Moffats School - British Forces Germany

09
Hameln
Service Community Official Guide
G

Welcome to
Service Community Official Guide 2009 Edition
Current from November2008 – October 2009
This Guide, provided by the Army Welfare Service, is a source of information to
Service personnel, families and dependants arriving at their new home or duty
station. It is hoped the information contained within the Guide will be of use at
the time of your arrival, and throughout your stay.
For easy reference this guide is divided up as outlined below, each section is allocated
a symbol which can be found on the bottom corner of each right-hand page:
Foreword by Station Commander
Emergency and Useful Telephone Numbers
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1: Housing and Accommodation Services
2: Adult/Children's Education/Youth Activities
3: Medical and Health Services
4: Station and Garrison Facilities
5: Living in Germany and Hameln Station
6: Security and Crime Prevention
7: Useful Information
Hameln
A Classified Index and a Handy Index appear at the back of the Guide and you can
find information on Emergencies on page 95 & 96 and Action on Fire Outbreak on
page 10.

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Foreword
By the Station Commander Hameln
lieutenant Colonel P e Sherwood Re
I would like to welcome you to the famous town of the Pied Piper legend and to 8
Engineer Regiment. Hameln Station is administered by Paderborn Garrison and
incorporates one major unit ( 8 Engineer Regiment) as well as a small number of
minor units, inspectorates or detachments.
The town is located about 50 km south-west of Hanover, the state capital of Lower
Saxony, in the North of the Federal Republic of Germany. Situated on the river Weser
in the centre of the Weserbergland, the town is economically important in addition to
being a popular tourist attraction.
The Pied Piper's town has about 60,000 inhabitants, about 1/ of whom live in the
1 associated boroughs. The main attractions are Hameln´s historic town centre
with its numerous houses built in the Weser Renaissance style, many attractions linked
to the Pied Piper legend and the wonderful Christmas market.
The purpose of this Guide is to assist you to settle in quickly by offering key
information that you may need to start life in Hameln. Please do take the time to
scan its contents as it will enlighten you upon the Station facilities and opportunities,
as well as providing advice on where to turn for a helping hand. Hameln Station is
well served by many agencies which are all here to make life abroad that bit easier.
These include the Squadron staffs, the Regimental Administration Office, the HIVE
and an excellent Families (Unit Welfare) Office. Most family support facilities are
grouped in the Trident Centre.
There is much to do, with a youth club, a Judo club, mini-football plus the usual
Baden Powell organisations all on offer. We have a good library, an excellent Wives
Club, a British German Club, NAAFI, SSVC, travel shop and Unit PRI/gift shop. The
local area has many excellent attractions which the HIVE will be very pleased to help
you to find. Our educational facilities include an Army Learning Centre, where you
can undertake all manner of PC-based learning. Our Church has regular services
and the Salvation Army Club (the Pipers Club) can offer a cup of tea, a bun or a
newspaper.
Our relations with the local Stadt are first rate and it is in all our interests to integrate
as fully as possible into the German community. I cannot over-emphasise how
important it is to make the most of your time in Hameln; it will pass with the blink of
an eye. Do take the opportunity to enjoy life. This Guide will help you get started.
Published annually for Service Personnel in Hameln by
Method Publishing, Golspie, Sutherland, Scotland KW10 6RA
Editorial Matter: © Crown Copyright 2008
Design, Artwork & Typography: © Method Publishing 2008
No part of the typography or illustrations within this Guide may be reproduced by any process or in any form without permission in
writing from Method Publishing.
All advertisements are accepted on the express condition that they in no way contravene the provisions of the Trades Descriptions Act
1968 nor any prevailing statute in the United Kingdom.

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Useful Telephone numbers
nOTe: To phone into a military line from a civilian line dial 917 + last 3
numbers of ext.
Some of the telephone numbers have changed while this Guide was being printed.
Please amend any yourself which may still be incorrect in the Guide.
Guardroom Gordon Barracks Hameln Mil 8
RMP Duty Room Hameln Mil
Services Liaison Office Hameln Mil 09
Medical Centre (emergencies) Hameln Mil
(families reception) Hameln Mil 8
Hameln Civ 917 8
Dental Centre Hameln Mil 1
SSAFA Health Visitors Hameln Mil /
Midwives Hameln Mil 5
Army Welfare Service Hameln Mil 9
Gordon Barracks Duty Officer via Gd Room
Hameln COMMCEN (08 0-16 0 hrs) Mon-Fri
Hameln Mil 8
Hameln Mil 01
PRS School Rinteln Rinteln Civ 05751 970 0
Weser School Hameln Hameln Civ 78 7
Foundation Unit Hameln Civ 78 8
Meadow Kindergarten Hameln Mil 87
HCSO Hameln Mil 07
Office Manager Hameln Mil 07
Housing Clerk Hameln Mil 7
Help Desk GWA Hameln Mil 51
HIVE Hameln Mil 6
Home – Start Hameln Mil 9
Padre (office) Hameln Mil 89
Army Education Centre Hameln Mil 96
Hameln Office, Paderborn GLSU Hameln Mil
SSVC Sound & Vision Centre Hameln Civ 959 78
NAAFI Families Shop Hameln Hameln Civ 9510 7
Fax 0
Afferde NAAFI Hameln Civ 560 97
Church Army Pipers Club Hameln Civ 19 8
Church Army Evanglists Shop Hameln Civ 5 9
UWO 8 Engr Regt Hameln Mil 86

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UK & BFG Websites
Adventure Sports Online
www.adventuresports.com
RAF Families Federation
www.raf-families-federation.org.uk
Army Benevolent Fund
www.armybenfund.org
Army Families Federation
www.aff.org.uk
Army Welfare Service – Home
Page
www.army.mod.uk/aws
British Army – Home Page
www.army.mod.uk
Directory of Essential Services
www.scoot.co.uk
Ex-Service Housing
www.haighomes.org.uk
Help With Moving Home
www.ihavemoved.com
Information on UK
Neighbourhoods
www.streetmap.com
Information on your Local Area
www.upmystreet.com
Joint Service Housing Advice
Office
www.mod.uk/jshao
Mountain Bikes
Racing/Triathlon
Bikes
City/Trekking Bikes
BMX Bikes
Children’s Bicycles
Outdoor Clothing
Sports & Fashion
Naval Families Federation
www.nff.org.uk
Postal Services
www.bfpo.org.uk
Royal Air Force Community
Support
www.rafcom.co.uk
Royal Air Force – Home Page
www.raf.mod.uk
Royal British Legion
www.britishlegion.org.uk
Royal Marines – Home Page
www.royal-marines.mod.uk
Royal Navy – Home Page
www.royal-navy.mod.uk
Royal Navy & Royal Marines
Community Site
www.rncom.mod.uk
SSAFA/Forces Help
www.ssafa.org.uk
Support Group for Families of
Submariners
http://groups.msn.com/
submarinefamiliesuk
Yellow Pages
www.yell.co.uk
bunny hop says THANK YOU
Again we would like to thank
all our customers for their loyalty
in the past years.
We will continue to be your
partner in all cycling matters.
Thank you.
(Your bunny hop team)
Opening hours:
Mon-Fri 10.00 - 13.00 hrs
14.00 - 18.00 hrs
Saturday 10.00 - 13.30 hrs
Berliner Platz 1 A • Hameln Please visit our online shop
Tel. 05151- 53383 • Fax: 05151- 53373 www.bunnyhop.de

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Organisation of Units in Hameln
The Station Commander is the Commanding Officer of 8 Engineer Regiment in
Gordon Barracks.
Gordon Barracks
HQ Hameln Station
Housing and Community Support Office
Army Education Centre
Inspectorate of Engineer Resources (IER),
RMP Police Post – 110 Pro Coy RMP
Medical and Dental Centre
Hameln Detachment 99 Postal and Courier Squadron RLC
Defence Estates (Hameln)
The Trident Centre including: Unit Welfare Office, HIVE, Homestart, Tax, Free Shop,
Petrol Coupons, BFG Registrations & Coffee Shop.
28 engineer Regiment
Amph Engr Sqn, 65 Fd Sp Sqn, Fd Sqn, 5 Fd Sp Sqn, 6 Hq & Sp Sqn
1 Amph Engr TP (V), 8 Engr Regt Wksp REME
Hameln Office, Paderborn Garrison labour Support Unit RlC
The GLSU controls the employment of dependants and German civilians within the
barracks. If you are interested in getting a job while you are here, you should register
with them.
Services Liaison Officer
The Services Liaison Officer negotiates with German Authorities to ensure that they
provide the Forces with the support and facilities required to carry out their military
mission. He also ensures that the Forces understand their obligation to pay due
regard to German interests. He encourages British German community relations,
helps both sides in their official and social contacts and is available to give advice
on protocol matters, sporting activities, Press and Public Relations. This office may be
contacted on Hameln Military 09 or Hameln Civil 917 09.
PHILIPP’S ARMY SHOP
– Wide range of clothes and equipment
– Clothes available in DPM
– Brands like Arktis, Berghaus and Lowa
– English spoken
Zentralstrasse 27, 31785 Hameln
Tel: 05151 -4 42 48 • Fax: 05151 -92 51 83
Email: P.A. Shop@t-online.de

Housing & Accommodation
Services
Service Families accommodation and
Families Information
Station Housing and Community Support Office, Hameln
The HCSO Office is responsible to the Station Commander for the day-to-day
administration and smooth running of the Station. In detail its function is to
administer the SFAs and related facilities and to generally support the British Military
and families in Hameln. In conjunction with the Welfare Office it will arrange
your move in to SFAs and in due course your move out. It will administer your
requirements whilst in occupation of your SFA by arranging repairs as necessary,
liaising with the Defence Estates or GWA on matters of furnishings, heating,
decoration of quarters etc.
At the HCSO you will find experienced staff who are there to assist you and to help
make your stay in Hameln a pleasant and happy experience. They will be able to
help you if you should have any queries to which you cannot find the answer in this
Guide. Queries, for example, on housing matters, fuel and light and amenities within
the Station. If you cannot find what you need in the Guide, please contact the HCSO,
Hameln Mil 07.
Defence Estates (Facilities Manager)
The Facilities Management Office and GWA became part of Defence Estates Europe
on 1 April 005. Both offices are located on the second floor of block 10 Gordon
Barracks. The responsibility of the Facilities Management Office in Germany remains
the same as its counterpart in UK. Some more notes on this and repairs can be found
later in this Guide. Helpline is Civ – 917 51, Mil – 51.
28 Engineer Regiment Welfare Office – Trident Centre
Introduction. The aim of the Welfare Office is to provide a focal point within the
Regiment for all families and Single Soldiers to fulfill their administrative needs.
Advice and assistance can be obtained through the office on all matters relative to
the family, whether married or single.
Function. There is no limit to the functions carried out by the the Welfare Office, if
there is an issue/problem the solution can also be found. Primary functions are:
a. Family Welfare. The Unit Welfare Officer or Welfare SNCO will deal with many
family welfare issues/problems, minor or major, and can give advice on many family
concerns. This will always be carried out in the strictest of confidence, and if need be
away from camp/SFA in a neutral location.
b. DeHD Form 1132. These are the forms for the application of married quarters
whether posted in or out of the Regiment.
c. F/mOV/713. The application for unaccompanied baggage. This is the form to
allow the movement of your furniture and belongings.

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d. move In/move Out. This is the phrase used to take over or hand back a married
quarter on posting.
e. Visit of Relatives. Any relative who wishes to visit must have a visit form completed
by the host.
f. ID Cards. For wives and children.
g. naaFI Shopping Permit Ration Cards. Certain goods purchased in the NAAFI
are rationed and can only be obtained on a ration card.
h. Fuel and light. Charges for fuel and light can be waived on shared facilities
during a family’s absence from the quarter. Application is to be made before
departure.
i. Transport. In certain cases welfare transport can be arranged for families.
location. The Welfare Office is situated in the Trident Community Support Centre,
Block , Gordon Barracks.
Office timings: Mon-Fri 0900-1500 hrs
Contact numbers: Welfare Officer – Ext 85
Welfare Office – Ext 86, Fax 87
From a Civil phone: Hameln (05151) 917 86 or 917 85
The Welfare Officer or SNCO is always on call.
nB. During silent hours through the Regimental Orderly Officer via
Guardroom 917228.
Summary. The Welfare Officer is there to assist you; there is no limit to our function,
if in doubt call for advice. There is never a need to sit in confusion, one call could
solve all your concerns. No problem is too small or too great.
Remember: If we can’t help, we always know someone who can.
location of Service Families
accommodation (SFa)
Hameln
Within Hameln Soldiers Families Accommodation is spread over a wide area of the
town. The majority of the properties are flats, garages tend to be in short supply. The
Housing and Estate Managers can be contacted through HCSO, Block 10, Ext 07
or 05.
Afferde
This is a modern estate of 7 SFA (C types only) some km to the south-east of the
town of Hameln. All properties are flats and there are some garages. The Housing
and Estate Manager are responsible for all quarters on the estate. Ext 05.
Rinteln & Bückeburg
Both these areas provide accommodation for the staff of Prince Rupert School, as well
as military families when required.

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Soldiers Service Families Accommodation in Afferde.
Weser Primary School.

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action on Outbreak of Fire
Immediate Action
In the event of fire, the following procedure is to be carried out:
• Shout “FIRe, FIRe’’ repeatedly to summon help.
• Fight the fire with the extinguishers that are available.
The Fire Brigade should be called to all outbreaks of fire by the following means:
• Telephone the Civilian Fire Brigade on Civil 112 (Feuer on dial).
The senior persons present should take the following action:
• evacuate all persons from the house or block of flats and check that
everyone is accounted for.
• muster all heads of families and fight the fire with appliances available.
• Collect statements from witnesses after the fire is out.
• Report the fire to your Housing and estate manager and to the HCSO’s
Office immediately, or as soon as possible when a fire occurs after duty
hours or at weekends. Civ 917207 mil 2207.
Follow up Action
• Ring your Unit Duty Officer/NCO and ensure that they inform the Divisional Fire
Adviser HQ 1 (UK) Armd Div that a fire has occurred.
• Inform your Housing and Estate Manager and ask him to inform the HCSO,
Hameln.
• On the next working day, inform your Unit Fire Officer who will contact the Div Fire
Advisor and GWA.
Housing and estate managers
There are three Housing and Estate Managers responsible for all Service Families
Accommodation (SFA) in Hameln Station. They should be regarded as your ‘friendly
local landlord’ to whom all problems relating to your SFA should be addressed. They
can be contacted on:
Hameln Mil 05 or Civ: 917 05
Emergency Call Out
After normal working hours the Station Duty Officer will deal with emergencies – an
emergency being a situation which cannot wait until the next working day, being a
hazard when life or health are in danger, or that the building is in danger of extensive
damage. Individuals, or occupants of married quarters and hirings, are to deal only
with unit Guardroom when requesting emergency repairs. Contact numbers are as
follows:
Mil Ext 8 Civ 917 8
When reporting an emergency please ensure you give exact details of the type of
emergency.

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Information for Occupants
Frost Precautions
The following frost precautions should be taken in winter:
• Entrance doors and windows to flats and cellars should be kept closed.
• Windows may only be opened when the risk of condensation is high,
i.e. when bathing, cooking, washing clothes or similar occasions.
• Families going on leave should leave radiators on and windows closed.
All radiators should be kept on to maintain the flow of hot water.
No one without authority is permitted to operate heating systems or boiler installations
in multiple blocks of married quarter flats. This is the responsibility of the Facility
Manager, Housemasters and Housing and Estate Managers.
Refuse Collection
Timings and locations vary from time to time. Occupants will be informed of details
by their Housing and Estate Manager.
Gardens
Occupants of SFAs are responsible for keeping their gardens tidy and their lawns
cut short. When the husband is on an official unaccompanied tour (such as Iraq),
the GWA may assume the responsibility for cutting the grass providing they have full
details from the unit and welfare office.
Cellars
The Hameln area is subject to flash floods during heavy rain and cellars are
particularly liable to flooding. It is therefore recommended that any items of
household furniture, bedding, carpets etc, stored in cellars are raised at least one foot
above the floor.
Insurance
Items of AD furniture in a SFA are on charge to the occupant of the SFA and a charge
will be raised for any item which is damaged. This also includes items damaged while
being stored in the cellar. Occupants are therefore strongly recommended to take out
insurance against such an occurrence and to insure the fabric of the building against
fire and frost damage.
Use of SFAs for Profit-making Activities
Anyone wishing to use their SFA for any profit-making activity, be it a business or a
club, must first obtain permission of the Commanding Officer, in the first instance
contact HCSO.
maintenance of all SFas
Introduction
This section of the Guide applies to all SFAs.
What is the Facilities Management Office?
Its function is to maintain and manage property for Government Departments and the
Armed Forces. This section of the Guide mainly relates to the maintenance of your
married quarter, and garage if you have one. In this context we are responsible for
maintaining:

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a. The structure of the building, including doors and windows.
b. The heating system.
c. The electrical system.
d. The hot and cold water pipework.
e. The drainage system.
f. The cooker.
g. The sink unit, the kitchen cupboards and worktops.
h. The wash basins, toilets and baths.
i. The floors and floor coverings, except for carpets.
j. The outside areas, including steps, paths including external paths and fences, but
not gardens – weeding of pathways, cutting of hedges and maintenance of shrub
borders is the occupants responsibility.
Any request for repairs, to any of these items, should be passed to your Housing and
Estate Manager; or to the GWA Help Desk. Tel: Hameln Mil 51, Civ 917 51, in
Room 07, Block 10, Gordon Barracks.
We are not responsible for carpets, furniture, cooking implements, plates, knives,
forks etc. If you have problems with any of these items, you should contact the Estate
Managers. GWA stands for Garrison Works Alliance, we are your first point of contact
if you wish to report a fault or repair to your married quarter. Faults and repairs are
reported through our Helpline 917 51 (Mil Ext 51). If our tradesmen ‘cold call’
and you are not in they will leave a yellow card (written in both English and German).
If you have received one of these cards, please call me on 917 75 mil ext 7 , we
can then book an appointment.
The Maintenance of your SFA: Our Objective
To provide the best standard of maintenance with the funding allocated.
Maintenance Work Categories
a. Very urgent (also sometimes described as emergency repairs).
b. Urgent.
c. Routine.
Very Urgent Repairs
This is where there is a hazard to life, health or property: when gas, water or sewage
is seriously leaking and you are unable to stop it: or when there is a serious electrical
fault and you cannot isolate it. In addition, if your heating fails in the winter and you
do not have enough portable heaters to keep the temperature above 0°C, then this
will be treated as a very urgent repair. If you experience any of these extremely serious
problems you should:
a. If it concerns leaking water and gas, try to turn off the main supply.
b. If it concerns electricity, try to turn off the main electric supply.
c. If it is during working hours, report the problem immediately to the Housing and
Estate Manager. If it is outside working hours, you must contact the Duty Officer
through the Guard Room.
Urgent Repairs
This describes a defect which, if not repaired quickly, would seriously inconvenience

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you, or would lead to deterioration of your married quarter. Defects of this type
should be reported to the Housing Estate Manager as soon as possible during normal
working hours.
Routine Repairs
This describes the remainder of the defects that would occur in your SFA.
Response Times
This is the time it should take us to repair a defect. These response times have been
agreed between the Army and GWA. Very urgent repairs should be completed
within hours; however, this does not apply at weekends or public holidays, when
we can only provide a limited service usually by the station duty officer authorising
a nominated contractor to be called out – via GWA. Urgent repairs should be
completed within 7 days, and routine repairs within months.
Gardens
You are responsible for maintaining the garden and external cleaning of footpaths of
your SFA. You are also responsible to maintain and cut any hedges, ensuring they do
not exceed 1.8m in height or hinder public pathways. We only carry out the major
pruning of trees and the removal of dangerous trees. In addition, if instructed by the
SHCSO, we will cut the grass when the head of the household is absent on duty for
more than 1 days. However, we will only accept this responsibility if the garden is in
good condition when the head of the household departs. Snow and leaf clearance is
your responsibility.
Barrack Damages
You do not have to pay for repairs carried out in your SFA, except for the cost of
repairing damage which, in our opinion, is not due to fair wear and tear. In these
circumstances we inform the Housing and Estate Manager of the cost of the repair,
and the Army then decide whether the cost should be charged to you as a Barrack
Damage.
How to Report Defects
This is where you can help us to give you a better service. The more information you
give the Housing and Estate Manager or help desk when you report a defect, the
easier it is for us to ensure we send the right workmen with the right spare parts, and
hence ensure the repair is carried out as quickly as possible. An example will help to
illustrate this point.
If there is a fault on your cooker. You might tell the Housing and Estate Manager that
your cooker is not working.
However, if you told the Housing and Estate Manager that you had an electric cooker
and the back left-hand ring had stopped working, then we could be certain that the
workmen would be able to repair the cooker straight away. Instead of having to visit
your quarter to find out the problem, return to the stores to get a spare part, and then
return to carry out the repair. It would also be beneficial if you suggest times you are
available for access.

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Do-It-Yourself Repairs or Improvements
With the exception of minor painting, you are not allowed to carry out ‘do-it-yourself’
repairs or improvements to your quarter. If you wish to carry out any painting, you
must first obtain our approval via your Housing and Estate Manager.
General Advice
Always have a torch available. When problems occur with your electrical installation
or appliances, turn off your supply at the intake control. Know where this control is
and how to operate it. If your supply has failed, unplug all portable appliances and
switch off all lights (and heaters if you have any directly connected); reset your supply;
switch on your lights one at a time; if your supply stays on then the fault is in one of
your appliances. It may be that the fault is on one light; in this case, by keeping the
light ‘off’ or isolating the one affected circuit, you can use all items in the remainder
of the house. never attempt to repair appliances that are plugged in; always unplug
them first.
Know where you can turn off your water supply, and if you have leaks then turn off the
supply. Know where your supplementary valves are and what they control; you may be
able to locally isolate a problem and then use the remaining facilities.
If you have a gas supply, know where the supply can be isolated. If you suspect any
kind of a problem or leak then turn off your supply. If the problem is on your boiler,
turn off the gas and electric supply to your boiler.
If the problem is on your gas cooker then disconnect the flexible pipe from the gas
wall socket by your cooker. Turn off at main stop cock.
If you are leaving your quarter for a period during the winter then leave your boiler
on, turn down your room temperature control to 8°-10°C, shut all windows, leave all
radiators on and leave all internal doors open; turn your domestic hot water cylinder
(if you have one) control down to 15°C. Ask a neighbour to check your boiler once a
day.
In autumn/winter time check your attics and cellars to ensure all windows are closed.
If you have an external tap (for garden perhaps), turn off stopcock inside your quarter
(it should be labelled), and drain the water from the pipe feeding the tap. Turn this on
again in late spring when there is not likely to be any more heavy frosts.
Ventilate your SFA on a daily basis at regular intervals. This will reduce the chance or
possibility of mould growth.
Conclusion: We hope these notes will help you. If you follow the advice it will assist us
in providing you with a reasonable service.

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The Joint Service Housing advice Office
(JSHaO) – Helping you to civilian
housing solutions.
What is the JSHAO?
The JSHAO provides Service persons and their dependants with housing information
and advice. We also, where possible, help you to obtain placement in social housing
on leaving the Service. We help army welfare/compassionate cases and separated
families from overseas to find appropriate housing on return to the UK.
Helping you to civilian accommodation
The JSHAO runs ‘Housing Solutions’ education briefings for Service Personnel. These
briefings inform you of the greater choice that you now have in the way you can
provide civilian housing for yourself whilst still serving. The JSHAO also run one day
‘Housing the Options’ courses at Resettlement Centres. These courses give you the
information to make informed choices on how and where you provide civilian housing
for yourself and your family when you leave. While these are normally attended in the
last years of Service, any Service person and/or their partner is welcome.
What information do we hold?
We have a database of information to help Service leavers find housing, provided
by the 00 local authorities in the UK. We also have information and contacts for
most of the UK’s housing associations. We have contacts for relocation companies
that specialise in finding property to purchase for Service personnel. We can provide
you with pamphlets and information sheets on the multitude of different subjects on
making housing provision. All this information is available to you, just call or e-mail
our office.
The MOD Nominations Scheme
The JSHAO runs the Ministry of Defence Nominations scheme; this scheme may
be able to help you if you are looking for council or housing association housing
on leaving the Service. Information and an application form can be found on our
website or call the office and talk to one of our Nominations staff.
Low Cost Home Ownership
These days there are lots of different methods and schemes for low cost home
ownership when you leave the Service. For example, Shared Ownership allows you
to purchase part of a property from a housing association and then rent the other part
from the same housing association. Homebuy helps successful applicants to buy their
home using a government interest free loan to fund part of the property. If you are in
council housing the Right to Buy scheme is still available in most parts of the country.
We can advise you on all these options and where they are available in the UK.
Buying your own house
Buying a house is one of the most exciting things you ever do. However it is also
one of the most daunting. The JSHAO has booklets that explain the process. We
can advise on websites you will find useful to get details of properties, solicitors and
surveyors. We can even point you to a number of helpful individuals who can assist
you in finding the right mortgages for you. For those of you thinking of building your
own home we have some very practical advice and information.

H a m e l n 2 0 0 9 17
Help from the Services
In 1996 the MOD introduced the Long Service Advance of Pay Scheme for Army and
RAF personnel, (the scheme has been available to Naval personnel for many years).
The JSHAO holds details of the scheme and current application forms. Never commit
yourself to purchase until you receive confirmation from the Tri-service LSAP centre of
your eligibility for the loan.
JSHAO monthly magazine Housing Matters
Ten months a year the JSHAO produces a magazine. It contains lots of information
designed to help you when you are considering your civilian housing. Copies should
be easily available within your unit but if you have difficulty in getting a copy ring the
JSHAO.
How to contact us
We have lots of information that may be important to you so why not contact us.
JSHaO on line www.mod.uk/jshao
JSHAO
HQ land, erskine Barracks
Wilton, Salisbury SP2 OaG
Tel: 01722 436575 Fax: 01722 436577
e-mail landpersawsjshaogm@land.mod.uk
SPACES – Single Persons Accommodation Centre for the Ex-Services
If you are single and about to leave, SPACES may be able to help you find somewhere
to live. SPACES is tasked to help place single Service leavers in appropriate
accommodation as they leave. It is located within the Resettlement Centre at
Catterick Garrison, North Yorkshire.
SPaCeS
Catterick Resettlement Centre, St aidans Road, Catterick Garrison
north Yorkshire Dl9 3aY
Tel: 01748 833 797
Fax: 01748 835 774
e-mail spaces@echg.org.uk
SSAFA Forces Help’s Housing Advisory Service
Once you leave the Forces and/or MOD accommodation, you can still get
information, help and advice with your housing problems from SSAFA Forces Help.
Contact the Housing Officer (Information) c/o Joint Service Housing Advice Office,
address above, or ring 0 07 0 878 . This service is available to your dependants
and wider family (parents, etc) whilst you are still serving.

18 H a m e l n 2 0 0 9
...in Hameln
...everything for Building,
Renovating and DIY
Werftstraße 2
Fluthamelstraße 1
Georg-Wessel-Straße 3
www.honig-baustoffe.de

Adult /Children's Education /
Youth Activities
Schools and Kindergartens
Weser School
Foundation Stage Unit
Hameln Civil 05151 78 7
Headteacher: John Allison MA
Deputy Headteacher: Emma Scarisbrick
Parents can receive a School Information Booklet from the secretary by telephoning
the number above during working hours.
Weser School, is located on the NW side of town adjacent to the RMP building and
the Gundolph park. Access to the school is via Bertholdsweg, a minor road which
starts at the Martkauf Supermarket, continues around the RMP building and into the
school grounds.
The school is a modern, purpose-built design. There are two playgrounds each
with climbing apparatus and the building is surrounded by extensive grassed areas.
The large German Sportshall adjacent to the school is also used by the children
throughout the year.
All children have the opportunity to learn to swim in pools close to the school and the
older children have the choice of attending various sporting or creative club activities
after school. Local day trips are organised for all classes throughout the year for
children to experience and enjoy places of historical and geographical interest.
Y , Y , Y5 and Y6 children are annually invited to take part in residential trips in
the Summer Term. Venues for these trips are German Youth Hostels, throughout
Germany or St Viet in Austria for skiing. New children are placed in classes with
children of similar age and taught by teachers who have full United Kingdom
professional qualifications. All children are taught those subjects stipulated in the
National Curriculum of England and Wales.
Most children transfer to Prince Rupert School, Rinteln, in the September following
their eleventh birthday.
Parents with children of nursery or primary school age arriving in the Station can
visit the school for registration by appointment. Parents and children can then look
around the school before the children start the following morning.
Children are transported to and from school on buses organised by the HCSO staff.
The school publishes regular newsletters to keep parents informed of the various
aspects of school life. Parents are always welcome in school.
Weser School was inspected by HMI in October 006. Inspectors reported ‘the
school provides a good education overall, with a number of strengths. Standards
are broadly average and pupils make satisfactory progress overall. The school is
particularly successful in promoting children’s personal development and raising their
self esteem’.

0 H a m e l n 2 0 0 9
What the school does well:
• it has maintained a positive ethos and good morale amongst children and staff.
This is because of very effective leadership.
• provides the youngest children with a good start.
• helps pupils with Special Educational Needs to do well.
• promotes pupils’ personal development most effectively. As a result,
pupils’ attitudes to learning are very good, they behave very well, and
are becoming mature and responsible young people.
• provides a welcoming and caring environment where children feel
secure and valued.
• forms a very strong partnership with parents.
Prince Rupert School BFPO 31
Prince Rupert School is the secondary school for students in Hameln Station aged 11-
18 years. In September 006 the school received a full OFSTED inspection and was
judged to be outstanding over all. The opening lines of the inspection report state:
'I would just like to say that Prince Rupert School is an excellent school and my child
has developed very well, educationally, socially and personally throughout his time
at school' This is the view of one parent but reflects the view of many others, and the
inspectors wholeheartedly agree.
Further details of the School's achievements can be found by reading the full OFSTED
report which can be found on their website. It can also be accessed via the school's
website at www.princerupert.de
The school caters for all abilities in the age range 11 to 19. It is generously staffed
with experienced, fully qualified teachers and support staff and there is a long
record of success in all aspects of school life. There is excellent, purpose-built
accommodation and a full range of facilities on a site overlooking the picturesque
Weser valley in Rinteln.
The school follows the English National Curriculum in the first three years and then
1 -16 year old students opt for a good range of GCSE and vocational qualifications.
There is also the opportunity for extended courses involving preparation for
employment where work experience is a significant part of the course. Post 16 there
is a wide range of courses at level and level which includes AS, A , GCEs, BTEC
and NVQ qualifications. All sixth form students have the opportunity to gain ICT
qualifications through the ECDL. There is a strong emphasis on the pastoral care of
students, and the school maintains a happy, friendly atmosphere with high standards
of behaviour.
Each year there is a varied programme of citzenship and extra-curricular activities
including sport, the arts, study support and residentials. There are normally later buses
for those involved with activities on Tuesdays and Thursday. The normal school day
runs 08 0 to 15 5 except for Mondays when there is a later start of 0915. This is to
accommodate the school's weekly boarding students who travel from further afield.
When parents arrive in Station they will need to complete an application form (SCE
001). This, along with a full school brochure, is available from the school. Parents
should contact the school to arrange an admission appointment. This is essential
in order to ensure that the right personnel are available to complete the admission
procedure. At least one parent should accompany the child at the admission

H a m e l n 2 0 0 9
appointment and they should bring a copy of the child's birth certificate, their last
school report and information about the child's national curriculum levels. The
previous school should have provided this latter piece if information, unless the child
is transferring from a school outside of England or Wales.
The HCSO should be contacted with regard to school transport. General information
about particular courses or advice about the education of secondary age children
may be sought from the Headteacher Appointments and further information can be
obtained by telephoning 05751 970 0 (Military 8 0).
Boarding Schools
Please refer to the Directory of UK Boarding Schools in this Guide. Details of Boarding
School Allowances obtainable from Sqn Military Accountants.
Meadow Kindergarten/Crèche
Meadow Kindergarten provides a high standard of care for children aged 0 months
to years of age. You will find us located in the RMP building next to the Weser
School.
Meadow Crèche provides a warm caring environment for our younger children aged
from months to 0 months.
Both premises are registered and inspected annually by our Early Years Inspector.
For more information contact the Supervisor on ext 87, Civil 917 87.
1

H a m e l n 2 0 0 9
44 army education Centre
AEC is situated on the middle floor of Block 11, Gordon Barracks. It provides the
normal range of facilities for serving personnel, including CLM, MLAT, Resettlement
Advice, Army Learning Centre, Basic Skills, Library and Personal and Community
Development Learning Courses. In addition a wide range of services are available to
Service personnel, UK based civilians and their dependants as follows:
Personal and Community Development Learning Courses (PCDL)
PCDL courses are held in AEC during the day or in the evening. The range
of subjects offered varies according to demand and the availability of suitable
instructors, but normally includes German and IT courses as well as vocational
courses such as First Aid and Card Making.
44 AEC
We are always interested in expanding the range of courses on offer. So if you are
interested in passing on your knowledge please contact AEC on Hameln Mil:
96 or Civ: 917 96. We offer very good rates of pay.
German Language Courses
German Language Courses are run as part of the PCDL course programme. All
Serving Military Personal may attend these courses free of charge. Dependants
will need to pay a small course fee. Language tapes and CD ROMS may also be
obtained from the Station Library.
Civilian Examinations
Members of the Station can sit a wide range of civilian examinations for which they
have prepared either in the UK, Germany or elsewhere; these include the various
Examining Boards (GCSE, A levels, OCR City and Guilds of London Institute and
others). People unsure of their eligibility or readiness for examinations can obtain
guidance from the Centre. In keeping with developments in the UK, the Centre can
also offer advice about National Vocational Certificates (NVQs), in particular in
Management.
Resettlement Advice
For those people leaving the Service, AEC offers a resettlement facility. The
decision about selecting a second career can be aided by the use of the computer
programmes available in the Centre. There is plenty of material available to help find
suitable training and help with the search for a new career. The Individual Education
and Resettlement Officer travels to Hameln on a regular basis dependent on demand.
Basic Skills
AEC can offer advice and support for soldiers and dependants with Basic Skills
needs and dyslexia. This includes a range of support materials to help improve
literacy and mathematical skills. Contact Mil .
The Army Learning Centre
The Army Learning Centre (ALC) is an internet based facility, offering courses on a
wide variety of subjects. This is also available for recreational use including e-blueys.
Contact Hameln Mil 60 for more details.
Punchlines
Punchlines is your Garrison magazine, providing news and topical information for

H a m e l n 2 0 0 9
British Forces personnel based in Paderborn Garrison. The magazine is delivered free,
each month, to every married quarter, school, unit and welfare centre in the garrison.
Inside you will find useful information, news of events and what’s on in your local
area.
Library Service
The Army Library Service in Hameln is co-located within AEC. It offers a wide
variety of CDs and books including a Military and Children’s section. Contact
Hameln Mil 58.
How to Contact 44 AEC
Visitors are welcome to call at the office in AEC at any time during normal working
hours or to ring the Centre Office on Hameln Mil 96. The Education Officers and
Centre staff are always ready to give advice and help with problems of an educational
nature.
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Easy monthly payment plans available.
All documents required for BFG Registration issued on the spot.
Call one of our friendly staff today to see how much we can
save you on your motor insurance.
Tel: (05151) 22499 Fax: (05151) 45342
Opening Hours: Mon-Fri 9.00am-3.00pm, Sat 10.00am-1.00pm

Medical and Health Services
medical/Dental Centre
A Brief Introduction to Hameln Medical Centre
The Medical Centre is located in Block 11 of Gordon Barracks, which is behind the
block on the right hand side as you enter the Barracks.
There is parking available in front of the Medical Centre or on the main parade
square.
We have two Doctors providing daily clinics as follows:
Soldier’s Sick Parade 08 0-09 0 hrs
Families Clinic from 1000 hrs
The Nurses operate a daily clinic by appointment:
Soldier’s Sick Parade 0800-09 0 hrs
Families Clinic from 1000 hrs
They also hold Asthma, Well Man, Well Woman and Smoking Cessation clinics. All
clinics operate on an appointment basis, which can be booked by calling the Medical
Centre on Hameln Mil 8 (Civil 05151 917 8).
Emergency Cover
The Medical Centre is open Monday to Friday 0800-1700 hrs only.
There is an out of hours emergency telephone service provided outside the Medical
Centre opening hours which is manned by a Nurse Assistant and two Nurses.
The Emergency Telephone Number is:
Hameln Military 2333 (Civil 05151 917333)
In an absolute emergency go straight to one of the following local hospitals:
Wilhelmstrasse Krankenhaus – for children under 16 and pregnancy related
emergencies.
A&E, Weser Krankenhaus – all adults
Transport
Transport to the Medical Centre from Quartering Areas is published around the
Station. This transport is timetabled and combined with the NAAFI and amenities
transport.
Transport is available to the Gilead Hospital, Bielefeld and must be pre-booked via
the Medical Centre reception.
Dental Centre
The Dental Centre is in Gordon Barracks. It offers a comprehensive range of
treatment for military personnel, UKBCs, and their dependants, living in the Station
area. Referrals for specialist dental treatment, at Gilead Hospital, Bielefeld or St
Vincent’s Hospital, Paderborn, are made by the Dental Officer. All treatment, whether

6 H a m e l n 2 0 0 9
emergency or routine, and dental inspections/consultations are made by appointment
only. Parents wishing to arrange appointments in their children’s school holidays
should make
arrangements in plenty of time to avoid disappointment. Six to eight weeks is
desirable. Please call in at the Dental Centre or contact us on Hameln Mil 1 to
arrange an appointment.
The Weser Hospital.
View from the "klut" showing Gordon Barracks and the Weser
Hospital to the left of he bridge.

H a m e l n 2 0 0 9
SSaFa Forces Help nursing Services, etc
SSAFA Forces Help Community Health & Social Services.
There is one full-time Health Visitor, and a Regional Child Health Nurse who work
together to provide Child Health services in Hameln. There is one full-time Midwife
and a Social Worker based in Hameln.
The Health Visitor
Health Visitors are nurses trained to work specifically in the community. The main aim
of health visiting is to look at the long term health perspective and offer advice which
will enhance the general health and well being of the community as a whole and the
future generation in particular. Our main areas of work are:
a. Health Education Projects & Health Promotion
b. Emotional support and guidance to first time mothers
c. Developmental assessments and monitoring children up to 5 years
d. Immunisations and child health clinics
e. Help and advice with behavioural, sleep and other child care problems
f. Support for families with special needs or handicapped members
g. Referral to other agencies
h. Group work
Child Health Clinic Times
Monday – Friday Medical Centre Immunisations
by appointment
Wednesday Medical Centre Drop-In Clinic 10am-1 pm
Tuesday Medical Centre Tuesday mornings
For more information on Home Visits and Baby Massage or to book an appointment
please contact Reception on (civilian) 05151 917 8.
Midwifery Service, Hameln
For full details of the Midwifery Service please phone Mil Ext 5 (Civ 05151
917 5). If a midwife is not avaliable please leave a message at the Medical Centre
Reception, Mil Ext 8. Hour on call midwife – 05 5 98 658.
Midwives are trained nurses who have a special interest in women’s health, especially
pregnancy. We are involved with the ladies health from the time a pregnancy is
considered until after delivery where the Health Visitors contribute to the care from
approximately 10 days old. We also work alongside the Health Visitors in the Health
Education Projects.
Our main areas of work are:
1. Pre-conceptual counselling
. Ante natal care
. Parent education classes
. Post natal care
5. Breast feeding support
6. Emotional support and advice for all new parents
7. Referral to other agencies
8. Post miscarriage counselling
Midwives offer a hour 'on call' service across British Forces Germany.
7

8 H a m e l n 2 0 0 9
One of the many country walks within a few minutes
from the town of Hameln.
A pleasure boat on the River Weser.
The "Klut" viewed from the
River Weser.

H a m e l n 2 0 0 9
Comfort Hotel Garni ��� ��� Bellevue
Klütstrasse 34
31787 Hameln
Tel 05151 98910
Fax 05151 989199
All rooms with Shower/WC • TV • Telephone • Minibar • Safe
(British Owned and Run)
Karlstr. 2
Berliner Platz
31785 Hameln
Tel. 05151/1 44 07
Fax. 05151/1 44 03
www.orthopaedie-beck.de
Parpatt - Optik
...mit den Augen vertraut.
MODERN ORTHOPEDICS SHOE TECHNOLOGY
� Comfortable fashionable shoes,
also for insoles
� Foot-contoured children’s shoes
� Arch supports made to measure and
from plaster casts
� Alterations to ready-made shoes
� Orthopedic made to measure shoes
� Shoe repairs
Rodenstock Sports Eyewear
Sports lenses and frames -
all from one source
Hameln • Emmernstr. 2
next to "Warnecke am Hochzeitshaus"
www.parpatt-optik.de
bpm-computer ®
bpm-computer ®
� Hardware
� Software
� Networks
� Repairs
� Advice
Telephone: 05151/958227 Prop.: Ulrich Uthe
05151/959944 Fischpfortenstr. 7
Fax: 05151/958497 31785 Hameln
www.bpm-computer.de • e-mail: info@bpm-computer.de
Opening times: Mon-Fri 10-14 and 15-18 hrs • Sat 10-14 hrs
9

0 H a m e l n 2 0 0 9
A typical Hameln Street.
The Hameln Christmas Market.

H a m e l n 2 0 0 9
Opening Times:
Mon - Sat from
12.00 - 14.30 hrs and 17.30 - 23.00 hrs
Sunday 17.00 - 23.00 hrs
Argentinian Steaks from
Lava Stone Grill
With Garden Terrace
Low price lunch
Hameln • Baustr. 3 •
� 0 51 51 / 4 15 30
31

32 H a m e l n 2 0 0 9
UK & GERMAN GUIDES
MAN GUIDES UK & GERMAN GUIDES
No matter where you are posted in the UK, Germany or overseas, your Service
Community Guide will be waiting for you - to introduce you to the locality, to
guide you on the facilities and procedures in your new station and to advise you
where to obtain the goods and services your require.
Always keep it by you and make good use of it while you are here.
This Service Community Guide is one of a series of seventy available to Service
Families. It is funded entirely from advertising and provided free of charge.
MAKE GOOD USE OF YOUR SERVICE COMMUNITY OFFICIAL GUIDE
IT’S PRODUCED FOR YOU!

D I R E C T O R Y O F U K B O A R D I N G S C H O O L S
✆ 01284 729308
admissions@culford.co.uk
w a r w i c k s h i r e
An independent boarding
and day school for boys
and girls aged 3 to 18 years
• GenerousForces
Allowances
• Challenging,
enriching&fun
• 45minsfrom
Cambridge,
Stansted&
Norwich
Registered Charity No. 310486
www.culford.co.uk
Culford School, Bury St Edmunds, Suffolk IP28 6TX
Dunchurch, Rugby
Warwickshire, CV22 6QU
Tel: 01788 810217
IAPS Co-educational Boarding and Day School
For children aged 4 – 13 years
While you do your duty we’ll make it ours to give your child a
happy, high quality education in a friendly, family environment
ISI Report 2008: “The educational experience provided by
boarding produces well-rounded, confident and articulate
pupils who live in a secure and happy environment”
www.biltongrange.co.uk
33

34
w e s t m i d l a n d s
w o r c e s t e r s h i r e
Moffats School
Boarding for Boys & Girls from ages 7 to 13
S E R v I C E C O m m U N I T Y O F F I C I A L G U I D E
A happy family day & boarding
school in a fine setting on the
Shropshire - Worcestershire border
Small classes: high attention to
every child’s needs & strengths
Full & weekly boarding
Sport & Riding every day in our
100 acre grounds
Proud of a long association with
service families
To find out how your child can flourish
at Moffats, please call us on
01299 841230 or visit moffats.co.uk A small school in a big house

D I R E C T O R Y O F U K B O A R D I N G S C H O O L S
4. NORTH OF ENGLAND Dallam School
Milnthorpe, Cumbria LA7 7DD
c u m b r i a
Please contact the Boarding Secretary on:
Tel: 017687 72605 or Fax: 017687 74813 or
Email: boarding@keswick.cumbria.sch.uk
www.keswick.cumbria.sch.uk
• An International Language College & IB
World school situated on the southern
fringe of the Lake District
• International students in our boarding
section – Fees £6,500 p.a. – no tuition
fees
• Foundation, 11-18 Co-educational
school
• Now offering the International
Baccalaureate (IB) Diploma as well as
A level studies in the Sixth-Form
• Excellent extra curricular opportunities
Contact: +44(0) 15395 65165
email enquiries@dallam.eu
www.dallam.eu
35

36
d u r h a m
Barnard Castle
sChool
Co Durham DL12 8UN • Tel: 01833 690222
Fax: 01833 638985 • email: secretary@barneyschool.org.uk
S E R v I C E C O m m U N I T Y O F F I C I A L G U I D E
Boarding and Day School for Boys
and Girls aged 4-18
Service Bursaries Awarded
50 acre site with first-class facilities
Approx 1 /2 hour from
Catterick and Leeming
Further details and prospectus from the
Headmaster’s Secretary
Tel: 01833 696067
Barnard Castle School is committed to
safe-guarding and promoting the welfare of children and
young people and expects all staff and volunteers to share
this commitment
Registered Charity Number: 527383
Individuality counts at Polam Hall School
Independent Day and Boarding School for girls aged 4 to 18
Forces and sibling
discounts available
For full details visit
www.polamhall.com
Telephone +44 (0)1325 463383
Email information@polamhall.com
Polam Hall School Ltd
Grange Road, Darlington DL1 5PA
www.polamhall.com We Grow In Harmony
l a n c a s h i r e
20% Discount at Rossall School
For British Military Families
Take advantage of your MOD Boarding School Allowance and Rossall School
will top it up with a further 20% discount on our basic annual fees. This means
that your personal contribution would be in the region of £500 per term for
Middle School pupils and £950 per term for Senior School pupils based on
current boarding rates. Bursaries are also available for day pupils.
To request a prospectus or to arrange a visit to the School, please call the
Registrar, Lynda Smith, on:
Tel: 01253 774260 Email: enquiries@rossallcorporation.co.uk
ALL AGES, ALL LEVELS, ALL INSPIRED
www.rossallschool.org.uk
Charity number 527369

D I R E C T O R Y O F U K B O A R D I N G S C H O O L S
m e r s e y s i d e
n o r t h y o r k s h i r e
• Co-Ed, 11 – 18yrs • YORK
In ‘The Times’ Top 20 Schools
☎ 01904 623261
www.boothamschool.com
Bramcote School
Scarborough
Independent Preparatory School
Co-educational (4-13 year olds)
Full Boarding and Day
Tel: 00 44 (0)1723 373086
www.bramcoteschool.com
“Today’s education for Today’s Service Community”
37

38
S E R v I C E C O m m U N I T Y O F F I C I A L G U I D E

D I R E C T O R Y O F U K B O A R D I N G S C H O O L S
Aysgarth
School
Pre-Prep & Nursery
for Girls & Boys aged 2 1 /2 to 8
Day & Boarding School for Boys aged 8 to 13
Armed Forces & sibling discounts available
For further details please contact:
Mrs Paula Hamer, Headmaster’s Secretary,
Aysgarth School, Newton-le-Willows,
Bedale, North Yorkshire, DL8 1TF
Tel: 01677 450240
Email: enquiries@aysgarthschool.co.uk
Website: www.aysgarthschool.com
39

40
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819
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S E R v I C E C O m m U N I T Y O F F I C I A L G U I D E
INSPIRATION OPPORTUNITY ACHIEVEMENT
St Peter’s School York
Co-educational Boarding & Day
‘Outstanding’ Boarding (Ofsted)
St Peter’s 13-18
Academic excellence • Outstanding teaching
Superb Music, Art, Drama, Sport • Entry at 13 & 6th Form
St Olave’s 8-13
Wide & challenging curriculum
Boarding from 8 • Direct entry to St Peter’s
Tel: 01904 527300
enquiries@st-peters.york.sch.uk
www.st-peters.york.sch.uk
10% FEE REDUCTION FOR SERVICE FAMILIES
$#%& $#%& '("))* '("))* #-6525 #-6525 2) 2) P,)Q6&# P,)Q6&# % % R6,52
R6,52
(*%55 (*%55 #&H(%26)S #&H(%26)S R), R), /)05 /)05 %S& %S& M6,*5
M6,*5
%M#& %M#& %M#& CCT

D I R E C T O R Y O F U K B O A R D I N G S C H O O L S
w e s t y o r k s h i r e
Tel: 0113 250 2477
www.woodhousegrove.co.uk
enquiries@woodhousegrove.co.uk
41

42
5. SCOTLAND
S E R v I C E C O m m U N I T Y O F F I C I A L G U I D E
m o r a y
P e r t h s h i r e
Set on the edge of Crieff, in beautiful
Perthshire countryside, Ardvreck Prep is
an IAPS co-educational school for full
boarding and day pupils.
We offer a unique education at the
heart of the nation.
Please do pay us a visit, in person if you
can, or on our website if the distance
is great!
www.ardvreckschool.co.uk
e-mail headmaster@ardvreck.org.uk
Tel: UK (44) + 1764 653112
KILGRASTON
Independent boarding and day school for girls aged 2 1 /2-18
Kilgraston has an excellent academic reputation and attracts bright and able girls
who have high ambitions for university.
Safely set in 70 acres, yet only 1 hour from
Edinburgh and Glasgow airports.
For further information please contact
The Admissions Co-ordinator, Kilgraston,
Bridge of Earn, Perth PH2 9BQ
Tel: 01738 812257
Email: registrar@kilgraston.pkc.sch.uk
www.kilgraston.com

D I R E C T O R Y O F U K B O A R D I N G S C H O O L S
Queen Victoria School
A Boarding School for the children of Scottish and Scottish-based Service Personnel
Queen Victoria’s School is a co-educational boarding school, which provides stable,
uninterrupted and high quality education for the Children of Scottish Service Personnel, or
those who are serving or have served in Scotland. Set in 45 acres of beautiful Perthshire countryside QVS is
easily accessed by road, rail or air.
The school prides itself on developing pupils in the widest possible sense and aims to achieve success not
just academically, but in sport, music, drama, and many other extra-curricular areas. A very special and
unique dimension of QVS is the ceremonial side, which preserves the very best of the School’s traditions.
Queen Victoria School • Dunblane • Perthshire • FK15 0JY
Tel: 0131 310 2927 Fax: 0131 310 2926
Email: enquiries@qvs.org.uk Website: www.qvs.org.uk
6. wALES
c o n w y
43

44
c a r m a r t h e n s h i r e
S E R v I C E C O m m U N I T Y O F F I C I A L G U I D E
Llandovery College 11-18 years
The Gollop Preparatory School 3-11 years
Service Families
guaranteed to pay no more
than 10% of the fees
d e n b i g h s h i r e
HOWELL’S SCHOOL, DENBIGH
NORTH WALES
INDEPENDENT GIRLS DAY AND BOARDING
SCHOOL, AGES 7-18
Why Howell’s
• outstanding examination
results
• excellent facilities
• broad curriculum
• flexi-boarding
• family atmosphere
• small, friendly classes
• specialist teachers for
all ages
• means tested bursaries
• close to major airports
FORCES DISCOUNTS
“We realise your child’s potential”
www.howells.org (44)01745 813631
■ Small classes and family school
■ 100% pass rate at 'A' Level and GCSE
■ Safe rural location
■ Busy weekends with lots of activities
■ Transport to and from airports
For further details please contact:
Llandovery College, Llandovery, Carmarthenshire SA20 0EE
Telephone: 01550 723000 mail@LlandoveryCollege.com
www.LlandoveryCollege.com
m o n m o u t h s h i r e

D I R E C T O R Y O F U K B O A R D I N G S C H O O L S
P o w y s
45

D I R E C T O R Y O F U K B O A R D I N G S C H O O L S
47

army Welfare Information
Service (aWIS)
No problem is too big or too small
The Army Welfare Information Service (AWIS) exists to give information and advice to
Servicemen and women and their families.
Personal Advice & Information
Trained personnel who are thoroughly experienced in most of the problems
encountered by Service personnel and their families staff the Service.
It doesn’t matter if the query is simple, routine, or difficult, of a personal or family
nature – the staff of the Service will either answer your question or put you in touch
with one of the military or civilian agencies who can provide you with help and
assistance.
There are few matters on which AWIS cannot give you sound and sympathetic advice.
AWIS Information Sheets
AWIS produce and circulate information sheets and leaflets on a wide range of
subjects to units and HIVEs. The AWIS information sheets are also available on
the Internet. The information sheets and leaflets provide a vast fund of reference
information, which is instantly available to all Military personnel and their families.
If you require advice or information you can contact AWIS direct or via your local
AWS Office, Unit Welfare Officer or HIVE.
How to contact AWIS direct:
By post:
Army Welfare Information Service, HQ AWS, HQ Land Command, Erskine Barracks,
Salisbury, Wilts, SP2 0AG.
By Telephone:
Military: 94331 2569/2461 Fax: 94331 2307
Civilian: (01722) 436569/436461 Fax: (01722) 436307
By email:
awis@hqland.army.mod.uk
Station and Garrison
Facilities
ALL HELP AND ADVICE FROM AWIS IS FREE AND CONFIDENTIAL

50 H a m e l n 2 0 0 9
The Army Families Federation
The Army Families Federation (AFF) is the unique
two-way communications link between the British
Army and its families. AFF is working hard to
improve the quality of life for Army families, and
ensure that they are in no way disadvantaged
because they “follow the flag”. AFF represents all
members of a soldier’s family and is recognised as
their representative voice. AFF is consulted by the
military, politicians, the media and national organisations on issues concerning Army
families.
Where to find AFF
AFF can be found wherever there are Army families in the world. The hub of the
network is AFF Central Office, based at Upavon in the UK, and there are AFF
Branches in Northern Ireland, Germany and Cyprus, with local representatives in
overseas locations, such as Belize, Canada, Gibraltar, Italy, Nepal and the USA. AFF
operates through a network of Co-ordinators and volunteers who listen and represent
the views and concerns of Army families to the policy makers.
AFF employs four “Specialists” who each concentrate on a particular area of
concern for Army families, and deal with all aspects of that subject for AFF. These
areas are: education; Housing; Special needs; and Territorial army and
Reserve Forces. Our experts represent AFF at all relevant meetings with outside
agencies, and offer advice and information to families with queries or concerns in
their subject.
The AFF Families’ Journal – Army families’ own magazine
The AFF publishes a quarterly magazine, the aFF Families’ Journal, written and
edited by Army spouses, which promotes communication between Army families,
wherever they live, on issues which affect their lives. It is full of interesting articles and
useful information, keeping families up-to-date, and includes a lively letters column
which brings current issues to the fore. The Journal is distributed FRee to all Army
families worldwide, visit www.afj.org.uk for further information or to download back
issues.
Giving families the chance to ask their own questions
AFF holds regular Conferences in Britain and its Branch locations, which are open
to all Army dependants, giving them the opportunity to put questions directly to the
speakers at these Conferences, which include senior military officers, politicians and
executives from the relevant housing, health and education agencies.
www.aff.org.uk
Our website is a useful source of information for all Army families and offers up to
date news and information on our special lifestyle. If you want to know how to contact
your nearest AFF Co-ordinator to voice your views, visit www.aff.org.uk.
aFF Germany, Block 1 Hammersmith Barracks, Herford, BFPO 15
aFF Germany website: www.affgermany.org
Tel: 00 49 (0)5221 9953180
Fax: 00 49 (0)5221 9953182
email: germany@aff.org.uk
Gütersloh Co-ordinator: gutersloh@affgermany.org

H a m e l n 2 0 0 9
Childminding
No one may childmind in this station unless they are registered. A childminder is
defined as any person minding one or more child/ren for payment, in their own
home, for a period of 2 hours or more per day, who is not a relation of the child. It is
important for the minder and the child’s parents to work together, as you will both be
playing a central part in the child’s life. It is required by MOD that all childminders be
approved by the AWS and registered with AWS. All childminders are required to hold
appropriate public liability insurance, your childminder supervisor will be happy to
discuss this with you.
If you wish to become a registered childminder or are a parent looking for a
registered childminder in your area please contact the Army Welfare Service
Childminding Supervisor on Hameln Mil 2494 or civil 917494.
RelaTe BFG – Relationship Counselling
Services
RELATE BFG provides a confidential relationship counselling service at no cost to BFG
entitled personnel.
Counselling takes place at one of the ten RELATE Centres located at Fallingbostel,
Hohne, Herford, Osnabruck, Bielefeld, Sennelager, Munster, Rheindahlen and
Ramstein.
All counsellors for RELATE BFG are selected from the BFG community and trained by
RELATE in the UK.
Appointments for counselling are made through our central office located at
Rheindahlen which can be contacted by telephoning JHQ Mil 2826 or civilian 02161
472826.
Waiting times for counselling vary from centre to centre but for anyone willing to
travel to JHQ or Herford an initial interview is available within ten working days of first
contact.
So if you are experiencing difficulties within your relationship contact us before it is
too late!
Church Information
Garrison Church
Holy Nativity Church is the Garrison Church and is situated in Gordon Barracks
behind the Junior Ranks Club. Full details of services and other activities are published
in Punchlines.
The Chaplain’s Office is in the Community Support Centre. His telephone number
is Hameln Mil 2489. Alternatively you can phone him on Mobile: 0172 2086348.
Please do not hesitate to contact the Chaplain at any time if you feel he may be of
assistance as someone to whom you can talk in confidence about any personal or
family circumstances.
Services:
Sunday Morning Service 1000hrs
First Sunday in the month: Family Service
Remaining Sundays: Holy Communion (with Sunday School for children age 3+)
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52 H a m e l n 2 0 0 9
Wednesday 1215hrs, Pray as you dine – Lnchtime Discussion Group at Piper's Club
Thursday 1930hrs, Church Bible study and Fellowship
Friday 1015hrs, First Steps Mums and Tots
Alpha Course, Baptism, Confirmation and Weddings arranged by contacting the
Chaplain.
Catholic Church of St Barbara
The Catholic Church of St. Barbara is named after the Patron Saint of the Royal
Engineers and is located on the First Floor, Block 11 (Gordon Barracks) above the
Medical Centre.
There is currently no regular Mass at St Barbara's Church. Ministry specific to Roman
Catholic families and personnel may be arranged with the RC Chaplain, Paderborn
Garrison. Tel: 79 3339 (Mobile: 0172 2086348) Worshippers of all denominations
are welcome to attend the Garrison Church if they wish to do so.
Salvation Army
The Pipers Club is run by the Salvation Army and is popular family centre situated just
outside Gordon Bks. It has its own café, patio and gardens and a welfare flat which
is available for visiting family and friends. The Club also runs a variety of children's
activities, including holiday clubs, birthday parties and seasonal church events.
Tel: 05151 41938.
Youth activities
Hameln Youth Centre, Hameln Station
Organisation: A Management Committee, chaired by the UWO of 28 Engineer
Regiment, manages the youth centre. The Centres programme is co-ordinated by
a group of voluntary staff members and the young people, with the Station Youth &
Community Worker and the Trainee Youth & Community Worker being members of
the Army Welfare Service (Community Support).
Where and When. The Centre is located in Gordon Barracks, Block 10.
Timings are:
Monday 1830-2030 hrs Years 6, 7 & 8
Tuesday 1830-2030 hrs Juniors
Thursday 1830-2030 hrs Juniors/Seniors
Friday 1900-2100 hrs Year 9+
For further information contact the AWS office on Hameln mil 2447 / civil 917447 or
youth club on 917455.
activities. The Centre offers a wide and varied programme, in consultation with the
young people and very little is impossible. The Centre has a wide variety of equipment
and is a focal point for young people.
Staffing. The staff team consists of voluntary part time youth workers, drawn from
Service personnel and their families, of which volunteers are always welcome. There is
also a professional qualified full time youth & community worker.
Working with young people is fun, exciting and a challenge. Volunteers are offered
youth work training at a variety of levels and may gain a nationally recognised
qualification in part time youth work, (In the UK this would assist you in obtaining a
paid position)

H a m e l n 2 0 0 9
For details of Youth programme and volunteering opportunities please contact Station
Youth & Community Worker on (83) 2447 or civil 05151 917447 or youth club
917455.
Hameln Mini Football
6-16 yrs Wed 1700-1800hrs Astro Turf – outside camp
Sat 1000-1200hrs Astro Turf
Contact Siggy on Civ 917455 or Robbo on Civ 917269.
Guides
Guides have now been introduced to Hameln and are held in the Guide Rooms/
Grapevine Gordon Barracks on Tuesdays 1900-2030 hrs for girls 101/2 yrs+.
Contact Denise Cross for details: Tel: 605286.
Brownies
In the Hameln District there is the 2nd Hameln Pack. Adult leaders are always needed
either as uniformed Guiders or as casual unit helpers. If you are interested please
contact the District Commissioner or the Company/Pack in your area. A girl may join
at any time after her 7th birthday, and moves on sometime after her 10th birthday.
There is almost always a waiting list but Brownies who have been previously enrolled
will be accepted immediately into a Pack.
Pack Meetings for Brownies are: 1730-1900 hrs
2nd Hameln Pack Guide Rooms/Grapevine Tuesday 1730-1900 hrs.
Contact Denise Cross, Tel: 05151 605286.
Rainbows 5 to 7 year old
The 3rd Hameln Rainbows meet at Guide Rooms/Grapevine Tuesday 1615-1725 hrs.
We are always looking for new leaders and helpers, if interested contact the District
Commissioner Denise Cross, Tel: 605286.
Beavers
The 1st Hameln Beaver Colony is part of the UK Scout Association. It is open to all
boys and girls aged 6-8 living in Hameln. The Beavers meet on Monday evenings
between 1645-1800hrs in the Scout HQ Building, Gordon Barracks.
Cubs
The 1st Hameln Cub Pack is open to boys and girls aged betwen 8-10 1/2.
Throughout Germany there are many other British Cub Packs and as there are plenty
of combined events, such as weekend camps and activity days.
The Cubs meet at 1800-1930hrs in the Scout HQ, Gordon Barracks on
Monday evening.
Scouts
The Scout Troop meets on Mondays in the Village Hall between 1900-2030hrs. The
age group for Scouts is 10 1/2 -14 years. For further information contact Ady Cross,
Tel 05151 605286. HIVE Information Centres are the focal point within the
community, which supports the Service community through the provision of an
impartial information and referral service.
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54 H a m e l n 2 0 0 9
HIVe Information Centres BFG/ReSG
the HIVE Information Service is a Tri-Service Information network available to all
members of the Service Community – serving personnel both married and single,
together with their families and dependants as well as civilians employed by the
services.
HIVE Information Centres are the focal point within the community, which supports the
Service community through the provision of up-to-date and relevant information and
a confidential referral service.
What Can Your HIVE Offer You?
• Comprehensive New Arrival Welcome Packs for all families and single
personnel
• A “Get You Back Pack” when posted back to UK
• HIVE can assist with providing information on “Relocation” worldwide
• A comprehensive and up-to-date range of Department of Work and Pensions
(DWP)/ HM Revenue & Customs information.
• Details of travel facilities, including air, rail and road, both locally and further
afield
• Children’s and Working Tax Credit
• Child Benefit and Child Trust Fund
• Details on Passports for pets
• American PX details
• Confidential Referral service to all outside agencies
• Local facilities in and around the Station, such as opening timings of the
gymnasium, swimming pools, ice rinks, including details of forthcoming local
concerts, Anglo German events and places of interest you may wish to visit.
• Plus lots more!
HIVE BFG/RESG has its own website which includes links to employment vacancies
in your area and other useful sites. It has contact details of all HIVEs worldwide and
details of “What’s On” in your local area.
www.hive-bfg.co.uk
Visit your Information Centre, at the HIVE, to receive a first class, customer friendly
information and referral service. We await your enquiry!
Hameln HIVE is located in the Trident Centre, next to the Coffee Pot and the Welfare
Unit. Our opening hours are Monday-Friday 0900-1400hrs.
Contact us by telephoning Civil 05151 917464 or Military 83 2464 (answerphone
facilities available) or email us at hameln@hive-bfg.co.uk
Wives Clubs 28 Engineer Regiment Wives Club
The Wives Club Committee meets regularly throughout the year to organise various
functions and trips. These provide opportunities for wives to meet up and have fun. The
aim is to support all wives within the Regiment. Events are advertised through the wives
monthly newsletters, squadrons, in the Naafi shops, on notice boards in the Trident Centre.
All wives are welcome and we are always interested in new ideas. Be proactive, come
along and enjoy your time herein Hameln.

H a m e l n 2 0 0 9
Keeping in touch with the HIVE has never been easier just click, phone or fax
Email address HIVE (Location) Tel No. Civ/Mil Fax No
0521 92543122
003145 5253160
05141 9632340
05231 37864
02594 9622511/632511
02163 974329
0541 9602122
05162 985399
05241 842220
05241 842692
05151 917464
05221 9953127
05051 8998
05404 918285
0251 9272400
0251 9272163
0541 9602538
05251 57191
02161 551489
05254 808846
02432 81017
0521 92543122/81 3122
003145 5262891/80100 2891
05141 9632340/782340
05231 37864
02594 9622512/632515
02163 973183/68 3183
0541 9602921/66 2921
05162 9712204/76 2204
05241 842220/73 2220
05241 842692/73 2692
05151 917464/83 2464
05221 9953127/82 3127
05051 962303/77 2303
05404 918285
0251 9272400/60 2400
0251 9272163/60 2163
0541 9602538/66 2538
05251 57191
06371 401445
02161 4722519/72 2519
05254 9822771/79 2771
003265 443984/92054233984
02432 81017
Bielefeld
Brunssum
Celle
Detmold
Dulmen
Elmpt
Osnabrück-Dodesheide
Fallingbostel
Gütersloh-Mansergh Bks
Gütersloh-Princess Royal Bks
Hameln
Herford
Hohne
Osnabrück-Lotte
Münster-South
Münster-West
Osnabrück-Woolwich Bks
Paderborn
Ramstein HIVE
Rheindahlen
Sennelager
SHAPE
Wildenrath
bielefeld@hive-bfg.co.uk
brunssum@hive-bfg.co.uk
celle@hive-bfg.co.uk
detmold@hive-bfg.co.uk
dulmen@hive-bfg.co.uk
elmpt@hive-bfg.co.uk
dodesheide@hive-bfg.co.uk
fallingbostel@hive-bfg.co.uk
gutersloh.mb@hive-bfg.co.uk
gutersloh.prb@hive-bfg.co.uk
hameln@hive-bfg.co.uk
herford@hive-bfg.co.uk
hohne@hive-bfg.co.uk
lotte@hive-bfg.co.uk
munster-south@hive-bfg.co.uk
munster-west@hive-bfg.co.uk
woolwich@hive-bfg.co.uk
paderborn@hive-bfg.co.uk
ramstein@hive-bfg.co.uk
rheindahlen@hive-bfg.co.uk
sennelager@hive-bfg.co.uk
shape@hive-bfg.co.uk
wildenrath@hive-bfg.co.uk
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56 H a m e l n 2 0 0 9
Army Welfare Service
The office is in the Trident Centre Block 22. They can be contacted most mornings on
the following numbers, Mil Ext 2494 where an office or home visit can be arranged.
If you have any kind of personnal difficulties, are worried about family in the UK, need
advice about fostering or adoption, have problems with the children, or any other
worries, they may be able to help. Discussions are confidential. An Army Welfare
Worker is available every Thursday between 0900-1300 hrs.
Hameln – Home-Start
Trident Centre, Block 22, Gordon Barracks
Tel: 05151 917492 Mil: (83) 2492
Opening Hours are: Monday – Friday 0900-1300hrs.
Home-Start is a voluntary organisation working within the military environment. Our
carefully trained volunteers from all walks of life give free emotional and practical
help to anyone, by visiting a family in their own home and offering friendship. Home-
Start volunteers represent a lifeline for many families who are finding it hard to cope.
This may include experiencing feelings of isolation, loneliness, anxiety, your partner
being away on operational tours/courses or many other reasons. The choice to
accept or end Home-Start support is entirely up to you.
A volunteer will only visit at the invitation of the family.
For more information please call or visit your local Home-Start scheme.
Courses to become a volunteer are offered on a regular basis. If you would like to
find out more about becoming a volunteer please contact the Organiser on the above
number.
WRVS
The WRVS Welfare officer is in situ to work in partnership with the Army supporting
single soldiers in Britain and abroad. We run recreational clubs and offer a listening
ear and provide practical help to soldiers who may be far from families and friends.
The WRVS facility in Gordon Barracks 28 Engr Regt is situated in Block 9. We have
a thriving Internet Café, well equipped games room, small kitchen, Sky TV and an
excellent supply of books, games and magazines
The Club opening hours are:-
Monday – Friday 1000-1300 hrs
Evenings: Monday – Thursday 1830-2200 hrs
Closed Saturdays, Sunday 1830-2200 hrs.
The extension for WRVS is 2318.
Postal Services
The British Forces Post Office is situated on the ground floor of Block 10, Gordon
Barracks. Hours of Opening 0815-1145 hrs, 1215-1530 hrs Monday – Thursday,
Friday 0815-1245 hrs. Letters should be endorsed “Forces Mail’’ in the top left hand
corner and number, rank and unit address of the soldier should be written on the back
of the letter. This does not apply to letters addressed to private addresses in Ireland.
Letters to NI or Eire should be handed to the Post Office Counter Clerk. Mails being
received by entitled personnel should be addressed as follows:

H a m e l n 2 0 0 9
Number, Rank, Name ...........
Squadron .................................
Regiment .................................
BFPO 31.
Civilian quarter addresses are not to be used.
Facilities Available
a. Sale of postage stamps, stamped stationery, registered envelopes, postal orders.
b. Provision of some National Savings Bank facilities and Alliance & Leicester Giro.
c. Postal orders may be encashed in unlimited amounts by all authorised users of the
British Forces Postal Service.
d. UK cheques may also be encashed by all authorised users of the British Forces
Postal Service, the fee is £2.50 per cheque at this time.
All transactions are in Euros and converted at the Post Office Accounting Rate (POAR)
which can change weekly.
All enquiries should be directed to NCOIC, BFPO 31 on Tel: Hameln Mil 2232 & Fax
2232.
Post Box last clearance Mon-Thurs 1400hrs, Fri 1300hrs.
Regimental administrative Office (RaO)
The RAO detachment within 28 Engineer Regiment has been decentralised in line with
DSPS(A) policy. This means that your personal and financial administrative support is
provided primarily at sub-unit level.
Arrival
1. All new arrivals should report to their Squadron Office as soon as possible
following arrival for your Sqn clerk to complete the necessary JPA Arrivals
procedures. This will ensure your Local Overseas Allowance (LOA) is started
correctly and promptly. At the same time you will be able to log on to JPA yourself
and :
a. Amend your EC details to reflect your families move.
b. Submit any claims you may have as a result of your move, or to clear any JPA
advance of allowances you may have received.
c. Seek advice regarding the German banking system.
d. Arrange your split of net pay to ensure you have sufficient funds both in Germany
and the UK to meet your separate commitments.
e. Find out about how to obtain duty-free petrol coupons for your vehicle(s).
Getting Paid
2. The RAO operates in the local currency (Euros). Your pay and allowances (and
charges) will continue to be calculated in pounds sterling. The Ministry of Defence
has its own currency exchange rate for converting payments into the local currency;
this is known as the Forces Fixed Rate (FFR) of exchange. The FFR remains broadly
comparable to commercial rates, however conversions at FFR do not attract bank
charges.
3. On arrival, personnel are permitted to obtain Euros by cashing UK cheques in the
RAO (at the FFR). Individual entitlement to cash UK cheques ceases after 6 weeks
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58 H a m e l n 2 0 0 9
or when your salary starts to appear in your German account (whichever is the
sooner). The following should be noted:
a. Should you choose not to open a German bank account, after 6 weeks you must
make your own arrangements for funding.
b. Your cheque encashment is limited to total net pay and allowances earned during
this 6-week period.
c. The RAO can only deal in cheques and cannot exchange cash (sterling for Euros).
Cash exchanges can of course be conducted at a German bank, however any
exchanges will be at the commercial rate (not FFR) and may attract bank charges.
It is therefore advisable to ensure you have your UK chequebook with you on arrival.
Tax-Free Shopping in Germany
4. British Servicemen/women (and their families) assigned to a German unit are
entitled to purchase certain goods free of German tax (the equivalent of VAT); known
as mehrwertsteuer (MWST). The process is a very simple one if this procedure is
followed:
a. Prior to purchasing goods, enquire whether the shop conducts tax-free shopping
for members of HM Forces.
b. If yes, and the goods amount to at least €50, purchase a Local Purchase Order
(LPO) from MWST clerk at a cost of €5 prior to shopping. The LPO is valid for 1
month. Refunds cannot be made for unused LPOs.
c. Take the LPO with you when you go shopping. The shop will issue you with an
invoice/bill – take this and your Euros or German cheque back to the MWST clerk.
The invoice will be processed and you will be given an official cheque and the
German tax-free forms.
d. You then take the cheque and the documentation back to the shop and they will
release the goods.
e. The MWST clerk in situated in the Trident Community Support Centre on camp and
is open during the following hours:
Mon 0915 to 1230hrs
Tue 0915 to 1230hrs
Wed 0915 to 1330hrs
Thu 0915 to 1230hrs
Fri 0915 to 1130hrs
5. There is also a facility for buying goods tax-free at Real (a German supermarket
chain) in Hameln and IKEA in Hanover, Bielefeld and Osnabrück using a slightly
different system. This procedure is as follows:
a. Prior to shopping purchase a LPO from the MWST clerk as before.
b. Once at Real or IKEA* shop as you normally would. Remember that the value of
your purchase(s) must be at least €50. At the checkout, instead of paying for your
purchase(s), hand over the LPO and produce your MOD Form 90 (ID Card). You
will be asked to sign the till receipt.
c. Take your copy of the receipt and payment to the MWST clerk within 5 days of your
shopping trip.
* Please note that when shopping at IKEA Bielefeld the procedure is slightly different.
The MWST clerk will be able to advise you when you purchase your LPO.

H a m e l n 2 0 0 9
Travel
6. School Children’s Visits. Dependant children who attend school in the UK may
be granted 3 return flights (or 6 single flights) per year, to spend school holidays
with their parents at the duty station. Visiting periods must be a minimum of 7
days. Further advice, eligibility and application forms can be obtained on request.
7. Concessionary Fares. Service personnel, attached civilians and their families
are eligible for concessionary fares with British Airways and British Midland
International. It is wise however to ‘shop around’ as cheaper alternatives can often
be found through local travel agents.
RAO Charter
8. The RAO 28 Engineer Regiment has, in accordance with the Commanding
Officer’s policy, a Charter by which it is bound. The full contents of this Charter
are available for perusal within the RAO. If at any stage throughout your
assignment you feel that you have not received the correct or appropriate advice or
service as promised in this Charter, please bring this to the attention of the RAO or
RAWO who will investigate your complaint.
9. Finally, we wish you good luck with your move and if you require any specific
questions to be answered prior to your arrival please do not hesitate to get in
touch.
German Shops, naaFI, SSVC
German Shops
There are many good shops in the town, and in particular we draw your attention
to the advertisement pages of this Guide which form a useful reference, and our
advertisers will be pleased to give your requirements special attention. In general
shops are open in Hameln:
Mon-Fri 0900-1800 (Thu 0900-2000)
Sat 0900-1600
An outdoor market is held on Wednesday and Saturday mornings until 1300 hrs.
The large department stores and supermarkets tend to stay open over lunchtime.
Hairdressers
German hairdressing establishments do have an appointment system, as in UK,
however some establishments do offer ‘first come, first served’. As a general rule
salons are closed on Monday and Saturday afternoons.
NAAFI/Neighbourhood Store, Hameln
The main shop is situated adjacent to the quarters in Jahn Strasse, stocking a
reasonably wide selection of grocery items, white goods (washing machines etc),
audio visual equipment and incorporates an instore bakery with hot food counter,
kitchen goods and gifts. Opening times are:
Mon-Sat 0730-1830 hrs Sun 1100-1600 hrs
Telephone: 05151 951027
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60 H a m e l n 2 0 0 9
Junior Ranks Club and Service Shops
Single and unaccompanied servicemen are provided a club, in Gordon Barracks.
Each has a well stocked services shop open to all ranks and families Mon-Fri 0900-
2100 hrs, Sat & Sun 1100-1900 hrs. They also have a video rental library and takeaway
restaurant facility. There is a 24 hr vending machine selling milk, drinks and
snacks. Access at the rear of the NAAFI opposite the Garrison Church.
NAAFI MAX
There is a large NAAFI shopping complex at Sennelager which carries a wider range
of goods particularly durables, including an audio visual centre.
Station NAAFI Customer Relations Committee
This committee, chaired by the HCSO Hameln, meets every four months and consists
of the NAAFI district manager, local shop managers and representatives from units
and areas within the Station. Anyone is welcome to submit a point of general interest
or a question on policy but please remember that in most cases a specific complaint
or suggestion is best dealt with by raising it with the manager or his deputy at the
time.
Also in Gordon Bks the NAAFI JRC ‘The Bridge’ is a welcoming bar with live football
and all major sporting events on the big screen TV. The diner is open mornings and
evenings and is ready to take your telephone order for hot food and snacks. Do call
in or phone if you’re looking for full or part-time work, we’d love to have you on
board.
Tel: 05151 940135.
SSVC
The Service Sound and Vision Corporation is a registered charity set up to
entertain and inform Britain’s Armed Forces around the world.
Our work makes a considerable contribution to the maintenance of the efficiency and
morale of the three Services. Our activities are carried out directly for the Ministry of
Defence and any profits are donated towards Forces’ welfare.
The activities carried out by SSVC are Retail, BFBS Radio, BFBS Television, Live
Entertainment, Cinema and Film Library.
We have ten SSVC Retail Centres throughout Germany where we sell home
entertainment equipment and other household white goods at very competitive prices
with a high level of customer service.
Within Hameln Garrison the following details will help you with any general queries
regarding products we sell and further services which we can help with:
SSVC Retail Centre, Block 10, Gordon Barracks, Hameln, BFPO 31
Tel no: / Fax: 05151 959378
Please do not hesitate to give us a call as we are here to help.
amenities and Clubs
Thrift Shop
(Quality second-hand clothing and goods) Situated in the Block 10, Gordon
Barracks. Opening times: Mon/Wed/Thur 0930-1200hrs, Fri 0930-1300 hrs.
We will attempt to sell anything that you no longer require, provided that it is in

H a m e l n 2 0 0 9
excellent condition. After six weeks at full price, items are reduced to half price for a
further 2 weeks. Any items not collected after this period will be donated to the Red
Cross, who then distribute them to Germany-based refugees. We ask that customers
bring a maximum of 10 items for sale per visit and that they have an idea of the
prices they wish to charge. A 20% surcharge for Station Funds will be added to each
item and should be considered when pricing.
Our range of baby/children’s wear and equipment is particularly impressive. Do pay
us a visit – you’re sure to find a bargain!
Hameln Community Centre
Hameln Community Centre (Village Hall) is available for Unit/Squadron functions,
wedding receptions, barbecues, etc. For further information ring Hameln Mil Ext
2486.
The Hameln Station Community Support Centre – Coffee Pot
Situated in the Trident Community Centre building 22, The Coffee Pot is open for light
refreshments including sandwiches, rolls, tea, coffee and soft drinks. Baby changing
facilities and toilets are available. The Coffee Pot is also available to hire for children’s
parties etc. Please speak to Welfare Clerks for bookings on Civ: 917486, Mil – 2486.
Station Facilities
28 ENGR REGT PRI SHOP
The 28 Engr Regt PRI Shop is situated in Block 10, Gordon Barracks. The shop is run
for the Sappers, all profits are put back into the Regimental PRI, therefore relies on
your support to guarantee its existence. The shop can acquire most goods for your
needs on the best of terms, if we don’t have it in stock it may be possible to order it
in. The list of items available is too vast to publicise but some that warrant mention
are: Denby, Tuskers, Jewellery, Portmeirion, Kaiser, Colony candles and Plush toys. A
wide range of sports equipment, military equipment, Oakley glasses, watches, Carrick
Jewellery, Polar HRM and frames, RE and presentation items.
The PRI Shop does not offer credit terms, but should be taken advantage of during
your tour in Hameln. Opening times are:
Mon, Tue and Thur 0900-1430hrs, Wed 0900-1400hrs, Fri 0900-1230hrs
Tel: Hameln Mil 2200, Civ 05151 917200.
Hameln Police Post – 110 Pro Coy, 1 Regt, RMP
Hameln Mil Ext 2223
Civil 05151 917223
Hameln, including Afferde, Rinteln and Bückeburg are in the area of responsibility of
Sennelager Military Police Station, which is manned 24hrs.
All requests from the military community for police assistance should always be made
to the RMP in the first instance. Although the RMP do regularly conduct long range
patrols, due to the distances and response times involved, it may not always be
practical for a RMP patrol to attend incidents in the Hameln area. Where it is assessed
that an immediate police response is necessary, the RMP may task another agency
such as the German Civilian Police (GCP) to attend on their behalf. Any subsequent
investigation will normally be conducted by the RMP and therefore the request for
assistance should be made directly to the RMP so that we are fully aware of any
incidents.
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62 H a m e l n 2 0 0 9
Hameln Police Post is located in Gordon Barracks. The Police Post is usually manned
by an RMP SNCO and JNCO during normal working hours, manpower permitting.
The primary responsibility of the Police Post is the investigation of reported crimes,
however, patrols are also conducted of the area when other commitments allow.
The Police Post is also open for advice on any police related matter, inclduing crime
reduction advice and you are most welcome to telephone or visit the Police Post.
Hameln Police Post may be unmanned during normal working hours if the RMP
NCO is attending an incident, conducting investigations or on patrol. Out of normal
working hours, and when unmanned during working hours, all calls to Hameln Police
Post are automatically diverted to Sennelager Military Police Station.
employment in Hameln/Rinteln area
Paderborn Garrison Labour Support Unit (GLSU) Hameln Office has a recruiting
office in Block 10, Gordon Barracks dealing with the recruiting for various units,
branches and organisations within Hameln Station and general queries. The opening
hours are Mon to Thu 0900-1200 hrs and 1400-1600 hrs, Friday closed. The
telephone number for the Recruiting Clerk is Hameln Mil 2242. Current vacancies
can be viewed at www.mod.uk/lec.
There may be vacancies for dependants in the following employment groups:
Clerical (clerks, typists, receptionists, storekeepers etc), Industrial staff (cleaners,
labourers, drivers, etc) and Catering (including CSAs and cooks). Dependants seeking
employment should ensure they register with the Recruiting Office as soon as they
arrive in Station. Competition for jobs is usually strong so applicants should be
prepared to supply references and CVs.
The WRVS lounge in Gordon Barracks.

Living in Germany
and Hameln Station
The Pied Piper legend
In 1284, so the story goes, the town of Hameln was overrun by a plague of rats who
threatened the very existence of all those living in the little riverside town. One day a
tall thin man dressed in a flowing robe of many colours entered the town and hearing
of the plague approached the Mayor and said he could rid the town of the rats. On
hearing this the townsfolk and the town officials were overjoyed and promised him a
large reward if he could indeed remove the plague.
Immediately, the stranger took out a pipe and began to play a haunting melody. The
effect was startling as rats of all ages, sizes and colours came pouring out of the
houses and followed the Pied Piper. Out of the town he led them to the very banks
of the Weser wherein they all plunged and were drowned. Returning to the town he
demanded his reward from the Mayor. The townsfolk and officials were all too busy
celebrating the departure of the rats to listen to the Piper and he was sent away after a
few short sharp words from the Mayor.
Full of bitterness the Pied Piper left the town to consider his next move.
A short time later, during the autumn, he returned, dressed in more sombre clothes
and wearing a red huntsman’s hat. Once more he demanded his reward but his
request was rejected.
Taking out his flute another haunting melody floated through the narrow streets of
the town. At his call all the children over four years old came running and skipping to
follow him as he walked through the town, over the bridge and into a cave in a hill,
wherein they all disappeared.
Of all the children who crossed the river only two returned; one was blind and
couldn’t point out the cave and the other a mute so could not tell the story. A third
child had returned for his coat and thus did not cross the river.
In all some 130 children disappeared, some say to reappear later in Transylvania.
The Piper had indeed had his revenge on an ungrateful town.
The play is re-enacted every Sunday at 12 noon between May and September in the
Pferdemarkt.
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64 H a m e l n 2 0 0 9

H a m e l n 2 0 0 9 65
G

66 H a m e l n 2 0 0 9

Security and Crime
Prevention
General Security
All must accept that a security problem exists, and common sense dictates that
everyone must consider the following general security measures to reduce the risk
of further incidents. Above all, everyone must be alert, vigilant and suspicious, as
much for their neighbours and others as for themselves. These measures for personal
security are equally valid as normal anti-criminal measures to safeguard property.
Special attention should be paid to those times when you are most vulnerable: when
answering the door at your home, when preparing to drive off in your car, or at other
times when your movements can be anticipated.
Doors and Windows
Do not answer the door automatically; try to check who is there by observing through
an adjacent window or peephole, or by using a door chain. If suspicious of any caller,
do not open the door. As a routine, before retiring each night and before leaving
home, make certain that all doors are made secure with locks and bolts, and that any
possible access windows are locked. After dark keep curtains or blinds closed.
Lights
If you go out at night prepare for your return before leaving. Turn on outside
approach lights and leave on at least one light in the house.
Keys
Keep a strict check on your house and door keys. Never leave a key under the mat, in
the mail box or in other obvious hiding places. It is better to give each adult member
of the household a key of his own.
Mail
Be suspicious of unexpected, unfamiliar and bulky mail and if you are not satisfied
leave it alone and contact the service police.
Telephone
Site your telephone, if you have one, in such a position that you cannot be observed
using it through windows or doors, particularly the front door. Emergency numbers
should be listed near your telephone.
Workmen
Arrange fixed times for workmen to call and even then be suspicious, check the
identity or authority, and never leave them alone in the house.
Garden and Garage
Garages, outhouses and garden sheds should be kept locked when not in use. Check
doors and windows of your garage first thing in the morning for signs of forced entry.
Bushes blocking the view, especially close to the house, should be trimmed sufficiently
to make it more difficult for an intruder to operate. A clear tidy area is a help to
identifying unusual or suspicious objects.

68 H a m e l n 2 0 0 9
Cars
Check your car before entering for signs of tampering or booby traps. Always look
underneath. When leaving your car, close windows, lock doors and boot, secure
bonnet and lock petrol filler cap if possible. Lock in garage if available.
Holidays
Inform your neighbours, and also ask service police to keep your home under routine
observation when you go on holiday, or when you are away for any prolonged period
of absence. On return, check for signs of forced entry. Don’t forget to advise the
service police of your return.
Reporting
Do not hesitate to advise service police or your nearest unit of any suspicious person,
vehicle or incident near your mess or home. In this connection, remember that the
registration number and description of a vehicle may be easier to obtain and more
helpful than a personal description. Reporting the unusual gives security specialists the
chance to judge its significance.
Incidents
Should any incident occur in which you become involved, do not touch or tamper with
any residual evidence. This will be vital in any investigation; indeed, forensic evidence
may be the only way of bringing the perpetrators to justice.
Conclusions
One of the main aims of terrorists is to disenchant the population by maximum
disruption to one’s normal way of life. By applying this advice you beat them hands
down.
The Threat – What you can do to help yourself
Terrorists will continue to be a threat to us in BFG for the forseeable future. Whilst
security staffs are doing all they can to maintain a high degree of security at our
units, you must understand that elsewhere you are primarily responsible for your own
security and that of your family. These paragraphs are issued to help you. Read them
and, if you have a family, make sure they read and understand it. Apply the measures;
some may be irksome but they have all been carefully considered for your safety.
The Alert States
The first thing for you to understand is the British Forces Germany Alert States.
Keen Wind Grey. This is the standard threat level. It applies when there is a general
but unpredictable threat of terrorist activity.
Keen Wind Black. This level applies when the likelihood of terrorist activity against
BFG has increased and becomes more specific.
Keen Wind amber. This level applies when intelligence indicates that a terrorist
attack against BFG is an imminent possibility, although the target area is unknown.
Keen Wind Red. This level applies in the immediate area where a terrorist attack
has occurred or when intelligence indicates that terrorist action against a specific
location is imminent.
Security Awareness
Develop your personal security awareness. Pay attention to security information

H a m e l n 2 0 0 9
69
given to you by your unit and act on it. Ask your security officer for advice if in
doubt. Make sure you know the security drills applicable to you. Report any losses of
uniform, identity documents or vehicle registration plates immediately: terrorists may
use them to get into our installations. Cooperate with the service police when they
search your car or are investigating an incident; it means less inconvenience for us
all in the long run.
At Home
Paying attention to the security of your quarter has a double advantage: it helps
deter the terrorist as well as the burglar. Therefore:
• Secure all doors and windows at night and when you go out. Leave a room
light on when you go out for the evening. Keep your garage locked.
• Periodically check the area around your quarter and the garden. If possible
move the dustbin and other containers away from the building when the Alert
State is at Keen Wind Black or higher.
• Draw the curtains before you put on a light.
• Use the safety chain, if fitted, when opening the door to unknown persons.
Check the identity of workmen before admitting them (official job sheet, identity
card). Refuse entry if you are suspicious and call the service police.
• Ask for the lock to be changed if you lose a house key.
• Keep in touch with your neighbours; perhaps they know the explanation to a
suspicious incident, perhaps they have seen something suspicious too.
• Be alert for suspicious letters and packages delivered to your quarter.
Remember, they may explode. So look for unfamiliar writing or postmarks,
excessive weight for the size or uneven balance, greasy stains on the wrapping
or a smell of marzipan/almonds. If in doubt place the letter or package on a
flat surface, clear the area and call the service police. Do not bend, open or
place in water.
• Tell the service police if you are taking leave and your quarter will be vacant.
Leave a key with a neighbour and tell the police to whom you have given it.
Travelling by Car and by Service Transport
Here again, paying attention to the security of your car and belongings will help
deter the terrorist and the thief. Therefore:
• Never leave your car unlocked; remember boot lock. Activate alarm, if fitted.
• Don’t leave your car keys unattended.
• Don’t display military stickers and badges; these attract attention to your
car even though it is identifiable by its BFG registration. If you have a parking
permit, remove it outside barracks. These items may link your car with a particular
unit or location.
• During Keen Wind Black and higher Alert States inspect your car, particularly
around the wheels and underneath, before driving off. Look especially for
trailing wires and packages you can’t identify.
• When using service travel facilities don’t leave luggage unattended; it causes
others trouble.

70 H a m e l n 2 0 0 9
• Don’t take other people’s luggage or packages with you unless you have personally
checked them.
Off Duty
When you are off duty and out of barracks or off-station:
• Try to avoid gathering in large numbers at discos, bars and restaurants frequented
by military personnel. Look out for unattended packages and bags. If you see
something suspicious tell the management, do not touch it. Leave immediately if
the management do not deal satisfactorily with the situation. Nominate one of your
group to keep watch (Sharkwatch).
• Don’t wear clothing off duty which advertises your membership of BFG. Keep a low
profile .
Report Suspicious Incidents
Help combat terrorism by reporting suspicious incidents quickly, fully and accurately.
Make a note on Page 1 of this Guide of the contact telephone numbers, and you
will have them when you need them. Terrorists usually like to study a target before
they attack, so if you see anyone suspicious, report them to the service police; do
carry a pen or pencil with you and write down a description of them and their car
immediately.
If you receive an unexpected or threatening telephone call, try to remember the details
as clearly as you can. The call may be real or it may be a hoax. In either case report it
to your service police at once.
Descriptions
• When describing suspicious people try to give the following information: Sex. Age.
Height (compare with yourself). Build. Face (shape and complexion), mouth, nose,
ears. Hair, including any beard or moustache (colour and style). Speech, accent.
Habits, mannerisms, dress.
• You may only get a quick glimpse of a suspect vehicle, but try to give the following
information in order of priority:
Registration. Colour. Type of body. Make and model. Condition of bodywork. Number
and description of occupants.
• Practise describing people/ cars you know; it can be a family game on a journey.
STAY ALERT – STAY ALIVE

H a m e l n 2 0 0 9
local Bye laws & Regulations
“When in Rome, do as the Romans do”. This saying applies to all of us living in
Germany. Although to many of us Germany is almost like “home”, it is still a foreign
country and we need to respect its laws and customs. The following information is
aimed at helping you to have a trouble free stay in the Federal Republic.
Identification
Identity documents must be carried by everyone over the age of 8 at all times.
Roads and Public Places
Generally it is no longer forbidden to walk on the grass (i.e. you may walk, sit and lie
on the grass areas in the Burgergarten), however flower beds and plantations are still
protected areas. It is also forbidden to wash or bathe in public fountains.
Dogs are not allowed in the Bürgergarten or in children’s playgrounds. In other
public areas dogs must be kept on a short lead, and the same applies in pedestrian
zones. Dogs which might bite must wear a muzzle.
It is forbidden to ride bicycles in public parks, and ball games are only allowed where
notices permit.
Protection Against Noise, Dust and Smell
It is forbidden to beat out articles, shake out dusters or brush dust into the street.
Beating of carpets, mattresses and upholstery is only allowed at specific times:
Mondays to Fridays from 0800-1200 & 1600-1900 hrs
Saturdays from 0900-1300 hrs
These activities are forbidden on Sundays and Public Holidays.
Motor mowers are not allowed on Sundays or Public Holidays; they are restricted to
the following times:
Mondays to Fridays from 0800-1300 & 1500-1900 hrs
Saturdays from 0900-1300 & 1500-1700 hrs
Pets and domestic animals must be kept in such a way that neighbours are not
disturbed by noise or smell. Dangerous dogs are to wear a muzzle when they are
outside in any public areas.
Any noise which disturbs the peace between 2200 and 0700 hrs is forbidden and
daytime noise should be kept to a minimum. Whenever loudspeakers, radios,
musical instruments, etc are used, the noise should be regulated so as not to disturb
other people.
The burning of garden rubbish is not allowed.
Noise
Despite some evidence to the contrary, the Germans take very seriously the
observance of the so called ‘quiet times’.
• Sundays and Public Holidays
• On workdays (Mon-Sat) 1300-1500 hours and 2200-0600 hours
• In addition on Saturdays, the time from 2000-2200 hours
The following activities are not permitted:
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72 H a m e l n 2 0 0 9
• The use of powered garden tools eg. mowers, hedge trimmers, shredders etc.
• The use of power tool for hammering, sawing, planing, sanding etc.
• The beating of carpets, upholstery or mattresses.
• Playing music loudly (above 45db)
• Any other noisy activity eg. shouting, arguing, parties, tuning engines etc.
Washing
Washing is not to be hung outside on Public Holidays. In flats it is not permitted to
hang washing which shows above the balcony railing.
Pavements
Householders are responsible for keeping pavements, cycle tracks and parking areas
adjoining their property clean at all times. This includes sweeping, clearing rubbish,
weeding and clearing leaves in Autumn.
Garden Waste
Garden waste (grass, hedge cuttings, weeds etc) can be disposed of in the ‘Bio-Bin’
(green lid) provided by the Stadt and emptied fortnightly or, if too bulky, by taking it to
the Stadt compost facility (directions available from the Service Liaison Office/HCSO).
Burning of garden waste is not permitted.
Snow Clearing
Householders are required to clear snow from all pavements, cycle tracks and
footpaths adjoining their property by 0700 hours and shortly after snowfall ceases
during daylight hours. (Technically the use of salt is banned, but the Stadt will turn a
blind eye to discreet use of limited quantities).
Cars
The washing of cars is not permitted on public roads. This includes quarter driveways,
parking areas or garage entrances. Cars are not to be parked on grassed areas.
Only very basic car maintenance is permitted on public roads. Oil changing is strictly
forbidden and oil is not to be disposed of in the drainage system nor by pouring it
onto the soil. Very heavy fines are due if you are caught contravening this law. Cars
should always be parked in the direction of the flow of traffic.
Caravans and Mobile Homes
It is not permitted to park caravans or mobile homes on open-plan grassed areas,
gardens, driveways or on roads in front of quarters, except for half a day when
loading or unloading. Anyone wanting to live or sleep in caravan or mobile home
within the area of Stadt Hameln must have a licence to do so issued by the Stadt
authorities (Ordnungsamt).
Bottle Banks
Due to the noise associated with them, bottle banks may only be used on workdays
from 0800-1300 and 1500-1900 hours. They are not to be used on Sundays and
Public Holidays.
Pets & Domestic Animals
Pets and domestic animals are to be kept in such a way that neighbours are not
disturbed by noise or smell. Dogs are to be registered through the HCSO who can
advise on the legislation specific to these animals. The soiling of public areas by dogs
is forbidden.
Owners are legally required to remove any droppings deposited by their dog.

H a m e l n 2 0 0 9
Children – Liability for their actions
In most cases, parents in Germany are responsible for the actions of their children. To
avoid possible expensive claims it is worth considering taking out insurance, known in
Germany as ‘Haftpflichtversicherung’. This is readily available at low cost.
Children – Play Areas
Designated children’s play areas are for children under 14 years of age. Play areas
are not to be used after dusk. Pets and bicycles are not allowed inside play areas.
Ball games are only permitted in areas authorised for such games (‘Bolzplatz’).
Children – Bicycles
Before they are allowed to ride on the road, children must know and understand the
German Highway Code and the bicycle must comply with German Law. It is not legal
to ride a bicyle on a pavement unless it is signed for such use. Children up to the
age of 8 years old are permitted to ride on pavements. Cycle paths are to be used if
available but travelling ONLY in the direction of traffic flow.
Barbecues
Barbecue cooking or grilling is not permitted on the balconies of flats.
Obstacles to Traffic and Pedestrians
Objects (eg. barbed wire, sharp edges, sticks etc) which could pose a threat to the
safety of traffic, pedestrians or domestic animals are forbidden on streets or adjoining
property. This applies especially to branches, hedges and roots which could extend
over or into public rights of way. Householders are responsible for ensuring that the
adjoining pavements, footpaths and cycle paths are kept free of all such obstacles.
Similarly, road signs, street lights, fire hydrants and the like are to be kept free at all
times.
Further Advice
If any of the above information is unclear, further advice may be obtained from your
Housing and Estate Manager or from the Services Liaison Office on Hameln Military
2209.
Your cosy *** Rattenfängerhotel before the gates of Hameln
53 comfortable rooms
Double Skittle Alley
Plenty of free parking facilities
Party in our dining room, guest room, beer garden,
„Swien-Stall“ or in our „Rattenfänger“-Barn
Ask for our event planner.
Attractive all-inclusive offers for your small and big parties.
Berkeler Warte 2, 31789 Hameln
Tel: 05151 / 82 28 9-0, Fax: 05151 / 82 28 9-200
e-mail: info@rattenfaengerhotel.de www.rattenfaengerhotel.de
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Motorrad GmbH
Carl-Wilhelm-Niemeyer-Straße 14
31789 Hameln
Tel.: 05151/404030
www.bmw-fuchs.de
Prefect English spoken
English Breakfast every
Sunday at 10 o’clock,
except on National Holidays
�������������������
(English spoken)
Dr. Susanne Graze
Breslauer Str. 2
31789 Hameln-Afferde
Tel: 05151 - 10 02 70
Appointment hours:
Mon - Fri 10.00 - 11.00 hrs
16.00 - 18.00 hrs
Wed 10.00 - 11.00 hrs
18.00 - 20.00 hrs
also by appointment

H a m e l n 2 0 0 9
animals and Pets
Official Permission
Permission to keep domestic pets must be obtained from the Housing & Community
Support Office Hameln prior to the family arriving in theatre. The location and type of
quarter allocated will determine whether permission is granted. Likewise, strict quotas
of pets are monitored so as not to allow too many pets in one particular area.
The Dangerous Dogs Act also means that some dogs may no longer be imported into
Germany. In Lower Saxony, any dog may also be classified as ‘Dangerous’ (Category
3) and therefore subject to certain restrictions. All animals must be microchipped and
correctly inoculated against Rabies, and are to have a blood test prior to arriving
in theatre. Please note that owners must wait six months after the blood test before
taking the animal back into the UK.
From July 2004, all animals travelling through Europe have been required to have the
European Pet Passport, although this has not altered the requirements of the UK Pet
Travel Scheme, which remain in force.
Those contemplating bringing animals into Germany must contact the HCSO Hameln
Ext. 2207, who will, if permission is granted, advise on the general procedure.
Control of dogs
All dogs must be kept on the lead between 1 April and 15 July. At other times dogs
must always be kept under control, and any dog suspected of worrying game or farm
animals is liable to be shot.
Veterinary Surgeons (Tierärzte)
Most German vets are good but some do not always speak English. Look in the local
telephone directory under Tierärzte. Alternatively, the HCSO office can provide a list
of local vets.
Animals to UK
For information, phone the PETS Helpline 0870 2411710 (Monday to Friday
– 0830 to 1700 UK time). Alternatively, check the DEFRA website (www.defra.gov.
uk), or email pets.helpline@defra.gsi.gov.uk (enclosing postal address and daytime
telephone number).
Bye-laws and Regulations
NAAFI Shopping Permits
NAAFI permits may be obtained through Unit Welfare Offices and are accountable
documents; their loss should be reported immediately.
Cards are required when purchasing controlled items, i.e. Coffee, Cigarettes, Whisky
or Gin.
Identity Cards and Passports
Family Identity Cards for wives and children aged 8 years and over are provided by
HQ UKSC(G). Application for these cards is made through the Unit Families Office.
Photographs for Family Identity Cards are provided at public expense through the Unit
Welfare Office. A ‘Dependants Status Stamp’ should be inserted in each passport.
This should be done before the family arrive in Germany, by the Joint Services Travel
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76 H a m e l n 2 0 0 9
Centre in London. However, in certain circumstances, it can be arranged by the
husband’s unit.
BFG Regulations for Private Vehicles
All drivers and car/caravan/trailer owners must acquaint themselves with current
regulations applicable to the Federal Republic of Germany: BA(G) Standing Order
No 3213, held by all units, are explicit.
Used vehicles purchased locally must not be driven until registered through the BFG
Licensing Office.
Vehicles imported into Germany which are currently registered with some other
licensing authority may be used for a period not exceeding thirty calendar days in
which to initially register your vehicle. You must also pass a German Highway Code
test before you are issued with a BFG driving permit.
A UK driving licence is only valid for one calendar month from date of arrival in BFG,
after which a BFG driving permit is mandatory.
More information about motoring can be found a little further on in this guide under
“Driving”.
learn How To Drink Properly
Responsible drinking in a social context is a well-established and recognised element
of the British Army’s culture of group bonding. However alcohol misuse can lead
to all sorts of problems, professionally, personally and domestically. The effects of
excessive drinking are severe. Not only does it impair judgement, endanger health
and degrade performance; it is a major cause of ill discipline. It generates a loss of
self-control, which can lead to unacceptable behaviour such as criminal violence,
risky sexual activity, misuse of drugs or just acting like a complete prat! Personnel
under the influence of alcohol or suffering from a hangover cannot be relied upon
to perform their duties competently. This is why the Army cannot tolerate excessive
drinking. Help will be offered to those genuinely willing to reform, but those who
persist in excessive drinking and do not respond to rehabilitation will be considered
for discharge.
When you drink, do it sensibly. Learn to identify your limit and when you reach it stop.
Drink water in between alcoholic drinks to extend your evening, to keep you hydrated
and to reduce your alcohol intake. When you wake up next morning you won’t have
a hangover, you will be able to function properly and you won’t be on the receiving
end of a caution or charge. Don’t forget it takes an hour for your body to process
one unit of alcohol, so if you drink eight pints of weak beer (about 3%), that is 16
units, which is 16 hours for your body to get it out of your system. 16 hours in which
you will still be drunk or have a hangover and in which you cannot drive. Learn to
calculate how many units you are consuming and stick to the government guidelines
for men and women. The stronger the drink the more units it has in it. Learn to drink
sensibly before you wake up with a hangover that won’t go away.

86 H a m e l n 2 0 0 9
The Pied Piper Play held every Sunday
throughout the Summer in the Town Centre.

Driving
Useful Information
Vehicles
Any vehicle imported into Germany must be British Forces registered within thirty days
of its arrival. The term ‘vehicle’ includes caravans, trailers and power two-wheelers,
owned by any member of the family entitled to BFG facilities. Caravans and trailers are
registered separately from the towing vehicle and require their own registration number.
Unregistered vehicles may only be parked in Barracks, not in MQ areas.
You may not buy concessionary petrol coupons until you have possession of a BFG
Registration Card.
Roadworthiness
All BFG vehicles are to have a roadworthiness inspection 3 years from the date of
it having first been taken into use on public roads, irrespective of the country of
its original registration, and thereafter annually, except that trailers not of quantity
produced pattern, or trailers and vehicles constructed from kits or parts, irrespective
of age, are to be roadworthiness inspected before initial BFG registration. These
inspections are conducted at your unit BFG testing centre. Tel: 917225.
Lighting Checks
UK pattern headlights or headlight adaptors are not to be used on BFG vehicles. All
personnel applying for initial BFG registration are to have the lights of their vehicle
checked within 14 days of arrival in a unit. Brand new vehicles must have a light test
within 30 days of initial registration.
Driving Licence
You may drive a private motor vehicle using a full UK driving licence for a period of
one calendar month from the date of your arrival in Germany. In that period you must
take a test on German Traffic Law (the Matrix Test) in your unit BFG office. The only
way to pass is to study, thoroughly, The Manual for Road Users in Germany, Belgium
and Holland prior to taking the test. You must then apply through your unit BFG office
to HQ UKSC(G) for a BFG driving permit. Dependants can only do a UK Theory Test
in Germany through authorised AELs (our nearest is Herford). No driving tests can be
given to dependants.
Legal Requirements
You must always carry:
a. Proof of Insurance.
b. Identity Card.
c. BFG Driving Permit.
d. Vehicle Registration Card.
Your car must always contain:
a. First Aid Kit – up to German standards.
b. Safety Belts for the driver and all passengers. All people in the vehicle both front
and rear must wear seat belts by law.

88 H a m e l n 2 0 0 9
c. Warning Triangle.
d. 4-Way Flashers (Hazard Lights). These are not ‘carried’ but are compulsory for
the BFG test.
Legal points can be clarified by the Army Legal Services, RMP or the Master Driver, all
of whom are in the Military telephone directory.
Drinking and Driving
Drinking and driving is considered a very serious offence by both the military and
civil authorities. You may be prosecuted for driving in Germany with relatively small
amounts of alcohol in your bloodstream. The consequences are very expensive. Most
messes and clubs provide transport to and from functions. You are advised to use it or
use a taxi.
Purchasing a New or Used Car
The threat of a terrorist attack in BFG is ever present and one way to help protect
yourself and your family is to drive a left hand drive car, which is issued with German
registration plates. The following options for left hand drive cars are open to you: (a)
Buy a tax free left hand drive car in UK prior to posting from one of the many export
car sales firms. (b) Before coming to Germany sell your right hand drive car, travel out
by the Service Movement System, buy a left hand drive car from a German dealer.
Returning to UK at the End of Your Tour
Prior to your posting back to UK, HM Customs and Excise have allowed BFG
personnel a tax concession by waiving the 12 month overseas ownership rule. You
may now order your new or second hand right hand drive car in the last few weeks of
your tour for import into the UK tax free. (You will still have to own the car for 1 year
in the UK before selling it tax free.)
BE WISE – STAY ALIVE – GO LEFT HAND DRIVE
Warning to Soldiers Posted to Germany
As an anti theft device several UK vehicle manufacturers are now etching vehicle
registration numbers onto new vehicle windows and windscreens. Such a device
does, however, present terrorists with a means to indicate the vehicle is owned by a
member of HM Forces because when the vehicle is re-registered in Germany by the
BFG Licensing Office, the new number will differ from the original numbers etched
on the windows. Such a discrepancy could assist terrorists identify vehicles owned by
members of HM Forces.
You are advised to instruct your dealer that the vehicle you import into Germany does
not have the UK registration etched on the windows. You could arrange to have the
chassis number etched on the windows which will enhance security without risk to the
owner.
Road Safety
Under German Law each road user – pedestrian or on two or more wheels, has an
obligation to other road users for road safety. To avoid falling foul of German Law,
seek advice from your unit Road Safety Officer. He will be pleased to advise.
Learning to Drive
The legal requirements involved in learning to drive, or teaching someone else to
drive, on the BFG net, can sometimes seem daunting. Good advice can be obtained
from the local Master Driver on all aspects of BFG driving permits, driving instruction,

H a m e l n 2 0 0 9
driver testing and vehicle registration. Dependants must go to UK to learn to drive.
There are no facilities to teach dependants here in Germany.
Insurance
An International Green Card is required. Check with your unit BFG Officer for the
names of insurance companies acceptable to the BFG Office.
Petrol Coupons
Petrol coupons are purchased by you for your car/motorcycle and your use from
the PRI Shop. The vehicle registration card must be produced. The coupons must be
completely legible and must not be lent to anyone else; neither is it legal for you to
use other persons’ coupons. You must only use your coupons to buy petrol/diesel.
Useful Reading
The British Forces Guide to Motoring in Europe is available to all service personnel,
free of charge. This useful book gives advice on regulations, speed limits, emergency
contacts, towing, licences, etc. Check with your Divisional Master Driver’s office if
you have not received your free copy.
The Law
You are subject to both German Law, via the German Civil Police (GCP), and Military
Law, through your superiors and the RMP. The GCP have the power to stop and fine
you on the spot for minor traffic offences. If you do not have the cash you will be
given one week to pay. The GCP will prosecute through the German Civil Courts in
serious cases.
Bus Services
Air Trooping
Air Trooping buses to Munster/ Osnabrück via Detmold and Bielefeld depart from
Gordon Barracks at 1335 hours on Fridays (55 seater) and the return bus departs at
1815 hours.
Air Trooping buses to Paderborn depart from Gordon Barracks at 0915 hours on
Sundays and the return bus departs at 1915 hours. This bus also goes by Detmold,
but not Bielefeld.
NAAFI/Medical Centre
NAAFI buses run daily from Afferde
Depart Afferde at 0935 hours, calling at NAAFI and Gordon Barracks.
Depart NAAFI 1135 hours, calling at Gordon Barracks.
Youth Club
Youth Club transport is provided on the nights when the club is open. Please contact
the Youth Club Leader for details on Hameln Mil 2455 or 2494.
Travel Centres
Forces Travel, Block 10, Gordon Barracks and is open
Mon-Thurs 0900-1600 Fri 0900-1400 hours. Tel: 05151 959230.
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local Places of Interest
Day Trips by Car
(Places marked * can also be visited by bus and on foot)
Hildesheim. Interesting church.
Schloss marienburg. Well worth a visit; standing high up on the north of Route 1 on
the way to Hildesheim.
* Springe. Saupark. An extensive nature reserve fenced to contain wild pig, deer and
moufflon, with a special sanctuary Wisentgehege for the rare European bison.
Hannover. Landesmuseum – big museum. Maschesee – boating. Airport.
Herrenhausen – King George I used to live in this impressive house. Steinhuder Meer
– beautiful natural lake.
Harz mountains. A superb range of mountains, worth a visit in any season.
Kleine Schweiz. A slice of Switzerland on the east bank of the Weser, near Ruhle, a
village south of –
*Bodenwerder. The birthplace of Baron von Munchhausen, King among liars, whose
house is still preserved and open to the public. Bodenwerder is a picturesque town,
a perfect centre for a holiday with its many walks and rail and bus connections from
Hameln. A pleasant steamer run during the season. South towards Höxter you reach –
Corvey. Famous for its church facade and museum.
Scharfoldendorf. A gliding club and aircraft cafe.
Fuerstenberg. Famous for pottery. Weenzen Lakes. An area of well laid out nature
walks.
Detmold. Westfalischer Freilichts museum. An open air museum of old country
houses from North Germany, reconstructed as a village.
Hermann’s Denkmal/externstein. South-west of Detmold. Hermann’s Denkmal is a
monument high on a hill and the Externstein are an historically significant outcrop of
rocks, a mile or so away from the monument. Close by is a falconry and Vogel park.
Hollywood Park Stukenbrock. Slightly further west of Detmold, a wonderful day
out for the whole family can be had at this unique combination of amusement and
safari park. There are numerous attractions for all age groups. The Park is on the B68
roughly midway between Bielefeld and Paderborn.
Hameln. The Info Centre near Hameln Park provides free information on guided
tours of the old town, the museum in Osterstrasse, ferry trips, and the story of the Pied
Piper which is re-enacted from May to September every Sunday.
Kloster Fishbeck. An abbey 10 km west of Hameln.
*Schloss Bückeburg. Perhaps the most noteworthy historical building in the area
of the town of Bückeburg. Once the residence of the Count of Bückeburg; open to
the public on certain days and contains a good collection of paintings. The town of
Bückeburg still preserves its own distinctive form of national dress. Germany’s only
helicopter museum is also here.
*Schloss Schaumburg. Standing high up on the north of the road above Bückeburg
with a fine view of the Weser Valley. This castle was built about 1100 by the Count of
Schaumburg and completed in 1390. Off the Hessisch-Oldendorf road, or by rail the

H a m e l n 2 0 0 9
Rinteln/Lohne train to Schaumburg.
Bad Pyrmont. A well known spa with a fine park.
Schwalenberg. Walk up the hill to admire the view. The village boasts of its old
decoratively carved wooden-framed houses.
Koterberg. At 427m above sea level, the highest point in the Weser Hills;
recognisable by the mushroom television tower on the summit.
Worthwhile Visits by Bus and on Foot Locally
(Some places on the previous page may also fall into this category)
Ohrberg. A small hill between Hameln and Ohr village. A spring visit is particularly
recommended to see the exotic trees and rhododendrons.
Schweineberg. A nature reserve noted for its display of snowdrops.
Klutturm. An old watch-tower of the former fortress of Hameln. A modern cafe with
delightful views at its base. Nearby is the garden cafe of Finkenborn. Accessible by
car.
Bismarckturm. Erected in memory of the famous German Chancellor, the tower
gives a fine view of Hameln. The quickest way is to walk north-west from Gordon
Barracks, but a pleasant ramble is from the Holtensen road to the Bismarck tower,
then along forest paths to the historic Heisenkuche, returning to the Holtensen road.
Karlshafen. A Huguenot town founded in 1670. It is stone-built with straight
planned streets, many with French names. A natural as a holiday centre. On the
steamer route during the season.
Hann munden. The end of the steamer route and where the rivers Fulda and
Werra become the Weser. An historic old town with a 12th century bridge. The town
centre is closed to motor traffic and the narrow streets are reminiscent of Elizabethan
England with their overhanging gables. Has many beautiful historical buildings and
a play similar to the Pied Piper. Hannoversche-Muenden’s history is recorded back to
AD 800. Another natural holiday centre.
The HIVE has produced a more detailed booklet on days out in the Hameln area. If
you require a copy call in at the HIVE.
If any further information is required, contact the Station HIVE.
The Pied Piper Play
This is staged free every Sunday at 12 noon during the months of May-September on
the terrace outside the Hochzeitshaus in Hameln.
Rats
The musical version of the Pied Piper story held on the terrace of the Hochzeithaus
every Wed between May and September. Starts 1600 hrs. Highly recommended.
The Pied Piper Carillon
A clock and musical tableau set in the West Gable of the Hochzeitshaus in Hameln.
The carillon of bells and the tableau depict the Pied Piper story daily at 1300 and
1730 hrs.
Trains
Special weekend train tickets available from the Railway Station.
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92 H a m e l n 2 0 0 9
leisure activities
Salvation Army Club
Facilities within the Salvation Army Club include:
The Welcome Café – Serving cooked meals, assorted filled sandwiches, hot pies,
jacket potatoes, fish and chips, assorted home baking, hot and cold drinks, crisps and
sweets.
Open Mon-Fri 0930-1400 hrs Sat & Sun 1100-1400 hrs
Salvation army Shop – Daily newspapers, magazines, a wide range of greetings
cards, toys and stationery, books and confectionery.
Open Mon- Fri 0930-1500 hrs
Sat & Sun 1100-1400 hrs
Pipers Club Chapel – is situated upstairs in the Salvation Army Club. We are happy
to pray for any requests.
Telephone Centre Manager Hameln: 3539
Centre Fax & Office: 41938
The Flix Cinema
The Flix Cinema is located in Gordon Barracks. Professional and helpful staff together
with the latest films make this a popular venue.
Timings for the Cinema are as follows:
Sun Thurs
Doors Open 1500 1900
Film Starts 1530 1930
Admission Prices
Adult €6 Children €4
The Cinema may also be booked for other uses, ie, Fashion Shows, Families Briefing,
Training Lectures, etc. For further details please contact the Manageress on Hameln
Mil 2456 or 2212.
The Services Sound and Vision Corporation (SSVC)
SSVC TV Service. The Sound & Vision Centre is located in Block 10, Gordon
Barracks. Tel: (05151) 959378. Here SSVC sell televisions, videos, computers and
audio equipment. All equipment sold by SSVC is supported by a full after-sales
service. The Centre is open Mon-Fri 0930-1730 Sat 1000-1400 hrs. Should you
have any questions on TV reception, please contact the Centre Manager, Jo Smalley.
Hameln British-German Club
There is a flourishing Hameln British-German club with some 250 members, which
carries out a varied and interesting programme of events throughout the year. The
purpose of the Club is the furtherance of friendly relations and mutual understanding
between the British and German communities in Hameln and its neighbourhood. All
ranks, their dependants and UKBC are very welcome to join; the Club also has a
number of events for children. There is no membership fee. The Club provides an
excellent opportunity to integrate with the local community, to make friends and to
learn more about Hameln and its environment. Please speak to the HCSO Office to
find out more and to get a copy of the current Newsletter.

H a m e l n 2 0 0 9
Sports, Recreation and Hobbies
Sports and Activities
The Station has many sports clubs and activities which are open to Service personnel
and dependants. Details can be found on notice boards, the Gymnasium or the
HIVE.
Gymnasium
The gymnasium is located in Gordon Barracks and caters for all normal sporting
activities. This gymnasium is equipped with the latest Cardiovascular and weight
training equipment. The gymnasium conducts various fitness activities, from lunch
time circuit training, to ladies aerobic classes, all of which are open to service
personnel and dependants ther are also classes available for children.
For further details contact the PT staff during normal working hours.
Tel: Hameln Mil Ext 2383, Civilian 05151 917383.
Swimming Pools
Most German towns and villages have public swimming pools. Below are listed some
of the ones in the Hameln area.
Indoors: Hameln: Hallenbad & Einsiedlerbach.
Outdoors: Heated – Bad Pyrmont, Bad Muender, Hameln, Südbad, Rinteln.
Outdoors: Unheated – Coppenbrugge, Deckbergen, Hess Oldendorf, Springe,
Unsen. (All open 15 May - 15 September).
Athletics Tracks
All weather Weserbergland Stadium (booked through LSLO). Cinder VFL Track
opposite Gordon Barracks.
Sub Aqua Club
Hameln has a thriving Sub Aqua Club. It is a special branch of the British Sub Aqua
Club (BSAC) and all Service people and dependents over the age of 14 are eligible
to join. The club meets at its own premises at 28 Engr Regt, Block 11 Cellar, Gordon
Barracks on Wed nights at 1845 hrs. No experience is necessary and tuition and
equipment hire costs are minimal. Training is carried out at the local Pool on Wed
and in local lakes or the sea at Kiel on weekends.
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94 H a m e l n 2 0 0 9
Classified Index of advertisers
This index provides a quick and easy way of locating any product or service you
require. Production of this Guide is made possible by the support of the advertisers
listed below and, in turn, it is hoped that all readers will lend their support to these
businesses.
BICYCleS: Firma Bunny Hop (5); Firma Fun Corner WKK Sport- und Freizeitartikel
(31)
COmPUTeRS: bpm-Computer (29)
enTeRTaInmenT & leISURe: Westfalen Therme GmbH & Co KG (Inside Back
Cover)
FInanCIal/InSURanCe SeRVICeS: Cross Country Insurance (24); Stadtsparkasse
Hameln (18)
GaRDen CenTReS & nURSeRIeS: Gartencenter Neumann GmbH (23)
HOTelS & PUBS: Hotel Bellevue (29); Hotel Berkeler Warte (73)
mOTOR SeRVICeS: Autohaus Hild & Co (24); Schierling Karosseriefachbetrieb
GmbH (2)
mOTORCYCleS: Fuchs Motorrad GmbH (74)
OPTICIanS: Parpatt-Optik GmbH (29)
ReSTaURanTS & CaFÉS: Argentinisches Steakhouse Cheyenne (31); Restaurant
Sash (31)
ReTaIl: Design & Natur GmbH (Outside Back Cover); Fressnapf Tiernahrungs GmbH
(18); Hobby-Haus Für Bastler GmbH (21); HONIG Baustoffe e. Kfm. (18); Marktkauf
Handelsgesellschaft mbh (Inside Front Cover); Moderne Orthopädie-Schuhtechnik
Torsten Beck (29); Philipp's Army Shop (6)
SCHOOlS after page 32
TaX FRee CaR SaleS page 77
TRaDeS & SeRVICeS: TKS Telepost Kabel-Service Kaiserslautern GmbH & Co. KG
(15)
VeTeRInaRY PRaCTICeS: Tierärztliche Klinik Für Kleintiere Dr. med. vet. Axel
Steinbiß (74); Tierarztpraxis Dr. Susanne Graze (74)

H a m e l n 2 0 0 9 95
Hameln emergencies
Police
RMP Duty Room 2222 (manned 24 hrs)
German Civil Police Hameln Civil 9330
(German Civil Police Emergency
Telephone Hameln Civil 110)
Fire
Gordon Barracks 2228
German Civil Fire Brigade Hameln Civil 112
medical
Medical Centre (Emergencies) 2333
German Civil Ambulance Hameln Civil 112
Emergency Repairs
Guardroom Gordon Barracks 2228
Rinteln & Bückeburg Emergency Telephone numbers on Page 96

96 H a m e l n 2 0 0 9
Rinteln & Bückeburg
Emergencies
From a civilian telephone –
All numbers with a three figure digit dial 800 first
All numbers commencing with a 5 dial 401 first
From Rinteln civilian extension
Fire 112
Ambulance 112
Police 110
From a Bückeburg civilian extension
Fire 112
Ambulance 112
Police 110
Hameln Emergency Telephone numbers on Page 95
Handy Index
Amenities ...................................... 60
AFF .............................................. 50
AWIS ............................................ 49
Churches ...................................... 51
Driving in Germany ....................... 87
Fire Action .................................... 10
HIVE ............................................. 54
JSHAO ......................................... 16
Leisure Activities ............................ 92
Local Bye-Laws & Regulations ......... 71
Maps .............................. 64, 65 & 66
NAAFI .......................................... 59
Pets .............................................. 75
Schools ........................................ 19
Security......................................... 67
Service Family Housing .................... 7
Sporting Facilities .......................... 93
Tax Free Car Sales page ................. 77
Telephone Information ..................... 4
The Place Where You Live .............. 63
UK & BFG Websites ......................... 5