vision 12H Natural G20 20mbar 6 x 10 390 0.657 6.9 4.0 GB, IERiva Vision13+Propane G31 37mbar Open both0.257Butane G30 29mbarsides 1850.1976.9 4.0 GB, IEEfficiency Class 2 - 70% NO x Class 4Flue SizeTOP EXIT 127mm øGas Inlet Connection Size = 8mm øMinimum Flue Specification = T260/N2/0/D/1Minimum Flue Temp = 220 o CRIVA VISION CF:NG 526-274LOG VERSIONLPG 526-616Model Gas CAT. Gas Type WorkingPressureAeration Injector Gas Ratem 3 /hInput kW (Gross)HighLowCountryRiva Vision 12H Natural G20 20mbar 6 x 10 375 0.638 6.7 4.0 GB, IERiva Vision 13+Propane G31 37mbar 6 x 1016 x 23 1280.260Butane G30 29mbar 0.19716 x 23 (2)6.9 4.0 GB, IEEfficiency Class 2 - 70% NO x Class 4Flue SizeTOP EXIT 127mm øGas Inlet Connection Size = 8mm øMinimum Flue Specification = T260/N2/0/D/1Maximum Flue Temp = 220 o C10

INSTALLATION INSTRUCTIONSTECHNICAL SPECIFICATIONThis appliance has been certified for use in countries other thanthose stated. To install this appliance in these countries, it isessential to obtain the translated instructions and in some casesthe appliance will require modification. Contact Gazco for furtherinformation.PACKING CHECKLISTQty DescriptionFor Stone Chippings Layout1 White Stone ChippingsFor Log Layout1 Log Set1 VermiculiteFixing Kit containing:-1 x Instruction Manual2 x Wood Screws2 x Rawl Plugs1 x Handset4 x AA cell batteries1 x 9V cell batteries1 x wall box1 x touch pad/wall plate1 x battery holder2 x Self tapping screws2 x Wingnuts2 x Fixing plates2 x WashersAR246311

INSTALLATION INSTRUCTIONSSITE REQUIREMENTS1. Flue and Chimney RequirementsWHEN INSTALLING A FLUE SYSTEM PLEASE REFER TOTHE MANUFACTURER’S INSTRUCTIONS.The European chimney standards now describe chimneysand flues by their temperature, pressure and resistance tocorrosion, condensation and fire. To identify the correct fluesystem, the minimum flue specification is shown in theTechnical Specification. Existing chimneys are not coveredby this system.The flue must be installed in accordance with all local andnational regulations and the current rules in force:– A flexible liner must be continuous from the appliancespigot to the roof terminal.– The minimum effective height of the flue must be 3metres (10ft).– The flue must be free from any obstruction.– Any damper plates must be removed or secured in thefully open position and no restrictor plates fitted.– The chimney should be swept immediately beforeinstalling the appliance, but it need not be swept if you cansee the chimney is clean and free from obstructionthroughout .2. FLUE OPTIONSTop Exit only - Twin Wall Rigid127mm (5”)A range of Vitreous Enamel Gloss Black flue pipe isavailable to compliment the Riva Vision. Please contactyour Gazco retailer for further information.3. GAS SUPPLYThis appliance is intended for use on a gasinstallation with a governed meter.3.7 The gas supply must be installed in a way that does notrestrict the removal of the appliance for servicing andinspection.4. VENTILATIONIMPORTANT: Ensure any national ventilationrequirements are taken into account during installationof the fire.UK ONLY:The Riva Vision has a nominal input not exceeding 7.0kWand does not normally require any additional permanentventilation.FOR THE REPUBLIC OF IRELAND REFER TO THE RULESIN FORCE FOR VENTILATION REQUIREMENTS.5. APPLIANCE LOCATION5.1 This appliance has been designed to stand on either ahearth or an optional bench:RVACLB100B - Riva Bench Low (100cm wide)RVACB100B - Riva Bench (100cm wide)RVACLB120B - Riva Bench Low (120cm wide)RVACB120B - Riva Bench (120cm wide)RVACLB140B - Riva Bench Low (140cm wide)RVACB140B - Riva Bench (140cm wide)5.2 To Install the Bench:Follow Section 1 Installation - All Models in Installationguide PM205 supplied with the bench kit.5.3 To secure the appliance to the bench:1You must consider where you place the appliance on thebench before using the template. Diagram 1.3.1 Make sure local distribution conditions (identification of thetype of gas and pressure) and the adjustment of theappliance are compatible before installation.3.2 Ensure the gas supply delivers the required amount of gasand is in accordance with the rules in force.3.3 You can use soft copper tubing on the installation and softsoldered joints outside the appliance and below the fire.3.4 A factory fitted isolation device is part of the inletconnection; no further isolation device is required.3.5 All supply gas pipes must be purged of any debris that mayhave entered prior to connection to the appliance.3.6 The gas supply enters through the LEFT-HAND rear of thecarcass.AR1894Using the template provided with this appliance as aguide to the final position of the fire:1. Mark and drill the holes.2. Fix the two brackets to the bench. For details refer toSection 2 Installation in this manual.3. Position the appliance on the bench lining up the holesin it's base with the fixing plates and follow the instructionsin Section 2.12

INSTALLATION INSTRUCTIONSSITE REQUIREMENTS5.3 The non-combustible hearth must be at least 12mm thick,and project a minimum of 50mm from the base of theappliance in all directions.5.4 This appliance must not be installed in a room that containsa bath or shower.5.5 The stove is not suitable for installation against acombustible wall. A combustible side wall must be 150mmfrom this appliance.5.6 Clearances to Non-combustible Walls2BA = 50mmB = 150mmAAR24833AA = 50mmAR24835.7 A combustible shelf must be a minimum of 400mm abovethe top of the appliance. This is based on a 150mm deepshelf. For every extra 13mm of depth add 25mm above the400mm from the top of the appliance.13

INSTALLATION INSTRUCTIONSINSTALLATIONIMPORTANT: REFER TO DATA BADGE AND TECHNICALSPECIFICATION AT THE FRONT OF THE MANUAL TOENSURE THE APPLIANCE IS CORRECTLY ADJUSTED FORTHE GAS TYPE AND CATEGORY APPLIED IN THECOUNTRY OF USE.FOR DETAILS OF CHANGING BETWEEN GAS TYPESREFER TO SECTION 16, SERVICING, ‘REPLACING PARTS’.2The use the allen key provided to release the window locksmoving each from shut to open towards the outer edge ofthe glass door, Diagram 2.1. SAFETY PRECAUTIONS1.1 For your own and other’s safety, you must install thisappliance according to local and national codes of practice.Failure to install the stove correctly could lead toprosecution.Read these instructions before installing and using thisstove.1.2 These instructions must be left intact with the user.1.3 Do not attempt to burn rubbish on this appliance.1.4 Keep all plastic bags away from young children.1.5 Do not place any object on or near to the appliance andallow adequate clearance above the appliance.IF THE APPLIANCE IS EXTINGUISHED OR GOES OUT INUSE, WAIT 3 MINUTES BEFORE ATTEMPTING TORELIGHT THE APPLIANCE.2. installation of the applianceIMPORTANT: THE OUTER PANELLING OF THE RIVAVISION IS MADE FROM GLASS. USE CAUTION wheninstalling, removing and storing as thecomponents are fragile and could breakunless handled carefully.2.1 Remove the appliance from the carton and discard allunnecessary packaging ensuring no components are thrownaway when unpacking. The glass lid is stored on top of theappliance. Remove and store in a safe place.2.2 Remove the front from the appliance by lifting clear of theslotted hooks.1AR18602.3 Remove the box from the appliance and store safely as itcontains the remote control and fuel effects, etc.2.4 Remove all the enamel or vermiculite liners wherenecessary.2.5 To access the controls and pressure test point:Remove the glass front, liners, burner and splitter plate,refer to Servicing, Replacing Parts, Section 3 - 7.2.6 Check the pull of the flue system by applying a lightedsmoke pellet to the flue system opening If there is a definiteflow into the chimney, proceed with the installation. If not,warm the chimney for a few minutes.IF THERE IS STILL NO DEFINITE FLOW, THE FLUE MAYREQUIRE ATTENTION - SEEK EXPERT ADVICE3A drilling template is supplied in order to locate thefixing plates.2.7 Remove the touchpad/battery holder.AR1963DO NOT PULL THE BRACKET AS THE TOUCHPAD ANDBATTERY LEADS ARE ATTACHED. PLACE TO ONE SIDE.THIS IS TO ACCESS THE LEFT HAND FIXING, SEEDIAGRAM 3.AR246214

INSTALLATION INSTRUCTIONSINSTALLATION36AR2456WingnutFixing studFlangeFixing PlateAR24602.8 Following the template instructions.Fix the two brackets either to the hearth or the bench, seeDiagram 64.42.11 Replace the touchpad and battery holder.ENSURE THE BLACK DECORATIVE COLLAR IS FITTEDTO THE TOP OF THE APPLIANCE PRIOR TO THEINSTALLATION OF THE FLUE.2.12 The flue system can now be connected to the applianceensuring all joints are sealed with a suitable fire residentsealant. Use self-tapping screws at the flue spigot joint.BracketsAR24582.13 Connect a suitable pressure gauge to the test point locatedon the inlet fitting and turn the gas supply on.2.14 Temporarily replace the burner and light the appliance.Check all gas joints for gas soundness.2.15 Turn the appliance to a maximum and check that thesupply pressure is as stated on the databadge.2.9 Lift the appliance so as to locate the carcass onto the fixingplates. There are two large holes the lower flanges on thefront edges of the base, see Diagram 5.5FlangesAR24592.10 Place the two large washers over the studs and fix with twowingnuts, see Diagram 6.2.16 Turn the gas off and replace the test point screw.Turn the gas back on and check the test point for gassoundness.3. ASSEMBLING THE APPLIANCE3.1 Add the stone chippings or vermiculite, making sure theyare flattened and level with the rim of the trayTAKE CARE NOT TO SPILL Stone chippings ORVERMICULITE INTO THE PILOT AREAONLY STONE CHIPPINGS OR VERMICULITE SUPPLIEDBY GAZCO CAN BE USED IN THIS FIREVermiculite Only: Use the exact amount of vermiculitesupplied. This is just enough to cover the burner.3.2 Place the bottom panel(s) at the base of the fire.The back panel is already in place.Slide the side panels into position.15

INSTALLATION INSTRUCTIONSINSTALLATION710AR18653.3 VERMICULITE PANELS8NOTE: Riva Vision FRONT PANELS ARE IN TWOPIECES:HOLD THE REAR PANEL UNTIL ALL THE OTHER PANELSARE IN PLACE AS THEY CAN FALL FORWARDPlace the rear panel(s) behind the locating bracket on therear support bar, Diagram 8.AR2150Note: THE HORIZONTAL CHAMFERS MUST ALIGN ONTHE REAR AND SIDE PIECES.5. ARRANGEMENT OF FUEL BEDADVICE ON HANDLING AND DISPOSAL OF FIRE CERAMICSThe fuel effect of the log version of this appliance is madefrom Refractory Ceramic Fibre (RCF), a material which iscommonly used for this application.Protective clothing is not required when handling thesearticles, but we recommend you follow normal hygienerules of not smoking, eating or drinking in the work areaand always wash your hands before eating or drinking.9AR2148Place the lower side and front panels in position so thechamfers meet at the front edge of the Burner.Ensure the two-piece front panels are engaged against thecentre support tags on the Burner and are pushed togetherin the middle, Diagram 9.To ensure that the release of RCF fibres are kept to aminimum, during installation and servicing a HEPA filteredvacuum is recommended to remove any dust accumulatedin and around the appliance before and after working on it.When servicing the appliance it is recommended that thereplaced items are not broken up, but are sealed withinheavy duty polythene bags and labelled as RCF waste.RCF waste is classed as stable, non-reactive hazardous wasteand may be disposed of at a licensed landfill site.Excessive exposure to these materials may cause temporaryirritation to eyes, skin and respiratory tract; wash handsthoroughly after handling the material.5.1 Stone chippings: If you need to replace stone chippingsand refill the tray, make sure the stone chippings areflattened so they are level with the rim of the tray.5.2 Vermiculite for Logs Layout: Use the entire bag of suppliedVermiculite.AR2149Slide the two side panels up to the rear panel, Diagram 10.TAKE CARE NOT TO SPILL STONE CHIPPINGS ORVERMICULITE INTO THE PILOT AREA. ONLY STONECHIPPINGS OR VERMICULITE SUPPLIED BY GAZCOCAN BE USED IN THIS FIRE.16

INSTALLATION INSTRUCTIONSINSTALLATION6. LOG LAYOUTLOGS MUST BE POSITIONED ACCORDING TO THE FOLLOWING INSTRUCTIONS TO GIVE THE CORRECT FLAMEEFFECT6.1 Use all the vermiculite to fill the burner tray, spreading evenly across the whole burner and rest the ceramic bark against the front faceof the pilot shield, Diagram 11.11AR2103All logs can be identified by a letter (A - H) on their underside. The first three logs, A, B and C, also have holes to locate each onto aburner stud.6.2 Working from left to right:Place logs A, B and C onto their studs as illustrated in Diagram 12.12ABCAR21016.3 Diagram 10 shows the layout of logs D to H:- Log D has a recess on the undeside to fit onto the stud of Log B at the back left. The small branch of the log rests on Log A.- A recess in the back of Log E fits the stud on Log B and its long branch rests snuggly behind a wood knot of Log C13DEGFHAR210217

INSTALLATION INSTRUCTIONSINSTALLATION- Log F fits centrally onto Log A with its front edge restingon the front panel- Log G is centrally positioned around the moulded woodknot of Log C and rests against the right side panel crossingthe pilot shield beneath- The small branch underneath Log H rests on the frontpanel and overlaps Log D just touching Log E7. COMPLETION OF ASSEMBLY7.1 To fit the window frame:Keep the frame in the upright position with the locksuppermost.Offer the frame to the foot of the opening.Slide the frame to the right to locate the right hinge pin.148. LIGHTING THE RivaNote: The Emergency Shut Off switch must be in the ONposition, refer to Section 2, User Instructions.There are two ways of lighting the Riva:Thermostatic remote control.Using the fire’s touch pad.THERMOSTATIC REMOTE CONTROL17Turning the Riva OnYour remote can control the gas fire from pilot ignitionthrough to shut down.UpDownAR18657.2 Manoeuvre the frame up towards the left side to locate theleft hinge pin:15Slide onto the hinge with a right movement.Secure in place with a spring clip at the right hinge pin,Diagram 15.To light the appliance using the handset:• Press OFF and UP buttons simultaneouslyYou hear a beep as the ignition process begins.TOUCH PAD CONTROL18AR2182AR1862Close the window7.3 Using the allen key provided:Close the window locks by moving from open to shuttowards the window centre.16AR1860AR1885Press the ON-OFF button to light the appliance, (up to30 seconds).Press the UP button to increase the flame height.Press the DOWN button to decrease the flame height. Atthe lowest point it goes to ‘standby mode’, (only pilotlit).Press the ON-OFF button to turn the appliance off.18

INSTALLATION INSTRUCTIONSCOMMISSIONING1. COMMISSIONING1.1 Check the flame picture, log/pebble layout1.2 Check the gas pressure1.3 Close all door and windows in the room.Ignite the Riva and operate on maximum for 5 minutes.Position a lighted smoke match just inside the draughtdiverter opening and check all smoke is drawn in along theopening.1If there is any doubt:Run the appliance for a further 10 minutes and repeat thetest, Diagram 1.AR07571.4 In the unlikely event that the appliance is receivinginterference from other electronic devices, re-programmethe handset/Control boxIf there are any extractor fans in the room or adjacentrooms, the test must be repeated with the fans running onmaximum.IF SPILLAGE PERSISTS, DISCONNECT THE APPLIANCEAND SEEK EXPERT ADVICE.For future reference, record the installation details on theCommissioning Sheet on page 3.19

SERVICING INSTRUCTIONSSERVICING / FAULT FINDING CHARTS1. SERVICING REQUIREMENTSIMPORTANT – The glass panel on this appliance should bechecked for any signs of damage on the front face of the glasspanel (scratches, scores, cracks or other surface defects). Ifdamage is observed, the glass panel must be replaced and theappliance must not be used until a replacement is installed.Under no circumstances should the appliance be used if anydamage is observed. Please isolate the appliance until areplacement glass panel has been obtained and installed.Replacement glass panels can be purchased from Gazco via thedealer from which the appliance was purchased or any otherGazco distributor.This appliance must be serviced at least once a year by acompetent person.All tests must be serviced by best practice as described by thecurrent Gas Safe recommendations.1.1 Before any tests are undertaken on the stove:• Conduct a gas soundness test for the property to ensurethere are no gas leaks prior to starting work.1.2 • Fully check the operation of the stoveSpecial checks1.2.1 Clean any lint or fluff from the pilot - pay particularattention to the aeration hole in the side of the pilot1.2.2 Clean away any fluff or lint from under the burner1.2.3 Check the spark gap on the pilot is correct• Correct any faults found during the initial tests• Re-commission the stove conducting the usual safetychecks1.3 Advise the customer of any remedial action taken.REPLACE BATTERIES BEFORE ATTEMPTING TO RECTIFY ANYFAULTSIF THE FIRE DOES NOT WORK, BUT HAS WORKED IN THEPAST:•CHECK THE EMERGENCY SHUT OFF SWITCH,(BOTTOM RIGHT CORNER BY THE DOOR), ISSWITCHED ON, SEE USER SECTION, PAGE 6ELECTRONIC CONTROL VALVE FAULT ANALYSISSymptom Cause Remedy3 short beeps fromcontrolNo ignition, 5 secondscontinuous tone (therecan be several shortbeeps before)No ignition, no tone, motorturned slighted whenoperatedNo pilot flame and controlcontinues to sparkPilot lights, control continuesto spark, vale shutsdown after 10-30 secondsBatteries low in appliance1. ON/OFF switchis in OFF position2. Loose/damagedwireReceiver boarddamagedThermocouplecircuit wired incorrectly1. No spark at pilotburner2. Loose/damagedwireReplace appliancebatteries1. Move switch toON position2 Check interrupterblock and wiresReplace receiverCorrect wiring1. Rectify spark atpilot burner2. Check interrupterand wiresIGNITION FUNCTIONAL CHECK 1PILOT WILL NOT LIGHTEnsure there is no debris around the pilot assembly,(e.g. soot, etc.) which could short the spark, clean the area.No YesYesOperate the valve.Is there a spark?Does the pilot light?NoConsult UserInstructions and retry.NoIs the control beingoperated correctly?YesCheck alignment of pilotburner head, change theignition lead.See Replacing Parts, section 2.YesWill the pilot lightwith a match?NoCheck isolation tap andgas meter, retry.NoIs the gas turned on to theappliance?YesCorrect andretry.NoIs the gas pressure correct?YesPurge the gas pipes and retry.YesHas the system gotany air in it?NoThere is a blockage in the system, check the inlet test point,the mag seating and valve. Check thermocouple leads for correct orientation,condition and connectionGO TO THE NEXTCHART IGNITIONFUNCTIONAL CHECK 2SYSTEM OK20

SERVICING INSTRUCTIONSFAULT FINDING CHARTSIGNITION FUNCTIONAL CHECK 2NO SPARKEnsure there is no debris around the pilot assembly,(e.g. soot etc.) which could short the spark, clean the area.Consult the usersinstructions, retry.NoFrom Ignition FaultFinding Chart 1NoIs the valve beingoperated correctly?YesIs the gap betweenelectrode andthermocouple 4.0mm?YesHas ignition leadbecome detached or isconnection poor?YesCorrect and retry.YesNoRemove the ignition leadfrom electrode. With insulatedpliers. Hold the tip 4.0mm from thepilot pipe work, is there a sparkwhen the system is operated?Check handset batteries are OK.Replace if required. Check handset ison manual. Check ON/OFF switch isset to ON (I). Check batteries to thecontrol unit. Replace if required.Retry with handset and touch pad.NoHas the ignition leadbecome detached from thecontrol box?YesNoReplace the lead, retry.Replace the electrodeReplace the ignitionlead and retry.YesFLAME FAILURE FUNCTIONAL CHECK 3PILOT WILL NOT STAY LIT OR FIRE GOES OUT IN USEEnsure there is no debris around the pilot assembly,(e.g. soot etc.) Check for fluff in the pilot aeration hole.See the Diagram in the Replacing Parts section.Light the pilot using either the handset or the touch padWith the pilotrunning is the gaspressure as stated onthe data badge?YesIs the pilot flame of thecorrect length? Are thethermocouple leadsdamaged or loose in theinterrupter block? Is theON/OF switch in the ON(I) position. See diagram ?NoNoWill pilotstay alight?Problem is with thepipe work orfittings which leadto the fire. Correctand retry.YesIs thermocoupleconnection goodin back of valve?YesNoNoWith the fire runningon full is the gas atthe pressure statedon the data badge?YesRun for 3 mins,turn off, time intervaluntil mag unit shutswith a click. Is thisgreater than 7seconds?NoTighten theconnection and retry.NoReplace pilot unit.Change the pilot unitor damagedthermocouple leadsWill pilotstay alight?NoChange magunit.YesNoRun for 3 mins, turnoff, time interval untilmag unit shuts with aclick. Is this greaterthan 7 seconds?YesSYSTEM OKIs the flue working?NoRectify flueYes21

SERVICING INSTRUCTIONSREPLACING PARTSLift the glass clear from the lock bracket at the top of theframe and slide out.5. BLACK ENAMELLED PANELS FOR RivaVISION WITH STONE CHIPPINGS5.1 Slide the side panels forward until clear of the appliance,Diagram 6.66. VERMICULITE PANELS FOR Riva VISIONWITH LOGSNOTE: Riva Vision FRONT PANELS ARE IN TWOPIECES:HOLD THE REAR PANEL UNTIL ALL THE OTHER PANELSARE IN PLACE AS THEY CAN FALL FORWARD.REMOVE THE LOGS.6.1 Slide the side panels forward until clear of the appliance,Diagram 8.8AR18655.2 When you remove the back panel you need to first removethe main burner, see Section 6 below.5.3 Remove the main burner and slide the lower edge of theback panel forward, Diagram 7.6.2 Remove the four lower panels, Diagram 9.AR215079AR18665.4 Lift the panel from the appliance.AR21495.5 To reassemble the panels in reverse order:At an angle, slide the top of the back panel into placebefore the lower edge is pushed back.Replace the main burner.Replace the bottom panel.6.3 Tilt the rear panel forward at the top and remove from theappliance, Diagram 10.10AR214823

SERVICING INSTRUCTIONSREPLACING PARTS6.4 Replace in reverse order.Note: THE HORIZONTAL CHAMFERS MUST ALIGN ONTHE REAR AND SIDE PIECES.137. maIN BURNER7.1 To replace the main burner:Remove the stone Stone Chippings from the burner(optional) and undo the screw securing the burner on theleft hand side Diagram 11.11AR1966All components can be replaced without removing thecontrol assembly.9. PILOT UNIT ASSEMBLY9.1 Remove the screw retaining the pilot cover, Diagram 14.AR1965147.2 Slide the burner fully to the left and lift the right side clearof the pilot, Diagram 12.12AR19639.2 Cut the cable tie retaining the vida flex sleeve anddisconnect the ignition lead from the electrode.7.3 Slide the burner to the right and out of its locationAR18681513mm4.0mm7.4 Refit in reverse orderWhen refilling the Stone Chippings, fill to the rim of theburner tray and flatten until level.Ensure no stone Stone Chippings fall into the pilot area.8. maIN CONTROL ASSEMBLY8.1 To access the main control assembly, first remove:– The decorative Steel frame (if fitted).– Window frame.– Enamelled panels .– Main burner.– Splitter plate.8.2 To remove the splitter plater:Loosen the fixing screws (one each side) and lift off the frontof the plate.Pull forward and upwards, Diagram 13.AR00979.3 Undo the pilot pipe and thermocouple and remove the twofixing screws, retaining the vida flex sleeve which is neededfor the replacement.9.4 Replace in reverse order and ensure the thermocouple andignition lead are threaded through the vida flex and securedwith a cable tieThere is a cut out in the pilot shroud to hold the vida flex.9.5 Check for gas leaks.24

SERVICING INSTRUCTIONSREPLACING PARTS10. IGNITION LEAD10.1 Cut the cable tie securing the vida flex and disconnect theignition lead from the electrode.Pull the lead through the vida flex.10.2 Cut the remaining cable tie and disconnect the lead fromthe control box, Diagram 16.1612. magnetic safety valve12.1 To replace the magnetic safety valve:Undo the thermocouple from the interrupter block andremove the two thermo current cables.Unscrew the interrupter block from the back of the valveand remove the silver magnetic valve retaining nut on theback of the valve.Gently tap out the mag valve and replace with a new unit.Reassemble in reverse order and check for leaks.13. CONTROL BOX13.1 Remove the cover fixing screw, Diagram 18.AR196318Replace in reverse order10.3 Ensure the lead is passed through the vida flex, secured witha cable tie and the red insulated end is attached to theelectrode.NOTE: DO NOT ROUTE THE IGNITION LEAD IN THEVICINITY OF THE ANTENNA ON THE CONTROL BOX.THIS DAMAGES THE COMPONENTS.11. GAS VALVE11.1 To change the gas valve:– Disconnect the inlet pipe.– Disconnect the feed pipe.– Disconnect the pilot pipe.– Disconnect the thermocouple, thermo current wires andthe interrupter block.– Remove the two screws and rotate the valve toaccess the front.The cable can now be removed from the valve, Diagram17.1719To remove the two thermo current cables undo thetwo screws, Diagram 19.AR1963Remove the ignition lead and the eight loom wire from thecontrol box.Ignition leadEight wirecableThermo currentcablesTouch padextensioncableReassemble in reverse order and check for leaksAR1963BatteryextensioncableAR191525

SERVICING INSTRUCTIONSREPLACING PARTSRemove the battery and touch pad extension cables,Diagram 18The control box can now be replaced.After replacing the control box you may need to reprogramthe handset:– Press and hold the reset button on the control box untilyou hear two signals. After the second longer signal:– Release the reset button and within 20seconds– Press the DOWN button on the handset untilyou hear an additional long signalconfirming the new codeRefer to separate handset instructions to set new code.14. main injector14.1 To change the main injector:Undo the injector feed pipe.Undo the lock nut from the injector and remove thesilencer.Replace with the correct size injector and check for leaks.15. Primary Aeration Plate16. Changing betweenGas TypesIn order to change between gas types, it will be necessary tochange the following items:Burner UnitPilotControl ValveInjectorAeration Plate (if required)Data badgeA kit of parts is available for this, always quote the Modelnumber and Serial number when ordering any spare parts.NOTE: THE CONTROL VALVE IS FACTORY PRESET FORTHE CORRECT GAS TYPE AND MODEL, A NEW UNITWILL NEED TO BE ORDERED WHEN CHANGINGBETWEEN GAS TYPES.17. PRESSURE AND LEAK TESTING THEAPPLIANCE17.1 Follow Section 8, Main Control Assembly, 8.1 and 8.220Access to the pressure test point can now be reached,Diagram 20.NOT ALL MODELS HAVE AERATION PLATES. REFER TONOTE AT BEGINNING OF INSTALLATIONINSTRUCTIONS.15.1 Remove the burner module as described in Replacing PartsSection 7.15.2 Remove the fixing screw and slide the plate off the venturi.15.3 Replace with the correct size plate and secure with thescrew. Ensure the lower edge of the plate is located overthe venturi flange, Diagram 19.19AR1963Refer to paragraph 2.13-2.16 of the Installation Instructionsto check gas pressure.Light the appliance and spray any joints with leakdetector fluid.Tighten joints or replace as required.AR076626

SERVICING INSTRUCTIONSREPLACING PARTS18. ShoRt Spares ListSTONE CHIPPINGS VERSIONSRiva VISION CFCOMPONENT NG LPGPILOT PI0036 PI0037MAIN INJECTOR IN0028 IN0040BURNER ASSEMBLY GZ6714 GZ6759AERATION PLATE G20 - GZ3869 G30 - N/AG25 - GZ4333 G31 - N/AMAG UNITGC0092IGNITION LEADGC0125GAS VALVEGC0123CONTROL BOXGC0150REMOTE CONTROLGC0149INTERRUPTER BLOCKGC0124THERMO CURRENT CABLEGC0126THERMO CURRENT CABLE SWITCHGC0128TOUCH PAD LEADGC0155BATTERY HOLDEREL0410BATTERY HOLDER CABLEGC0146CONTROL BOX/VALVE CABLEGC0133REAR ENAMELLED PANELGZ6488SIDE ENAMELLED PANELGZ6489BASE ENAMELLED PANELGZ6490STONE Stone ChippingsCE064727

SERVICING INSTRUCTIONSREPLACING PARTSLOG Versions20 ShoRt Spares ListRiva VISION CFCOMPONENT NG LPGPILOT INJECTOR PI0036 PI0037MAIN INJECTOR IN0045 IN0068BURNER ASSEMBLY GZ7007 GZ7540AERATION PLATE G20 - GZ3869 G31 - GZ3869ELECTRODEMAG UNITIGNITION LEADGAS VALVECONTROL BOXREMOTE CONTROLINTERRUPTOR BLOCKTHERMOCURRENT CABLETHERMOCURRENT SWITCH CABLETOUCH PAD LEADBATTERY HOLDERBATTERY HOLDER CABLECONTROL BOX/VALVE CABLELINER BASE SIDE PIECE (2 PER APPLIANCE)LINER BASE FRONT L/H PIECELINER BASE FRONT R/H PIECELINER BACK PANELLINER SIDE PANEL (2 PER APPLIANCE)LINER BACK PANEL L/H SIDELINER BACK PANEL R/H SIDEVERMICULITELOG SETPI0075GC0092GC0125GC0123GC0150GC0149GC0124GC0136GC0128GC0155EL0410GC0146GC0133CE0673CE0677CE0706CE0678CE0679N/AN/ACE0745CE069628

SERVICE RECORDS1ST SERVICEDate of Service:...........................................................................Next Service Due:.......................................................................Signed:........................................................................................Dealer's Stamp/Gas Safe Registration Number2ND SERVICEDate of Service:...........................................................................Next Service Due:.......................................................................Signed:........................................................................................Dealer's Stamp/Gas Safe Registration Number3RD SERVICEDate of Service:...........................................................................Next Service Due:........................................................................Signed:........................................................................................Dealer's Stamp/Gas Safe Registration Number4TH SERVICEDate of Service:...........................................................................Next Service Due:.......................................................................Signed:........................................................................................Dealer's Stamp/Gas Safe Registration Number5TH SERVICEDate of Service:...........................................................................Next Service Due:.......................................................................Signed:........................................................................................Dealer's Stamp/Gas Safe Registration Number6TH SERVICEDate of Service:...........................................................................Next Service Due:.......................................................................Signed:........................................................................................Dealer's Stamp/Gas Safe Registration Number7TH SERVICEDate of Service:...........................................................................Next Service Due:.......................................................................Signed:........................................................................................Dealer's Stamp/Gas Safe Registration Number8TH SERVICEDate of Service:...........................................................................Next Due:........................................................................Signed:........................................................................................Dealer's Stamp/Gas Safe Registration Number9TH SERVICEDate of Service:...........................................................................Next Service Due:.......................................................................Signed:........................................................................................Dealer's Stamp/Gas Safe Registration Number10TH SERVICEDate of Service:...........................................................................Next Service Due:.......................................................................Signed:........................................................................................Dealer's Stamp/Gas Safe Registration Number29

Gazco Limited, Osprey Road, Sowton Industrial Estate, Exeter, Devon, England EX2 7JGTel: (01392) 261999 Fax: (01392) 444148 E-mail: info@gazco.comA member of the Stovax Group