View our Strategic Plan - Greater Sudbury Public Library
View our Strategic Plan - Greater Sudbury Public Library
View our Strategic Plan - Greater Sudbury Public Library
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<strong>Library</strong> Services <strong>Strategic</strong> <strong>Plan</strong>Goal 3:Create an environment tosupport life-long learning.<strong>Plan</strong>ned Action• Provide an environment where all feelwelcome and empowered to learn• Programs and services for new Canadians tofacilitate integration in the community• Offer a homework support programemploying the use of volunteers• Respond to user need for electronicinstruction• Offer staff training and developmentprograms to ensure a high quality of serviceto clients• Expand role in the library to assist thelearning disabled• Enhance computer training for seniors• Promote on-line databases and e-res<strong>our</strong>cesPerformance Indicators• Homework program• Increase membership of new Canadians• On-line tutorials• Increase usage of on-line databases ande-res<strong>our</strong>ces• Increase attendance in computer trainingprogram for seniors• Increase involvement with the LearningDisabilities Association of <strong>Sudbury</strong>• Training program delivery• Customer Satisfaction SurveyCity of <strong>Greater</strong> <strong>Sudbury</strong> 15
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